This is probably one of the worst nail salons in Bolingbrook. My mother and I went in around noon and were greeted by this lady EATING CORN ON THE COB. She spoke to us with food in her mouth and instructed us to have a seat after we pick our colors. We took our time considering the place was practically empty. Again, the lady urged us to pick a color (from their terrible selection) and sit down, so we hurried up and sat down. We sat down and weren't asked which service we wanted, so we told them. The pedicure included a lavender soak and a hot towel wrap. No lavender was added to mine nor my mothers tub.
We sat down as they prepped our feet. The same corn yielding lady sat down in front of me to do my pedicure, swishing kernels through her mouth (I don't even think she washed her hands but she wore gloves, at least). She used the end of a metal nail file to clean my cuticles. I was so stunned but stayed because I really wanted to see how this would go down.
This lady was rough and nasty. She continued and started arguing with me that I needed to choose a darker color because my nails were stained from the gray polish before. I told her I didn't care, please use the pink color. So she continued. She chipped away at my cuticles and I swear almost tore my pinky toe off. She was so aggressive that I had to let her know that this fricken hurts. But we continued. She scrubbed my legs with some orange stuff the gave me a lazy foot rub. I rolled my eyes, I really just wanted the hot towel wrap. She then walks over to the little hot towel oven and grabs two washcloth sized towels and throws them on top of the little oven then brings them over and WIPES MY LEGS WITH THE TOWELS-NO WRAP, NO NOTHING. At this point I am incredibly impressed by how terrible this place is, but it gets worse.
Finally, we finished up. I walk over to the little drying station. She asks me for payment and I hand her my card. Of course, their card machine stopped working. She told me and my mom that we can go to the Jewels to get cash. We said no, we will go the Chase to get cash. She started arguing that one of us needed to stay while the other gets cash, umm no? It isn't our fault that your machine is down. I offered to leave my ID as some form of collateral. But she continued arguing, and I continued drying my toes.
Eventually, the machine starts working. Every guest in the salon seemed to look super annoyed with this lady, but whatever. The man swiped my card like 3 times in the machine, and 3 times my card was charged. He assured me that the payment would be refunded, we'll see about that.
Overall this salon is dirty, the service is terrible, polish selection sucks, and the quality of work was mediocre. I highly do not recommend. read more