I contacted The Glass Guru because the bay window in our home was seriously fogged. It occurred…read morerandomly. I decided to wash the window and then noticed a small fog and it quickly took over the entire window. They came and gave us an estimate and I was very surprised how affordable the cost was. Within two weeks they had a service technician at the house and the window looks brand new.

I Rate them 1/5. The door is very nice. However, it was a brand new tiled shower, never even used…read moreyet. They busted the tile during install. Not only did they bust the tile, they didn't tell me it happened before they left. My husband found it the next day. I have been reaching out since November 2025. I've called 6 times and each time I'm told the owner will call me. I called today. Mary apologized again and I still didn't get a call back.

Recently had to replace our shower door. Because the door is not a standard size we needed a custom…read moredoor made. We called several places and went with Jack's Glass. Best decision! From the initial phone call to the installation they were a pleasure to work with. Would highly recommend which is why we gave them 5 stars.

They came out today and replaced the windshield in my 2006 Colorado and did a fantastic job. Looks…read morebetter than ever.

Do not do bussiness with htis company. Terry came to my house and replace a windshield on my car,…read morecome to find out that it leaks and the corners are not complete. I have traded text with Terry for over 3mos now with him promising to come and fix. He never showed up and will not answer my calls. I urge you to not do business with this company.

Great experience with absolute glass. We got a quick and detailed quote and they did a great job.read more

I needed a large front window replaced because in between the panes were dirty. I was told by a…read morewindow company that I'd have to get a whole new window. Absolute glass was able to just replace the glass. They saved me well over a thousand dollars. They were really quick and easy to work with.

If less stars existed I would choose that one. Very unprofessional and unethical company that I…read morewould not hire ever again. They keep lying about the window installation postponing it forever. This was just 4 windows. I could imagine how it would look if it was the entire house. I was better off paying twice more for the job done instead of saving money for neverending job or hiring someone else to finish undone work. Save yourself some time and trouble I go through and find an honest professional for the work you need. I will in the future.

In preparing to sell my house, I called economy glass to fix a window. They came out and measured,…read moreand then fell off the face of the earth. TWO MONTHS LATER, I called to follow up, and they did not even have my order. The gentleman apologized, blamed staffing changes and said he'd get back to me the next week. TWO WEEKS LATER, economy glass shows up...to measure again. I cannot comment on the quality of work, because I can't seem to get the work done. I am still waiting on a window. If you need something done within a reasonable time frame, you may want to look elsewhere. UPDATE: Finally, the day arrived to replace and install the new window. And...yes, you've guess it... they cut the glass wrong! They put one pane of the old windows in to tie us over. Let the waiting commence...again. Update 2: they finally installed the window--really only took like 3.5 month, why am I complaining?? Well, let me finish mopping up the puddle in my NEW LEAKING WINDOW, (in fact, worse than before) and I'll let you know. I'm never going to be able to list this house!

I have USAA for my insurance and they have a contract with Safelite, but Safelite won't replace…read moreglass on older vehicles, thanks Safelite... So, I was on my own to find another company that Safelite has in their network for my 1997 BMW. I called Jack's Glass in Covington and Jason answered the phone, super helpful and found the way to yes I can help you. Thankfully, any windshield from 1993-1998 for a BMW 3 Series (E36) will work for my vehicle. Just to be sure, Jason had me come to his shop this past Friday on 27 March 2026 for a dry run to be sure the windshield would work and scheduled me for Monday the 30th at 0800 when we realized it would. The technician was done by 0845 and I was on my way at 0900 after letting the sealer set for 15 minutes, quality, service and value were top notch, thanks again Jason! Jason has been in the biz his whole life, so he knows glass inside and out, highly recommended!!

Too expensive so I decided to paint instead. They responded quickly. Too expensive so I decided to…read morepaint instead. They responded quickly.

They are the only ones in the city who can fix my condo glass door handle. Professional, patient,…read moreinformative and they solved my problem with my door going on to my balcony, which is very important to me, my dog and my cat. They show respect, they work hard and they can figure out what to do if the first attempts aren't doing what they should. It was also extremely to set up an appointment by texting Jason and they were able to come very quickly and exactly on time. They even refused a tip! I felt I was being seen as a real person, totally frustrated by my door handle and they just stayed calm and fixed the problem. They are the best.

A very easy process, friendly and timely service, and competitive rates. Highly recommend!read more

Steve called me with an expected arrival time and then showed up, did the work and was a complete…read moreprofessional. I recommend American Auto Glass without reservation. Excellent work