They broke my window while popping the lock. They made me $50 after I said I shouldn't have to pay…read moreanything at all. They sent a contractor. I called Eagle. They are dishonest with their comment below. It was an awful experience. They said it'd be 20 minutes it was 40.

I have been dealing with many other companies to deal with a complicated door situation since July…read more It was very frustrating and no one could really solve the problem. Eagle came out right away found a solution! Very thankful for this company and their help.

Al was the absolute best! We got a flat tire outside of his business and he changed the tire and…read moreplugged it for us in his "spare" time. What a gem! If the owner is this great, I'd highly recommend this business!

They were very prompt and professional. They made and programed my car key in about 10 minutes…read more Definitely recommend!

I was in Covington and I needed somewhere that would duplicate keys quickly before I headed back to…read morework downtown. I did not want to drive out of the way to get them, so a quick Google search gave me Acme. Acme is located on the Southern part of Madison in Mainstrasse. They look like they've stood the test of time because the area around them is torn down (hopefully to be rebuilt soon), but they are open and ready for whatever you need. I was only getting a simple key copy so I used the free 10 minutes you get at a meter in the front, but apparently there is complimentary parking in the back. I walked in and a younger gentleman assisted me almost immediately. I told him what I needed and even though they seem to have thousands of different shaped keys, he was able to pinpoint the type I needed and make it quickly. I was in and out within five minutes and I only spent $2.50. I'm sure there are more complicated things they do, but I have faith that they'd be able to assist with your lock and key needs. It may take a little longer than my simple need, but I believe it's important to support local businesses like this one that have been doing a solid job at their craft for decades. If I have any other lock/key related jobs or issues, I'll take the extra time to come over here and have it done by Acme.

It's wild to me that I am here writing a review about a bad experience from 10 months ago that I…read morethought was handled, but has actually come back to haunt me. In June of 2023 I called a contacted Acme through Yelp because I had filled out a "project" request. The request was to unlock a residential doorknob of a basement for a property that I managed. I spoke with Acme on the phone to set up a time for them to come out, at which time they gave me a quote for changing the lock. When the person arrived to change it (Mike), he was unable to get the lock opened and said it would have to be completely removed and replaced with a new lock (after, we were able to contact another locksmith who came out and successfully unlocked the doorknob). This was going to take the visit up to over $300 if they provided a lock. I consulted with the person I managed the property for and they wanted me to buy a lock instead of the using one Acme offered due to the price and inability to complete the job. When I informed Mike of this, he became very short and irritated, asking how long it was going to take, and was very inflexible. I once again consulted with the property manager, and due to the unprofessionalism of Mike, and how much the cost had gone up from the initial quote, he decided not to continue the service with Acme. The property owner contacted Acme, who were apologetic, stated we would not have to pay for the service, said they were "grateful" that I did not write a review of my experience. Now here we are, 10 months later and this week I receive a call from Acme. They said they were "clearing some files," found my invoice and were going to send it to me. This invoice was a $175 charge for a visit and labor fee. They also charge an additional 3% processing fee for payments after 10 days of the invoice. I was never informed of a trip fee that would be charged prior to the visit, or that it was expected to be cash on delivery of service. This is something I assumed would have been established when they gave me the quote. I can adamantly say I do not recommend Acme for locksmith services. The inflexibility of the person who came out to complete the work, the lack of transparency with the charges prior to the visit, and the fact that 10 months later they are now trying to charge me $175 speaks to the lack of integrity within the company.

We needed new key fobs cut for our car. Their location in Amelia was super convenient, they were…read morefriendly- highly recommend!

Jim provides great service at a very reasonable price. He is a a very honest and good person.read more

My experience with The Flying Locksmiths was an amazing one... no seriously, I can truly say that…read moreabout a locksmith! Naturally the process started after getting into a new residence with a different key for every lock. Naturally, I came to Yelp for searching/researching for a solution. I received two replies from my initial inquiry. One with the preverbal "call us" and then there was The Flying Locksmith. They gave me an estimate and contact info if I wanted to schedule. How simple... right? I called and spoke with a representative who recapped what I had inquired about online and booked an appointment. The morning of my appointment the technician called to advise me of his arrival time and made it on the mark. After a brief introduction he started rekeying my locks. Everything he needed was in his van. None of this "I need to go back to the shop stuff" and in about an hour he was done. Very friendly and informative experience including discovering a lock I had not even thought about! All told I spent about $140 and well worth the investment. I would DEFINITELY recommend!!

They had a slight hiccup in the installation. The lock wasn't sized correctly and when I tried to…read morelock up the store for the night It wouldn't latch. I called to have it fixed they said the tech was 5 hours away. Fortunately he was able to guide me over the phone on how to do a temporary fix myself so I wasn't stuck with no lock overnight until they could come back and fix it the next day.

I lost my key fob and really need a new one but I don't want to spend $400 or more. They were very…read morehelpful and helped me understand how this all works. Unfortunately my key fob isn't available to make "after market" so it will cost a lot no matter where I go. However it may come out soon. I appreciate them and will call back if I need something. I called another company and they were pushy with me to try and get my business I didn't appreciate that!

Oh man... I really wanted to like this business going in. I was in need of a copy of a key that I…read morewas having trouble finding a usable blank to. I walked into the shop and waited my turn. The greeting I received was far from warm and the stare I got made me feel like my business was an inconvenience. The woman behind the counter informed me that they did not have a blank that they could use for me key. I definitely don't hold that against them - no other businesses in the area did either... that's not my issue. I would definitely love to come to a business like this rather than going to a big chain like Ace hardware, but honestly... the customer service was warm and friendly at Ace. Even when I said "thank you for your help" at the end, I was answered with a cold and short "yep." Maybe this was just an off-day, we all have those. But some good old fashioned friendly customer service could go a long way to make any experience here a little better.

Quickly and successfully created a fob copy. Did have to wait a day for the third party fob order…read morewhich was expected. Half the price of the dealership OEM

I was sent away to another locksmith, nice folks but they couldn't help me. They're inventory…read morelooked good.

Great locksmith! They can cut a key and have all the items needed. Very quick and easyread more

The best locksmith on the east side. Family operated since 1978. Help make keys for Thule cargo box…read morewhich I misplaced. Very pleasant service, fair prices.

The people at Klinge Lock & Safe are so helpful! Whenever I need anything(keys made, new…read morelockset,etc.) That's why I refuse to waste my time at a big box store. I know I can count on them! They always call when the specialty part I ordered arrives. They have a parking lot adjacent to their building--a convenience for their customers. My only complaint? They should tow all of the knuckleheads that do not read their signs stating "Parking Klinge Lock & Safe Only"

The staff understood my problem in an instant. Ordered the parts and had it assembled ready to…read moreinstall.. called to let me know it was in. Even gave me instructions. Pity the downtown lock smith could not be more customer orientated. Will be a returning customers