They do not take returns! Perhaps they could consider selling items on 24 hours approval. If not…read morereturned in 24 hours, then the customer would be charged.

This store is beautiful! Really glad the sales person offered her help. Wasn't sure what I wanted,…read morebut she found some beautiful clothes for me to try on and was right there to change sizes if I needed it which was great. I bought a dress and a top which I continually get compliments on! I look forward to going back!

I LOVE the Clothes Horse! I stop by to see gander at their fabulous selection quite often, even if…read moreI don't find anything it's good to see the owner and her lovely pup Clover. Why do I love this place? The quality, the ambiance, and the prices! The prices are very reasonable! I've never been disappointed with a purchase. The owner and her assistant are always helpful and welcoming as well. You can't go wrong here! I also love the little quotes they write on each tag! Lovely personal touch. Thank you for being such an amazing shop!

Finely curated shop that never disappoints. I always find one or two quality items that are on my…read morelist. Since they are discerning, only bring the best of your resale items for their potential purchase

Clearance sale happening. First time visiting. Back to school items are abundant especially bento…read moreboxes, lunch boxes, backpacks. But the shoe selection was outstanding as was the purse selection for unique and reasonably priced. Kierstyn was helpful with item that was missing a tag. Looking forward to returning.

The second stop one hour just graduate from college and you need some new clothes for summer tour…read morecontinues with Nordstrom's rack. Great store with a lot of cool finds. This one is set up a little bit different than the one in Henderson, but still all cool with good stuff to sift through.

The owners are great people! Clothes are authentic and good quality. I got a cotton shirt that will…read moreprobably last me for life. Savona is super sweet and will let you try anything on, she even took a dress off the mannequin for me! Super great prices as well for quality clothing.

Super nice owner and great prices. Definitely worth the visit. Clothes are soft. Got a dress and a…read moreshirt for like 40$

Great store! Always a pleasure doing business here. The ladies who work there are nothing short of…read moreAmazing!! They always greet you with a smile and are super courteou. I really appreciate the hospitality and overall "chill vibe" the place has. Shout out to Jackie, Karla, Bree, and Chantel. You gals are super respectful and very polite. You're all appreciated and special thanks!

I've been going to buy and sell clothing here for awhile and the customer service is always…read morephenomenal They always greet you with a smile and are a pleasure to do business with. I look forward to going there every time and Alison and Alli are super cool, down to earth, and are some of the most respectful ladies I've ever had the pleasure of meeting. They definitely bring a cool vibe to the store always greeting me by name and just make you feel welcome every time! if your in the Eugene area and like fashionable, designer gear for a good price definitely check them out. You won't be disappointed!

Great customer service at this shop that is mainly aimed at young folks! I wandered in here with a…read morefriend looking for some holiday attire. I thought it was a new chain store until she told me it has been around at least since the 80s. I guess there's a reason they've lasted this long! The fast fashion is a bit like that of Forever 21 but the price points are a smidge higher. I had not tried anything on in this store before and so this time brought several items to the fitting room. I decided on a couple of items, one of which I was looking for another color. One of the floor associates asked me if I needed any help and when I showed her what I was looking for, she went and grabbed exactly what I wanted and brought it over to me. I was not expecting such a helpful associate who was well versed in their product! Great work!

I'm very disappointed in the customer service I was given by the manager of Windsor at the Valley…read moreRiver Center. I had just ordered a dress online in my size, it came WAY too small I couldn't even get it over my head - so I took my dress back in store to exchange / return it. I had the packaging, receipt and tags with dress being in perfect condition. The manager refused to accept my dress back because the tag was not attached anymore. I've never been to a store where they don't accept returns when you have receipt and/or (unattached) tags still. Very disappointing!

Recently my daughter and I visited the downtown Eugene "core" and we stumbled upon this cute shop,…read morelocated right next to Heritage Dry Goods. (Both are super boutiques, with similar aesthetics. This G+G shop is perhaps a bit more "bohemian" in its focus and caters more to a young adult female demographic). There were lots of "Free People" clothing items here, and artisan jewelry pieces. They also carried some cosmetic/make-up and skincare lines (I think they were all organic), and lots of women's fashion accessories (bags, scarves, etc.). I had the feeling this was a smaller, more intimate take on an "Anthropologie" shop - and certainly more local!

Although I wish they had a slightly bigger selection, this is the ONLY boutique I've found in the…read morearea worth going to (and I've looked pretty hard). The prices are actually in a reasonable range that don't make me turn around and walk out the door, and the clothes are of course cute and unique. They carry great brands such as Free People, get new items every few days, and the girls who work in the store are always extremely helpful. Just one more reason to visit 5th Street!

Shopped here for years. New return policy states 14 days. Usually it means from when received. Not…read moreso. When ordered, even before charged or shipped. Seven days (half) had elapsed when received so I was one day late and will only get store credit. Maybe! Still haven't received that even though it was delivered last week. Once that's gone, I will never darken their door again. Terrible--or no--customer service!

Dang, thought this was gonna be my new fav place to shop, but after I purchased a sweatshirt for…read more$178, and threads came unraveling after wearing it a few times, I called and left a voice mail hoping to get a replacement. they didn't even bother to respond...so much for building good will and customer loyalty...

Came to Will leather goods when I visited Eugene, OR. I bought two dog collars and had them…read moreengraved with their names. They have so many awesome purses and wallets. The items are premium priced but it's normal for leather goods. The service was also great as they were so quick to answer all our questions and show us the inventory.

Got a wonderful wallet and am now getting a backpack on sale…read more... Well made- good prices lovely products well and quicklydelivered

Beautiful pieces. Some were priced reasonably but even the smallest items were over $60. Even for a…read moresimple brass candle holder with leftover wax still stuck inside. The man working today was practically non-existent. Didn't greet us when we walked in and when we made eye contact and said bye, he just looked away. A snob.

plenty of beautiful items definitely not cheap prices but…read moreitems are not cheaply made either