Rene was awesome in getting my pool filter running, in a…read moreshort amount of time. He worked so hard to get the job done. Thank you so much Leslie pools for Rene.

The guys here are always attentive,kavon, Ramses Antonio are all very well trained. Thanks for…read moremaking my visits smooth a d ez!

We worked with Jim from Custom Spas Direct a few years ago to get a brand new, 6 seater hot tub for…read moreour new house and we were super happy with our purchase! Not only did they give us a fair price on a Vita Spas Envie but they also financed it for us at 0% interest. We've now had this tub now for many years and have made so many memories with our friends in the backyard and gained relief for our sore muscles since our purchase in 2022! Thank you! Highly recommend Custom Spas Direct in Upland! Check them out!

During my research process, I read numerous online postings advising that a nearby, trustworthy…read moredealer is the most important aspect when buying a hot tub. Although I was about to purchase a hot tub from a large, well known dealer in Corona, I decided to look at Custom Spas Direct, which has good online reviews and happens to be very close to our house. I'm glad I did. I was not familiar with the Vita spa brand that Custom Spas Direct sells. There's very little information available online. After doing some digging, I determined that Vita is a decent, mid-range spa with competitive pricing. Nothing fancy, but it's built with good components from companies like Balboa Water Group. Dealing with Custom Spas Direct has been fantastic. It's a small company and we interacted directly with Jim Galpin, the owner. Jim is a straightforward guy and he was very helpful in choosing a spa. Since I was unfamiliar with Vita, I had a lot of questions and he patiently answered all of them. He quickly responded whenever I sent him a text with a question or request. After the purchase, he was super flexible with regard to delivery, setup timing, coordinating with the electrician's schedule, etc. The delivery and setup was quick and well done. The installer did a good job answering all of my questions. We've had the spa six months and have had a couple of minor issues. One was probably due to user error on my part and the other was not. In both cases, Jim responded to my texts immediately and quickly resolved my issue, even during a holiday week. I'm so glad I purchased from a local dealer that provides such fantastic service after the sale. I'm sure a larger dealer would not have given us the same treatment. Thanks Jim! Five stars!

The shop looks in poor condition…read more First time in there...was looking for some accesories to my above ground pool. Pool noodles were like $7. They have these at Dollar Tree for $1.25 each. The counter help was nice very friendly. The store looked faded and dusty. I wanted to support long standing Leslie's but they didnt have what I needed for a decent price.

Went in to check my water levels and the employee said he was about to shut down the testing…read moresystem. Really it's only would take you a few minutes to help me... waste of time at the Glendora store.. always something with that location, worst customer service or just laziness Just read some of the reviews, not surprised !

Hello Benjamin-…read more This is Mark and Maria Scott. We would like to sincerely thank you for your exceptional support, attentiveness, and analytical insight throughout our spa purchase experience in August 2025 in Pomona. From the very beginning, your ability to truly listen to our concerns, thoughtfully assess the situation, and provide clear, practical guidance made a meaningful difference in the outcome. Your time, patience, and professionalism are invaluable to us. Even as we continue to work through a few remaining hiccups related to the original Pomona sale, your steady presence and commitment to finding solutions have made the process reassuring and manageable. As we shared with you, while the initial salesperson was nice, there was a clear gap... in understanding... the operational.... and functional... aspects.... of the hot tub spa we purchased. Your knowledge and clarity helped bridge that gap and restored our confidence in the overall experience. We are especially grateful for the guidance that connected us--through Alex in Minnesota--to the Spa Outlet in Brea, California. That recommendation proved to be a turning point, leading to positive results and a much stronger level of support. Your care, follow-through, and attention to detail were evident at every step, and we truly appreciate the advocacy you provided on our behalf. Mark and I genuinely value the partnership we are building with our spa support team and with you, Benjamin. Your dedication to customer satisfaction and long-term service does not go unnoticed. We will confidently and gladly recommend this Hot Tub & Swim Spa Outlet location to friends and family moving forward. Warm regards, Mark and Maria Scot

We paid in full for a hot tub and were promised on the contract that they would remove the old hot…read moretub for $350. When they got there they moved the old hot tub onto the grass and placed the new hot tub but said it would be $1100 to remove it because it was too heavy. It is the same size tub as the one being delivered and the seller knew exactly which hot tub we had. They did not honor the contract agreement and I still have my old hot tub killing my grass. They refused to remove it for the agreed amount.

Working with Ruiz Construction & Landscaping was one of the best decisions we made for our pool…read morerenovation. I met Tito the owner once but I was in constant contact with Chris project manager. Chris and his team were very responsive and professional. Chris met with me and showed me the estimate which was very fair and within my budget. The project took a little longer than expected, but the final result was great. Their attention to detail was awesome and the workers were easy to work with. I highly recommend RCL, very fair and easy to work with and the results are amazing. Thanks Chris for all your hard work in getting our dream pool completed.

We did not conduct business with this landscaper cuz the "Knuckleheads" never called us back nor…read moretexted/replied to our request for landscaping. Very unreliable/irresponsible & does not return your inquiries. If this is the customer svc they provide then you can imagine the type of work you'll get! Highly suggest you move along & try other contractors.

Working with Sunsplash Pool Builders was one of the best decisions we made for our home. From the…read morevery beginning, they were clear, communicative, and professional. The entire construction process went so smoothly--it honestly couldn't have gone better. The only hiccup came from delays with the city's building department where they needed extra steel reinforcement, but Sunsplash handled everything with patience and kept us updated the whole time. Their quote came in a bit higher than some others we received, but looking back, I'm so glad we chose them. The peace of mind, the quality of the work, and the total lack of issues made it well worth it. You really get what you pay for. We love our new pool, and I wouldn't hesitate to recommend Sunsplash to anyone looking to build or remodel. They truly care about the work they do and it shows.

From the owner: ✔️ New Pool Construction ✔️ Pool Remodels & Restorations…read more✔️ Waterfalls, Spas, Baja Shelves, LED Lighting & More ✔️ Licensed, Bonded & Insured ✔️ Family-Owned & Operated From the first sketch to the final tile, we’re with you every step of the way. Contact us today for a free consultation and let’s build your dream pool!

We recently purchased a home with a pool and it desperately needed work. We got many different…read morequotes and decided to go with Blue Whale Pools a family owned and operated. Ramon and his team did a phenomenal job. We had our pool resurfaced, a new light fixture installed, added a rail to the steps, new tile and a replaced a new filter to accommodate the pool size since original filter was not meant for our pool. Pricing was very reasonable for all work done and we were informed with the timeline of things to be done in about two weeks. We are so happy we went with Blue Whale Pools

Great work, we were able to see a design of what the addition of a Baja shelf would look like…read morebefore we committed. The work was done on time and with professionalism from everyone in Ramons team.

Highly recommend going and checking prices before you go to a corporate store that sounds like…read more"Preslie's". Getting a 50lb bucket of shock here will save you over a $100, and the quality is better. Check out this place! You will not be disappointed!!

Disappointed by the poor customer service. Tried to schedule a pool heater installation but wasn't…read moreavailable for the three dates the son suggested, which seemed to frustrate him. When I called back to propose a date that worked for me (two weeks out), he became argumentative and questioned why I didn't want the earlier dates. He insisted I call back closer to the date, accusing me of likely pushing it again later--which felt presumptive and rude. I really wanted to support a local pool supply business, but the son's attitude throughout the interaction was unfriendly and dismissive. It's unfortunate to see a family-run business, built over years by hardworking parents, handed off to someone who doesn't seem to share their professionalism or customer focus. I've decided to go with another company.

Wow! I am having my pool remodeled in Rancho Cucamonga, and this company is unbelievable. I had my…read moreentire house remodeled within the last year, have had many contractors, plumbers, electricians, general contractors, and no company matches this pool contractor. They are extremely professional, tell you the day before when they're coming, tell you step by step their daily plans, all the team is immaculate with cleaning up after themselves, and have everything done within one day and go step-by-step. They communicate with everything that they are planning to do, and they do exceptional work. They go above and beyond to make sure you are beyond happy! Everyone is extremely professional,communicate clearly, prompt in their timing, and I've had not one problem. Highly recommended, beautiful work, you will not be disappointed, I would not go anywhere else! Beyond five star review!

We live in Corona. Edgar and team are amazing! Highly recommend for best quality and transparency…read moreregarding your pool needs!

David and his team at WestCoast Pool Service and Repair were great to work with. They were…read moreprofessional, on time, and always checked in when arriving at my house, which I really appreciated. I had them do an acid wash, replace my pool and spa lights, clean the tile, and repair a small concrete patch. Everything turned out great and the whole process was smooth from start to finish. It's not always easy finding reliable pool service, but these guys delivered. I wouldn't hesitate to use them again and would definitely recommend them to anyone needing pool work done.

Professional, efficient, and extremely knowledgeable…read more They inspected our infinity pool, replaced the pumps, and repaired several aging components. Infinity pools are complex systems, but they clearly understand the mechanics and handled everything with confidence and precision. The work was completed quickly, communication was clear, and the quality was excellent. Our pool is now running perfectly. Highly recommended.