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    LensCrafters

    3.7 (36 reviews)
    Closed 12:00 pm - 5:00 PM
    Updated 1 month ago

    Services - LensCrafters

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    LensCrafters Photos

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    Recommended Reviews - LensCrafters

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    Reviews With Photos

    These are my new glasses and to me, these are cool.
    Owen K.

    Lescrafters is a very good place and when I got new glasses, they fit great. Kim C. did a great job.

    Men's Eyeglasses
    Laurence R.

    Personal service...( if you like that)... and I didn't know that is exactly what I needed. My last pair was ordered online and I regretted it for a year-ish. Simple because of the fitting.... these guys are pros‼

    DON'T BUY GLASSES HERE!!! I purchased a pair of glasses here and right after the 30 day mark, I noticed several marks on both lenses that I believe to be crazing, likely due to poor quality or craftsmanship. These marks cause significant glare when light hits them, making the glasses uncomfortable and difficult to use. The crazing is continuing to grow across the lenses. I have been wearing glasses for over 15 years and have never encountered anything like this before. When I came into the store, before I even got a chance to explain the problem, I was told that nothing could be done because I was slightly beyond the 30-day window (we're talking 3-4 days max). While I understand the policy, I was only a few days past it, and I would have come in sooner had I noticed the issue. I was hoping for at least some understanding, given that this appears to be a quality problem with the lenses, not something caused by accidental damage. An employee but the name Rachel looked at the lenses but claimed she couldn't see the marks, despite my best efforts to show them. The lighting in the store was poor, which made it more difficult to see them, but I could still clearly spot the marks. I attempted to show her the marks multiple times, even circling them on the lens but she continued to claim she couldn't see them. This situation was incredibly frustrating, to say the least, especially since I paid for the "premium" lenses. After leaving the store, I was able to capture a photo of the damage in better lighting. I was also informed that I needed to have purchased accidental damage coverage for any repairs to be made. However, this isn't a case of accidental damage--it's a quality issue, and I believe LensCrafters should stand behind the products they sell, especially when they show signs of damage so quickly. I paid a significant amount of money for these glasses, expecting them to last for at least a few years. Instead, they started deteriorating within a month and now I will have to guy new lenses somewhere else. This is absolutely unacceptable, do yourself a favor and go buy your glasses somewhere else.

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    1 year ago

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    1 year ago

    Business owner information

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    Matthew W.

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    9 months ago

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    5 years ago

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    4 years ago

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    4 years ago

    MD apt at 1140, simple lens Burberry glasses by 1330 out the door. Easy as that. Everybody was friendly and attentive.

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    4 years ago

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    7 years ago

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    7 years ago

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    10 years ago

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    14 years ago

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    9 years ago

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    11 years ago

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    7 years ago

    Non-English-speaking people answer the phone. They talk over you when you ask a question. Do not shop at this store

    Business owner information

    Photo of Matthew W.

    Matthew W.

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    13 years ago

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    9 years ago

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    12 years ago

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    10 years ago

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    8 years ago

    It's been over 4 weeks since being fitted and paying for new prescription eyeglasses. They're still not here. Never again....

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    10 years ago

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    11 years ago

    Excellent service. The sales associate accompanied me while I tried on frames and gave great advice. Glasses made in an hour.

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    Ask the Community - LensCrafters

    Review Highlights - LensCrafters

    Dr Driscoll is uniquely professional and puts you at ease and certainly allows you to believe she was thorough.

    Mentioned in 5 reviews

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    Lake Howell Eye Associates

    Lake Howell Eye Associates

    4.6(34 reviews)
    5.2 mi
    $$
    Certified professionals
    Offers payment plans

    I was poked in the eye from a cactus and scratched my eye. The doctor did a procedure on me and…read morethe pain was immediately reduced. The staff is polite and efficient. They have my trust and business! Just bought new glasses there too.

    2.5 stars My lastest order did not go as smoothly as the…read moreprevious one. I went in December, had the exam and had a bit of difficulty when making the payment. It was not taking my payment which they said they would call me for to get the payment issue resolved. A good two plus weeks during the holidays go by and no call back so I called to check on the order. That's when they take the missing payment, telling me the order was not fulfilled due to this and me thinking that perhaps the payment had finally gotten processed, was done. Nope. A delay. Another few weeks go and I call... I get told that insurance denied it due to another customer who has the same name and birthday as me, so they are going to contact them and try it again. More weeks go by and I call yet again. Get told the same thing so I ask of the other person has a middle initial, they do not whereas I do. They try again and it seems that the error has been corrected. Again, I am waiting. I called back several days later and get told that the glasses should be here last week. Nope. It isn't until today, 02-17 that they are finally here. Why did I need to be calling so constantly for updates? Why was this issue with the other person not easily resolved since it's obvious we are not the same person? They have a variance which is easy to see with the middle initial which is displayed in my name. The glasses fit well but this last situation has put a dent in my confidence with the service. I was told the issue was now a delay with VSP, which is my vision caretaker so now I don't know where the error truly lay.

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    Lake Howell Eye Associates
    Lake Howell Eye Associates
    Lake Howell Eye Associates

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    Visionworks

    Visionworks

    3.2(30 reviews)
    1.6 mi
    $$

    visited Visionworks for my yearly eye exam, and the process was super easy and efficient. They had…read morea wide variety of frames to choose from, making it fun to find the perfect pair. Everything from the appointment booking to the exam itself was smooth, and the staff was helpful throughout. If you're looking for convenience and great options, I'd definitely recommend Visionworks!

    Such a phenomenal VisionWorks. I got a pair of bifocal glasses here last year (2022) and it was a…read moregreat experience. This year (2023) I went for another pair of glasses. I took in my Chanel glasses from 2010 to have the lenses replaced as I loved those frames. Unfortunately, because of their age, they cracked when the lab was placing the new lenses. I was allowed to choose whatever pair from the store I wanted at no matter the price and at no cost to me. I was shocked I didn't have to buy the frames myself. What a very nice and unexpected surprise! I picked out a lovely pair and picked them up approximately two weeks later. They weren't very comfortable once I got home and kept fogging up in my home with no temp chance to cause this. I took them back thinking I would exchange them for another pair, but I loved them so much and really wanted to keep them that I just had them adjust them and kept my fingers crossed hoping that would do the trick. Unfortunately, it did not. I went back again to exchange them for another pair and they were still just so kind. I felt like such a nuisance, but they never once gave me reason to feel that way. The manager, Sonia, is amazing, as his the sales associate, Wallesca, and one other girl who is a sales associate and I can't remember her for the life of me. Basically, all the employees there go way above and beyond and they do it all while smiling and with kind words! So I picked out another pair of glasses. I decided to upgrade the lenses to progressive and also upgrade them to transition lenses and I just paid the difference for the upgraded lenses out of pocket, but the manager Sonia still went above and beyond to check with my insurance and make sure I got all of my maximum benefits. When all was said and done, she managed to get me the upgraded lenses for $50 less than what she had originally quoted me... again, because she took the time to go back and check everything with the insurance (you don't get better customer service than that!). That was just one week ago, so I still have to go pick the glasses up next week. But I absolutely love this store because the employees truly make it a great and easy experience! They do get busy, so please remember to just have patience because they give all their customers such great service and sometimes great service takes a few minutes longer. :)

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    Visionworks
    Visionworks
    Visionworks

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    LasikPlus - Exam room

    LasikPlus

    4.0(57 reviews)
    1.2 mi

    Why didn't I do this sooner?!? Just had Lasik completed on Thursday at 4pm, the very next morning…read moreI'm seeing 20/15!!! Yup, thats right, better than 20/20! And I had a astigmatism!!! My results are just WOW!!! Lasik Plus in Altamonte Springs made the entire process of getting Lasik super easy. The entire staff is turly knowledgeable about Lasik and PRK. The staff is friendly, welcoming, and genuinely excited for you to experience your results! The office make the entire process easy and streamlined; from consultation to the procedure. In your consultation you learn about Lasik and PRK, meet with your Optometrist to ensure Lasik or PRK is right for you, and answer any questions you may have. If you choose to proceed, map out your payment and schedule your procedure. The procedure, very mild discomfort for less then 5 mins. Whole procedure is done in like 15 mins... 15 mins to clear eyesight! When you leave you are given meds, vitamins, eye drops to aid your healing. After the procedure, go home, take a nap or lay down in a dark room (or wear shades) with music, audio book, or podcast for a few hours. Your eyes will burn and sting but it's tolerable. Just remember you are well on your way to seeing clearly! Thank you Carolina & Jessica (Admin), Stephania Kostakis, O.D (Optometrist), T. Christopher McCurry M.D (Surgeon), and entire staff for making this process so pleasant!!!

    The staff was professional and loving so you felt really comfortable when you walked in! The…read moresurgeon was amazing! He spoke and explained everything the entire time during the quick procedure! It was so fast! I can't believe i didn't get this done years ago!

    Photos
    LasikPlus
    LasikPlus - LasikPlus Orlando front desk

    LasikPlus Orlando front desk

    LasikPlus - Ready to help you see better.

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    Ready to help you see better.

    For Eyes

    For Eyes

    4.4(13 reviews)
    4.3 mi
    $$

    Love this place! Dr. Gibbons and Dr. Roberts have been helpful, kind and GREAT at their work. The…read morestaff here has been consistently awesome. There must not be much turnover because we've been going there for just over 3 years and Jason and Carolyn have been there helping us every year! I feel like this is so rare and this place is such a gem. They're awesome. Just so friendly and helpful. It's nice to have a doctors office where you can trust the doctors AND the staff. My husband and I get eye exams there and contact lens exams as well. They take insurance but they also can see you without insurance. The cost for an eye exam without insurance is $60 and the contact lens exam is $120. We've gotten glasses there in the past and they're always reasonably priced. I also get my colored contacts from them and my insurance covers it just like any other pair of contacts! How fun right?? The office is great because they've always let me try on the various colors (amethyst, blue, gray, green, hazel... the list goes on!...) and then I order with confidence. They're super accommodating and patient. They never get pushy with sales or finances trying to make us spend more money. They're so respectful! I LOVE THIS PLACE!!

    Brought my mom here to get her glasses fixed, good place they guy that was working was very nice…read moreand took care of her and fixed her glasses very quick. They always have good deals and are in a very convenient area right of 17-92 in Casselberry. If I had to pick a place to get my glasses I would pick here, I feel they wont try to rip you off and they also have a doctor that can give you an eye exam so you can get a prescription for your glasses.

    Photos
    For Eyes
    For Eyes
    For Eyes

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    LensCrafters - opticians - Updated May 2026

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