BEST EXPERIENCE! From the moment I walked in the door I knew I had found my new Optomotrist! The…read morestaff was instantly inviting and very nice. The office was beautiful and clean! Most thorough eye exam I have ever had. Dr. Weppelman is a true professional. Knowledgeable- kind- professional - not pushy, very informative! Will recommend to everyone!

I have been going to Vision Health Institute for my annual eye exam for over five years. It was…read morerecommended by a friend and on my first visit I had the best experience. The office is modern and clean. The equipment is top-technology and it is well maintained. Everyone is so friendly and helpful. From the technician and interns to the doctors, they all take their time to explain and answer any questions. I have never felt rushed during my visits. They have a wide selection of frames but brands tend to be on the high-end side. Ultimately what you pay is based on your insurance.

Overall such a pleasant experience. My eye exam was quick and easy with Keith and Dr. Maggie Toth…read more On the sales side, Nehru was so patient with me and a joy to converse with. He allowed me to explore the entire inventory, showed me all my transition color options, gave me prices with and without features so I could make the best decision that I would leave happy with. Left with a beautiful pair of prescription glasses and 50% off a second pair of prescription sunglasses. I love them and can't wait to get them in! Thank you to the entire team for an efficient and pleasant experience. I recommend this location to everyone I know. I went to a different Lens crafter's location last year and the experience was not the same.

I visited this location on 12/23/2025. The eye exam was flawless , Dr. Toth is great. I was going…read moreto write an Amazing review of the customer service and care until I got to the resale side. I selected my frames, sat. Own with the very young sales lady and when she worked up my out the door price she gave me a price of $900 plus after my insurance.I asked her go show me the breakdown on her tablet and she just would not let me get close enough to see it. She was so rude, disrespectful and I felt that she was calculating for her own sales goals. I left and took my prescription down the street and my cost was $249 for the same exact designer frames,same prescription, lens extras like scratch,glare, etc. This place is a joke! Go to Pearl Vision down the street so you don't get raked over the coals!!!!!!

They were quick, efficient, and the doctor in there, Dr. Griffith was phenomenal…read more Thanks!

WORST EXPERIENCE EVER!!!!! Went to get glasses, paid over $400 for two glasses. I was told my…read moreglasses would come in two weeks it's been over a month and STILL NO GLASSES..... the manager was extremely rude. Don't come here unless you wanna pay a lot and get glasses months later....

Dr.Naazli M. Shaikh was a funny, professional, down to earth physician. She took her time and…read moreexplained the test her staff conducted. She did additional tests and completed a very detailed examination. I highly recommend her and her very pleasant staff. The office was nice and clean. The parking and bathroom that belongs to Advent Health Hospital needs help. At 9 am in the morning the bathroom was already dirty. The parking is horrible, Advent Health needs to build a 6 story parking garage if they are putting all these offices in their buildings. Between staff and customers, there is not enough spaces for all.

I've been to the Clermont clinic several times. I found the doctor who did my first eye exam last…read moreNovember, a bit rough and frustrated with me because I was giving different answers. Then he realized my cataract was dirty. I had another doctor do the cleaning of my lens. I got a call to pick up a prescription for my eyes went to the pharmacy and they did not have a script. I called the office. They said they would let them. Never got a call. Today I went back to get the other eye checked. The female technician played the "I'm so smart you are so stupid" because I didn't sit in the right chair and then rolled her eyes at me because I didn't understand how to hold this contraption. Then I was told the doctor didn't know he had one more patient and he left. There's more.

Visionworks at Deland Florida staff very friendly manager very rude and defensive my measurements…read moreon my lens was done incorrectly went there three separate times the manager finally called me back she wanted me to leave my frames I explained that I could not because I cannot see without my glasses and my old glasses were not going to work my friends are only $99 and she said she didn't want to take the loss on them did I expect her just to throw them out the mistake was on them was not my fault that they did the job incorrectly I told her not to get so offended I know that she did not do the job herself at everybody there was very nice about it but she already called with a bad tone trying to cut me off did not want to give me her store number or her corporate number she said she did not know her corporate number which is ridiculous who does not know their District manager's phone number I just don't understand if you don't like people why work for customer service don't work Management in any kind of retail store as a retail manager for 27 years I understand people try to get over but in my case they did r my lens is wrong

This was the worst eye exam of my 40-plus years wearing glasses. I went here because my longtime…read moreeye doctor retired. The office is literally freezing and boring. When I was in the exam room waiting for the doctor, I could overhear here him berating and yelling at one of his staff. "This is UNBELIEVABLE!" He screamed as he stormed past the room I was in. It was very uncomfortable. When he finally came in to examine me, he didn't want to here me out or listen to any of my concerns, he ran through the motions as fast as he could and was done. I ended up ordering my glasses elsewhere because Visionworks wanted nearly $600 for my prescription glasses. I decided to check prices at Target and Costco. I ended up getting glasses with the same high-index progressive lenses for less than $150. But when my new glasses arrived, my vision was fuzzy. After trying several adjustments, I decided to get a second examine and found out the prescription James Williams gave me was WRONG. Save your money and time, go to an eye doctor who treats his staff with respect and doesn't rush through an examine so you end up with a proper prescription. The only good news is that even after paying for second exam out of pocket, I still saved money versus what Williams and Visionworks quoted me at.

I tend to give businesses I respect pretty high ratings - I just wish I could give is business more…read morethan 5 stars. I have always had issues with my company's issued insurance and have very few opportunities to take advantage of it. David was adamant about saving me money and HE DID!! I have never felt like a business was SO on my side. Dr. Yunus was patient and did not rush me for one moment of the exam. Honestly, I have left some appointments feeling confused and wondering if I really got what was best. She told me to relax and take my time and was SUPER helpful and congenial. She has one of the BEST bedside manners I have ever encountered. What makes this more impressive to me is that the whole team seemed happy to be there. Happy to be working and happy to help me! Oh yes, did I mention that they were swamped?! I can not recommend them enough! If you decide to give them a try, be sure to say hello to the General Manager Maria Ortiz, she is fabulous!

I would give zero stars but it won't let me the location is filled with liars that add on items no…read moreone asks for. Then they tell you they ordered your items charge your insurance and try to charge you additional after. The workers try to "explain" like if you're ignorant and don't understand that they are trying to over charge you and refuse to send you the receipts. I understand perfectly the lies the told me now they want to explain them away that's another story. I wouldn't purchase anything here best they double charge first your insurance then you. Terrible honestly.

I've been going there for years. I've only had one issue so I would definitely recommend them. I go…read moreevery year since 2014.

The optometrist was excellent and professional. When we…read morewere advised that the eyeglasses were ready to be collected, we arrived on Saturday morning, 8/1/26. We approached the young lady sitting by the entrance. After greeting her pleasantly, I proceeded to explain the purpose of our visit and asked her to direct us to the person who was responsible. She explained that she could assist. She asked my mother to sit down and then asked me (instead of my mother) her name and date of birth. After I provided all the information, she turned to the cabinet behind her and did not find the eyeglasses. Proceeded to ask another co-worker, returned, and found the glasses. When my mother put them on, she felt the legs tight around her ears. We requested that she adjust them slightly so that they would not cause her pain. She explained that if she loosened the legs, they would slip off her nose, and (to cover herself professionally) she added that her supervisor would agree. I requested that she proceed to do so, as we were Not leaving until she felt completely comfortable. She loosened the legs and when my mother placed them, they were too loose. I requested that she tighten them a little, and she only provided an excuse to Not do so. I explained how we were quite fed up with medical professionals Not doing their jobs with excellence and blaming patients for their errors. I was Not leaving until my mother (89) felt comfortable. The greatest problem here was the 'attitude'. I was aware that the young lady spoke Spanish but only spoke with me in English, disrespecting and ignoring my mother. When I spoke to my mother in Spanish, she then understood me. If you do NOT like working with people, I respect that and advise that you work behind a computer or elsewhere. Is that a professional lack of training in the workplace, or should we as parents teach that to our children? The issue now is that my mother CANNOT see with the BiFocal lense after charging her insurance $400.

I've been happy with my care here! Scheduling visits are…read moreeasy to do online. Sometimes the visits start 5-10 minutes after the scheduled time, but each visit has been completed on time for me. Dr. Nguyen was great. She is very kind, patient, and encouraging. She takes time to answer your questions in an easy way. During this COVID era, they have taken good measures to keep the areas clean.

I really love Transcending Eye Care. I have never waited longer than 5 minutes for the exam to…read morestart once I sign in, and everyone is kind, courteous and professional.

Quick friendly service with a great selection of frames. Julian was super helpful while also making…read morethe process fun and painless.

The worst, don't even come to this place. My lenses arrived and the rim lens moved and they said it…read morewas for the price, but they sell them themselves. My glasses look like they were made or bought in temu. Bad, bad, bad service apart from the fact that they are always with their angry face to attend I came 3 times and it was the same. I would never come to this place again, nor do I recommend it, always see the comments before coming.

This awesome optometrist was tucked away in the target plaza on East Colonial and to say I was…read moreimpressed was an understatement. I had never had such a thorough eye exam and I was so impressed with the technology. The office staff is very kind and professional and they have later evening hours for those of us who work later in the day. They worked really well with my insurance and had many options for glasses,

The way I "see" it, I wholeheartedly recommend this practice! As my preferred optometrist, I have…read morebeen seeing Dr. Vy for a couple of years now and I am always welcomed and feel right at home every time I go. The exams are thorough and comprehensive and I am always at ease knowing that I have received the best eyecare possible. The super friendly office staff are professional and dedicated. The care and attention the whole team provides to their patients is greatly appreciated.