Fix broken window. I would use them again in the future if I ever have a widow problem.read more

Rick is great. I got quotes from 3 other different businesses and Rick's pricing was way below…read moretheirs for the exact same piece of glass. He is very kind and treated my wife, daughter, 2 whacky dogs and I with great respect every time he came over. He installed a perfect looking large piece of window glass in our house that had cracked. Will for sure use Rick again in the future for any glass repairs. Thank you Rick!

They put stickers with their name and number on the garage doors that they install. This is a…read moregenius move, and 100% why I called them initially. You might think that seems like a fishy tactic to lure in customers for shoddy work. Definitely not the case here! Scheduling the appointment was a breeze and the technician let me know when he was on the way. My issue was a dead circuit board in my 20 year old garage door opener. The tech went over the replacement options along with clear and upfront pricing. Once I decided, he was able to do the install right away! While he was there he went ahead and gave my other garage a tune-up as well. Both doors are quieter and smoother than they have ever been. It's actually kind of amazing how much better they are now. I highly recommend them for anything to do with your garage doors. Thanks!

Called Cincinnati Door & Window to inquire about the installation of two garage door openers. I…read morecalled them based on other reviews and ratings similar to this one. Lonnie took my call, answered all my questions, and quoted me a fair price based on what other such installations have cost. A month later I called them and scheduled the installation. (Needed to get some electrical work done first.) When Adam arrived he did some quick measurements based on how the garage doors opened and informed me that the track for the belt drive openers wouldn't fit since I had such a low ceiling. He took photos and discussed it with Nick, the Service Manager. After some serious discussions a solution was found and thanks to the exceptional team of Adam, Nick, and Lonnie I now have excellent garage door openers and an answer why previous owners never installed them. Great problem solvers!

Robert was very helpful and friendly and had great communication keeping me informed of the whole…read moreprocess. The installers were not friendly at all and left my place a mess. It took me hours to clean the walls, my couch, the floor, etc. Robert came out to clean all of the excess vinyl from my windows and doors that the manufacturer and the installers both left on there. I am very happy though with the quality of the windows, sliding doors, and the screens so far and I've had them about six weeks now. I'd definitely use them again if I could have a different install team and would recommend these windows.

I am very pleased with not only the new windows we purchased but also the companies employees. It…read morestarted with the salesperson that answered every question we had and took all the time we needed. They kept us advised during the whole process from measuring through installation. The entire installation team were very informative of their process and kept masks on the whole time which meant a lot to us. I will highly recommend Ferguson to anyone that needs new windows.

I just had some windows replaced by a great team of guys from Meyer Windows. The windows I ordered,…read morewith a specialty color, arrived right on time. And the guys that installed the windows were incredibly professional, friendly and thorough. I would highly recommend Meyer Windows and Doors for your home improvement projects. And I will definitely be reaching out to them this summer to have my remaining windows replaced. Thanks for making such a big project stress free! And the new windows look incredible!

Do not use this company. Their post-install was extremely poorly done. They had to come back…read moremultiple times to correct the positioning of our storm door which still does not shut properly. Our kitchen door feels like it is locked often, but it's not, it also was poorly installed so you have to turn the knob and feel the grinding and crunching of metal as you open the door. However, the real issue is with the storm door with retractable screens on top and bottom Window pane. We have dogs and do not use the bottom screen in an effort to prevent damage from dog scratching. However, our HVAC stopped working over the weekend therefore I was excited to use the bottom screen feature so I could place a box fan in front of it as soon as I lift it up the bottom of glass, a black device with a metal tracking guide popped out. I have no idea what it is, but it is certainly strong because when I touched it it coiled and almost ripped my finger off. Matty told me over and over again how proud he was of this Door in the quality and my dogs will never be able to scratch the glass but if they ever do, they will replace it because it's a lifetime warranty on their products. Today Matty said oh well that was everything except for storm doors. With the amount of problems we've had with not only damage to our walls which they did not offer to repair, these have never worked to their full potential. I also forgot they didn't put a storm door chain on our door and had to come back like a third or fourth time to do that. This company is incompetent. Their communication sucks and the quality of their products. I'm just not seeing the hype. We've regretted using this company since the day they came to install Which leads me to our tiny bathroom window they smartly add a sticker that says do not press against the screen. It's probably because it's set with a cheap glue. Our screen has never been attached to the windows since the day they installed it we corrected this on our own because we were sick and tired of dealing with this company and their crap. The storm door was not capped off, nor were we given a bag of inserts to cap off our door and outside bugs crawled up in there and could come in my house through the strike plate on the door frame. I could not believe this. ???? The varnish is also coming off....What is happening?? This is not normal and I refuse to believe otherwise. These doors were EXPENSIVE, honey. I am also married to a man who Preaches quality over quantity. He was happy to spend lots of money on these doors to have good ones. These aren't it. There are too many other options out there to be spending this kind of money and be dealing with this many issues. We are now doing a whole home remodel and we are going to be spending some serious money but the best part is it will not be with Meyer windows and doors . I've taken a long time to write this review as I didn't want to make it out of anger. I've had multiple chances but held back. The fact I was verbally told several times about the lifetime warranty, regardless what is on a contract agreement has put me in a way.... The End.

we replaced our builders grade windows hoping to stop all the drafts coming in around the windows…read more Not happening I've had to tape and install insulation at the bottom of each window. had them come out to adjust the windows that he said would fix the problem. No improvement after the adjustment. we really like the patio door and it does not leak, but the windows poor quality. You can feel the cold coming right through the glass and around the bottom of the window.

I have a Gilkey window that the seam has broken and had them come look. They agreed and said they…read morewould replace it. Three times they have scheduled the install and three times they claim they "ordered the wrong glass." The installer who finally called me this afternoon to tell me said they knew this morning they did not have the glass but never bothered to call me. Wasted a whole day waiting for them. Update March 2026. After speaking to installation manager attempted repair again. Today the window was changed and looks great. Honored their warranty. Gave four starts instead of five due to initial issues.

We contacted Holmes to provide a quote for new siding, gutters, and downspouts. Noah came to our…read morehome, asked about any concerns, etc. and took measurements. A week later we met at their office to review their quote and color choices. Ultimately, we did not go with Holmes strictly due to the high cost of the Hardie product. Noah was totally professional and courteous from the beginning to when I called to inform him that we selected another contractor. Their showroom is great - clean, well-lit, and orderly.

I tried to work with Holmes Custom Renovations on a residing project for my home. When the company…read moresubmitted their proposal, I read through their terms and conditions. As normal, the terms and conditions are written to fully protect the company, with little protection for the customer. I requested some changes to make the terms and conditions less onerous and more equitable to the customer. Ian's response was that the terms and conditions were written by a lawyer (yes his) and could not be changed. Just be sure you know what you are giving away before you sign the proposal. I choose not to use Holmes Custom Renovations.

I called them asking if they sold and installed garage door operators/openers, I was told they do…read moreand that they would call me back to schedule. I waited several days and no call back, I call them again and they said they will call me back soon to schedule. One week later after still never calling me back, I call the Garage Door Guys and they installed a new operator for me and were great to deal with. I can't give Scofield a horrible rating because they never accepted my business, but I think this review and a 3/5 are a fair rating. I will also note I live in a house that needs all new windows and 2 new sliding glass doors, if I had had a good experience with this much smaller job I very likely would have given them that business as well. But now I know that, for whatever reason, they don't do what they say and they aren't diligent in communicating with customers. Hopefully they do better for future customers.

We called and got an estimate timely. We wanted a small change. It took the sales guy 3 days to…read morereturn a call. After he did call, we told him the small change (new door handle). He said he would call supplier and would call right back- he never called back. We have called and e-mailed a few times and we have had no response in 11 days. Not happy with the customer service.

Is it unreasonable to expect new windows to be cleaned and fingerprint free?…read more After a couple of other quotes we selected Windows Plus. The windows from Windows Plus gave us more window than the competitors. We did not have to order all new blinds where we would have needed to with the other local options. Unfortunately my husband and I had to leave out of the state for a family emergency. We were available for the first day installation but could not be here for the entire installation. No, my husband nor I could not have waited to leave. My brother in-law was available for the rest of the installation. Personally I prefer to have all work inspected prior to final Payout but could not leave that responsibility to another person. We arrived back home a week after the windows were installed. Once I started inspecting the windows I immediately messaged the company. After several emails and pictures sent showing some of the problems an appointment was made for two representatives to come out and inspect. Let's just say every window had some problem (gaps in the frames, a spot visible to the eye in between the glass panel, missing screen, poor screening, missing screen nut, frames cut too short, damaged decorative wood window trim ....) in addition to each window would need to be cleaned. The window installers were very nice and courteous when we were here the first day. They were very mindful of our cat who often likes to "escape" to be chased around the yard. One of our half moon shaped windows were being changed into a rectangle casing window. It turned out beautiful with the exception of the vinyl framing on the outside where there was a gap. Extremely long strand shortened - most issues primarily the blatant ones have been resolved. We still need to clean all our new windows.

I called and asked for an estimate. Jim came to our home on September 30, took our information for…read morethe quote, and indicated it may take a day to get it via email. Since we didn't hear any more from Jim, on October 2 I sent a follow-up message to him via email - no response. On October 7 I sent another follow-up message to Jim via text message - no response. I suspect that he didn't like the fact that we weren't thrilled with their choice of installers. I would not recommend this company. If Windows Plus decided they didn't want our business, they should have let us know.