I have been dealing with many other companies to deal with a complicated door situation since July…read more It was very frustrating and no one could really solve the problem. Eagle came out right away found a solution! Very thankful for this company and their help.

They broke my window while popping the lock. They made me $50 after I said I shouldn't have to pay…read moreanything at all. They sent a contractor. I called Eagle. They are dishonest with their comment below. It was an awful experience. They said it'd be 20 minutes it was 40.

I needed four house keys made. I was in and out in no time and the keys worked perfectly. I…read morehighly recommend them.

They were very prompt and professional. They made and programed my car key in about 10 minutes…read more Definitely recommend!

This is the ONLY company I will consider using for any locksmith needs. I've had terrible…read moreexperiences with other locksmith services that claim to be local but are just single agents trying to exploit people in vulnerable situations. Pop-A-Lock is not one of those companies; I am genuinely grateful for their service, great communication, and honest, fair prices. Highly recommended.

Fast, friendly, helpful, and knowledgeable! Thanks guys for coming on such short notice!!…read moreReasonable price too!

We have a 30 year old safe which failed to open finally. The manufacturer was going to charge a…read moreridiculous price so I called Acme. I was given a quote and they said if anything had to be replaced it would be extra. Joshua came and fixed it promptly and the price was totally reasonable. He had good advice and was professional and personable. Thanks Josh!

It's wild to me that I am here writing a review about a bad experience from 10 months ago that I…read morethought was handled, but has actually come back to haunt me. In June of 2023 I called a contacted Acme through Yelp because I had filled out a "project" request. The request was to unlock a residential doorknob of a basement for a property that I managed. I spoke with Acme on the phone to set up a time for them to come out, at which time they gave me a quote for changing the lock. When the person arrived to change it (Mike), he was unable to get the lock opened and said it would have to be completely removed and replaced with a new lock (after, we were able to contact another locksmith who came out and successfully unlocked the doorknob). This was going to take the visit up to over $300 if they provided a lock. I consulted with the person I managed the property for and they wanted me to buy a lock instead of the using one Acme offered due to the price and inability to complete the job. When I informed Mike of this, he became very short and irritated, asking how long it was going to take, and was very inflexible. I once again consulted with the property manager, and due to the unprofessionalism of Mike, and how much the cost had gone up from the initial quote, he decided not to continue the service with Acme. The property owner contacted Acme, who were apologetic, stated we would not have to pay for the service, said they were "grateful" that I did not write a review of my experience. Now here we are, 10 months later and this week I receive a call from Acme. They said they were "clearing some files," found my invoice and were going to send it to me. This invoice was a $175 charge for a visit and labor fee. They also charge an additional 3% processing fee for payments after 10 days of the invoice. I was never informed of a trip fee that would be charged prior to the visit, or that it was expected to be cash on delivery of service. This is something I assumed would have been established when they gave me the quote. I can adamantly say I do not recommend Acme for locksmith services. The inflexibility of the person who came out to complete the work, the lack of transparency with the charges prior to the visit, and the fact that 10 months later they are now trying to charge me $175 speaks to the lack of integrity within the company.

Showed up when he said he would. When I explained the…read moreproblem with the broken deadbolt and repeated the information that had been given to me by a "Lock Service technician" and from the kind but uninformed staff at Menard's, showed him the new deadbolt I had purchased, he explained to me how it would work and then asked me if I wanted to do it myself. At this point, he had gone out of his way to make a house call. I asked that he do the install as he was already at my home and I did not want him to leave without compensation. He made it look easy and in less than 5 minutes, had completed the installation. He then went on to fix the plate for the door handle lock which had not been functional since, forever and charged me a minimal amount. His professionalism and his service were impeccable. Restored some of my faith in the goodness of others. He then went on to assess why the previous lock failed and it was due to the old hinges on a heavy door. He gave me two leads on people who can do that type of work. Thank you Jim Lang!!!

We needed new key fobs cut for our car. Their location in Amelia was super convenient, they were…read morefriendly- highly recommend!

I walked in and asked if she could make the key I needed. She said yes and quickly made me two…read morecopies. I paid and left. Exactly what I expected. Friendly enough, efficient, and affordable. What more could you ask for?

I lost my key fob and really need a new one but I don't want to spend $400 or more. They were very…read morehelpful and helped me understand how this all works. Unfortunately my key fob isn't available to make "after market" so it will cost a lot no matter where I go. However it may come out soon. I appreciate them and will call back if I need something. I called another company and they were pushy with me to try and get my business I didn't appreciate that!

I have bought security devices, locks and keys from Ron for over 25 years. They sell stuff that you…read moreare not going to find in the big box hardware stores, Taping in to all that experience is worth a few extra bucks.

Quickly and successfully created a fob copy. Did have to wait a day for the third party fob order…read morewhich was expected. Half the price of the dealership OEM

Mr. Lock is the best! Fast, friendly, efficient, and always on time. My new locks were installed…read morequickly and with ease. I expressed a concern and it was addressed immediately. My technician even tolerated the chaos of my home filled with loud rescue dogs with a smile. Thank you so much. Shop local!

Great locksmith! They can cut a key and have all the items needed. Very quick and easyread more

The people at Klinge Lock & Safe are so helpful! Whenever I need anything(keys made, new…read morelockset,etc.) That's why I refuse to waste my time at a big box store. I know I can count on them! They always call when the specialty part I ordered arrives. They have a parking lot adjacent to their building--a convenience for their customers. My only complaint? They should tow all of the knuckleheads that do not read their signs stating "Parking Klinge Lock & Safe Only"

The staff understood my problem in an instant. Ordered the parts and had it assembled ready to…read moreinstall.. called to let me know it was in. Even gave me instructions. Pity the downtown lock smith could not be more customer orientated. Will be a returning customers