Working with Carlos Pools has been an amazing experience! I have two recommendations: ask for Jorge…read morewhen requesting your pool design and estimate. He was present at every milestone, always available, and patiently answered my 1,000 questions! When it comes to selecting the finishes--coping, tile, colors, and overall design--Lisa is the best! Make sure she reviews your design before construction begins. She truly has a magic eye and knows how to bring everything together beautifully. Carlos Pools made the entire experience great from start to finish, and their pricing was very reasonable. It's easy to see why they've been in business for so many years. Highly recommend--and remember, ask for Jorge!

Bob sales man was pretty cool, George deserves a 5 star…read more Prime Builders David Brenner, the cement person they recommended is a 1 Star so whatever you do stay away from David Brenner and Prime Builders. He did a pretty bad job on drains, cement and bad finished product for the cement part. He is a reflection of Carlos pools. Other than that, an office person calling from time to time would make the process smoother not just email.

Brion takes excellent care of my spool. While most companies didn't want to take care of an…read moreoversized in ground spa (it's 10x10 hence the spool) Brion came up with a fair price. He has a great maintenance schedule and is very reliable. Highly recommend Bee's Pool Service.

Brion is a really good guy who we love to death! Aside from being awesome, his prices are really…read moregood too! He cut 20 bucks off our monthly bill and provides even better service than our last guy. For example, he comes when it's sprinkling, our last guy didn't show up if the air was moist, so a little sprinkle resulted in no service with the same monthly rate - annoying to this little mama on a budget! B was very flexible and accommodating when it came to our schedules also. We have two very hyper dogs that don't always play well with the pool man. With this being said, he agreed to come before 630a every week to ensure that our pool was sparkly clean before we left for work. All and all Brion is great and his service rocks! Love you B and we are so happy to call you our pool man!!!!!

Retiled, repaired lights and re-plastered my pool, the quality of workmanship is excellent! The…read moreworkers cleaned after the completion and left my backyard very tidy. I'm so happy with the quality and how beautiful my pool looks. I'm so excited to have family and friends over for the coming summers!!

Mr. Andrew Morales did a great job on updating my pool with blue quartz. He also added a Baja…read moreshelf for me. He was very helpful and got the job done on time. He came through with his bid. He also helped me out with adding new lights and had some good ideas on some safety changes getting my pool up to code. You should give him a call. He does great work. He's a nice guy who has enjoyable conversational skills and thoughtfulness. This is the second pool he has redone for me. Thank you Mr. Morales.

Very nice guy! Helped my mom out in a crisis with her pool, very knowledgeable and very helpful,…read morewould recommend 10/10

My review is a bit mixed…read more Gil began servicing my pool in September 2019, and I continued with his service until March 2026. For most of that time, I was very happy. We had great conversations and built a good rapport, especially during the pandemic when I was working remotely and would often see him while he was servicing the pool. Unfortunately, over the last year or so, I began noticing a decline in the quality of service. Once I returned to the office and was no longer regularly observing the pool maintenance, several issues started to become apparent. I believe Gil may have hired additional help as his business grew, and the level of attention to my pool seemed to suffer as a result. Over the last several months, I noticed my pool's condition gradually deteriorating. My spa stopped working, the electrical panel door was frequently left open, the filter pump lid was occasionally loose and leaking water, and my pool cleaner sat in the same location for weeks without moving. I eventually discovered a broken Jandy valve that appeared to have been damaged for quite some time. What concerned me most was that I was never informed about any of these issues. I also found several bottles of algae-treatment chemicals discarded in a bucket in my yard. While this alone doesn't prove anything improper, it did raise concerns about whether chemical treatments were being used to mask underlying maintenance issues rather than addressing them (maybe another leading indicator to the increased annual service due to rising chemical costs). To be fair, I provided a full month's notice before ending service as a courtesy after nearly seven years as a customer. However, during that final month I began noticing algae spores developing in the pool, which further raised concerns about whether the pool was still being serviced consistently during the last couple of weeks. While the occasional price increases were noticeable, in all honesty, that wasn't my primary concern. My expectation is that routine maintenance includes identifying and communicating equipment problems before they become larger issues. In the final months, it felt more like a quick stop to remove a few leaves, throw in some chemicals, and move on, rather than the comprehensive pool service I had received for many years. I appreciate the good years of service and the personal relationship we developed, which is why this review is mixed rather than entirely negative. However, the decline in maintenance quality, lack of communication regarding equipment issues, and concerns about the consistency of service over the last few months ultimately led me to cancel after nearly seven years.

I am so happy I called Baccaro to resolve my pool pump priming issues…read more Tony methodically deduced potential problems one by one! Finally, he determined cause to be leak at three way valve. Tony removed and replaced rubber products on said valve. Good News, pump primed and ran like a champ! Saved me big bucks by repairing antiquated valve by not replacing it!!! Thank you very much Sir!! Highly recommend using Baccaro!!

5 Stars -- Baccaro Pools Delivered Perfection! We just…read morecompleted a full Remodeled pool project with Baccaro Pools and we couldn't be more impressed. From the initial consultation to the final walkthrough, everything was handled with the highest level of professionalism and care. The mini-pebble tech with abalone shell finished pool is stunning -- beautiful coping design, flawless tile work, perfect equipment installation, and it feels like a true backyard resort. We have not felt like we could open our back doors when company was over due to the lack of an exciting and entertaining space for 15 years. Special thanks to Tony Baccaro, the owner -- Tony's personal attention and dedication to quality made all the difference. He truly stands behind his work and it shows in every detail. We also can't say enough good things about Job Manager Keith McChesney. Keith was phenomenal -- responsive, detail-oriented, proactive, and always a pleasure to work with. He kept the project on track and made sure we were happy every step of the way. The entire crew was courteous, hardworking, and left our yard clean every single day. The project was completed on time and the result is better than we imagined. Baccaro Pools is a first-class company with first-class people. If you want a pool built right the first time or have an outdated pool that needs a remodeled , call these guys. We are beyond satisfied and now use them as our weekly pool service company as well. Thank you Tony and Keith -- you two made this whole experience fantastic along with your whole team!

We are very pleased with our remodel. We updated our existing pool, added a jacuzzi, and pool…read moreheater. The Pool Guys were very patient and communicative during the whole process.

April and Tim continue to outperform. Their business model has changed so depending on what you…read moreneed done that will require some talking with them. Back a few reviews they did a major makeover of our pool practical, sensible, functional! Still going strong today. They stand behind their warranties! We now are using them primarily for small upgrades and maintenance problems. This appears to fit with their changing business model but still offer services as in the past through joint ventures with other subs who have worked with them in the past. Still the SAME QUALITY AND EFFICIENCY AT AFFORDABLE PRICING. Give them a call no matter the size of the project. They will let you know in they can do for you.

Writing review as my Mom dictates, "I recently had my pool remodel by New Wave. Everything went…read morealong very smoothly. Rick was very good about communicating with me and frequently checked on the project. His employees were all very good at what they do. They did a thorough clean-up when they were done. It was completed in a timely manner. I am very happy with my new pool. I highly recommend New Wave. I give them the top score 5." K. R. - West Covina, CA

Rick has showed great integrity in that we always knew what was happening with our pool…read morereconstruction with good communication. . It was done and finished under 3 weeks and looks great! All of the workers that came were courteous and respectful and did quality work. We highly recommend this pool business!

I called Daniel Sr. (the owner) and requested if he can take a look at my old pool pump, which had…read morestopped working. I told him I needed their consultation service ASAP, 'coz I'm afraid my pool will turn green if there is no water circulation. He told me that he would call me back in 30 minutes, and in less than 30 minutes, he called me right back and informed me that his son Daniel Jr. would be in my place within 15 minutes. After I hung up the phone, his son Daniel was already knocking on my door. Daniel Jr. is polite and respectful, checked my pool pump and timer, and he told me that my pool pump had already given up and needed a replacement. He gave me a quote for a replacement, and his price is within the price range (I already checked how much it will cost to replace it). Daniel Jr. told me that he would come the following day around 7 a.m., and the next day, he was already at my place before 7 am. He got the job done in less than two hours; he cleaned his work area and helped me set up the new pool pump. Overall, my experience with this company is top-notch, with 100% customer service in mind. I highly recommend them, and you will not be disappointed.

I had a very disappointing experience with this pool service. The pool guy left the water running,…read morewhich caused my property to flood. Although he eventually canceled his service bill, I was still left with an additional balance on my water bill, and he never reimbursed me for it. No one was sent to inspect my home for moisture or possible water damage. Canceling the service bill did not address the stress, inconvenience, extra water charges, or potential damage caused by this mistake. I expected him to take full responsibility, reimburse the additional water costs, and arrange a proper moisture inspection. Unfortunately, that never happened. Based on how this situation was handled, I cannot recommend this company. Did I mention the water was left on more than 48 hrs!!!