Look at this pool. This is what it looks like after a FULL MONTH of "service" from this company…read more All they do is lie. They promised to come, they promised to fix it, they promised proof of service -- every single time it was "I'll send it, I'll send it." Nothing ever came. Because they never actually did the work. I took down my last negative review because they promised everything would be fixed on Friday. Friday came. No one showed up. Again. I'm done. I'm moving to another company because my pool is destroyed and I can't keep giving chances to people who only know how to lie. This review stays up. I don't care what they promise this time . I've heard every version of it already. Please do not trust this company. Stay far away if you care about your pool. UPDATE in response to the company's reply: The company claims their team came out yesterday. They did not. I was home all day, and I have security camera footage that confirms no one came to my property ，yesterday or any other day. They are now using one lie to cover another. They claim they serviced the fountain "as a courtesy" yesterday. No one was here. They claim it takes 24-48 hours for water to clear. That would be relevant if anyone had actually shown up to treat it. They also say the fountain wasn't part of my agreement. Forget the fountain for a moment！ look at the POOL. My pool is half green. The pool IS in my agreement, and it looks worse than I did a month ago when I signed up. In one full month of "service," I have: * Never received a single service report, despite asking for proof basically every day * Never received before/after photos or any documentation * Watched my pool turn completely green And now they want to be paid for a month of service that never happened, and they're framing my refusal to pay as "unfair." What's unfair is being charged for work that wasn't done and being lied to repeatedly when I asked for proof. Please stay away from this company.Green pools don't lie. The absence of any report or photo in a full month doesn't lie. They say the fountain (small pool) wasn't in my agreement. And here's the part that shows they either don't understand pools or are pretending not to: ALL THE WATER ON THIS PROPERTY IS INTERCONNECTED. It flows between the pool and the fountain. If one section turns green, the whole system turns green. You cannot "service the big pool" while ignoring a green fountain feeding into the same water . that's not how pools work. Here's the part that should concern any potential customer: they sent me a photo of the small pool just now completely green and said NOTHING. No "hey, this looks bad, do you want us to add it to your service?" . They just let it sit and turn green for a month. That's not a service issue , that's a character issue. A responsible company would tell the owner: "This isn't part of your current plan, but it's deteriorating fast, would you like us to take care of it?" Instead, they watched it get destroyed and said nothing until I brought it up. And the reason I didn't notice it because they never sent me any picture the entire month until I complain right now. So if they have sent a picture of how green and how much it was destroyed earlier, I would have noticed it and asked them to take care of it as well. Now this damage is irreversible. And then there's the big pool which IS in my agreement and is also half green after a full month of service because they completely ignore the fountain that share the same water with the pool. Completely ridiculous !!!

THE BEST POOL COMPANY EVER! The owner Robby provided me the best service! Their whole team is…read moreabsolutely amazing and so professional. If you're looking for a professional & reputable company...SOCAL POOL BOYS are the ones

We hadn't used our above ground spa in 2 years. We didn't dare open the cover. But we wanted to…read morestart to use it since we're stuck at home and it's hot. I received a flat rate price before they even showed up which helped me make a decision of who to go with. The risk of more or less work for the price was worth not having to make an extra appointment. Turns out, they were right on the money as two other companies came, looked at it, gave me the same price and a week's delay in coming back to service it. Castillos came in 3 days. The spa looked gross, smelled gross and the guys even admitted that it might not be salvaged. But they pressed on and within an hour, they had it blindingly white and sanitized. Friendly service and quick. I recommend them highly.

Ramon did an excellent job.After the fires we needed to drain our pool. Chlorine ans acid wash it,…read morebead it to remove calcium and bring it all back up with the chemicals for a salt cell pool. We also installed a new pump. He was very communicative and quick to respond to any of my questions. Highly recommend him.

After 6 years of service with my previous pool provider, I needed a change. The pool had turned…read moregreen even with weekly service and was definitely not being taken care of. I made several calls to different pool service providers and James really made impression. James was very knowledgeable and honest about the work that needed to take place and what needed to happen on an ongoing basis to prevent my pool from becoming green again again.

Jim and his crew are the best pool service technicians ever. Almost 20 years of service to our pool…read morein North San Gabriel shows he is! Attentive to detail and always shows up like clockwork! He's not the cheapest but he is the best! Thanks Jim and team.

Living Water provided the start-up services for my pool after it was replastered. They provided…read moreexcellent service and communication. I received a text daily informing me of that day's scheduled service. Very friendly, polite, thorough.

These guys have been cleaning our pool weekly for years. They do a great job, the communication is…read moreexcellent, and they're all really nice. Recommend.

I was having trouble with my pool heater, which I had purchased from Commercial Pool & Spas…read more I was able to get someone out the same day. It actually was the same person who had installed the heater for me. He asked me what was happening or not happening, and I told him. He diagnosed the issue after about 15 minutes of looking into it. He told me what was wrong and gave me an estimate. It was a great experience. The service man, Zack, was personable and very helpful. I was very pleased with the service I got from them when I purchased the system a few years back, and I was just as pleased today. I recommend them highly. I will happily use them again for pool servicing needs.

Zak at Commercial pool and spa services to the rescue! Our weekly pool maintenance tech let me know…read morethat our pool at our Airbnb property located in Northridge had lost power to the aqualink system, pump, and heater. I called 10 pool companies before I got an answer at commercial pool and spa services! They were able to send someone same day to diagnose the issue, and follow up the second day to finish the repair. The actuator had gone out and that burnt a fuse. They were quick, easy to communicate with, and affordable! Highly recommend and will be calling them for future repairs!

If anyone is looking for pool service! I highly recommend oasis pool care! They have the best team…read moregreat customer service and will definitely take care of you! always a great experience with them

Always happy to be the first review for a good business!!!…read more Initially spoke to Arely prior to booking. Found them on Nextdoor and had great referrals. Didn't really have an issue with our previous pool cleaners, except for they would arrive on different days each time. The process was quite simple, I contacted arely via text, she asked me a couple questions, Google searched out property and gave me a bid within 5 minutes. Once they started service early January I noticed the difference! The pool was so clean and sparkly! My pool looked like I was in Tahiti!:) Anyway great customer service and definitely happy with the move !

Amazing Pool Service! I couldn't be happier with the pool…read moreservice at my home. The team is professional, on time, and incredibly thorough. They take the time to clean every detail of the pool, balanced the chemicals perfectly, and make sure the water is crystal clear before they leave. What really stood out was their attention to detail and how respectful they are of my property. They explain what they are doing, gave helpful maintenance tips, and made the whole process easy and stress-free. My pool has honestly never looked better--sparkling, clean, and ready to enjoy! They also added the new beautiful lighting on the pool. If you're looking for reliable, high-quality pool service, I highly recommend them. Great work and excellent customer service!

Johnny and his team have been maintaining our pool for the last 2 years. We used Johnny to also…read moredemo and reline our pool with great results. After the eaton fire his team drained and restored it which was no easy task, and we took the opportunity to also have them convert it to a saltwater pool which is way better. I'd highly recommend them to anyone in Pasadena looking for anything from regular upkeep to larger renovations.

They were assigned to us for a simple heater repair; Jack arrived same day and took care of the…read moreissue, and showed me how to prevent it in the future. I am looking forward to discussing automation with Jack as soon as I can.

Very reliable and on time, honest, respectful, very good service and great people with a lot of…read moreexperience specially the technician his name is Jack. highly recommended