Best repair ever instead of paying 600 for a new pair she charged me under 100 and I have a good as…read morenew pair thinking of taking some old broken glades to her and seeing what she can do

Took my glasses here for my right side being stepped on and broken, got them back in the best shape…read moreever like they never got broken, so happy!

visited LensCrafters to purchase new glasses after my prescription changed. While I usually go to…read moreVisionworks, I was drawn to LensCrafters because they carry Tory Burch frames, which I wanted for the new year. Roland assisted me during my visit, and he was amazing! As an indecisive person, I truly appreciated his patience and the time he took to help me find the perfect pair. His exceptional service made the experience enjoyable. I highly recommend LensCrafters to anyone seeking top-notch service and a great selection of designer frames.

Annual eye checkup can be no fun as time goes on. The Lens Crafters staff is professional and…read morepatient. This appointment hours are so convenient. You really cannot beat Sunday appointments for a quality eye exam. The only potential downside is not always having the same doctor so it is important to know your medical history

Dr Richardson saw my wife, my son and I on the same visit and took care of all of us kindly and…read moreprofessionally. Great vibes. Figured out something about my wife's eyesight that no other optometrist was able to provide insight on prior to this visit. Great selection of glassware as well. Erin helped us pick out our new glasses and was straightforward about price, fashion and what would look best on us. Felt like going to Olivander's how she was able to pick out the best glasses for us.

I went back to have a heart to heart with my eye doctor to give us another opportunity to resolve…read moreour issues and move forward. And this doctor did not behave well he again goes off in me in the lobby in from if everyone!! I left feeling better than the first time because I did try to make thing better I also mentioned the nasty emoji someone sent me from his place of business he said he will not discuss it with me and it's just a emjoi!

They only have 2 cashiers ring up! Really ! Shame on you JC Pennys !!!! It's Christmas time, get…read moreit together the malls failing anyway! Up your game!!!

I have been using Dr Michael Kokoska O.D. for 15+ years at JCPenney Westshore (now closed) and…read morecurrently using him at JCP Citrus Park and JCp Brandon. He is super thorough and always able to see me when needed. I often stop in to see Alicia the office manager to see new options in glasses styles and to just clean and verify my glasses are not loose or need to be adjusted. They do adjustments without appts and as super professional. Pricing her with coupons , insurance or heath saving accounts are akways amazing. I highly recommend you stop in and switch over to JCP Optical and Dr. Kokoska soonest. Very Respectfully, Kristy W

My husband came here to get a new box of contacts, these are the same brand and prescription he's…read morebeen using for years. A box is supposed to last about 6 months. We've had the box for about a month and he was almost running out of contacts because the lenses were drying out every other day when they are supposed to last for about 2 weeks. We called Eyeglass World and explained the situation and they told us to come in. While the contacts were not expired nor did they look out of the ordinary, we felt very confident something was just wrong with that batch. The manager, Tony, agreed with us and he was very kind and accommodating. We paid nearly $100 for that box that should have lasted 6 months and we were barely going to make it 2 months at this rate. He ordered a brand new box that will be delivered in 10 days. He even removed the rest of the stock off their shelves in the case that they were faulty or something. I really appreciated them taking this seriously. I don't personally wear contacts but I believe something that is literally laying on your eye ball all day should be taken seriously and handled with care. I believe we got that from this Eyeglass world location and I really appreciated our experience there.

I had an appointment (10/19/24 at 12pm) to discuss issues related to an eye exam I had a few weeks…read moreago, as well as concerns about my contacts and broken glasses. Prior to the appointment, I called and was assured they would check my glasses, even though I didn't purchase them from Eyeglass World. I had an appointment with Dr. House and shared that ever since my eye exam, my eyes have been irritated, especially when wearing my contacts. My eyes would become red, and even after removing the contacts, the burning sensation would persist, making it difficult to sleep. During the exam, Dr. House suggested that the issue might be related to the contact lens solution I was using. Despite mentioning that I had tried different brands, she generalized that many solutions are bad for the eyes without offering specific alternatives. I had to ask for recommendations myself, and the experience felt dismissive and unhelpful. The moment I mentioned getting a second opinion from another doctor, Dr. House's demeanor changed. She became defensive and told me we had nothing else to discuss, and told me to leave dismissing me with an attitude. As I was leaving, I noticed her making a scene with her coworkers, laughing about the situation, which made me feel humiliated. When I went over to the glasses section to have my glasses checked to see if the screw on my frames could be tightened. Sydney was initially helpful, but then Dr. House followed me over, continuing to hover and watch me, with her hands on her hips laughing at me claiming she was making sure I didn't "cause a scene" simply because I had said I would leave a review. This felt unprofessional and unnecessary. Eventually, Sydney also informed me they wouldn't check my glasses because they weren't purchased from Eyeglass World, despite what I had been told over the phone when I scheduled the appointment. I've been a loyal customer of this location for three years, and this experience left me feeling shocked and embarrassed. This review should capture your experience clearly!

Great service, prompt examination and quick check out. Examination was through and staff was very…read moreknowledgeable.

My husband and I both love the care we receive at this office. All of the staff are very friendly…read moreand patient. I am not kept waiting when I have an appointment and my appointments are completed in a timely manner. I always like the glasses I choose and the staff who help me select them are helpful. I definitely recommend Sable Eye Care.

The sales staff was awesome. She was knowledgeable and pleasent to deal with. She asked if I was…read morecurrent military or retired and offered a discount with proof. I went into the store with a specific brand and model that I wanted to replace my lost pair with. They were in stock so I was able to try them on to make sure they fit like my older pair.

Well I moved from Heathrow back out to the beach and there was a problem with my warranty with my…read moreCosta glasses and Alexis told me to come in and even though Costa had to help me warranty she helped me and talk to the rep and put the extra effort in that she didn't have to I said I'm sorry I'll handle it with them and she said that's what I'm here for I want to help and that's a girl that can work for me any day , even though it wasn't profitable for the store her professionalism was A grade , thx Alexis ....... Aka the Bull

I have no idea how this service provider received 4 stars. I gave it to stars solely on the Doctor…read moreherself. She Did help me with my contact prescription and went through various trials until she found the right script. The glasses side however... I purchased a pair earlier in 2023. When I went to pick up, the glasses didn't feel like they fit. Too big. So I said something. The attendant put them back on my face and pressed them down into my ears telling me they were fine. I would end up going back FIVE TIMES to have the new glasses adjusted because they were too big. Each time being told thinga like "they're fine, they fit fine I don't understand what the problem is, try this adjustment out for a little while", and my favorite, "why are you working outside, of course they'll feel too big in the heat". Meanwhile, I was wearing a broken pair of old glasses because the new ones DIDN'T FIT. I go back and complain, saying I want to exchange. They did do the exchange but did not refund me the difference between the new pair that were too big and newer pair that fit.

This was a good experience and I will definitely come back. I was very happy they were taking my…read moreinsurance (I work for OCPS). The staff is knowledgeable and professional. Great location and personable unique guest lounge. I absolutely loved my visit with the doctor. She conducted a thorough eye exam and was kind enough to spend some time to get to know me personally, nice gesture in this day and age, when time is money and the medics seem to care about is keeping patients rolling in and out. The selection of frames had a variety of styles and brands. The assistant was helpful and gave me plenty of time to make a selection. I walked out with 2 new designer frames that meet all of my needs throughout day and night. I recommend this place if you look for a comfortable and caring experience.

My appointment was at 3:20 I was early the receptionist greeted me ask me how may they help, I tole…read moreher I was here for optometrist appointment today. The selection of glasses and shades was limited (in my prince range) however I found a pair or two I decided on. I definitely believe this lens crafters has seen some better days, carpet was visibly dirty and prolly normal wear and tear around the whole Mall . Dr Driscoll was Nice she entered the room introducing herself as well and she said that she was going to perform some tests on my eyes! OBTW I passed lol I also had my eyes dilated! Now it's time to seal the deal with Micheal sales associate with 35+ years of experience with Lens and he was professional, patient, very knowledgeable about all aspects of insurance business to assist with purchase! Annual eye exam every year please use your benefits don't waste them.

KAIZAMAR!!! She was the absolute greatest and so helpful! I…read morecame in to see if I could have my glasses adjusted and she helped me straight away and was super sweet! Usually I get my glasses adjusted at Americas best but it doesn't always go great, I have found my new place for sure!!! Stop in and see this beautiful sweet soul!!!