My pool had been solid green for quite some time before I approached Tom. Previous pool cleaning companies either suggested expensive part replacement, or electrical RE-work for my pump, in any case, it would cost thousands of dollars. Meanwhile, Santa Ana wind blew tree branches, leafs, deck furniture into the pool. I was devastated. Tom accessed the situation and told me up front how he would approach the issues and two months later, after several rounds of deep filter cleaning, without buying new parts, my pool is blue again. Crystal blue that is. I've never seen the bottom of my pool this clean. I can't thank Tom and his guys enough for their honesty and professionalism. I highly recommend their service ! read more

Pike Pool and Spa - Pool Cleaners Near Me - Pasadena, California

We recently had to find new pool service as our last one just quit. Pike pool and Spa is great! They came and cleaned our pool the cleanest we've ever had. And they send an email with the weekly services provided. Not one of our previous pool service company's has ever done this. It was a nice surprise. Pike pool shows up weekly now, on time and very reliable. I recommend this company read more

Pike Pool and Spa - Clean fresh pool - Pool Cleaners Near Me - Pasadena, California

Well within the map listed on Yelp but Tom was very clear he didn't want to go to eagle rock and he didn't want our work...i'm sure if you're in only Pasadena he is great, but this was annoying, maybe they need to update their map. so on to someone else. read more

I had been taking care of my own pool for a few years now and am pretty good at it but as more and more demands on my time came up, I would forget to check the chlorine, or the filter or something and I'd end up with a green mess I had to deal with and still no time to work on it. I called Pike Pool based on reviews on one of these occasions because I wanted the filter cleaned out and had no time to deal with it. Tom came over and looked at my system and was quite honest in that he wasn't looking for a one off job, though he was willing to do it but was interested in taking care of my pool as a regular thing. He would bring everything back to proper condition, and keep it there going forward. I decided to give him a try. I figured I could cancel things in a few months if it wasn't working out. I've seen people who had pool services they were paying for and half the time their pools looked worse than mine did which I took care of for free. Similar experience as others. Tom had two prices. One if I got an automatic skimmer and a higher one if I didn't. I did, and he took care of picking out an appropriate one and setting it up for me. The whole thing was a handshake deal like other people described. He seems like an honest and friendly guy. Long story short, Tom did the work to clean up my pool, and came by three or four times that week and by the weekend when we were expecting company, the pool was pristine. Ever since then, he's been having one of his guys come by every week. They always come. They always do a good job, and my pool always looks great. They even send an email every week with the results of their visit which usually includes the current pool chlorine readings and the PH and anything else they did, as well as a photo of the pool. I really like not having to deal with it anymore, and I enjoy that the pool always looks good if anyone is coming over. People always remark about how nice my pool is. I like that it all just happens, they show up without me having to nag them or even think about them and they just take care of things. They are a little more expensive than some of the other places I investigated, but most of those cheaper places do a half assed job where they are rushing things to get in and out because they need to cover 50% more pools in a day to make up for the lower prices, and your pool wont look as good. Their prices are reasonable. I've kept them on because they do a good job and its one less thing to worry about in my busy life. Its well worth the money because they do a great job and are easy to deal with. read more

True story, told to me by a friend today: Friend ("Abby") accidentally sent Tom Pike, of Pike Pool and Spa, thousands of dollars via Zelle today on accident. It was meant for someone else. Per Abby, Tom called his bank in an effort to return the money, and then went absolutely out of his way to ensure she got it back. So I've never had pool services with Tom, but I wouldn't hesitate. He's obviously one of the really good ones. read more

This review is long overdue. I met Tom in 2015, I wasn't happy with how my parents pool was being serviced. He was easy to reach, get along with and honest. We made an appointment for him to see the pool etc. I had a lot of questions, which he was happy to answer, very knowledgeable and he made the time for me. I wanted to make sure he was legit and wouldn't take advantage of my elderly parents or me. I hired him that day. Now fast fwd 4 ish years, Pike services my pool and a few times a repair was needed, he assessed problem and fixed it. We have older equipment and recently needed a repair, they worked hard and got it done. We are in the pool everyday in summer and pool is sparkling. I couldn't be happier. I know there's a lot of pool companies around but when I was looking Pike stood out and glad I made the right choice. read more

Pike Pool and Spa - Lower right before repair. Lower left, hours after filter was cleaned. Top going back to sparkling, it had been raining. - Pool Cleaners Near Me - Pasadena, California

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Tom Pike provides excellent service and years of knowledge. He is quick to reply to request and even comes to inspect & conduct repairs at an affordable price. Tom is friendly with a witty sense of humor. If you are looking for an established pool company worthy of your business then Call Tom, he won't break the bank and you can most importantly TRUST him and his crew. I've had the pleasure of working with one of his crew members Johnny and I must say he is an incredible individual. From start to finish you will be in good hands hiring this company. A+ all around! David Sassounian City of Angels Moving Owner read more

Tom at the Pike Pool is a FIVE STAR technician. I had some issues with my hot tub and he showed up and found the problem in seconds.. In spite of being super busy, he still squeezed me in and went outta his way to get parts and take care of biz. Such an amazing human. I'd give him 7 STARS if I could. Extremely professional, knowledgable and kind. If you get a chance to work with him, rest assured you're in great hands. Thanks Tom. Lovely meeting you sir. read more

I had a pool service for twenty some years and the pool seemed to be aging to an alarming degree. I called Tom Pike he responded promptly and gave me what seemed a fair price and we shook hands. After two weeks my old pool looks better than brand new it sparkles and shimmers with a healthy freshness. Never has it looked this pristine. I am pleased to say "I am getting more than I was promised. I think you can too if you call him. read more

We called Tom for a 2nd opinion on our pool and he was so wonderful and patient explaining the pumps and motors needed as well as fair pricing. Very sweet man who gave us great advice before even hiring him. We will be switching over to him! Thank you Tom! read more

Before we move to TX. We had Pike Pool and Spa look after our pool for many years!! Paul was our guy he kept our pool looking fantastic summer or winter!! If anything went wrong with the pool Tom Pike would come and take a look to see what needed fixing!! Great company great service!! Thanks so much for all your work over the years!!! read more

Pike Pool and Spa - This is our pool looking swim ready thanks to Paul from to Pike Pool and Spa - Pool Cleaners Near Me - Pasadena, California

Tom Pike is the best! He was recommended to me when I bought my home 6 years ago. My pool equipment was on its last legs when I bought the house and Tom has advised me on how and when to replace parts, the motor, etc. His prices are competitive. I really like our regular pool guy, Travis. We had a huge windstorm a couple of years ago and it blew every leaf in the neighborhood into our pool. I expected it to take a month to clean it up. Travis had it cleaned up in no time. read more

Tom Pike and his team do great work. We've used them for several years now and have been very happy with their customer service and attention to detail. Highly recommended. read more

I am searching for a new spa service company. I called Tom and he assessed my needs, and gave me a lot of insights and tips. He was genuinely interested in helping me and not just signing up a new customer. It was a very nice surprise and I look forward to doing business with him in the months and years to come. read more

The following is my personal experience with Tom Pike and I let the readers draw their own conclusions. When I first contacted Tom, he had to look at the map to see if my locations falls within his territory even though he has accounts in the same city. Apparently, he draws his own territorial boundary. I made an appointment with Tom to give me an estimate and even texted to remind him. He was at least one hour late (that is an understatement). He gave me a price and wrote it down on his "Agreement" and gave me a copy. It contains the price of monthly service, filter cleaning, conditioning etc. He said if I get my own cleaning equipment such as a Kreepy Krawly, he would reduce the monthly charge by $10. That was a statement he made in passing but not in writing. I hired him on the spot. Because it was the first week of the month, he was nice enough to start the service right there and then. He informed me that he would send someone else to service the pool thereafter. That same day, via e mail, he reneged on the statement about giving me a discount of $10 should i purchase my own cleaning equipment. He said the monthly charge on the Agreement was 'in anticipation" that I obtain my own cleaning equipment. We finally agreed that his employee is to vacuum the pool and I wouldn't be installing my own cleaning equipment as it is bothersome when doing lap swimming. The following week, he sent his employee to clean the pool and I was not present to meet him. The third week I decided to wait for him and introduce myself. By 2:30 p.m, no one showed up. I texted Tom to remind him that his employee had not shown up yet. Finally, he showed up at around 4 p.m. When I went out to greet him, he greeted me with an attitude. He said that he was on his way to pick up his son and Tom made him turn around to come and service my pool. Well, that was part of his route and he should have taken care of my account regardless unless he had a different agreement with Tom. He begrudgingly scooped up the leaves from the pool with a net and hurriedly departed. He told me I should have given him a key to the gate ( which was left unlocked all day). Mind you, this is the first time I met him. With such hostility and attitude , why would anyone want to hand over a key to his/her property? The fourth week, Tom phoned to let me know he could not find anyone to replace this employee and can no longer service my pool and referred me to one of his friends. He would not charge me for the services rendered. My question is (1). if he knew he would not have the manpower to service a new account, why did he continue to accept new business? (2)what good is the Agreement, which is LEGALLY ENFORCEABLE, when he breaches it whenever he pleases at a moment's notice? I was left on my own to find another replacement. Tom has been in this business for a long time. I am shocked that he was so unprofessional and irresponsible. If I could give a zero star, I would have. He is not going to add another 5 star to his reviews. read more

Excellent service. Tom and team will work through any issues with you and find solutions that work. I have a very difficult pool, and the team at Pike have been able to work it all out and get it consistently looking beautiful. read more

Tom is the best! He goes above and beyond for his customers, is incredibly knowledgeable and is an absolutely wonderful person. Look no further than Pike Pool and Spa. read more

Tom Pike is the best! We really had a dire situation with or 1950's pool set up and he had to go the extra mile to fix it. We truly appreciate his time and effort and our pool has never looked better! Tom personally went over every detail and didn't overcharge or push for upgrades that we didn't want or need. He is experienced, knowledgable, and he shows up when he says he will show up. He truly cares about the pool and the customer. We couldn't be happier with our service. read more

Great pool service !!!!!! We're very happy with the service - they are knowledgeable, reliable and trustworthy.

Tom did a great job for me in reviving our long dormant spa. AND he came in under the budget he quoted! He's my pool guy from now on.

Needed a new pool service and found these guys on Yelp. Tom called me back within 2hrs and he was out to check out our pool within 2hrs. They have a team of guys that service for Pike Pool and Spa and they don't leave you hanging. Tom and Johnny, very knowledagable about pool service and equipment. Would highly recommend! read more

Tom and Johnny are professional, knowledgeable, reliable, and trustworthy. I highly recommend their pool service! read more

Tom Pike's techs have kept my pool sparkling for years! My pool was built in 1969 and has never been re-plastered or upgraded. It's equipment is ancient and difficult, but if we have a problem with it, Tom has the experience of years of servicing old equipment, and knows what to do. His techs are great! Customer focused, and unafraid to call on Tom if an issue goes beyond their experience. It's my pleasure to recommend him, and applaud his constant good humor and great service. He is always reachable, however I seldom need his extra help -- his tech who has me on his route, has been well trained. I've noted that a healthy pool which has clear, sparkling water throughout the hot days and cold, never smells like chlorine. I'm the lucky beneficiary of Pike Pool's good care, and you can be, too. read more

My pool was greener then grass before I was able to find Tom, after his work its crystal clear and ready for summer I cant recommended the guy enough. Excellent results, great attitude all around tops! read more

I can't say enough about the integrity of this company. Tom Pike took a look at our old spa, and gave us his honest opinion about what could be done. In the end, we all decided that we were better off getting a new one. Many spa repair services would have been glad to take our money for this loosing cause, but instead Tom gave us good advice about what to look for in a new spa, and refused to take any money for his time. In this day and age it is so refreshing to have a family owned business and service of this caliber, and you can bet that in the future we will be calling him for our spa needs. read more

Tom is amazing! He is really knowledgeable, trustworthy and does excellent work. Our entire pool pump got fried and he fixed it in a few days. He is easy to talk to, very honest and straight forward, and returns calls promptly. Can't recommend him enough! read more