visited LensCrafters to purchase new glasses after my prescription changed. While I usually go to…read moreVisionworks, I was drawn to LensCrafters because they carry Tory Burch frames, which I wanted for the new year. Roland assisted me during my visit, and he was amazing! As an indecisive person, I truly appreciated his patience and the time he took to help me find the perfect pair. His exceptional service made the experience enjoyable. I highly recommend LensCrafters to anyone seeking top-notch service and a great selection of designer frames.

Annual eye checkup can be no fun as time goes on. The Lens Crafters staff is professional and…read morepatient. This appointment hours are so convenient. You really cannot beat Sunday appointments for a quality eye exam. The only potential downside is not always having the same doctor so it is important to know your medical history

Tony at the Altamonte Springs store is amazing!!! Tony is professional, warm and eager to help…read morecustomers. I felt as if I were the only customer in the store. Tony guided me through the process of purchasing the right frame and lenses that aligned with my budget. I was extremely pleased with the customer service I received at Eyeglass World. Not all eyeglass establishments are the same! Choose Eyeglass World in Altamonte Springs. Robin M.

My husband came here to get a new box of contacts, these are the same brand and prescription he's…read morebeen using for years. A box is supposed to last about 6 months. We've had the box for about a month and he was almost running out of contacts because the lenses were drying out every other day when they are supposed to last for about 2 weeks. We called Eyeglass World and explained the situation and they told us to come in. While the contacts were not expired nor did they look out of the ordinary, we felt very confident something was just wrong with that batch. The manager, Tony, agreed with us and he was very kind and accommodating. We paid nearly $100 for that box that should have lasted 6 months and we were barely going to make it 2 months at this rate. He ordered a brand new box that will be delivered in 10 days. He even removed the rest of the stock off their shelves in the case that they were faulty or something. I really appreciated them taking this seriously. I don't personally wear contacts but I believe something that is literally laying on your eye ball all day should be taken seriously and handled with care. I believe we got that from this Eyeglass world location and I really appreciated our experience there.

Wow! Just had the best experience with the most amazing optical rep, Niasha! I ordered from 1-800…read moreContacts 2 weeks ago but did not plan on shipping being delayed because of H Irma. So I went to my normal contact place, America's Best, and they were already evacuated for the storm.. oh well, my fault I will have lots of water but I'll be blind this weekend.. which sucks because I'm working hurricane response in Celebration this weekend for evacuees fleeing south Florida.. On my way home I randomly stopped to grab a few last minute supplies at the Target down from my house and stumbled across Target Optical (who even there was a Target Optical!?). Niasha worked with me to track down my prescription and had me set up in record time and even threw in a few samples of solution! Seriously could cry tears of gratefulness!! She's the best! Moving my eye care needs to Target asap!

My family and I have gone here for years and the staff and service are great! Dr. Vu is amazing,…read moreshe's very kind and knowledgable. Joann is also very sweet and professional. There's also a pretty decent selection of frames in store too which is convenient, and picking up orders is always quick and simple :).

I have purchased several pairs of glasses over the years from here and also referred other people…read more They are EXCELLENT at what they do and everyone is super helpful and friendly. I have been to many other places that ended up being too expensive, or they rush you through the process because they see such high volume of people. America's Best has a great balance between affordable prices AND serving with excellence and taking time with you. In 09/2026, Stephen helped me immensely. I called it a "labor of love," haha, as he spent quite a bit of time with me.... with a great sense of humor, as well! And Jovani has been there for years and I have worked with him many times. He is always super kind and friendly, informative, and goes the extra mile. The entire staff here is AMAZING and I would give you 10 stars if that was an option. Keep up the great work, team!!!!!

We were coming as new customers for an eye exam. Only appointment for my sone was right after…read moreschool so we rushed over there and I called them back on the way to let them know. Lady said "no problem, we'll see you when you get here". I even verified what plaza they are in. As I park the car, they call to say I need to reschedule because I was about to hit a ten minute grace period limit. I said we were outside coming in and they still wanted to reschedule. I didn't reschedule with them because this was a complete waste of my time. There's a lot of eye places out there. Find somewhere less rude. I filled out all of the paperwork ahead of time and everything. I won't patronize doctors or companies who think their time is more valuable than mine.

Great customer service…read more I broke my glasses and needed them repaired I purchased the same frames and they moved the prescription lenses from the broken frame to the new frames for free. Will come back and buy something later

Really loved our time at Optical eyeland. We didn't stay long in the waiting room after checking…read morein, which was amazing. The optometrist explained in detail what was going on with my daughter's eyes and broke it down in layman's terms, which I appreciated. The staff was all very nice and welcoming of my two kids, who I had to bring along to the exam. After the eye exam, we were quickly greeted by someone who helped us pick out glasses for my daughter. I wasn't too happy with the price of the frames -- they were a bit high -- and adding the necessary lens features would make the overall cost even higher. I do wish there were more lower-priced frame options available. Overall, it was a great visit to Optical Island. We'll be back for future exams and hope to see a wider range of pricing for frames.

This was my second time coming and I love Dr. Schott. He is friendly, personable and most…read moreimportantly knowledgeable. He took time with me and even discovered that my glasses were off in regard to my center of vision. It explained why my right eye was blurry and having bouts of dizziness. Their office is beautifully appointed making it a welcoming waiting area. There is plenty of parking too.

Staff all friendly and good at their various jobs. Dr. Schott very thorough, and I feel like my…read moreeyes are in good hands. keeping your eyes healthy SO IMPORTANT.

First time being there and it was very comfortable. There is a sign on the door to wait for someone…read moreto get you due to covid-19. Was greeted and seen right away. I've seen many ophthalmologists since a young age but none like this one. She took the time and taught me about my eye. How it works and what's wrong with it. After the exam was done an employee walked me around and we tried on like 40 pairs to find the "One". She took time to make sure I found everything I wanted. BTW after every pair I tried they were sterilized. Everything was extremely clean, organized, and friendly. I finally found the perfect eye care doctor.

I have no idea how this service provider received 4 stars. I gave it to stars solely on the Doctor…read moreherself. She Did help me with my contact prescription and went through various trials until she found the right script. The glasses side however... I purchased a pair earlier in 2023. When I went to pick up, the glasses didn't feel like they fit. Too big. So I said something. The attendant put them back on my face and pressed them down into my ears telling me they were fine. I would end up going back FIVE TIMES to have the new glasses adjusted because they were too big. Each time being told thinga like "they're fine, they fit fine I don't understand what the problem is, try this adjustment out for a little while", and my favorite, "why are you working outside, of course they'll feel too big in the heat". Meanwhile, I was wearing a broken pair of old glasses because the new ones DIDN'T FIT. I go back and complain, saying I want to exchange. They did do the exchange but did not refund me the difference between the new pair that were too big and newer pair that fit.

Really nice place with great people! Clark and the staff welcome you and spend very valuable time…read morewith you during your decision making process! Nice old fashioned customer service! My wife and I both just received new glasses and both had a wonderful experience. Great job team!

So helpful and friendly staff! I've used their service for…read moreyears and have always had a great experience.

Loved my doctor! She was honest and helpful and they work super fast so no long waits!read more

visited Visionworks for my yearly eye exam, and the process was super easy and efficient. They had…read morea wide variety of frames to choose from, making it fun to find the perfect pair. Everything from the appointment booking to the exam itself was smooth, and the staff was helpful throughout. If you're looking for convenience and great options, I'd definitely recommend Visionworks!