Fast, friendly, helpful, and knowledgeable! Thanks guys for coming on such short notice!!…read moreReasonable price too!

This is the ONLY company I will consider using for any locksmith needs. I've had terrible…read moreexperiences with other locksmith services that claim to be local but are just single agents trying to exploit people in vulnerable situations. Pop-A-Lock is not one of those companies; I am genuinely grateful for their service, great communication, and honest, fair prices. Highly recommended.

It's wild to me that I am here writing a review about a bad experience from 10 months ago that I…read morethought was handled, but has actually come back to haunt me. In June of 2023 I called a contacted Acme through Yelp because I had filled out a "project" request. The request was to unlock a residential doorknob of a basement for a property that I managed. I spoke with Acme on the phone to set up a time for them to come out, at which time they gave me a quote for changing the lock. When the person arrived to change it (Mike), he was unable to get the lock opened and said it would have to be completely removed and replaced with a new lock (after, we were able to contact another locksmith who came out and successfully unlocked the doorknob). This was going to take the visit up to over $300 if they provided a lock. I consulted with the person I managed the property for and they wanted me to buy a lock instead of the using one Acme offered due to the price and inability to complete the job. When I informed Mike of this, he became very short and irritated, asking how long it was going to take, and was very inflexible. I once again consulted with the property manager, and due to the unprofessionalism of Mike, and how much the cost had gone up from the initial quote, he decided not to continue the service with Acme. The property owner contacted Acme, who were apologetic, stated we would not have to pay for the service, said they were "grateful" that I did not write a review of my experience. Now here we are, 10 months later and this week I receive a call from Acme. They said they were "clearing some files," found my invoice and were going to send it to me. This invoice was a $175 charge for a visit and labor fee. They also charge an additional 3% processing fee for payments after 10 days of the invoice. I was never informed of a trip fee that would be charged prior to the visit, or that it was expected to be cash on delivery of service. This is something I assumed would have been established when they gave me the quote. I can adamantly say I do not recommend Acme for locksmith services. The inflexibility of the person who came out to complete the work, the lack of transparency with the charges prior to the visit, and the fact that 10 months later they are now trying to charge me $175 speaks to the lack of integrity within the company.

Went to get lock fixed only to find that this ache at 815 Madison looks like it's permanently…read moreclosed.

We needed new key fobs cut for our car. Their location in Amelia was super convenient, they were…read morefriendly- highly recommend!

I lost my key fob at King's Island and was stranded. Called Lands and they said no problem. Within…read more25 minutes Bobby met me in the parking lot. A true professional and within an hour had a new emergency key made and programmed the new fob. Saved the day!!!

The flying locksmiths, can deal with legacy locks that are complex. They can install the latest…read moredigital locks for your residence at a reasonable price with superb quality. Highly recommended!!

My experience with The Flying Locksmiths was an amazing one... no seriously, I can truly say that…read moreabout a locksmith! Naturally the process started after getting into a new residence with a different key for every lock. Naturally, I came to Yelp for searching/researching for a solution. I received two replies from my initial inquiry. One with the preverbal "call us" and then there was The Flying Locksmith. They gave me an estimate and contact info if I wanted to schedule. How simple... right? I called and spoke with a representative who recapped what I had inquired about online and booked an appointment. The morning of my appointment the technician called to advise me of his arrival time and made it on the mark. After a brief introduction he started rekeying my locks. Everything he needed was in his van. None of this "I need to go back to the shop stuff" and in about an hour he was done. Very friendly and informative experience including discovering a lock I had not even thought about! All told I spent about $140 and well worth the investment. I would DEFINITELY recommend!!

I lost my key fob and really need a new one but I don't want to spend $400 or more. They were very…read morehelpful and helped me understand how this all works. Unfortunately my key fob isn't available to make "after market" so it will cost a lot no matter where I go. However it may come out soon. I appreciate them and will call back if I need something. I called another company and they were pushy with me to try and get my business I didn't appreciate that!

Oh man... I really wanted to like this business going in. I was in need of a copy of a key that I…read morewas having trouble finding a usable blank to. I walked into the shop and waited my turn. The greeting I received was far from warm and the stare I got made me feel like my business was an inconvenience. The woman behind the counter informed me that they did not have a blank that they could use for me key. I definitely don't hold that against them - no other businesses in the area did either... that's not my issue. I would definitely love to come to a business like this rather than going to a big chain like Ace hardware, but honestly... the customer service was warm and friendly at Ace. Even when I said "thank you for your help" at the end, I was answered with a cold and short "yep." Maybe this was just an off-day, we all have those. But some good old fashioned friendly customer service could go a long way to make any experience here a little better.

Quickly and successfully created a fob copy. Did have to wait a day for the third party fob order…read morewhich was expected. Half the price of the dealership OEM

I was sent away to another locksmith, nice folks but they couldn't help me. They're inventory…read morelooked good.

Mr. Lock is the best! Fast, friendly, efficient, and always on time. My new locks were installed…read morequickly and with ease. I expressed a concern and it was addressed immediately. My technician even tolerated the chaos of my home filled with loud rescue dogs with a smile. Thank you so much. Shop local!

Mr. Lock is the absolute best around. Tim has always been super responsive and helpful. His…read morecustomer service is amazing!