I can't say enough good things about Lisa Chambers and her team at The Glass Guru of Mason!…read moreAs a local realtor with Coldwell Banker, I called them on short notice after a home inspection today flagged some window glass issues. Lisa personally came out within two hours to measure everything herself. She was professional, friendly, extremely knowledgeable, and genuinely understood how important speed and accuracy are in a real estate transaction. My client felt completely taken care of, and the stress level dropped immediately. That kind of responsive, owner-involved service is rare these days. If you need glass repair or any glass work in the Mason, West Chester, or surrounding areas, call these folks. You won't be disappointed! Highly, highly recommend. Thank you again, Lisa!

Wonderful and fast service after my son smashed his tennis ball into a tiny attic window really…read morehigh up on the peak of my house. Also used them for my shower glass. The first one didn't work so they recut the glass and it was installed perfectly!

We had replacement windows put in about 10 years ago by City Sash. When we called them back for a…read morequote on siding the sales rep was completely rude and didn't want to give us the time of the day. Obviously the running of the business has changed since they treat repeat customers so terribly.

Very nice people to work with. They did an excellent job and were quick to respond and very…read moreprofessional. I would highly recommend.

Great job of installing all new windows in my house. Ken did a great job quoting and estimating and…read moreMike and Steve installed all 14 of the windows in a day and a half. They were very quiet and clean while working inside. This is the third time I have used Schneider's and they always do excellent work.

Had a door opener installed. Spencee was very professional…read moreand courteous. Very pleased with the product and installation.

Spencer and it's crew did an excellent job on my door. They were very professional and prompt…read more Definitely recommend using them

Do not use this company. Their post-install was extremely poorly done. They had to come back…read moremultiple times to correct the positioning of our storm door which still does not shut properly. Our kitchen door feels like it is locked often, but it's not, it also was poorly installed so you have to turn the knob and feel the grinding and crunching of metal as you open the door. However, the real issue is with the storm door with retractable screens on top and bottom Window pane. We have dogs and do not use the bottom screen in an effort to prevent damage from dog scratching. However, our HVAC stopped working over the weekend therefore I was excited to use the bottom screen feature so I could place a box fan in front of it as soon as I lift it up the bottom of glass, a black device with a metal tracking guide popped out. I have no idea what it is, but it is certainly strong because when I touched it it coiled and almost ripped my finger off. Matty told me over and over again how proud he was of this Door in the quality and my dogs will never be able to scratch the glass but if they ever do, they will replace it because it's a lifetime warranty on their products. Today Matty said oh well that was everything except for storm doors. With the amount of problems we've had with not only damage to our walls which they did not offer to repair, these have never worked to their full potential. I also forgot they didn't put a storm door chain on our door and had to come back like a third or fourth time to do that. This company is incompetent. Their communication sucks and the quality of their products. I'm just not seeing the hype. We've regretted using this company since the day they came to install Which leads me to our tiny bathroom window they smartly add a sticker that says do not press against the screen. It's probably because it's set with a cheap glue. Our screen has never been attached to the windows since the day they installed it we corrected this on our own because we were sick and tired of dealing with this company and their crap. The storm door was not capped off, nor were we given a bag of inserts to cap off our door and outside bugs crawled up in there and could come in my house through the strike plate on the door frame. I could not believe this. ???? The varnish is also coming off....What is happening?? This is not normal and I refuse to believe otherwise. These doors were EXPENSIVE, honey. I am also married to a man who Preaches quality over quantity. He was happy to spend lots of money on these doors to have good ones. These aren't it. There are too many other options out there to be spending this kind of money and be dealing with this many issues. We are now doing a whole home remodel and we are going to be spending some serious money but the best part is it will not be with Meyer windows and doors . I've taken a long time to write this review as I didn't want to make it out of anger. I've had multiple chances but held back. The fact I was verbally told several times about the lifetime warranty, regardless what is on a contract agreement has put me in a way.... The End.

I used these guys last year based on a referral. I will not use Nate or his company again…read more Experience was not up to par and too many other window companies out there doing a better job for similar cost. I waited 9 months to post this review mostly to make sure I wasn't just writing in anger. good things -Nate is a nice guy and so is his wife -calls and emails returned quickly not so good things -custom $4000 window took more than 12 weeks from ProVia -window was built wrong - ordered incorrectly -needed corrections -installation - they took all of my old rotted brick mould and tried to cut it up and piece it together with caulking - it looked like a three old did it (I made them replace with all new brick mould - I should not have had to ask for this) -J channel moulding not replaced - I was never even asked about this - new $4000 should come with a new J channel (at least ask me) -inside mouldings not painted - if I knew this in advance I would have used someone else -no accountability, Nate talks a big line but end of the day does not hold himself or his company accountable for excellence outcome -after this experience, I ordered a new $14,000 door from ProVia and used someone else, the other company did an amazing job and exceeded all expectations. I suggest you do the same I will be buying $30,000 of brand new windows for my house this week. Writing a check to pay in full. 23 windows. I wont be using Nate or Meyer Windows.

They fixed the door the same day as looking at it. I was very pleased with how smoothly things went.read more

Something was seriously wrong with our garage door. Every time we opened or closed it, something…read morewas pulling away from the wall, dropping drywall on the floor. Eventually, a metal structure holding the garage light snapped, too. We gave Cincinnati Door and Opener a call and Adam came by to take a look. He was on time, courteous and very professional. He noted immediately that the two springs that bear the weight of the door had broken (I would never have known), which started the domino effect of having the pulley cable start to pull away from the wall and snap the housing the held it. Adam had everything we needed for a repair on his truck, explained the pricing and set to work. Just over an hour later he was done. He made the pulley housing stronger by using better quality metal than it came with originally, replaced the rubber strip under the door and the springs, secured the pulley to the wall, lifted the safety sensors so they wouldn't get damaged by rain or water and even changed a burned out light for me, since he had his ladder handy. The garage door has never been quieter. Recommended!

First I would like to give a 5 stars reviews to their marketing, sales and installers. Those…read moreindividuals we met and interact with were excellent & professional in every way. They were friendly, courteous, answer every questions we had, clean up after installation, etc. We needed a new door, just happen I work for (note that I am an employee of) Champion; of course they are our first choice, especially with their lifetime guarantee and abilities to custom order it. We selected the door with 2 side panels with half glass, in purple. They delivered everything on March 10th, 2026. As soon as the door came of the truck, I knew it was the wrong one. Not the door I ordered. They had to install it since I got no door at this point, but they reported the issue. Within 48 hrs, we got a call they have re-ordered the correct door for us and it will be done within 6-8 weeks. Totally understand, as there were other orders already went in after us. We were okay with it. 6 weeks would be the week of April 20th, 8 weeks week of May 4th. We got a call the week of May 4th saying our door is done and will be delivered May 12th. The day came around, nothing. My husband called on the 13th, cust service said they do not have our order for the replacement! A sign of what to come. I called on Friday the 15th, thank goodness this time, the person found the replacement order. I asked where is it & what's going on. All she said it should take 7-10 weeks not 6-8. So I should give them until end of May. That would be more than 10 weeks! By now it was 9 weeks already. The following week on Wednesday, I called again. This time, the person actually took the time to find out (maybe, how would I know). He tried to reach 2 scheduling people but none available. He told me, he left a msg for a person named Robin, and she will call me that day or Friday by the latest. That same day, I texted our sales person. He was surprised about what's going on and promise to get to the bottom of it. I got a text later on, saying someone named Angela will call me today. No call from Angela Thursday 5/21, told Drew, Angela never called. At this point I am so done with all of them. I know for a fact they have my door. They have the color cuz they painted the wrong door already. So it wouldn't take 10 weeks to paint one. We havr paid it in full, so to them it isn't urgent since there is not a hole in my house. I told Drew, if they cannot deliver the door by Friday or Tuesday at the latest, then I want a refund. I am tired of waiting. The door they delivered is wrong! So I shouldn't be charged for it. I didn't get a response from him. But the next thing we know, a lead installer called us a couple hours later and said he's going to install my door tomorrow (on Friday!!). What a joke. Only after I threatened them that I want a refund, they move like lightning. If they treated an employee like this, I cannot imagine how would they treat customers. I do not ask to be treated more than any other customers. But you would think, they want to treat their employee a little better just so we can brag about them when I am working promoting it. Beyond disappointing.

04/14/2026 WHAT EVER HAPPENED TO CUSTOMER SERVICE?…read moreChampion has THE worst customer service people that I have ever encountered. I purchased new windows along with extensive siding and gutters years ago and had to have some windows replaced this past February 2026 bc of seal issues. I opened all my windows 2 days ago bc of the weather being nice. One day later, I noticed that one of the new replacements' glass had just cracked. After spending an endless amount of time on a call with these godless people, I still have no resolution. A manager, supposedly named "Jasmine", but her name may just have well been "Beotch" since she brings no value and it was apparent that she doesn't care about Champion customers, came on the call and went through a predetermined list of answers/responses to my questions. Jasmine, who thinks she's high and mighty, stuck to Champion's rule that after 30 days, all bets are off and CHAMPION WILL FORCE YOU TO PAY THEIR CHARGE OF REPLACING THEIR INFERIOR PRODUCT. Even though it was just replaced a couple months prior and that same minimum charge was paid back then (8 weeks). In February it took me almost 3 months for the replacements. This time I have broken glass and Champion could care less. Who knows how long it will take this time? I asked Jasmine: "Why would I ever buy another Champion product bc of this customer service BS?" She stated she could not answer bc it was a hypothetical question.!!! Why do they hire these low life degenerate service mouthpieces who don't care or have any empathy for their company's long loyal customers?