Al was the absolute best! We got a flat tire outside of his business and he changed the tire and…read moreplugged it for us in his "spare" time. What a gem! If the owner is this great, I'd highly recommend this business!

They were very prompt and professional. They made and programed my car key in about 10 minutes…read more Definitely recommend!

We needed new key fobs cut for our car. Their location in Amelia was super convenient, they were…read morefriendly- highly recommend!

Jim provides great service at a very reasonable price. He is a a very honest and good person.read more

Phil was super responsive. Came out quickly to rekey 3 door locks at my house at a fair price…read more Really nice guy, would definitely use again.

We love Phillip ! He was so quick with getting here and was so professional! We called some local…read moreplaces and found out quickly they were SPAM!!!!! (My phone won't stop blowing up now). I was panicking because the whole lock came off the door, but Phillip had great prices and honestly was just laid back and a hard working individual! Love supporting small businesses and love having local people here to help! Highly recommend!!!!!! 10/10

Mehdi is such a professional, courteous and pleasant person. Always keeps you updated on his…read morearrival and status of orders. I trust him with all of our lock and key needs! He has rekeyed our whole house over the years and makes sure that the doors open and close easily. His knowledge is second to none about which locks and knobs are best for different applications and security levels. You cannot put a price on that. Just cannot say enough good things about Mehdi.

I left my remote in my parked car and could not get into the garage. After some back and forth…read morewith property management of my apartment, I contacted this locksmith after reading other Yelp reviews. Mehdi was very prompt in answering my calls and came to the apartment complex promptly. His van is meticulously accommodated where he can make keys on demand onsite. He's friendly and upfront on all costs and detailed what he will do to resolve your problem. I highly recommend him to anyone that has a lockout situation. He's very knowledgeable and understanding and seems prepared for most unexpected situations. I should point out I did call him with permission of my apartment complex's property manager. You always should do this if you are not the actual owner of the property in question. Mehdi will verify that you are the renter. Screenshots of correspondence from your rental agent and a photo identification of your address are necessary.

I was in Covington and I needed somewhere that would duplicate keys quickly before I headed back to…read morework downtown. I did not want to drive out of the way to get them, so a quick Google search gave me Acme. Acme is located on the Southern part of Madison in Mainstrasse. They look like they've stood the test of time because the area around them is torn down (hopefully to be rebuilt soon), but they are open and ready for whatever you need. I was only getting a simple key copy so I used the free 10 minutes you get at a meter in the front, but apparently there is complimentary parking in the back. I walked in and a younger gentleman assisted me almost immediately. I told him what I needed and even though they seem to have thousands of different shaped keys, he was able to pinpoint the type I needed and make it quickly. I was in and out within five minutes and I only spent $2.50. I'm sure there are more complicated things they do, but I have faith that they'd be able to assist with your lock and key needs. It may take a little longer than my simple need, but I believe it's important to support local businesses like this one that have been doing a solid job at their craft for decades. If I have any other lock/key related jobs or issues, I'll take the extra time to come over here and have it done by Acme.

It's wild to me that I am here writing a review about a bad experience from 10 months ago that I…read morethought was handled, but has actually come back to haunt me. In June of 2023 I called a contacted Acme through Yelp because I had filled out a "project" request. The request was to unlock a residential doorknob of a basement for a property that I managed. I spoke with Acme on the phone to set up a time for them to come out, at which time they gave me a quote for changing the lock. When the person arrived to change it (Mike), he was unable to get the lock opened and said it would have to be completely removed and replaced with a new lock (after, we were able to contact another locksmith who came out and successfully unlocked the doorknob). This was going to take the visit up to over $300 if they provided a lock. I consulted with the person I managed the property for and they wanted me to buy a lock instead of the using one Acme offered due to the price and inability to complete the job. When I informed Mike of this, he became very short and irritated, asking how long it was going to take, and was very inflexible. I once again consulted with the property manager, and due to the unprofessionalism of Mike, and how much the cost had gone up from the initial quote, he decided not to continue the service with Acme. The property owner contacted Acme, who were apologetic, stated we would not have to pay for the service, said they were "grateful" that I did not write a review of my experience. Now here we are, 10 months later and this week I receive a call from Acme. They said they were "clearing some files," found my invoice and were going to send it to me. This invoice was a $175 charge for a visit and labor fee. They also charge an additional 3% processing fee for payments after 10 days of the invoice. I was never informed of a trip fee that would be charged prior to the visit, or that it was expected to be cash on delivery of service. This is something I assumed would have been established when they gave me the quote. I can adamantly say I do not recommend Acme for locksmith services. The inflexibility of the person who came out to complete the work, the lack of transparency with the charges prior to the visit, and the fact that 10 months later they are now trying to charge me $175 speaks to the lack of integrity within the company.

Unresponsive after quotes and told me they'd show up, never reached back out and stopped all…read morecommunication wouldn't recommend, total waste of my time.

Really friendly and and very effective. I lost my truck key. He was there within 30 mins to get me…read morenew keys. Only took him 15 mins tops.

Fast, friendly, helpful, and knowledgeable! Thanks guys for coming on such short notice!!…read moreReasonable price too!

This is the ONLY company I will consider using for any locksmith needs. I've had terrible…read moreexperiences with other locksmith services that claim to be local but are just single agents trying to exploit people in vulnerable situations. Pop-A-Lock is not one of those companies; I am genuinely grateful for their service, great communication, and honest, fair prices. Highly recommended.

This place is a SCAM!!! I called them to change a mailbox lock for a condo unit, set the…read moreappointment...not only were they late (over an hour), but the guy tried to charge me $350.00!!!! I said no, then he said someone would call me to offer a discount to which I did receive a call from a coworker of his telling me it would come to $120.00. I still sent the guy away, he was rude and was not pleased that he couldn't take my money. I did have to pay $19.00 for him to come out (I should have refused to do so given the situation), they take credit card only and I had to write the number on a receipt pad...didn't love that, never even got a receipt. I made sure to check my statement given the shady deal. The lock costs $5.00 at Home Depot in which I was able to do myself. Please, please, please save your money and don't bother with this company.

Great locksmith! They can cut a key and have all the items needed. Very quick and easyread more

The best locksmith on the east side. Family operated since 1978. Help make keys for Thule cargo box…read morewhich I misplaced. Very pleasant service, fair prices.