Fix broken window. I would use them again in the future if I ever have a widow problem.read more

Way over priced. I would not recommend for a sliding glass door roller replacement for$450-$550…read more Take a chance to do it yourself I did .

I can't say enough good things about Lisa Chambers and her team at The Glass Guru of Mason!…read moreAs a local realtor with Coldwell Banker, I called them on short notice after a home inspection today flagged some window glass issues. Lisa personally came out within two hours to measure everything herself. She was professional, friendly, extremely knowledgeable, and genuinely understood how important speed and accuracy are in a real estate transaction. My client felt completely taken care of, and the stress level dropped immediately. That kind of responsive, owner-involved service is rare these days. If you need glass repair or any glass work in the Mason, West Chester, or surrounding areas, call these folks. You won't be disappointed! Highly, highly recommend. Thank you again, Lisa!

Wonderful and fast service after my son smashed his tennis ball into a tiny attic window really…read morehigh up on the peak of my house. Also used them for my shower glass. The first one didn't work so they recut the glass and it was installed perfectly!

If you want good communication and follow-through from a roofer, these are your people. I had a…read morenew roof and gutter install due to wind/tree damage. It looks fantastic. Good work and professional attention to detail. Dario has been the one in charge of the work and also been diligent to communicate with the insurance company --and then to me-- as things have come up throughout the process. Very experienced when it comes to these things.

Quick response, professional and friendly representative and quick turnaround time on a full roof…read morereplacement.

Customer service was terrible! Employee was on the phone when we walked in and said she would be…read morewith us when done, no problem. Another customer walked in. She finished her call and went straight to help them!! We were the ONLY customers there before the other customers came. That's ridiculous. We walked out.

Customer service was very good and they helped me through the whole process. The sales person, Jen…read morewas excellent and very professional. The installer Terry was excellent and he did a great job. He explained how the luminette shear panels work and should be treated. He was very efficient and professional.

Is it unreasonable to expect new windows to be cleaned and fingerprint free?…read more After a couple of other quotes we selected Windows Plus. The windows from Windows Plus gave us more window than the competitors. We did not have to order all new blinds where we would have needed to with the other local options. Unfortunately my husband and I had to leave out of the state for a family emergency. We were available for the first day installation but could not be here for the entire installation. No, my husband nor I could not have waited to leave. My brother in-law was available for the rest of the installation. Personally I prefer to have all work inspected prior to final Payout but could not leave that responsibility to another person. We arrived back home a week after the windows were installed. Once I started inspecting the windows I immediately messaged the company. After several emails and pictures sent showing some of the problems an appointment was made for two representatives to come out and inspect. Let's just say every window had some problem (gaps in the frames, a spot visible to the eye in between the glass panel, missing screen, poor screening, missing screen nut, frames cut too short, damaged decorative wood window trim ....) in addition to each window would need to be cleaned. The window installers were very nice and courteous when we were here the first day. They were very mindful of our cat who often likes to "escape" to be chased around the yard. One of our half moon shaped windows were being changed into a rectangle casing window. It turned out beautiful with the exception of the vinyl framing on the outside where there was a gap. Extremely long strand shortened - most issues primarily the blatant ones have been resolved. We still need to clean all our new windows.

I called and asked for an estimate. Jim came to our home on September 30, took our information for…read morethe quote, and indicated it may take a day to get it via email. Since we didn't hear any more from Jim, on October 2 I sent a follow-up message to him via email - no response. On October 7 I sent another follow-up message to Jim via text message - no response. I suspect that he didn't like the fact that we weren't thrilled with their choice of installers. I would not recommend this company. If Windows Plus decided they didn't want our business, they should have let us know.

Unfortunately almost everyone in the process was terribly poor in customer service - communication…read more- follow up. Phone calls were not returned - I was told lies about who would be involved and following up - I was told "upper management" would follow up - only to be left waiting for days - and still waiting for a call. Installers and measurement staff were the only bright spots in the whole process I would recommend anyone other the Renewal - you'll be much happier in the long run. Once they have your money - their interest in working with you is gone. I'm still waiting - after almost three months to get my windows finished - think about that months. Now it's winter and my "new" windows are leaking cold air and Renewal could care less about that

I stopped by Renewal by Anderson of Cincinnati, booth at the Asian fest 2025 that was held last…read moremonth in Cincinnati, Ohio. I made a appointment for them to come out to measure for two entry doors, (one 36"front door and one 36" entry garage door), but two days after I made the appointment they sent me a text message telling me that they would not be able to help me out, so I called their office to find out why. Apparently, they googled my home and decided that their product was not suitable for my application. I built a pole barn house 10 years and they told me that my home would not support their product, my exterior walls are 8 1/2 inches thick with 2 x 6 studded exterior walls. I asked them if they could at least come out and look at what I have but they refused. The only thing they could offer me was giving me the phone number to Anderson, they told me that they would be more than happy to help me out. The one thing I do not understand why Renewal by Anderson advertises that they are replacement windows and doors company, but yet they were not able to help me out or even look at what I was wanting. The other thing I am not happy about is I keep getting mailers from them wanting to sell me doors and windows. If they do not want to sell me their product, at least they should take me off their mailing list. John E Schmarr

we replaced our builders grade windows hoping to stop all the drafts coming in around the windows…read more Not happening I've had to tape and install insulation at the bottom of each window. had them come out to adjust the windows that he said would fix the problem. No improvement after the adjustment. we really like the patio door and it does not leak, but the windows poor quality. You can feel the cold coming right through the glass and around the bottom of the window.

I have a Gilkey window that the seam has broken and had them come look. They agreed and said they…read morewould replace it. Three times they have scheduled the install and three times they claim they "ordered the wrong glass." The installer who finally called me this afternoon to tell me said they knew this morning they did not have the glass but never bothered to call me. Wasted a whole day waiting for them. Update March 2026. After speaking to installation manager attempted repair again. Today the window was changed and looks great. Honored their warranty. Gave four starts instead of five due to initial issues.

They helped tremendously dealing with the Insurance company which can be very difficult at times…read more Very professional answered all questions and knew exactly what was needed to put on a great looking roof. Workers arrived on time and finished in a timely manner. Cleaned up after work was completely finished. Walked property with my husband for inspection after work was done!

From the owner: Storm Damage Specialist. Replacing/Repairing Roofing, Siding, Gutters, Windows, Doors, and more!…read more We bring Value and Quality to your home

Larry was very helpful in providing me options with my basement window issue. He was very…read moretransparent about my situation and coming up with the best solutions, I could tell he had my best interest in mind -- which would also speak to the quality of work the glass block guys are capable of. Very professional, highly recommend!

From the owner: Windows and More The Glass Block Guy provides glass block windows to Cincinnati and South Dayton,…read moreOH, Northern Kentucky, and surrounding areas.

I used these guys last year based on a referral. I will not use Nate or his company again…read more Experience was not up to par and too many other window companies out there doing a better job for similar cost. I waited 9 months to post this review mostly to make sure I wasn't just writing in anger. good things -Nate is a nice guy and so is his wife -calls and emails returned quickly not so good things -custom $4000 window took more than 12 weeks from ProVia -window was built wrong - ordered incorrectly -needed corrections -installation - they took all of my old rotted brick mould and tried to cut it up and piece it together with caulking - it looked like a three old did it (I made them replace with all new brick mould - I should not have had to ask for this) -J channel moulding not replaced - I was never even asked about this - new $4000 should come with a new J channel (at least ask me) -inside mouldings not painted - if I knew this in advance I would have used someone else -no accountability, Nate talks a big line but end of the day does not hold himself or his company accountable for excellence outcome -after this experience, I ordered a new $14,000 door from ProVia and used someone else, the other company did an amazing job and exceeded all expectations. I suggest you do the same I will be buying $30,000 of brand new windows for my house this week. Writing a check to pay in full. 23 windows. I wont be using Nate or Meyer Windows.

Had a leaking window and called for service. Nate called back to say that he just did…read moreinstallation, and then suggested a Contractor who could provide this service. I appreciate the call back. Most Contractors wouldn't.