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Lay Lab

5.0 (5 reviews)
Closed • 8:30 am - 4:00 pm

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6 months ago

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7 months ago

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4 months ago

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7 months ago

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8 months ago

Absolutely painless. Scheduling was streamlined and easy. Bernadeth is skilled, kind and super organized. Highly recommend!!

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Labcorp - Lafayette location closing Monday.

Labcorp

(75 reviews)

Thank you Shanice Brown at Lab Corp. A terribly busy day at the Lab today, but Shanice always had…read morethat smile and patience. She took the h time out to thoroughly explain to me the proper way to collect the specimens for my 4 year old granddaughter. It made the procedure easier and uncomplicated. Kudos to you Shanice Brown.

Unfortunately my experience here was one of the worst bloodwork experiences I've had. The front…read moredesk was unfriendly, understanding that it's during the holidays but you are a service, you should be kind to your patients. As a pregnant patient, I had a fasted draw at 1:45PM because all of their morning appointments were taken for weeks out. They got me in at 2:45pm and it was like being herded like cattle - called up a handful of names and brought us inside to wait in a line for a room My phlebotomist was kind, but felt very inexperienced. When she saw how many vials she needed to fill, she got some one else to double check which did not make me feel comfortable. She missed my vein for at least 2-3 minutes and after expressing it was very painful, I had to have her remove it and ended up leaving because the pain radiates up my entire arm. It was one do the worst bloodwork experiences I've had. I've never had issues with my veins and I've even had an IV put in during transit! Esp being pregnant and having to fast for so long, on top of them not getting me in for another hour after, it was very hard to stomach. I decided to use GetLabs and pay the extra money for a phlebotomist to come to my home, which was a much better experience.

Labcorp - Main entrance with a check encounters.

Labcorp

(46 reviews)

LABCORP * 1 star. PATRICE ***** 5 stars…read more I wish there were a separate page on which to give a review for a staff person. My two stars are just two of the five and more stars deserved by the hard working, patient staff members working this last Saturday, March 14 morning at this way understaffed location. They deserve five stars for their courage and courtesy. The gentleman at the front desk was, you could sense, way overworked, but holding up well despite all that, and maintaining his courteous, patient self. Thank you, sir! I want to ESPECIALLY commend PATRICE, my technician (I so hope I remembered her name correctly), for her professionalism and her caring interest in her patients. While drawing my blood, Patrice inquired about my amount of daily water intake, I think because my veins are small and difficult to see well. And she proceeded to discuss with me ways to get enough water each day. She was kind, cheerful and interested in me as her patient. This kind of caring is rare. Her draw was also painless. Now back to Labcorp issues. My husband and I have been using this lab for a long time, starting with its location within the hospital building. We have watched it fall off a cliff as the corporation has become way understaffed. Last year, with an appointment, I waited forty five minutes on a Saturday morning for my fasting labs. Yesterday I had a 9:30 a.m. appointment. I got there at 9:15, did my sign in from the car by their new texting sign in system, and got texted right away to come up to the desk inside . My heart rose! The lab lobby was just jammed with patients. My heart sank. But I got called for desk sign in immediately! My heart rose! I did about five more minutes of sign in at the desk, and then got called for my draws within only about five minutes (interestingly, along with several other patients.) My heart sang! I was hopeful! BUT THEN, I waited for a full half hour in the blood draw room. My heart and my hopes for a Labcorp revival plummeted! My husband had a 9:35 a.m. appointment, and waited in total, about 40 minutes to get tested. It would appear that Labcorp is trying to streamline patient processing time by putting in new, automated patient sign in methods, and perhaps changing their patient call in process (8 patients called in at once?) But without enough staff it's pretty useless, besides adding to our overly robotic life experience. There have been many signs of employee burnout over the past year or two at the desk, as well. I truly feel for anyone trying to work for Labcorp these days. One would think that somehow Labcorp could lower their profit goals just enough to provide the kind of quality service that people need. John Muir, WHERE ARE YOU in this matter that is affecting so many lives? We at least need other lab company options. Has Labcorp become a monopoly? We are genuinely puzzled. But again, PATRICE, YOU ARE AN ANGEL! YOU ARE THE ORIGINAL REASON FOR MY WANTING TO WRITE A REVIEW! I hope you can see it through to where Labcorp and John Muir get their act together and can once again provide good service and a really good work experience to worthy employees like you! Thank you for being there!

This review is for Erika V. I have been going to Labcorp for many years, and she is truly the…read morereason my visits there have gone so well. Whenever she is the one helping me, the experience is always a positive one. Whether she is drawing my blood or handling my paperwork, she is consistently kind, patient, professional, and excellent at what she does. That means a lot to me, especially because I often have a lot of tests, which can feel overwhelming. She always handles everything with so much care and understanding, and it truly makes a difference. Also, for anyone concerned about wait times, having an appointment usually makes the process much smoother than walking in.

Covid Clinic - Appointment only Covid testing

Covid Clinic

(12 reviews)

This place deserves negative 5 stars. We paid $150 each for the expedited PCR with a 1-2 day…read moreturnaround. We took the test Thursday at 4 pm, guess when it came in? Just now, Tuesday morning, more than 2 days late. Due to this horrible incapable place I was denied boarding to go to my hard-earned vacation to celebrate my 40th birthday in Barbados. The day of my flight was spent with my boyfriend repeatedly calling customer service to see where our results were, only to be told that their systems were down. That's definitely what you want to hear from a place whose results your entire vacation depends on. *sarcasm* Fast forward to 9pm: we are sitting at the gate, praying results would come in, but they never did. During this time I chatted with COVID Clinic's customer service on FB messenger and had the pleasure of dealing with the world's most incapable social media manager, Holly. Holly failed to tell me 3 times how their refund policy worked. Later another agent responded and apologized and explained it to me. Holly should be fired or at the very least retrained. Of course results never came in, and we left the airport absolutely devastated. The next morning we got retested at a place called Worksite Labs and they got us the results in time to leave for our vacation 24 hours later than planned. I spent hundreds of dollars rebooking flights, non-refundable hotel reservations and car rentals, which required 4 hours of phone calls to Chase Ultimate Rewards Travel whom I had booked the vacation through. I will never get back that time nor money. I should sue COVID Clinic for damages, quite frankly. Another thing, we told them we needed a nasopharyngeal swap, not a mid-turbinate due to Barbados's entry restrictions and their website advertised they do nasopharyngeal. When we got there they insisted on mid-turbinate and told us it wouldn't say on the test result. Guess what, it does. That alone would have rendered the results useless already! Stay away from this horrible place and safe yourself the headache, heartache and money. They now have radio commercials and I am afraid more people will fall into this trap. I'll make sure to tell everyone I know to stay away from this scam of a place!!!

Update: It's now been over a week and I still have no results from my "one hour rapid" test…read moreI also have no refund despite them having made a promise to refund me immediately. I can't believe this business is allowed to operate. They should be shut down immediately. What they are doing is fraudulently stealing money from people who are worried about Covid. It's a scam and they're taking advantage of people!!! Shame!!

Lay Lab - laboratorytesting - Updated May 2026

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