Fix broken window. I would use them again in the future if I ever have a widow problem.read more

Way over priced. I would not recommend for a sliding glass door roller replacement for$450-$550…read more Take a chance to do it yourself I did .

They put stickers with their name and number on the garage doors that they install. This is a…read moregenius move, and 100% why I called them initially. You might think that seems like a fishy tactic to lure in customers for shoddy work. Definitely not the case here! Scheduling the appointment was a breeze and the technician let me know when he was on the way. My issue was a dead circuit board in my 20 year old garage door opener. The tech went over the replacement options along with clear and upfront pricing. Once I decided, he was able to do the install right away! While he was there he went ahead and gave my other garage a tune-up as well. Both doors are quieter and smoother than they have ever been. It's actually kind of amazing how much better they are now. I highly recommend them for anything to do with your garage doors. Thanks!

Called Cincinnati Door & Window to inquire about the installation of two garage door openers. I…read morecalled them based on other reviews and ratings similar to this one. Lonnie took my call, answered all my questions, and quoted me a fair price based on what other such installations have cost. A month later I called them and scheduled the installation. (Needed to get some electrical work done first.) When Adam arrived he did some quick measurements based on how the garage doors opened and informed me that the track for the belt drive openers wouldn't fit since I had such a low ceiling. He took photos and discussed it with Nick, the Service Manager. After some serious discussions a solution was found and thanks to the exceptional team of Adam, Nick, and Lonnie I now have excellent garage door openers and an answer why previous owners never installed them. Great problem solvers!

we replaced our builders grade windows hoping to stop all the drafts coming in around the windows…read more Not happening I've had to tape and install insulation at the bottom of each window. had them come out to adjust the windows that he said would fix the problem. No improvement after the adjustment. we really like the patio door and it does not leak, but the windows poor quality. You can feel the cold coming right through the glass and around the bottom of the window.

I have a Gilkey window that the seam has broken and had them come look. They agreed and said they…read morewould replace it. Three times they have scheduled the install and three times they claim they "ordered the wrong glass." The installer who finally called me this afternoon to tell me said they knew this morning they did not have the glass but never bothered to call me. Wasted a whole day waiting for them. Update March 2026. After speaking to installation manager attempted repair again. Today the window was changed and looks great. Honored their warranty. Gave four starts instead of five due to initial issues.

I used these guys last year based on a referral. I will not use Nate or his company again…read more Experience was not up to par and too many other window companies out there doing a better job for similar cost. I waited 9 months to post this review mostly to make sure I wasn't just writing in anger. good things -Nate is a nice guy and so is his wife -calls and emails returned quickly not so good things -custom $4000 window took more than 12 weeks from ProVia -window was built wrong - ordered incorrectly -needed corrections -installation - they took all of my old rotted brick mould and tried to cut it up and piece it together with caulking - it looked like a three old did it (I made them replace with all new brick mould - I should not have had to ask for this) -J channel moulding not replaced - I was never even asked about this - new $4000 should come with a new J channel (at least ask me) -inside mouldings not painted - if I knew this in advance I would have used someone else -no accountability, Nate talks a big line but end of the day does not hold himself or his company accountable for excellence outcome -after this experience, I ordered a new $14,000 door from ProVia and used someone else, the other company did an amazing job and exceeded all expectations. I suggest you do the same I will be buying $30,000 of brand new windows for my house this week. Writing a check to pay in full. 23 windows. I wont be using Nate or Meyer Windows.

Had a leaking window and called for service. Nate called back to say that he just did…read moreinstallation, and then suggested a Contractor who could provide this service. I appreciate the call back. Most Contractors wouldn't.

Is it unreasonable to expect new windows to be cleaned and fingerprint free?…read more After a couple of other quotes we selected Windows Plus. The windows from Windows Plus gave us more window than the competitors. We did not have to order all new blinds where we would have needed to with the other local options. Unfortunately my husband and I had to leave out of the state for a family emergency. We were available for the first day installation but could not be here for the entire installation. No, my husband nor I could not have waited to leave. My brother in-law was available for the rest of the installation. Personally I prefer to have all work inspected prior to final Payout but could not leave that responsibility to another person. We arrived back home a week after the windows were installed. Once I started inspecting the windows I immediately messaged the company. After several emails and pictures sent showing some of the problems an appointment was made for two representatives to come out and inspect. Let's just say every window had some problem (gaps in the frames, a spot visible to the eye in between the glass panel, missing screen, poor screening, missing screen nut, frames cut too short, damaged decorative wood window trim ....) in addition to each window would need to be cleaned. The window installers were very nice and courteous when we were here the first day. They were very mindful of our cat who often likes to "escape" to be chased around the yard. One of our half moon shaped windows were being changed into a rectangle casing window. It turned out beautiful with the exception of the vinyl framing on the outside where there was a gap. Extremely long strand shortened - most issues primarily the blatant ones have been resolved. We still need to clean all our new windows.

I called and asked for an estimate. Jim came to our home on September 30, took our information for…read morethe quote, and indicated it may take a day to get it via email. Since we didn't hear any more from Jim, on October 2 I sent a follow-up message to him via email - no response. On October 7 I sent another follow-up message to Jim via text message - no response. I suspect that he didn't like the fact that we weren't thrilled with their choice of installers. I would not recommend this company. If Windows Plus decided they didn't want our business, they should have let us know.

Very nice people to work with. They did an excellent job and were quick to respond and very…read moreprofessional. I would highly recommend.

Great job of installing all new windows in my house. Ken did a great job quoting and estimating and…read moreMike and Steve installed all 14 of the windows in a day and a half. They were very quiet and clean while working inside. This is the third time I have used Schneider's and they always do excellent work.

Had roof and gutters put on my house had issues at first but Hunter was great to work with resolved…read morethe issues in a timely manner very professional also assured me if I have any other issues he will take take off it! He is great to work with!

Our experience with this company was extremely disappointing and far more stressful than it should…read morehave been. What was supposed to be a 3-4 day project according to the contract ended up taking about a month, mainly due to poor communication, delays, and lack of project management. Our gutters and downspouts were removed and left sitting in our yard for three weeks, and our home went over a month without gutters, which led to water intrusion during storms--something we had never experienced before. The initial soffit and fascia work was also done poorly and required multiple follow-ups before it was finally corrected. Throughout the entire process, communication was extremely poor. We repeatedly had to contact the company ourselves just to get updates or have issues addressed. Promised callbacks from management never happened, and at one point we were even told our bill might be sent to collections while we were still waiting for the company to return our calls regarding unresolved concerns. There were also basic professionalism issues, including trash left in our yard by the crew, including fast-food bags that my dogs got into. The only reason this review is not even worse is because Robert, the replacement project manager, eventually corrected the installation issues, and Phil later took the time to listen to our concerns and offer a partial discount. Unfortunately, that only happened after weeks of frustration and repeated attempts to get someone to respond. Overall, the experience showed serious issues with communication, scheduling, and project oversight. Based on our experience, we would not recommend this company

Robert was very helpful and friendly and had great communication keeping me informed of the whole…read moreprocess. The installers were not friendly at all and left my place a mess. It took me hours to clean the walls, my couch, the floor, etc. Robert came out to clean all of the excess vinyl from my windows and doors that the manufacturer and the installers both left on there. I am very happy though with the quality of the windows, sliding doors, and the screens so far and I've had them about six weeks now. I'd definitely use them again if I could have a different install team and would recommend these windows.

They came in and did a great job putting the windows in. The windows are great. My utility bill is…read morehalf what it was before I had the windows put in. I would recommend them to anyone who is looking for any exterior work. Great quality windows ypu can open either top or bottom. With pets it's great to have the option.

We recently moved back to Ohio and the movers broke our glass table top. Frank's Glass created a…read moreperfect custom replacement piece. All of the staff is friendly too.

We had a rock hit the windshield today and drove to Safelite and couldn't get in until next week…read more Drove up to Franks Glass and they took care of us right away and it was half the price of Safelite!

I cannot speak highly enough of this company. When I requested information for a new Garage Door…read moretheir response was timely, friendly yet professional. Customer service was superb the work was done quickly & professionally. Excellent price as well. Installer went above and beyond. Cleanup was excellent the door works wonderfully and looks great! I would recommend them to anyone considering a new Garage Door.

Great service and went out of his way to help us out. Came out quickly and during the time he…read morementioned to fix a broken spring on my garage door and took care of it quickly.