I have been dealing with many other companies to deal with a complicated door situation since July. It was very frustrating and no one could really solve the problem. Eagle came out right away found a solution! Very thankful for this company and their help. read more

They broke my window while popping the lock. They made me $50 after I said I shouldn't have to pay anything at all. They sent a contractor. I called Eagle. They are dishonest with their comment below. It was an awful experience. They said it'd be 20 minutes it was 40. read more

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Eagle lock smith showed up on time, he was very polite . I know nothing about locks. He helped me figure out what would work best for me at a price I could afford . I appreciated his kindness read more

Very quick response and friendly service. The locksmith knew his trade well and we got our problem solved quickly. And they take credit cards! read more

I live in California but needed the locks changed on my house in Cincinnati, all complicated by having to evict a squatter from the house and coordinate with friends and family in Cincinnati to be sure that all of this juggling involving a bailiff AND the need to get the locks changed resulted in getting the house secure until I can get back there in a couple of months. I called Eagle's Locksmith, got an immediate response. They were able to schedule the visit with very little notice...I had to switch from another locksmith that was not communicating ....and it all worked out in the end. Gal called me from the house to get clarification of some of the details of what I needed done. That went smoothly, too. He is a real professional and helped to reduce my stress level at this very stressful time (for me). I highly recommend Eagle's Locksmith and Security and I am so happy to be able to write this very positive review. Thank you, Gal! read more

Was charged $215 for 10 minutes work to install a door lock I had purchased. Ridiculous pricing. Response from the owner is to blame the customer...great customer relations that will not serve this business well in the future. Here's a novel idea, why don't you tell the customer upfront what the charge would be instead of surprising them. That would be the honest way to do business that maybe this owner just hasn't learned. read more

My family just got a new home, our safety is very important for us, for this reason, we called Eagle's Locksmith Cincinnati to change all of our keys. They quickly replied to our request. They were transparent and fair with their prices, and the most important thing, they gave us the safety we needed to start our family in our new home. They are profesional, knowledgeable and friendly and they will make sure you are satisfied with the service. read more

Rude. Short answers and zero "customer service" if their books are full and they don't need your business. Half star if I could.

Called them on a Monday morning with a non-emergency lock issue at a rental property (defective latch on a sliding glass patio door) and they were on-site later that same day. My issue was quickly resolved and the price was very fair. Highly recommended! read more

Called these people on a Friday afternoon after reading some reviews. First of all, they answered the phone almost unheard of these days FROM ANYONE), were knowledgeable on my options, and we set up an appointment for the following Monday between 9am-Noon. Come Monday, I get a call at 9:15 telling me they are on their way. 2 hours later I've got 2 new door locks and the place is cleaner than they found it. Basically I'm 100% satisfied. The gentleman that helped me was professional and courteous. They were prompt, and did exactly what they said they would do. A rarity these days. Highly recommend. read more

Who can you call on a major holiday like Super Bowl Sunday when you are locked out?!!! Eagles Locksmith came to our rescue. Not only did they come right away, but we were blessed to have Gal as our technician. He was kind, professional, efficient and went above and beyond to make sure we were educated on how to prevent situations like this in the future. We are so grateful for Eagle's Locksmith and highly recommend them! read more

Gal was nothing but friendly and professional. I bought a new home and he was so educational in helping me figure out what I needed for my new locks. He was on time and thorough. I will be using them in the future and will recommend to all my friends. read more

Gal was amazing and showed up in 25 minutes. He had my door opened in five minutes and then made me four keys. Could not recommend Eagle's Locksmith highly enough. read more

Please do not deal with Eagle's Locksmith. Honestly, I have never experienced anything like this before in my life. They are liars and crooks. I called them because I needed a Schlage deadbolt keyed to the rest of my house locks, which are all Schlage brand deadbolts. They advertise on their website Schlage locks and I spoke to Gal over the phone and he said "if the deadbolt is a Schlage we can sell you a Schlage deadbolt and key it like the rest of your house." I don't know if Gal is the owner, but that is him on the website standing next to his van, and he is the one who showed up to my house at 5:30 PM like we agreed. I showed him the garage door where I needed a new Schlage deadbolt and asked him to key it like the rest of my house. He said no problem and gave me a price of $269.50. Which I thought was expensive, but I was willing to pay because it was Schlage deadbolt and the key would fit the rest of the house. I step away to be with my family for a few minutes, he finishes up and asks me to inspect. I come back to find he installs an LSDA deadbolt, which I had never heard of. I ask him "what is LSDA, I asked for a Schlage?" He said "LSDA is the same company as Schlage." I said, "I don't know that I believe that. Then why doesn't it say Schlage?" He told me "if it wasn't a Schlage brand lock I wouldn't have been able to key it like the rest of your house." I didn't believe that either and it was getting late, so I thought to myself I will just have to do some research on this and figure it out later. I came to find that Gal lied to me and sold me a $15 lock for $269.50. LSDA is not the same company as Schlage. And, you can key other locks to Schlage keys. I called Gal and told him what I found out and he said I can return the lock to his store and he would refund me for the service but that I would have to pay for the deadbolt. I told him that I was not willing to pay for a deadbolt that I didn't ask for and that I would be calling my credit card company to dispute the charges. When my credit card company contacted him he even lied to my credit card company and told them that I asked for an LSDA lock to be keyed to a Schlage key. I had never heard of LSDA until he installed it instead of the Schlage I asked for. Do yourselves a favor and go to Larry's Locks & Safes. They sold me a Schlage lock for $70 and keyed it for my free of charge. I installed it myself. read more

To start off, I have to admit that I'm extremely irresponsible. I often leave my house keys at home, and I have one of those doors that locks itself. I lock my keys in the car when it's running and worse-- Obviously, I need a reliable locksmith to save me during times like these. I moved back to Cincinnati after graduate school and immediately moved into a new house that I locked myself out of (and I needed my car keys that were inside). I was in a rush to get to work, so I only had a half an hour to get my keys and go. Eagle's Lock got to me in fifteen minutes, got me in my house (they also cut me a key on the spot). The technician was fast and kind, and made sure that I was safe. I would call Eagle's Locksmith again in a heart beat. read more

I had a lock on a door that was not unlocking even with the key which made it impossible for me to replace the lock myself. They responded within the hour of me requesting a quote and were will to come immediately, but I was not in that much of a hurry. They showed up on time for the work the next day and provided me with a reasonable estimate to not only open and replace the lock on the door, but to also shim the door to make the new lock work easier. We also ended up having them replace another tricky lock on a different door. They were able to get all of the work done in about an hour. read more

Called this morning and they were able to do the work needed the same day. The work was done quickly and professionally. Offered several options to meet my needs before doing the work. Two doors, one needed a key made that was lost and the other needed a lock replacement. Gave me one set of keys that work in both doors, how convenient?! Cost seemed high so that's why only 4 stars instead of 5. I will acknowledge, however, that I don't know the market rate for this kind of work. It was a little over $400. read more

I had a great experience working with Eagle's Locksmith. Setting up an appointment over the phone was extremely easy and Gal showed up right at the beginning of my window. What's more, Gal quickly diagnosed the issue I was having and set about fixing it quickly. He was extremely professional, communicative, and competent. Checked in with me throughout the process to ensure I knew what was going on. I would highly recommend Gal to any of my family or friends and would call him again to address any issues in the future! read more

Needed a locksmith and relied on the high Yelp ratings to find these folks. Straight forward, good communicators, and very knowledgeable about locks, and options. Took the time to explain to me, and share with what they performs at my tenants home. Gave me a price before he did the job, for verbal approved quote. Easy to work with. Good job! read more

These guys were great. They have a entire mobile workshop in​ the back of their truck. They were able to create duplicate keys for me on the spot. Very friendly and easy to work with. Highly recommended! read more

The locksmith Gal was very knowledgeable and professional. He knew exactly what the problem was and fixed it really fast. I highly recommend this company to anyone in need. I definitely will be adding them to my contacts. COLA D. read more

$75 for the service call, quoted $250 to fix a lock (with no guarantee that it would work) or $750 to replace the mechanisms in the door. So we just paid $75 for someone to come for 5 minutes and leave without fixing the problem. I feel sad about it. read more

I was very impressed with their service, cleanliness and attitude! Gal called to let me know he'd be there ahead of the scheduled time frame and waited until I finished up a doctor appointment. Be deleted two deadbolts and a door know to match my existing key in 30 minutes. He was speedy and did great work...and put up with my yapping dogs! I'd definitely recommend them to anyone! read more

Once again, Igal was great! I called him this morning about an issue with our front lock and he worked around my schedule, coming over at 7:30pm even though it was after their listed hours because he was booked the next two days and didn't want us to wait. Our lock had been damaged by the door frame (totally out of anyone's control) and Igal replaced the lock for free since it was the same one he previously worked on. He also corrected our door frame for a very minimal charge. Awesome customer service from great employees! read more

Quick and reliable service. We had a few doors rekeyed with Eagle and the experience was great.

Gal was great! Very professional, friendly and helpful. He worked very quickly and efficiently and even offered us advice on what type of lock to use to replace the broken one. I would highly recommend this company! read more

IF YOU HAVE TO CHOOSE A LOCKSMITH, CHOOSE EAGLE. My daughter locked us out of the house on a frigid cold day. I hated to spend the money on a locksmith, but knew I had no choice. I was clueless as to rates and reputation, so I looked for a Co. with a positive REVIEW. The Eagle serviceman was right on time, in fact, he beat me to the house by a few minutes! He was done in no time and charged me one flat fee as promised over the phone. He was polite and professional. He asked me questions about how I came to call Eagle, which makes me thinks the Co. cares about my business and word of mouth. I seldom do reviews, but thought this guy deserved a good word. So, single moms who get locked out and need help asap, its OK to call EAGLE. They won't rip you off and they wont scare you either!!! read more

They arrived per the schedule. Cost was given prior to work being completed. Very friendly and knowledgeable locksmith. Completed the work in less than 30 minutes. Recommend for locksmith work in future. read more

$65 is what they charged my wife to unlock the car door, apparently, a 90 second service. Assuming they drove from their location to Jungle Jim's, which is about 25 minutes, that's about $130.00 per hour. Unfortunately, the police local to the area do not unlock cars. Thought it was a bit pricey. read more

Excellent service! Replaced/ rekeyed several locks on my new house and got multiple types of locks all on one key.

After a long struggle trying to get my key out of a locked trunk, I finally called Eagle's Locksmith. He showed up in 30 min and had the trunk unlocked in another 5. Definitely my first call next time. read more

Gal came same day after we moved into our new home. Did his job quickly and professionally. Can pay with credit card.

Great service. I had his service to change my whole lock for my business last three months. He did great job. Last week my lock did not work properly and my door was locked up. I had to call him back again for emergency. 40 minutes later he showed up and got it fixed. So far so good. He fixed it with no charge. Highly recommend this locksmith. Good luck. read more

Great experience! Quick and friendly. I'd highly recommend them to anyone! I have used then twice now and both times I was impressed

Nicest technician (Gal?) and you get a repeat customer discount:) Super quick and cleans up after the drilling mess.

Had a great experience! Excellent service and provided same-day service as the call. Super friendly. Switched all of the locks in our new home in a timely manner and showed us how all of them worked. 5 stars! Fully recommended. read more

They were very helpful and timely. Told me they would be there between noon and 430, and arrived promptly at noon. Fixed everything good as new! read more

I was locked out of my car and called a few locksmiths. Eagle's was not only the cheapest, but one of the few to give me an exact quote. Some locksmiths were like, "$$ to head out there, and $$+ to open the car." I gave them the exact make and model of the car and they still wouldn't say exactly how much it would cost. Anyway, I asked them to come to my house after I was done w/ work at 6:30 and the tech came exactly on time. The job was quick and very professional. Highly recommended. read more

My garage key had broke and I had called to see if they would fix it. They were not able to fix the key or pick the garage lock. They ended up cutting a lock off the back door, left the lock laying in my yard charged me 140 just to cut off a lock and attempt to pick a lock. The guy jumped my fence instead of walking to the gate. When I had first called they could not quote me a price. I would NOT recommend them to anyone. I feel I could have received better service and not have been raped in charges to cut a lock. read more