Brandy is absolutely the best! She was very knowledgeable and helped me from start to finish. I originally had work done at Big O, but unfortunately they did not do a good job and I was still having issues with my van. Brandy and the team at Les Schwab took the time to figure out what was going on and did a wonderful job getting everything taken care of, And Sonny is hands down the best alignment tech in the state, bar none! He did an incredible job and even came out afterward to explain everything he had done and walk me through the alignment results. I couldn't have asked for better customer service or a better experience. I'll definitely be coming back to Les Schwab. read more

Les Schwab Tire Center - Tires Near Me - Aurora, Colorado

I have to write a review about their customer service because it is so great. I went in last week because my tire was flat from an accident and they said my tires weren't available but they were at Discount Tire, and the nice lady made sure to say that I only needed one and made sure that I wouldn't be ripped off. They care about the customer's needs, for sure. I'm getting my car looked at right now, and the front desk makes sure to tell you how long it'll take, listens to additional needs, and makes sure that you're good to go. I didn't have to pay since they couldn't provide the service I requested, but they did give me tips on how to best approach my issue. High value business over here. read more

I'm so impressed with their customer service. What most impressed me was their suggestion on which tires would be best for my cars and how friendly they are. read more

Les Schwab was amazing today after an unfortunate incident with me driving over three nails (1 in the sidewall). I had originally went to Discount Tire because they're closer to my house and they tried to tell me my 2025 Subaru I bought in January needed 4 new tires because my tread was low. I didn't bother arguing because I knew I didn't trust them after that. I left and came here. Brandy immediately started checking my tires and told me my tires were perfectly fine and I only needed one new one because the tread was no where near low. She even taught me how to check the tire tread in the future. She was incredibly knowledgeable and validated my rage when I explained what Discount Tire said to me. As a woman, it's nice to know there are honest shops out there. I am only coming to Les Schwab in the future. Amazing service today! read more

Les Schwab Tire Center - Tires Near Me - Aurora, Colorado

Good quality work, they stand behind their warranty. They were able to address several problems with a single visit.

I recently was close to this particular location and as I have recently purchased 2 sets of tires from this company I have been taken advantage of thier free tire rotation program. So anyway stopped in to check on the possibility of doing a walk in and was informed that it would be around 90 minutes at least so I must have had a troubled expression on my face so the associate responded with a 'but' if you'd like ,and have some errands to run we can text you and let you know when your vehicle is next in line. Nice. I than tried to run some errands but alot is not open at 930 in the morning. Winded up returning to the facility after about an hour grabbed a table and chair and relaxed. Pretty busy place on the day I was there, but nice little touch with fresh popcorn and coffee for customers. The services I requested were a tire rotation and a opinion on if I needed an alignment as was recommended by another shop that I had diagnose my truck for some odd idling patterns. Anyway the tech called my name and gave me the news that some front end work is recommended but that the tires were not being affected by the parts in need of replacement. And as I'm trying to keep my baby going for a few more months until I buy a new truck which I'm excited for but not excited about the payment I told him I would hold off. I appreciate the fact that they did not try to pressure me into getting it done and save me some money. Overall pretty happy with switching over from Firestone as I went to them for years. I usually go to the Brighton location which is also busy and you usually need to book a couple days out for services and I've never seen popcorn in the popcorn machine and you have to ask for the coffee pods but the Manager, Dan is very personable. I would recommend this business read more

Les Schwab Tire Center - Inside the service center - Tires Near Me - Aurora, Colorado

Les Schwab Tire Center is a little more expensive than other auto repair places, but the quality of their work is excellent. Yesterday was a cold, snowy day, and driving out on the bad roads my car picked up a nail and pretty soon my tire was flat. Late on a Saturday afternoon, with 15 customers ahead of me, they were happy to fix my tire before they closed at 5pm that night. Best of all, it was complimentary! I'm really appreciative of this, and very impressed with their customer service. I will continue to come to this tire center and highly recommend them to others. Thank you! read more

Worst place ever I brought my car in to get my tire patched and they told me they can't after I was waiting for 3 hours

Went to go get an alignment done. Was there for over an hour. Then was told I needed a left control arm for the wheel. Said that would order the part and it's been a week and no call from them. Called the store and asked about this part and was told I would get a call back. Never got a call back. My car is unsafe to drive and need this done to get fixed read more

Great, Fast Location "Tech Eddie" Help Me Out Putting Air On All My Tires On My Work Truck. He Took Time Of His Really Busy Day Just To Get Me Safely Home.. Thanks Eddie Def. Will Come Back Here For All Tire Needs.. :) read more

Les Schwab Tire Center - Tires Near Me - Aurora, Colorado

Called to get a quote to replace my brakes replaced when I bring my vehicle in to have the winter tires changed over and have an alignment done, but they won't give me a quote without inspecting it. I already know that I want all new pads and rotors, so what is to inspect? The representative on the phone didn't even bother to inquire as to what I might have needed, she just went straight to "we're not blind quoting over the phone, we need to inspect it." I was in the car business for 35 years. There is no harm in giving out an initial estimate and letting the client know it could be more if they find something else once the vehicle is actually brought in. I did this all the time in the 10 plus years that I wrote service and the 5 years that I managed the service department of a dealership. I guess it was too much of a hassle for them. Oh well. read more

Went in not even a month ago. I scheduled an alignment, balance and tire rotation. I waited 3 hours and all they did was "align" my car. I was already upset that they didn't do everything | asked in a span of 3 hours I waited. considering | scheduled an appointment 2 days prior. 2 weeks go by and my car is squeaky and it's bad, even worse as I reverse so l find a local mechanic. I couldn't deal with the noise for 1 day. Thankfully, this guy knows what he is actually looking at!! First thing my mechanic told me was my tire was SHAKING.... mino you l am a single mother, I drive my car with MY 3 YEAR OLD. That is DANGEROUS. Have I waited, it could've ended up FATAL. Second thing is I have to get my car REALIGNED due to Les Schwab not doing their job right the first time. I spent about $200 for a job they couldn't even do. THANKS for the additional problems and payments... this was so inconvenient and I would NEVER return to any Les Schwab location again. Be considerate and start ACTUALLY DOING SAFETY CHECKS.. Les Schwab - Tower Rd. Location. read more

Quality service , I have been getting my car serviced here for a while now. Have had tires sensors put in and many other jobs they have never let me down . Awesome place . read more

Best place in Aurora to get your tires changed, best service around. Employees are extremely friendly, respectful and helpful! I showed up as they were closing with a fleet vehicle. They didn't rush me out and insisted on waiting at least 10 minutes to see if it would get approved before leaving with an appointment scheduled. It got approved and they swapped all four tires almost as quick as a NASCAR pitstop 20 minutes after closing! I definitely recommend this place and this place only!; for all of Denver metropolitan area! Best experience I've ever had with a service shop! read more

Les Schwab Tire Center - Tires Near Me - Aurora, Colorado

Went to discount tire and they could not figure out how to relearn my tpms sensors after waiting all day. I drove to the Les Schwab down the street and Andre took 15 or so minutes and relearned the sensors. read more

The excellence of tire shops. Upfront, honest, quick, professional. Clean waiting room and friendly staff.

Today is my second visit to this location and it's the second disappointing experience I've had here. I brought a vehicle in for tires and an alignment and they only did the tires. We didn't have time to wait for them to get the vehicle back in that day to do it. Today, I scheduled an alignment for 2pm and when I arrived they had no idea I was coming, and now I'm stuck waiting for them to squeeze it in between other jobs? Very unprofessional and sad. Do yourself a favor and find a better tire shop. **update** I just left the shop after an alignment and now the vehicle pulls hard to the right. Drove pretty straight before the alignment they recommended. Now I have to go back and waste more of my time here so they can fix their mistake. 0/5 stars read more

this location used to be great, previous managers and techs were on it!! last few times I've been there it's been nothing but issues. 1. missing oil change appointments 2. they over tightened the oil drain plug on my Range Rover and the other les schwab location manages to finish it off and stripped it. No one would take responsibility for it. I've spent upward of 25k at this specific location in the last few years servicing all of my cars but I doubt I'll ever be back.. read more

I just had the best experience at this place today. My low tire pressure sensor had been on for a few days and after looking multiple times for the what the problem Could have been and refilling air every other day, I finally decided to take it in to get looked at. I brought my Subaru in on a Friday afternoon expecting them to tell me to come back in a few days. I explained my issue to the receptionist and asked if I could be seen today. I could tell she felt bad...but I was going to have to wait about an hour. About 45 minutes later I saw a tech go to the parking lot and take my car to the garage. Not long after that a very nice guy named Carlos came into the waiting area and called me to the cash register. "Yeah, we just saw a small screw in your tire. We got that out and put a patch on it. Do you need a receipt?" I said sure, if that's ok. He went to the printer and came back with a printed receipt that said $0.00 due. I asked if it was free...The regular charge was $20 which I had no problem paying. He said yes, just come back in the future for any other needs for my car. THIS. THIS IS HOW YOU GET CUSTOMERS FOR LIFE. I will definitely be back to this location and I will definitely be telling the world about how awesome I thought that was. Thank you !!! read more

Tire was low on air, so I took my vehicle In. I experienced great customer service and they had my vehicle completed in a timely manner. Thanks to the Schwab techs and Zeke R for making it an easy experience. read more

This is my first time coming to Les Schwab and it will also be my last. I had quite a few repairs that needed to be done on my car (front end, oil change, filter replacement, alignment) and given that, I expected to have to leave my car here for the duration of the day. That said, I expected that when I called for a time update and was told to show up at 6:00pm when the shop closes that the work would be done and I would be able to pick up my car. Especially given that it is our only car (and I communicated that to staff) so when I got here via rideshare I was stuck here until my car was finished. At 5:58, I walked in and gave my name and the person who was helping me came back and told me that there was someone ahead of me and that they would have to finish up work on their car before even starting my car. Even then, I get it, schedules get busy and unexpected things come up, but she and the other person were incredibly rude to me, making a joke about how I could hang out here and essentially saying they'd get to it when they got to it. There was no apology. No time update until I asked and was given a vague, non-answer and a smirk. Time is valuable. Everyone's time. Mine. Theirs. Yours. And, when you waste someone's time (especially when they are paying you over $1,000) you should at the very least apologize and acknowledge the impact you have had on another person. I can't speak to the work that was done on my car because I'm still sitting at the shop waiting for my car to be finished, but the service alone warrants this rating. Think twice before you spend your money here. read more

I am a Costco manager , we have very high standards for customer service . I have always left with a smile on my face from les Schwab off of tower . The first time I purchased lift and it turned out great , I did have to follow up again because one of the shocks came loose , this was about a year later , I knew that had the warranty for defective parts , but still thought they would charge labor , when I picked up my vehicle there was no charge and I am back in the road . I understand things happen and was thankful Marco and Joshua took charge and took care of me and my vehicle . Thank you for being helpful and showing integrity. read more

My tires were stolen from my car and it couldn't be towed. Krystian arranged my new wheels and sent Jesse with a truck to install them. Everyone was so helpful and friendly that it turned a bad experience into a great one. I will be going back for any automotive needs that I have. It was an absolute pleasure doing business with them! Thank you! read more

Worst customer service, bunch of liers I called 3 days ahead of time to make sure I got my car fixed on Saturday, I was trying to get an appointment they told me no appointment needed, drop my car off first thing that Saturday hopping to get it back in a few hours, 3:00 pm I called them to see if my car was ready, they not even got to it, the lady that answered me said there was 3 cars ahead of mine because I didn't get an appointment!!!!finally I have to talk to the manager and he tried to smooth things up, all I got from him was a bunch of more excuses and lies read more

I had a screw in my front passenger tire that was discovered Sunday evening. I called Les Schwab in Aurora first thing, they got me in with no appointment, wait was more than reasonable considering they had to fit me in. Got me rolling in an hour. Top notch service, I'm spending my money with them for everything my car needs now. Thanks, Les Schwab! read more

Called the day before to make appointment for oil change. System wasn't responsive, so after three attempts, he finally offers to write down my information and tells me he will put me in once system is working again. So I come for my appointment, and they have no record of me. Ok. They set me up as having an 8am appointment and I'm in and out in 35 min minutes. Thats great on time. I felt the full service oil change at $99 was way too pricey. And only other option offered to me was a full synthetic oil change at $69. Ouch. Car came from factory with semi-synthetic. So where is that option? Only really new model cars come fully synthetic, and not all of them? They were very professional and place looked great inside. Bathrooms were clean as well. Would have been 5 stars with appointment kept and price of services listed. Why no semi synthetic or regular oil change offered? read more

Front desk ladies are rude and assume you don't have money unless you look a certain way. Will never be coming back to this location again.

I made an appointment for a oil change; first with the one on Mississippi, tells me would check the depth of tire tread beforehand for tire rotation?! I the called and went to Girard and Buckley, across from Kohls, I go to Kohls to look for some items. I received a call from Dave; tells me they plug was cut and rounded off..??!!!would have to removed for additional $50 dollars, cabin filter change added for $45-$50 dollars!! I would be paying $200 +!! I don't believe the plug had been cut and rounded down!! Previous oil change I had done was by the Subaru dealer! In today's times and high costs of living I can't believe Companies would go out of their way to ripping hard working people off!! So there is the all American dream!! Good luck to us.., right?!! read more

Went in to get some tires mounted when i dropped Off said was $484 said ok when i picked It up they charged me double said ohh u should of bought them from us and would of been free we charge more and they didn't quote you right well they should of called and advised price was different they just lost a account of 50 trucks and we will no longer take any costumers or refer to them not good business. Shop else where discount tire or A and E tire for commercial stay away from them no costumer service what do ever. read more

What an amazing place! They took care of my car in an efficient and speedy way. Everyone there were professional, smart, and great individuals. Recommended 100%!!@!@ read more

I got my truck lifted, and my truck has not been the same since then I always go back and complain about noises and makes and they never got fixed. I do not recommend to get your lifted here read more

Amazing customer service and education on making the best decision possible for my families safety! Thank you!

Brandy has the personality of a box of rocks. Un-emotional, stand offish, I don't don't how she keeps her job after all these years. I would have given more stars for the actual guys who did the work. If it wasn't for her. read more

We had a flat on one of the four rear RV tires Friday a week ago. We had been heading out to camp out for the weekend and at 5:45 PM we thought the weekend plans were shot. Luckily there was a Les Schwab tire center a few miles away and we were able to drive there. Even though they were closing for the day they fit us in and 1 1/2 hours later we were on our way. Thank you for the courteous and prompt service! read more

Been coming here for over a year and am always impressed with the customer service. You can tell that they genuinely care about you as a customer. We live in a construction area (new buildings) and I've gotten a few nails in tires and they are always quick to patch them free of charge while also checking all the other tires. We will definitely continue to go here. read more

Came for a seasonal tire swap and don't know why I haven't been coming here sooner. Price was great, customer service was immaculate, wait time and location was outstanding. Definitely going to be a repeat customer and will utilize all their services they offer. read more

Service was great. I did walk in to get my tire checked out. Miguel was very friendly and also the other staff that helped me. I definitely recommend coming here. They are great! read more

Is there an option for a sixth star? I brought my 2007 F150 in for a front end alignment. It wasn't pulling or showing any unusual behavior but I just put new tires on it and I figured that with over 83,000 miles it was probably due. Thirty minutes later it's out of the shop and good to go. I was informed that the alignment was prefect and no work was needed. Best of all there was NO CHARGE! I fully expected to pay for their time and the fact that they put my truck on the lift and performed all the measurements. They didn't try to sell me new knuter valves or radiator throw-out bearings, they didn't rotate the air in my tires or top off the blinker fluid and they didn't try to extract any Benjamins from my wallet. This is my first time dealing with Les Schwab and already they've earned my respect as a customer. Their store is exceptionally clean, the staff is courteous and polite and their honesty is difficult to find in today's world of auto repair scams. Thanks guys, I'll be back. read more

jaiden and Chris z were very professional. excellent service and will definitely come to les schwab more often!

This location has excellent customer service and very friendly staff. They repaired a slow leak in my tire and I did not wait a long time and my experience was impressively pleasant. I will comeback to this store as they have earned my business. read more