BEST EXPERIENCE! From the moment I walked in the door I knew I had found my new Optomotrist! The…read morestaff was instantly inviting and very nice. The office was beautiful and clean! Most thorough eye exam I have ever had. Dr. Weppelman is a true professional. Knowledgeable- kind- professional - not pushy, very informative! Will recommend to everyone!

I have been going to Vision Health Institute for my annual eye exam for over five years. It was…read morerecommended by a friend and on my first visit I had the best experience. The office is modern and clean. The equipment is top-technology and it is well maintained. Everyone is so friendly and helpful. From the technician and interns to the doctors, they all take their time to explain and answer any questions. I have never felt rushed during my visits. They have a wide selection of frames but brands tend to be on the high-end side. Ultimately what you pay is based on your insurance.

Overall such a pleasant experience. My eye exam was quick and easy with Keith and Dr. Maggie Toth…read more On the sales side, Nehru was so patient with me and a joy to converse with. He allowed me to explore the entire inventory, showed me all my transition color options, gave me prices with and without features so I could make the best decision that I would leave happy with. Left with a beautiful pair of prescription glasses and 50% off a second pair of prescription sunglasses. I love them and can't wait to get them in! Thank you to the entire team for an efficient and pleasant experience. I recommend this location to everyone I know. I went to a different Lens crafter's location last year and the experience was not the same.

I visited this location on 12/23/2025. The eye exam was flawless , Dr. Toth is great. I was going…read moreto write an Amazing review of the customer service and care until I got to the resale side. I selected my frames, sat. Own with the very young sales lady and when she worked up my out the door price she gave me a price of $900 plus after my insurance.I asked her go show me the breakdown on her tablet and she just would not let me get close enough to see it. She was so rude, disrespectful and I felt that she was calculating for her own sales goals. I left and took my prescription down the street and my cost was $249 for the same exact designer frames,same prescription, lens extras like scratch,glare, etc. This place is a joke! Go to Pearl Vision down the street so you don't get raked over the coals!!!!!!

When I broke my frames and went into the East colonial store, the sales associate told me that my…read morecurrent frame was discontinued. This meant I would have to purchase new frames AND lenses. But when David saw me looking for new frames , he went above and beyond to help me find frames that would fit my existing lenses which saved me hundreds of dollars I am so grateful for his excellent customer service!!

They were quick, efficient, and the doctor in there, Dr. Griffith was phenomenal…read more Thanks!

Dr.Naazli M. Shaikh was a funny, professional, down to earth physician. She took her time and…read moreexplained the test her staff conducted. She did additional tests and completed a very detailed examination. I highly recommend her and her very pleasant staff. The office was nice and clean. The parking and bathroom that belongs to Advent Health Hospital needs help. At 9 am in the morning the bathroom was already dirty. The parking is horrible, Advent Health needs to build a 6 story parking garage if they are putting all these offices in their buildings. Between staff and customers, there is not enough spaces for all.

I've been seeing Dr Grubbs for 5+ years. My yearly appointment was coming up to my appointment…read morewhich I made a year ago....meanwhile back at the ranch there office on Underhill had moved to Curry Ford Rd and Dr Grubb had retired. The staff is inept at best . I showed up to find they weren't there. There was no call no text no email. But they still sent me text messages after I made another appt if I was coming. I pressed 3 which meant to cancel my appointment 3x and they called me the night before reminding me of my appointment. They claimed they never got the text canceling. Like I said the staff isn't very good and even if you get through they are rude ! Last time they blame AT&T for my troubles getting through to them. Doc are great but staff and their overall system has lead me to other practices.

Visionworks at Deland Florida staff very friendly manager very rude and defensive my measurements…read moreon my lens was done incorrectly went there three separate times the manager finally called me back she wanted me to leave my frames I explained that I could not because I cannot see without my glasses and my old glasses were not going to work my friends are only $99 and she said she didn't want to take the loss on them did I expect her just to throw them out the mistake was on them was not my fault that they did the job incorrectly I told her not to get so offended I know that she did not do the job herself at everybody there was very nice about it but she already called with a bad tone trying to cut me off did not want to give me her store number or her corporate number she said she did not know her corporate number which is ridiculous who does not know their District manager's phone number I just don't understand if you don't like people why work for customer service don't work Management in any kind of retail store as a retail manager for 27 years I understand people try to get over but in my case they did r my lens is wrong

This was the worst eye exam of my 40-plus years wearing glasses. I went here because my longtime…read moreeye doctor retired. The office is literally freezing and boring. When I was in the exam room waiting for the doctor, I could overhear here him berating and yelling at one of his staff. "This is UNBELIEVABLE!" He screamed as he stormed past the room I was in. It was very uncomfortable. When he finally came in to examine me, he didn't want to here me out or listen to any of my concerns, he ran through the motions as fast as he could and was done. I ended up ordering my glasses elsewhere because Visionworks wanted nearly $600 for my prescription glasses. I decided to check prices at Target and Costco. I ended up getting glasses with the same high-index progressive lenses for less than $150. But when my new glasses arrived, my vision was fuzzy. After trying several adjustments, I decided to get a second examine and found out the prescription James Williams gave me was WRONG. Save your money and time, go to an eye doctor who treats his staff with respect and doesn't rush through an examine so you end up with a proper prescription. The only good news is that even after paying for second exam out of pocket, I still saved money versus what Williams and Visionworks quoted me at.

Horrible service. No one greeted us. The optometrist came out, said (loudly) that she was sorry…read morethey were understaffed. Then she started helping people who came in after us. After 35 minutes of just standing there, with no one having moved, we just left.

This Eyeglass World location was so accommodating! I brought in my Chrome Hearts designer frames…read moreand they got them done same day in-house. The GM, Robespierre, was so understanding about my concerns with the expensive frames and reassured me way more than LensCrafters. Amazing, caring staff, couldn't have asked for better! Will be back every time.

This has been an extremely disappointing experience. I would not recommend this office to anyone…read moreseeking reliable eye care or eyewear services. The prescriptions provided have been consistently inaccurate, and there appears to be a lack of accountability and follow-through. It has been an entire year and there is still no resolution to correct my prescription properly. I had to undergo two separate eye exams with the same doctor because the first exam was not done correctly. Unfortunately, even after repeating the exam, the second prescription was still incorrect. The ongoing errors, lack of precision, and failure to resolve the issue in a timely and professional manner have been very frustrating. Patients rely on accurate prescriptions for their vision and daily functioning, and this level of inaccuracy and irresponsibility is simply unacceptable. I was even told to "pray" so the can get it right.

Worse place "EVER"!!!! Came with prescription and they read…read moreit wrong!!! Wait 2 weeks before to get my glasses back. Now 4 months later I went to put on my glasses and one of the lenses came out because the frame cracked! I come to the store and because I didn't pay for the insurance/warranty, now they want to charge me $40.21! I rather go to another optical that's offering 2 pairs of glasses for $79.00 NEVER AGAIN WILL I BE IN THIS PLACE AND FOR SURE WILL LET MY FAMILY, FRIENDS AND ANYONE THAT WOULD NEED EYEWEAR TO COME TO AN OPTICAL OUTLET. Not even if they are FREE!!!!

I've been happy with my care here! Scheduling visits are…read moreeasy to do online. Sometimes the visits start 5-10 minutes after the scheduled time, but each visit has been completed on time for me. Dr. Nguyen was great. She is very kind, patient, and encouraging. She takes time to answer your questions in an easy way. During this COVID era, they have taken good measures to keep the areas clean.

I really love Transcending Eye Care. I have never waited longer than 5 minutes for the exam to…read morestart once I sign in, and everyone is kind, courteous and professional.

My nose pad broke and it was Friday, 5:00 pm and raining. My need was great with impaired vision…read moreand limited amount of time. My eye lab was on my way to another company and I decided to give them an opportunity to assist me. I wasn't disappointed. John met me and I showed my glasses to him. He replaced the broken pad with silicone ones at my request and didn't charge for this or a minor adjustment. I recommend My Eyelab for prompt assistance and from what I saw a huge selection of frames.

This is not the actual place. It was the new one by the loop. They told my daughter she could go…read moreblind. The tech told her that her xrays showed displaced retina. We all got so sad and scared. We went to an eye doctor and she was told that it was not true. She had a scar in the eye. Beware.

I've been coming to Lifetime Eyecare for well over five years now and I really don't see me going…read moreanywhere else for my eye examinations. Dr. Vy is amazing and the staff is just as amazing. I get a thorough examination alongside a thorough explanation of the overall health of my eyes. The office is well kept and tidy. They are located in the Colonial Marketplace plaza and there is ample parking available. While the frames offered in store can get pricy - as it does with many other providers - they do offer a great selection of frames covered within your network provider if you are seeking more budget friendly options. They also offer payment plans - giving you the flexibility to pay off your new prescription frames at a rate that suits your budget. So, fret not, you can definitely own the frame of your dreams! Just speak with any of the staff about creating a payment plan and they will work with you. Overall, Lifetime Eyecare is truly great. If you're looking for an eyecare provider, I highly recommend them.

After going to those chain/franchise/mall - places to get my eyes checked for many years.....I feel…read morelike I finally got my vision checked by an actual doctor vs how to empty my wallet for pretty frames. setting the appointment and the first interaction was very accommodating and very pleasant with the administrative stuff. The techs were excellent and listened to my partners anxieties. The techs as well as the doc actually read, asked about and addressed the items we checked on the intake chart. I finally went to a doctors appointment vs a sales pitch!!!!