Very responsive to phone calls, quick scheduling and showed up on time. Allen was very knowledgeable and polite, changed out doorknobs and deadbolts quickly. They do have an actual office in the Burlington/Florence area, in business there for generations. Highly recommend, reasonable too.! read more

I needed 2 deadbolt and handle sets installed as well as all my doors rekeyed and Alan did a fantastic job at a fair price. And he did a thorough and high quality job. Alan is a professional and a very personable person. I would recommend Advance Lock Service, and Alan to anyone requiring lock services read more

We just had a new front door installed and wanted to change locks on it and add a dead bolt to another door. Allen was responsive and came out quickly. Job was done perfectly and professionally. Highly recommend. read more

Highly recommend Allen and his company Advance Lock Service, Inc. We needed help and he came immediately. Great service and price. Very professional and trustworthy. read more

I stoped by here last week to get some keys made and as I started to open the door I saw they were closing at 3 and it was about 2:57. I told the women who was working that I did not realize they were closing and could come back the next day. She was very pleasant and said it was not a problem and she was happy to take care of my keys and then with a genuine smile said it's not even 3 yet. I know that is how it should be BUT most businesses are not that way- many would give you an attitude as you walked through the door! read more

Needed a door handle replaced on an antique door. Allen got the right parts and door handle ordered and replaced. He was very knowledgeable and professional. First class service. Will definitely use him again. read more

Had a couple keys duplicated yesterday. I feel like Allen was professional and succinct in the endeavor. I highly recommend this business. read more

If I could give more than 5 stars I would. Alan certainly deserves it. The ignition on our truck had to be replaced after some idiotic jerk tried to steal it. The idiotic jerk broke a key off in the ignition. We called Advance Lock Service and explained what happened and told them we needed it done by 1 pm so my husband could get to work. Alan said he would try and that he had a busy day ahead. Around 11am we got a call from Alan stating he was outside by the truck. That was the first time he impressed us. He had the job done in less than 30 minutes and was extremely nice. That was the second time he impressed us. We hit the road and the truck just died while driving. Everything dead. We tried several things but nothing worked. So we called Advance again and asked if Alan could come check the steering connections in hopes that maybe something happened after putting in the new ignition. Alan showed up within 10 minutes. That was the third time he impressed us. He worked diligently in the heat to try and figure out what happened. After about an hour he assured us that the new ignition was not the problem. We thanked him for his time and effort and asked how much we owed him. Know what he said? He said we owed him nothing! ! That's right! A big fat goose egg! Who does that? Seriously, who? Alan with Advance Lock Service that's who. Therefore impressing us for a fourth time! ! I highly recommend this company to everyone and anyone who is in need of a locksmith. I will definitely use their service anytime I need them and you should too. read more

Extremely helpful, professional and quick! I had a bad experience with a competitor that could not get the job done. I called and I was given a timeline of when they could come out, a follow up call when they were on the way, and quick professional service. I was very impressed and would highly recommend them to others! read more

Allen did a great job. Fast, friendly service. Price was as quoted and very reasonable.

Very responsive. Allen came to my home to cut and program a new ignition key. He wanted to make it 100% right so cut a cheap key first to test in the door. When it didn't work he lubricated the lock and worked it out till it was right. Then he fixed my original key that was damaged. Above all that he even programmed my remote for me. Would highly recommend this business to anyone! Thank you for the great service. read more

I needed my locks changed ASAP. After calling multiple places, Advance was able to help me with in a couple hours. Alan was fast and the job was done in about 25 minutes. Thank you, Advance Lock Service! read more

Can't say enough nice things about the staff at Advance Lock Service. Have used them several times thru the years. My Yorkshire dog stood on the armrest of my car and locked me out of my car while i was pumping gas (oops!) Today's service was for changing locks on my home - it was cheaper than replacing all the door knobs and deadbolts and job was completed same day and he was able to get me in day of call. So if your ever locked out of car or home or need to boost security - they are prompt and very reasonable. Fantastic service and prices! read more