I had a very highly positive experience with Leather Menders in Austin. I worked the owner, Paul Gibbs, and he went to great lengths to understand what I wanted and what I actually needed. He worked late on a Friday evening during good weather to make sure that the leather was cleaned, dyed and stained on a schedule that worked for me. He very much took ownership of the job and educated me on what can be done in preservation of existing leather. It would have been too easy to look at the dirt, stains, etc. and conclude that it is time for replacement. To the contrary. In the hands of an experienced leather reconditioner, there is very little that cannot be salvaged. Paul is a real professional his work saved me time and money while also returning my leather seats to great condition. read more

I just read Paul's reply to my awful experience with his shop Leather Menders. There is no policy stated or written concerning subsequent damage that may occur. He broke the convertible top, he stained the new leather he installed, he damaged the rear trim trying to clamp the convertible trim cover down, he tore the carpet in 2 places, he did not put the driver's side front seat back into it's original position and it rocks and he messed up the seat warmers. Everytime I get in the car I find something else he messed up. There is something wrong with this guy. He had the car in his shop from Dec 2019 until March 2020. There is no way I would ever bring this car back to him, for what to do more damage. read more

I found these folks through Yelp. They did a great job on the seat of a Subaru Legacy that got spliced open. I was able to drop my car off in the morning and it was ready by the afternoon. The seat looked exactly like the original - he did a great job matching the color and texture of the leather. You can't even tell it was replaced and worked on. You can also tell by the work that the owner really takes ownership of and pride in his work. I would absolutely go back to this place and recommend it to anyone needing leather upholstery work. read more

Their repair totally exceeded my expectations!! I had an ugly spot on my beige leather car seat from over scrubbing. I was just hoping to lessen the ugly, but my seat looks brand new! They also cleaned both front seats and it looks great! Very friendly and honest people. Glad I met Tammy and Paul. read more

Paul, Tammy and the Leather Menders staff are the best! They've done two jobs for me. The first was a 100-year-old leather scabbard for a Masonic sword that had been passed down through 3 generations of men in my family. I was preparing to give it to the 4th generation Mason but the scabbard was so old and dry, it was nearly turning to dust, and the stitching which held the front and back together had completely disintegrated. Paul made the leather look and feel like moist, supple leather again and the new edge stitching used the original holes! It will never be as strong as new leather but for ceremonies, it's perfect. The sword's new owner was thrilled! The second was an emergency job on the leather back seat of my Subaru Outback. Someone spilled a yard treatment chemical, which soaked through the leather and into the foam padding. Chemical fumes permeated the car and gave me headaches, and two days of my surface cleaning had no effect. Paul took out the back seat, removed the leather cover, washed, neutralized and treated that, then replaced the foam underneath. The leather seat looks like new, and no odor. Just in time, because Paul assured me that leaving the chemical in the leather any longer would have broken down the leather itself. And I was able to have the car in the meantime! Both jobs were very reasonably priced, and they stuck to their estimate. Leather Menders' work was timely and professional, done by very pleasant and helpful folks. I first was referred to Leather Menders by a friend who'd been pleased with their results, and they'll be my first call for any leather job. Don't waste time looking for anyone else. read more

I got my wife's seat repaired in 2018. Leather Menders had a very good price and did a nice job. Now, in Oct 2020, I need the exact same repair on my vehicle (same make car and type of seat) and the quote more than doubled! When I queried them about the massive increase in price...no reply. Not going here again. They obviously have enough business without mine... read more

We have a custom sofa shop but build them in LA... Needed a local leather repair company for a client here in Austin and Leather Menders came highly recommended. Now I know why! Booked and job completed in just a few days and now our client is happy as can be :) Thanks for everything Leather Menders! read more

I used Leather Menders last week to repair split, aging leather seats in our 2004 Suburban. One new seat bottom was required and they had the leather in stock already. The rest of the seats they touched up and they all look as good as new. Overall, pleased with the job and would use them again. read more

I have 2 leather sofas about 10 years old that had wear on several seat cushions as well as cat claw scratches all over them! Expensive sofas that were still in very good shape otherwise! I am beyond ecstatic over the amazing work Paul and his technician (Steven I believe) did on them. Paul explained the process and time frame to finish. They taped off the nail head trim and prepared the sofas for a thorough cleaning of the leather as well as a vacuum between the cushions. The sofas looked better just after the cleaning! Paul blended and layered several colors to match the original color of the sofas. After he was done I just couldn't believe they were the same sofas that were covered in scratches and had visible wear! He truly is an artist. Color matches perfectly and I can't see any scratches or wear. I wish I had done this sooner. Well worth the investment to bring my sofas back to like new condition! Thank you Paul and everyone at Leather Menders! read more

Leather Menders is awesome! Paul is an artist and Tammy is very sweet and helpful as well. I had a damaged driver's seat that had been badly discolored. Tammy assured me that they had the color to match it and guaranteed they would get the seat looking back to normal. It took Paul about 30 minutes to make his color concoction and about 10 minutes to spray it on. I was out of there in exactly an hour and the seat looks brand new. I was shocked at how reasonable the price was as well. Lexus wanted to charge me $600 to fix the seat and other repair shops wanted to charge me a lot more than you guys. Thanks so much. I will recommend you to all of my friends and colleagues. Job well done! read more

NOTHING SHORT OF MIRACLE WORKERS!!! Got yellow highlighter on the light grey leather interior of my car, then tried to DIY stain remove with isopropyl alcohol. Went by Leather Menders to get an estimate and arrange drop-off. Owner said he had some free time and asked if I had a few minutes to wait, which I did. He totally repaired the damage in 20 minutes for $50!!! Just like new! Go here for any of your leather repair needs!! read more

High quality, fast service and fair price! They made a pair of beat up sofa cushions look new. Matched the leather, restored and job well done!!! read more

Paul and Tammy have been working with us for years to keep the salon chairs looking great at the school. With all the wear and tear the chairs get on a daily basis, they still look amazing! Thanks for the expert work and care. Highly recommended and two thumbs up!!! read more

Leather Menders (Paul) installed an after-market Katzkin leather interior kit (seats and door panels) in my Nissan 370Z. Perfect fit and looks and feels fantastic. Excellent workmanship and customer service at a fair, competitive price. And Paul even assisted with transportation logistics (dropping off and picking up the car). It was all good. read more

Paul and staff offer quick and reliable service, at good price. They fixed a vinyl door panel in my Honda Ridgeline very efficiently. Thanks!!! read more

We had Paul worked on several of our vehicles, from completely upholstering a truck to minor repairs on seats and dashboards. The job is always well done, is impossible for anyone to be able to point if or where the repair was made. We will continue to bring our stuff to him. Thanks Paul!! read more

Great service. Paul did a great job . Came to my home in the evening, on time! Did a fabulous job working hard on my car, leather recliner and ottoman. They look fabulous and price was very reasonable. read more

I live quite a distance from this business. I made a specific point of going there to have a few repairs done. I spoke with their assistant as the owners were not there on the day I was. He took pictures of the damaged handbags I was asking to fix and promised they would call me. Three days later I left a message on the owner's voicemail repeating what I wanted done. No reply at all. I think I dodged a bullet here. If their customer service sucks, then the rest of what they do must do too. read more

Don't waste your time. This post is not at all related to quality of work, which could very well be amazing, however the unresponsiveness is what forced me to take my business elsewhere. The woman who answered the phone asked me to send an image of the damage (which I did), then never responded to me until I called back to ask if she even received it. When I replied back to her email with a couple of questions I never got a reply and at that point I was done. The lack of customer service was enough to send me elsewhere. read more

I had the best experience with Leather Menders! Paul was able to salvage a bad dye job done by another company, after other companies refused the job. Tammy worked with my difficult schedule and Paul graciously came out on a Saturday at no extra cost. The work is flawless and his extensive knowledge in the leather business is impressive. I'm so happy he was able to fix the problem- he offered tons of advice on after care and prices were extremely reasonable. What great customer service! I'm so thankful to have come across your company and will go to you first for any future leather needs! read more

I took my seven (7) year old two-seat sports car to Leather Menders on 04/17/14. A couple of days prior, I had been by the shop and received a general bid to re-foam the two seats. Meaning that the seats would be pulled and new foam inserts were to be placed in them using Tempurpedic foam. The bid was $150 per seat. I thought, no problem, sounds like a good deal. Well, there is more to it. When I arrived, the bid only covered the bottom of the seat, not the seat back ... not the whole seat. Hummm, I was told I would have to pay an additional $150 for each seat back, doubling the cost. But .. there's more! They agreed that if I paid $300 for each seat they would restore them to new or like-new condition and clean them up and make them look great. I thought about it for a few minutes. The seats in this car look great to begin with and there were no cuts or tears to them. But I went ahead and authorized the work. This was Thursday at 9:30 a.m. They estimated the vehicle would be ready by 2 pm the next day. I waited...patiently. I didn't call or go by. They called at 2 on Friday and said they were behind but to come at 4. I arrived promptly because it was Friday and beginning Easter weekend. One seat was complete and the other was still being worked on. But oh boy did the first seat looked and felt GREAT! It had been re-foamed and cleaned and it sits so comfortably!! About an hour later, around 5, the second seat was ready and installed. It looks great too! So did I get a good deal? I don't know. Possibly, but possibly not. Make sure you get an all-inclusive bid. It can be somewhat of a shocker when you find out the bid is not inclusive, but the work was first class and I'm pleased. On long trips this new foam insulation should improve my attentiveness and comfort. After all, I had the original seats in the vehicle when it arrived at the shop. Oh, one more thing. I asked them to re-paint and touch up the dash and doors. Wow, what an excellent job; the interior looks brand new. This was probably somewhat time consuming and tedious work. It had to be completed by hand. Charge? Of course, another $235.00. Worth it? Probably not, but I could not have done what they did, so again, I'm pleased that I have a virtually new interior which really shines and the seats will now last me for another 7 to 10 years. I plan on keeping this car for a long time because it's paid off, so I have many years of happy driving ahead. Rafael Trevino was the installer. Ok, Rafael, here is your evaluation as promised. read more

Leather Menders does good work: they put new life into our couch and chair, which would otherwise been sent off to the Salvation Army. The problem came when it was time for them to come back for the second treatment. They kept making and breaking appointments; several times over a period of a couple of weeks. We finally had to go without the second treatment, so we're living with it: much better than it was, but with the feeling that it doesn't look as good as it should. read more

These folks did an awesome job repairing leather damage (hole, stitching fray, panel separation and discoloration) on a '95 SL320 I recently bought. I wish I had "before/after" pictures to share... all I can say is they made the repairs, cleaned both seats and the leather now looks near new. Fantastic job... done on time, on budget. read more

I've used them twice on two different cars and the repairs were fantastic. My only problem the 2nd time was that there was red dye all over my seats from another car they were working on and my car was left outdoors overnight and somehow got wet, leaving water spots all over it - which did not come out by waxing. I was not thrilled as it is a classic car. read more

I took my 10 year old Chevy truck over to get a quote on repairing some rips in the leather and getting the steering wheel in shape. The quote was reasonable...the project was done in 2 days...and the quality of the leather work is impeccable. Took 1 star off because they forgot the steering wheel part of the job, but they did it promptly once I noted it as I ate lunch down the street. There was over-spray on the windshield from the steering wheel last minute fix that I needed to remove with alcohol when I got home. read more

Best leather shop for you Mercedes restoration project. Very happy with them. And affordable!

Based on seeing the work they did on the leather seats of a friends old mercedes, I paid them a visit. Not very chatty on the phone, the owner was very personable at the shop. They looked at my car (an 11 year old Lexus GS400 with tan leather), tested a spot on the seat for cleaning and it looked great. Gave me an estimate, explained what they would do and we set up the appointment for a few days later. Only thing I had to decide was whether to use leather or vinyl to replace the torn, worn cover of the center armrest. Even though leather was 100 bucks more in their pocket, they convinced me to go the cheaper way..vinyl. Turned out to be a perfect match and hard to tell its not the original leather part. At 1/3 the price of the Lexus replacement part it was a real bargain. As far as the rest of the work, the seats look new again. What was beyond cleaning, they dyed to match. Perfect match!! After 100K miles and 11 years of daily use, it was time to treat the car to something special. I was completely satisfied and would recommend them highly. And if you are debating whether its worth fixing up the leather seats in your car, DO IT!! Well worth the money. read more

Leather Menders did a phenomenal job on my 2000 Toyota Land Cruiser! Paul is the go to guy for any leather work! I took it over for a quote and he knew exactly what to do and how much it would cost. I went to pick it up today and he said he found a couple extra areas he wanted to touch up (for no extra charge) before letting me have it back. I took the opportunity to grab a quick drink down the road. He spent a solid 30 extra minutes making sure it was absolutely perfect. By the way I showed up early to pick it up so it's not like he made me wait longer than I should have. He really works hard and loves what he does. I wouldn't trust anyone else with my vehicles. Thanks Leather Meanders! read more

They do great work ..... Either you get Paul or you don't. I happen to like his style of doing business. I've used them on 3 different projects. All of them look great. Things ain't always ready when he say it will be but hey relax.... It will get done and you'll be happy w the put come. His prices are fair and he a great small biz...... read more

I took my 1976 Atlas briefcase in to see if they could repair some stitching. Tammy said that it would not fit under the stitching machine so no luck. Then I told my story of where that briefcase had been around the the world. She took me back to meet Paul and had me tell my story once again. He not only agreed to to the stitching by hand he also said that they would restore the VERY cracked leather. Outcome-reborn briefcase and a meeting with two very fine people. Many thanks Tammy and Paul. Keep on rocking. read more

Couldn't be more pleased! I took my Mercedes S550 for a hole in the back of a seat which I had caused due to carelessness when putting a large device in the car. They fixed it up like new! Super nice people and clearly wizards of repair! read more

Ottomanson has very high quality merchandise and unbeatable customer service. Purchased the Leatherette sofa & loveseat and an area rug. Love it, love it, live it! Can't say enough about the quality and customer care. Highly recommend. read more

They delivered great work on time and remediated a small dimple on my armrest cover when raised without complaint and on the spot. Happy with the end product and the experience. read more

Leather Menders did a great job of repairing the subpar leather repair work that the dealer that I purchased my car from did. They were able to match the color of my red Honda seats perfectly and the repairs have held up beautifully. I definitely recommend them and will return if and when I need leather repair work done in the future. read more

I thought I would have to replace the factory leather in my Camaro, but Leather Menders made it look better than new in less than a day. Paul even cleaned some paint off the side of my car free of charge. I love Leather Menders! read more

Great business. Guys were easy to talk to and my 4Runner's seat looks great. Fixed it in about 48 hours. I signed up for yelp to give Leather Menders 5 stars and a glowing review because they went the extra step and fixed the little lumbar toggle button that had been hanging off the side of the seat by its wires!! read more

This is an awesome company and has wonderful service. Their quality of work is excellent. I would recommend them to anybody. Don't go anywhere else! read more

Fantastic experience!!!! Dropped off my car for door panel leathers and super impressed with quality and the time in which the repair was done!! Highly recommend! read more

I took my Subaru Forester in to Leather Menders recently and was thrilled with the results. I had a pretty big hole in the drivers seat. Paul and his team replaced the entire section of vinyl. My car was ready when promised and looks great. My only regret is that I didn't come to Leather Menders sooner! read more

I had a tear in the leather of the driver's seat and my daughter had basically trashed the right rear area of the car. Anyway, Lexus recommended Leather Menders. That says a lot right there. So, i took my car in, left it over night and went to retrieve it. OMG! I could NOT believe my car. The interior looks new! They did such a fabulous job that i got inspired to fix a tiny dent and some paint scratches that i had had on the exterior for 3-4 years. Now, my vehicle looks fantastic and instead of an aging, gnarly Lexus, i'm sporting a gorgeous new look-a-like. Plus, the boys there are sooo sweet and accommodating. I'd recommend Leather menders to anyone. Thanks again, Leather Menders! Dr. Colette Zygmont read more