Mr. Lock is the absolute best around. Tim has always been super responsive and helpful. His customer service is amazing!

Great locksmith! They can cut a key and have all the items needed. Very quick and easy

The best locksmith on the east side. Family operated since 1978. Help make keys for Thule cargo box which I misplaced. Very pleasant service, fair prices. read more

Mr. Lock is awesome! Jeff is a true expert at locks and provides excellent service! Highly recommend! Will be going to Mr. Lock for all of my lock and key and door needs! Jeff has been helping me with a discontinued door handle / multipoint lockset over several visits in the past 6 months. He has been wonderful to work with and has saved me so much time and grief! He has educated me on door warranties and door / lock types, which has been so helpful because we have a non-standard door and multipoint lock. I called the door manufacturer's customer service, which was basically no help and just told me the door had been discontinued, with very little other information. Jeff used his expertise not only to diagnose and fix our initial problem in a short amount of time, but also to determine the appropriate handle set parts for replacement and a place I could order them from. Thank you so much for all of your help, Jeff and Mr. Lock! read more

Needed just one house key, super old school with no special locks. I typically head to Lowe's but Mr. Lock is right up the street from me. I called ahead because I really didn't want to get two kids out of the car if they couldn't help me. I checked out their website and it seemed like they only did the specialty locks and keys. However, I was pleasantly surprised when the nice man on the phone said, "come on in, we'll get you out of here in no time." They literally got me out of there in no time. The shop is small but they have every single thing you could ever want or need when it comes to keys or locks. I walked up to the counter, gave them my key and within 30 seconds they brought me a duplicate. They have one wall full of thousands of keys, whaaaaat?! Customer service is awesome, price is awesome (2.50), efficiency is on point. Check these dudes out before you head to a department store. read more

Mr. Lock Security - Keychain needs. - Keys & Locksmiths Near Me - Cincinnati, Ohio

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Fast and good pricing. I had an extra set of keys done. They even let me in 10 mins before actual opening time. They know their stuff with key copying. Very pleased, even set my keys in a key loop for ease of carrying. read more

Mr. Lock Security - Keys & Locksmiths Near Me - Cincinnati, Ohio

A real lock shop. Great service and very knowledgeable. It appears they also have mobile service. Highly recommend.

Nice employees who do good work, but charged me a fuel fee of $10 for work when my house is less than 5 miles from their HQ. Tacky and frustrating, especially when it wasn't mentioned when they originally quoted me. read more

Every time I have been in their business they were quick to finish and let me know the entire cost and when it was something they did not have equipment for or knowledge of they gave me good contact to help read more

Mr. Lock Locksmiths is the local place to go in Mt. Washington if you need keys made or if you've been locked out. I wandered in and out of this store a lot growing up as it was on my walk to and from school. I've always had my keys made here instead of at a hardware store. I guess I've just had bad luck with hardware stores. For some reason keys I have made at them never seem to work. I've never had a problem with Mr. Lock's keys! The locksmiths will get you out of any jam involving a lost key or being locked out of your home or car. They also specialize in alarm systems. I've never gotten one from them so I can't speak on that. The store also sells locks, key accessories, safes, and some pretty swiss army knives. read more

Mr. Lock Security - Keys & Locksmiths Near Me - Cincinnati, Ohio

I scheduled Mr. Lock to update new locks (and make copies) in a newly purchased home. One of their associates came and did a great job! They replaced the locks for three doors in about 1.5 hours. All of this happened during the uncertainty of the COVID-19 "stay at home" order so I'm really grateful for their essential services! They were recommended by my realtor, glad she did! read more

Great service on time from knowledgeable and helpful owners. Re keyed all locks in my house for an affordable price

My company recently used Mr. Lock to install an intercom system in our office building, and they did a great job. They gave us the best deal on a simple system that totally fit our needs (rather than another company that wanted to charge us a small fortune for a system that was more complicated than what we needed/wanted, and also they were sort of trying to unload). The Mr. Lock staff was totally great, too. The owner came to estimate our job himself, and the two guys he sent to do the install were wonderful about working with us on aesthetics (hiding the wire) and very patient with our old, difficult building. My boss said we really lucked out with these guys, and I have to agree. We'll definitely be thinking of them for future security work! read more

They came out to my house on 2 separate occasions so far and they have been world class. I wouldn't call anyone else but these guys for your issues that need fixing. Thank you all and I appreciate your service! read more

Excellent company. We had a problem with an old home alarm system in our new house and they returned my call immediately, walking me through each step on the phone right there. Very professional, helpful, timely, I can't say enough this company and would highly recommend them. read more

Had a great experience with Mr. Lock. They were professional, on time, and less expensive than the other quotes I got. They called and confirmed our appointment for 2pm and showed up at 2pm. They made sure they had all my lock information prior so they could be prepared with the right equipment. Would definitely use them again with any locksmith needs. read more

Bought a hutch with a locked door. Made several trips for different skeleton keys. Some there suggested to bring in another door from that hutch (good idea). Dropped off the door, a few days later they called. The new key snapped off in the door and is stuck. I took the broken key to Mr Lock Locksmith (the one THEY made). Man behind the counter asks, "So what do you want me to do?" He proceeded to tell me it is $65 plus whatever they do, for them to make a house call. he DID NOT offer a refund, rebate, discounted house call or nothing. As I turn to leave, he asks if I wanted the keys, Why? One is broken, and the other doesnt work. Would not go back nor would I ever referrer. read more

Highly recommend! Every aspect from scheduling an appt. to having the technician come out was efficient and professional. Tim was on time, knowledgeable and friendly. He worked fast and provided the lock programming services we needed and also fixed a sticky door lock for us. Will definitely use again for home and auto! Call Mr Lock! read more

I do not usually take the time to write a review, but I am compelled to for Mr Lock. They were awesome. I had called about having a key made for a garage door. When I arrived at the store, they already had them made. Unfortunately, they did not work (not Mr Locks fault, it was an inexpensive long shot). I called them and they came out the very next day. They were able to make a key for me without my buying the expensive cylinder. They handled everything professionally and kindly. I will never go anywhere else!!! Kudos to them. read more

Excellent locks/keys shop. They are very quick to serve. Their store has all the supplies you would need, and cuts keys at a very affordable price. I have not yet had a need for in-home services, but this will be the first call I make. read more

Mr. Lock came out immediately when a door was broken into on property cared for by a non-profit four years ago. They installed a heavy duty dead bolt with an additional lock and the building has been secure ever since. They have installed all of our dead bolts on the exterior doors of our home. Their prices are very fair and they respond quickly. I'm delighted to have them as a member of our Mt. Washington community. read more

was once great - though for last year poor response time. Last night I needed help and their phone number referred me to another number that was not in working order - their number said they'd be back in office the 16th and it was the 19th! Earlier this year I needed locks replaced after a break in and it took days for him to have a time that was "convenient for him" as if this was now a PT gig. I need better for my family & property so i'm exploring alternatives. read more

Fantastic experience today. After an hour long debacle at dealer I was able to get a key made right before they closed. They even walked out to the car with me to make sure it worked. Highly recommend. Will definitely return. read more

Mr. Lock has served our food pantry and wellness center for more than 20 years, and we have had great service. Yesterday was no exception. Sean needed to change seven locks for us and make about 35 keys. Each key worked perfectly and he was kind and professional. He even took a minute to help my grandson with his homework. I don't think their service could be improved upon. Reasonable prices, quality service, and the variety of a big box with the feel of family. read more