I actually had a quick and pleasant first appointment here. Purchased the 3yr membership online a…read morefew days ago and scheduled my exam for contact lenses. When I came in there was a little patient information sheet to fill out and I as seen my Brenda shortly after. Brenda was nice and quick and efficient, and then I waited a few more minutes before being seen by the doctor. Everything went so effortlessly it always seemed too good to be true. I came in on a Friday morning when they opened so it wasn't packed. All the services were fairly quick anyway. I loved that I was able to get contacts right on site. The doctor had me put the first pair in so that I could get help if need be. It's been over a decade since wearing them so I was excited that I still remembered! Price of contacts were reasonable, about $90 for a 6 month supply. The only thing I didn't like was that there was no contact kit, with solution and a case. I remember when I received contacts before I got those with my first set. So I went to Walmart to pick them up (no biggie). There is plenty of parking available as they are located in a strip mall area.

I feel pampered every time I come in here. The office staff is very efficient, and Patrick, Ethiana…read moreand Bill worked hard to get my complicated prescription ordered just right. If you have been putting off getting new glasses or contacts, come in here and you will feel good and save money.

visited LensCrafters to purchase new glasses after my prescription changed. While I usually go to…read moreVisionworks, I was drawn to LensCrafters because they carry Tory Burch frames, which I wanted for the new year. Roland assisted me during my visit, and he was amazing! As an indecisive person, I truly appreciated his patience and the time he took to help me find the perfect pair. His exceptional service made the experience enjoyable. I highly recommend LensCrafters to anyone seeking top-notch service and a great selection of designer frames.

Annual eye checkup can be no fun as time goes on. The Lens Crafters staff is professional and…read morepatient. This appointment hours are so convenient. You really cannot beat Sunday appointments for a quality eye exam. The only potential downside is not always having the same doctor so it is important to know your medical history

I was poked in the eye from a cactus and scratched my eye. The doctor did a procedure on me and…read morethe pain was immediately reduced. The staff is polite and efficient. They have my trust and business! Just bought new glasses there too.

2.5 stars My lastest order did not go as smoothly as the…read moreprevious one. I went in December, had the exam and had a bit of difficulty when making the payment. It was not taking my payment which they said they would call me for to get the payment issue resolved. A good two plus weeks during the holidays go by and no call back so I called to check on the order. That's when they take the missing payment, telling me the order was not fulfilled due to this and me thinking that perhaps the payment had finally gotten processed, was done. Nope. A delay. Another few weeks go and I call... I get told that insurance denied it due to another customer who has the same name and birthday as me, so they are going to contact them and try it again. More weeks go by and I call yet again. Get told the same thing so I ask of the other person has a middle initial, they do not whereas I do. They try again and it seems that the error has been corrected. Again, I am waiting. I called back several days later and get told that the glasses should be here last week. Nope. It isn't until today, 02-17 that they are finally here. Why did I need to be calling so constantly for updates? Why was this issue with the other person not easily resolved since it's obvious we are not the same person? They have a variance which is easy to see with the middle initial which is displayed in my name. The glasses fit well but this last situation has put a dent in my confidence with the service. I was told the issue was now a delay with VSP, which is my vision caretaker so now I don't know where the error truly lay.

I have been going to Tuskawilla family eyecare (now known as true eye experts) since I was in…read moremiddle school. The entire staff is so friendly and truly listens to your needs. I have really enjoyed getting to know Laura and Millie the past few years. Dr. Hankins retired recently and I have been under great care of both Dr. Do and Dr. Prado. They have a wonderful selection of glasses and even though I don't live locally, they shipped my contacts to me free of charge for shipping. If you're looking for a great family eye doctor, this would be the one!

Had an appointment for Wednesday, They made it for Friday instead. Always messing up. These people…read moreare in LaLa Land.

Shane was a great help!! My husband and I picked our glasses. He did not rush us. Everyone was…read moreextremely friendly and extremely helpful. Their selection for glasses are really great!

I would give a ZERO. Made appt on time early but eye doctor or manager cancelled IT so she could go…read moreto lunch WHILE I WAS There. Wasn't front staff- girl I talked with was nice and didn't realize till she looked it up and other lady was helping another customer. Price for gas is $4.39 gallon, I ate my lunch in my car and was there early but they don't care or respect your time or money. Plus they bombard you with texts and calls after you make appt. Very irritating. I've been going for years but that ends. I WILL GLADLY NOT BE BACK.

First time here was referred by a friend. Loved it! Great customer service from start to finish…read more Easy to get appointment the same day. Friendly, front office/retail and friendly Doctor. The Doctor explained everything very clear. We will be returning here. Also great prices on frames and nice selection.

I've been without my glasses for a month and its been hell!…read moreThanks Jerry for making things so easy for me by taking care of my problem. I wanted to jump behind the counter and give you a bug hug! Again, best customer service ever! (2nd review at this store)

Went here for the first time awhile back to get a new contact lens prescription, and I can say is 5…read morestarts across the board. Everyone was kind and understanding as this was my first time doing this without the help of my parents! Contact lenses were reasonably priced here and I definitely will be coming back!

Stopped in to get my son's glasses repaired. He had a screw loose. Haha!…read moreEric was super quick. Efficient and professional. All around an amazing experience. Thank you!

I haven't shopped at Warby Parker in years and decided to pop in to see their new glasses styles. I…read morereally enjoyed my time choosing a pair of glasses during my visit. The staff was helpful but not overbearing or pushy. The shopping experience was very comfortable and inviting. The checkout process was quick and painless. The icing on the cake is that my glasses arrived sooner than expected and I've gotten so many compliments. 10 out of 10 experience!

Mixed bag review. Marked down because they do not accept EyeMed. I am not an expert, but I think…read morethat is one of the most common vision insurers. Had I rated solely on products and people, it would have been a 5! Great selection of frames as reasonably priced as advertised. Thorough eye exam, also reasonably priced, by Dr. Maria who really took her time with me. And then expert, patient assistance selecting my frames and options by the tech whose name I have forgotten. And she gave me a great lunch recommendation to boot. I feel it is a great value. I purchased 3 pair of glasses (progressives, reading/laptop, and sunglasses) despite the fact that they did not accept my insurance. Store is bright and colorful right on Park Ave downtown Winter Park. And my glasses will be delivered to my home, so no need to go back in unless they require adjustment (although that would have been a nice excuse to have another Winter Park lunch somewhere).

Every thing has changed. But the doctor was good. What makes him beyond GOOD is his "refusal" to…read moresee me. He could have easily taken my money!! As a parent, he took care of my kids like they were royals. He treated the elderly so kind. As a trained Medical Doctor, which he didn't know, I was amazed that he refused me when he could have legitimately taken my money. I am so impressed that he rightly referred me to a NEUROOPTHALMOLOGIST instead.

I found Macdonald Family Eyecare when my previous eye center closed down and it was a seamless…read moretransition to this new office. The staff is friendly and were extremely helpful in helping me pick out my new frames. Dr. Macdonald is nice and takes his time to explain to you what is going on with your eyesight and possible options for you. The frames and contacts are a little pricy but you are at least supporting a local business rather than a big name company if that's something you find important.

Dr. Ball-Thomas is a model for professionalism, knowledge and kindness in her industry! She takes…read moretime to talk, answer questions, and offer solutions, with a smile. Her attitude also reflects in the way her practice functions. They're all pleasant and helpful. Noticeable: phone calls are always answered live! So rare these days. Thank you Dr Ball-Thomas! Always a pleasure visiting your office. Thanks for your guidance!

Don't go!!! The place is not recommended at all. The day I…read morewent, I was kept waiting for a long time to complete the consultation. The doctor seemed "tired" of attending to me. At that moment, I didn't think of leaving a review, but today I received a call, and when I returned the call, the receptionist didn't even know why I had been contacted. When she figured out it was because my glasses were ready, she asked me to make an appointment to pick them up, always in a very rude manner or without any interest. Although I speak Spanish as my native language, I can understand and speak English. Even so, when I asked for another date to schedule, the lady rudely replied: "Spanish speaker? Ok, wait..." and transferred me to someone else. But in a very disrespectful way, because I never told her "Can you repeat that? I don't understand, I can't talk to you..." I just asked for another date. She transferred me to someone who speaks Spanish to complete my appointment. Apparently, Mrs. Christine doesn't want to assist you, or not in a friendly manner. Unfortunately, I have to go back to this place to pick up my glasses, but I would not recommend it at all!!!