It saddens me that I have to write this review because I have received 3 wonderful cakes from…read moreDayanna. Also, she was so accommodating by making this cake on a Thursday when her availability is strictly weekends. However, if I knew that asking for an accommodation would mean my needs wouldn't have been met I would have looked elsewhere. I ordered a 7 inch buttercream cake but instead received fondant which went uneaten. I went back to review the invoice she sent and I realized there was a portion that said fondant but it also said buttercream so I just ignored it because I had no problems with the previous cakes I had received. This cake was for my friends son so I was so sad when they complained about the toughness of the fondant. I should have contacted her prior to make sure it would be buttercream but I believe she also could have let me know she would have been diverging from what I requested. Especially because $220 isnt cheap :(. The inside of the cake was great!

I was really looking forward to the custom cake I ordered, especially since I provided a reference…read morephoto for size comparison. Unfortunately, the cake I received was much smaller than expected. The sizing descriptions on the order form didn't reflect what was delivered, and it didn't match the scale shown in the reference image I shared, nor did she let me know that it wouldn't look the same. The cake itself lacked many details of the reference cake and it was also delivered late, making me believe that she spent extra time on final touches. To my surprise, the cake was very far off from what I had asked for. I tried reaching out to provide feedback but I didn't receive a response.

Let me just say this. As long as the business is running I will forever order cakes here. Thank you…read moreagain Flavor Response time Communication Design

The cake wasn't only beautiful and exactly like the photo I sent. It was also delicious! and the…read moreprice was really fair compared to other places I checked. Highly recommend if you're looking for a custom cake

I met Samantha during a British Show Baking Class in Sur La Table, Los Gatos, CA. I saw her baking…read moreand decorating skills and learned from her a little while she taught us how to make decadent desserts during the class. I asked if Samantha makes desserts to order and she said she does and has a small business! Lucky me and my clients because I am an Event Planner! I added Samantha's contact to the list of our dessert experts. Samantha's desserts taste homemade and decadent, they are lightly sweetened, rich in flavor and beautiful!

Samantha is simply incredible. She is a true artist and wonderful baker. She has made custom…read morecookies for two major events for us. Most recently, she baked cookies that were "rock and music" themed. I gave her minimal direction, and she absolutely nailed it. Not only are the cookie gorgeous, but they taste so good too (which is rare with custom cookies to be honest). Samantha herself is super kind, organized, and responsive. I recommend her to all my friends and family looking for custom baked goods. You won't regret ordering from her!

Update Review: First things first, I'd like to clarify that…read morethe cake and filling was indeed what I ordered. Secondly, I have to give credit where it's due- Sweets By Design totally came through when it came to taste and wow factor (minus the drip design)!! Cake was fantastic [MOIST & DELICIOUS] and I was surprised by my in-laws approval as well. No joke, they are harsh critics when it comes to desserts and to see them enjoy every bite was definitely a SLAM DUNK. I legit couldn't cut the cake fast enough!! On a side note, thank you Nicole for immediately reaching out to me regarding my disappointment. She handled the situation in a prompt and professional manner. I appreciated her genuineness and heartfelt concern about my issues. 3 stars overall but one additional star for Nicole's customer service. She truly cares about her clients. Business is booming for SBD for obvious reasons and my only warning would be the glitch in communication. Be aware that you may need to reach out and send a few reminder pokes. ---------------------------------------------------- I really wanted to like this small business, I really had high hopes. Unfortunately Sweets By Design is an absolute bust!! After a not so good first impression with SBD during my baby shower planning, I still wanted to give Nicole and her business a try. Since we were never really able to celebrate the birth of my daughter the way we wanted, my husband and I wanted to make her 6 month [[half]] bday a little bit sweeter. I decided to reach out and see if Nicole could help me with our cake. To start off, the issues with communication was just as bad as the 1st time around. I reached out to the business via Instagram on 9/26 and got a response back quickly. I informed the cake's pick up date and sent over 3 designs that I was potentially looking at. I ended up settling with the pastel, drip, macaron, & sprinkles design [see attached photo]. A quote was promised the following day [9/27] and NOTHING WAS RECEIVED. Nicole did reach out 2 days later with the pricing and I was ready to place my order and get the ball rolling. NO RESPONSE. I dm again asking for a cake flavor listing so I can finalize the order and process whatever cost that is needed. AGAIN, CRICKETS! I am forced to reach out yet again on 9/30 asking if she was going to be able to make the cake adding that important details and payment had not yet been able to be finalized. At that point I finally get a response. The entire process of working with this baker is just more stressful than it should. An email was sent to confirm cake info and the filling listed was incorrect. Then 2 days prior to pick up, I have to message Nicole again about an address as to where I need to pick up my order. She then sends another revised email. Cake- My husband was left with the job of picking up the cake since I have an infant to attend to. He comes home with a cake that is nice BUT NOT WHAT I ORDERED. The drip design was nowhere to be found. At this point, I question whether or not the cake & the filling is even correct. I am super let down by what was delivered, even after all the detailed discussion with Nicole. I have dm'd her through IG & sent her texts regarding my disappointment so we'll see how that goes. I'll update my review if/when I hear back from someone regarding this matter.

My friend ordered me a cake from here for my virtual baby shower and my husband picked it up as a…read moresurprise so I don't have much information in terms of communication and ordering or the process of picking up the cake but can attest to the design and flavor! My virtual baby shower was boba themed so my friend sent a picture of one of the graphics my sister made for me for the baby shower as inspiration for the boba cake. The cake (picture attached) looked just like the graphic and was perfect! I liked that she used an actual boba straw for the top and that it was very detailed and cute. Everyone who was able to see it online thought it was a perfect boba cake. For flavorings, my friend and husband chose the lemon with raspberry (I think) filling. It was one of the hottest days in the Silicon Valley (over 100 degrees) but the cake kept fine in the car and sitting out. The cake itself was moist, not too sweet and had the right amount of lemon flavoring. The raspberry part was also very good. Overall, no complaints about the texture or flavor of the cake. I'm not the hugest fan of fondant so I'm not the best judge but the overall icing was fine as well. Overall, very impressed with the style, design and execution of the cake. The flavor was also good!

Loved our cakes...so easy to order. The communication was clear and transparent. She incorporated…read moreeverything I wanted from the beauty of the decor to the taste and flavors! Highly recommend!

Prices are good, very nice and communicative! Various of flavor options and the cake came out very…read moregood and is so cute. I sent a reference picture and it was spot on. Definitely recommend if interested in getting a cake for a birthday.

Ordered my daughter's birthday cake. Very easy to work with and provides delivery. Cake itself was…read moreamazing and presentation was exactly what we hoped for. Thanks a lot for an amazing cake.

The Persian pastries for our wedding were absolutely incredible! They looked beautiful displayed on…read moreour Sofreh Aghd and were the perfect traditional touch for our ceremony. Afterward, they were served for our guests to enjoy, and everyone loved them. The pastries were fresh, delicious, and beautifully made, with so many guests complimenting both the presentation and the taste. We are so grateful for the quality and care that went into every detail. We highly recommend them for any special event!

We were planning for a last minute event and frantically started searching Yelp for someone who…read morecould bake us a custom cake with just a few days notice. Reached out to Shruthi, who was very responsive from the get go. She was able to accommodate our design and provide suggestions as well. She helped us with a cake and cake pops and also helped get it delivered. The cake looked beautiful and unlike other custom cakes we had ordered in the past (where the look compromised the taste), this one was equally yummy. The kids at the event also liked the cake pops. Overall we are really happy with the cake and service. Definitely recommend Shruthi :)

Shruthi did a great job with bday cake for our son's 1st year birthday. Since it was his 1st yr…read morebday we wanted everything to be perfect. Shruthi was quick to respond with a sketch that looked really nice. When we picked up the cake it looked just like the original sketch she had sent us. It was packed nicely too to help sign transportation. The cake not only looked amazing but it was absolutely delicious!! Overall we were extremely happy working with Shruthi, starting with original conversation about cake details it was extremely stress free and easy to work with, the aesthetics and cake presentation and the accuracy of what was promised to us and the taste and the timeliness on the delivery of cake!

The cake tasted delicious and the design turned out to be exactly like the picture I sent! Highly…read morerecommend!!! 10/10

We absolutely loved the cake Roxy made for my daughter's birthday party! Not only was it delicious…read morebut it was beautiful and exactly what I asked for. The cake was moist, the filling (mocha truffle) was yummy, and the rosette ombré frosting was on point. Roxy was prompt to reply to my email and accommodating of my requests and able to take the order 1 week before the party. I will definitely be going back to Roxy's Sweet Treats for my future events.