he was very friendly- he was able to get me on his schedule quickly!…read moreHis price was very reasonable.

Mike did an excellent job. Very nice and professional. Was able to fix the problem quickly.read more

I am so disappointed in Micheal and his work. I would not recommend Andy single females using this…read morecompany for any work. I have been using my plumbing services for several jobs from backflow to plumbing issues. He is normally on time and comes when he says that he will show. I have been using this plumbing services for a few years and never put it together that he was sabbotaging my backflow system for several years. I have had to pay him several times to fix a busted backflow after the winter ends. Last year he pretty much guaranted me that my backflow would not burst because he shut it down properly. Before summer got to hot I contacted Micheal Young "My plumbing company" to complete the yearly inspection. He told me that I would be the first on his list to get my backflow inspected. He never showed up after several text in asking him to complete that inspection. He finally answered a phone call and stated that he had a big job that he was trying to complete and he would get to me before he went out to do the big job or after hours once he finished work for that day. I told him I would prefer to get it completed before he went to his big job. He never showed up. I texted, I called and never received a response. This was in April. This is now August and my system was still down and I was having to use water hoses to try and keep my yard from dying. I finally called City of Killeen and received a list of backflow companies and had one company to come out to only show me that my whole backflow PVC system was busted along with the bell. After having to pay $303.46 to have my system repaired I contacted Micheal to let him know that I had to have my system repaired due to the PVC and the Bell needing replacement. I felt he should share in that cost since he lied about coming to fix the system and not properly securing the system. Through his text he asked me if I was sure that I used his company and not Micheal Dial from A&D? I would think I would know who I used if I have your services locked in my phone. After sending him pictures of my backflow system he finally sent a text stating that he was the one who fixed my system and completed my test inspection last year. He asked for an invoice receipt from the company that repaired the system. I sent it. He then says they did not stated what they repaired when in fact they stated exactly what they repaired on their invoice. I sent him pictures of the broken PVC in my trash can along with the repaired backflow system. Micheal wanted to continue text conversation after stating that he was headed to another job yesterday morning. Being a plumber this dude stated " I'm just trying to understand how it busted like die to freezing do the was pressure or an impact Etc?" these are his words exactly. I finally was feed up with his skating around through text instead of being a professional and taking time to call to resolve the issue and told him through text that I want my reimbursement since he guaranteed by mouth that I would not have to fix my back flow again. His question 'so now you're going to claim I did an incomplete job". I told him no to keep texting me these bs conversations. Just send me my money. He then tries to use this as an insult and states "I hope you don't think your going to get anything out of me talking to me that way". This man has stood in my acctic and literally cursed his son out so loud that I could hear it in my home. This company is unprofessional and unaccountable for his mistakes. Be mindful, if you do use this company because he will try to use his home issues for sympathy.

On Aug 4 I contacted Mike @ his cell number that was given to me by my daughter who had him do some…read morework at her place of employment. Her and I have had several jobs done by Michael @ Patriot Plumbing in the past. I asked her for the number to Michael, thinking it was Michael @ Patriot Plumbing. In her phone directory she had Mike and Michael. The first one that came up was Mike. I needed cast iron drain replaced that had been previously replaced by the homes previous owner and bypassed with PVC outside of the wall. One of Mike's professed plumbers showed up with a rookie helper that knew virtually nothing about plumbing to do the job. The plumbing to be replaced was in the crawl space under the house. Neither plumber or helper ever wore shoe covers to walk in and out carrying tools and equipment to the crawl space to do the job. One of the things needed to do the job was PVC for the drain. Rather than measure and cut the PVC on the back patio where they had all of their equipment, the helper was told to take the 8/10 foot piece of drain PVC through the house to a hallway leading to the entrance to the crawl space, there to be cut as need with a saw, leaving the PVC dust on the floor. When the new PVC drain was finally re-routed inside the inside wall it was protruding 3/4 inch outside the wall studs, which he estimated to be only 1/4 inch at the time that would not interfere with the sheetrock. The reason it stuck out was that the angled fittings were not aligned before they were glued. I told him that was OK at the time so I could get him and his helper out of the house and I could fix that mess. He said he leak-checked it but he never turned the water back on until he was headed to the unmarked truck when he said he would turn the water back on. I replaced the sheetrock by placing 3/4 inch furring strips on all the studs on that wall. After the wall was finished we moved the washer and dryer back into the utility room to hook them up only then did we discover that the washer access panel for the water and drain hose were not installed properly in that they did not cut out the plug for the drain hose to fit into the drain. We managed to cut out the hole that was supposed to be done before installation according to installation instructions for that cheap access panel. When the cost of $1970.00 was above my daily limit for my debit card I called Mike and told him I could not pay with my debit card, I would have to wright a check. He said he was on the road and would meet me at the DQ and asked me what vehicle I would be driving. I wrote the check for $2000.00 even cause I am 83 years old and don't want to figure out how to get that many words on the amount line. I made the check to the plumbing company that I thought I was dealing with because of the wrong phone number I was given up front and both were run by Mike and Michael. When I arrived at the DQ a man walked up to the truck and said hi. I said who are you, I don't know you. He said he was Mike from the plumbing company. I had made out the check to the plumber I thought I was dealing with and he said that was not his company. I told him I would make out another check and he said to leave the pay to part of the check blank. I am still waiting for my bank statement to see who it was payed to. After that day my e-mail started receiving requests for payment from My Plumbing Company a project of All My Services a Private Membership/Ministry Association for Invoice#001135 for $1970.00 that was considered a donation. It is now 17 days after that check was written and I called Mike back and asked about the e-mails and he said something to the effect of he forgot to mark that paid. Dealing with this outfit has been a nightmare that I am just glad to put behind me. Do not recommend ever using this plumbing company or what ever it is to do anything.

Needed a backflow test done so I texted Lauren and she replied promptly with the price. After…read morechecking with a few other businesses, this was the best price so I texted back to move forward with the test. They emailed me an invoice, did the test the same day. They emailed once it was completed, I paid online and received a receipt and copy of the report. The entire process was excellent and convenient!

Very impressed at the knowledge and corrections made to my irrigation system. Thank you so muchread more

Incredibly smooth and honest service. George came out, diagnosed the irrigation problem, and…read morerepaired it within a couple of hours. I was shocked at how affordable my invoice was while the level of professionalism and courtesy was admirable and I look forward to a long relationship with Diamond! Highly recommended!! Thanks George!!

Like everyone else, I give George 5 stars! What a great guy and so knowledgeable! George went above…read moreand beyond to help me with my RPZ valve assembly and responded so quickly relative to the issue. I could tell by talking to him on the phone that he was the person I wanted to help me. I was not disappointed but discovered him to be a truly honest man with high integrity and passion for his work. And so wonderfully friendly. His pricing was very reasonable too. I recommend him to anyone needing backflow system help. Thanks to George Jackson!

Communication was fast and professional. Service was complete and pricing was reasonable. Also…read moreeverything was handled without the technician having to come into the home.

Unfortunately, I wasn't able to meet the young man who did my services but when I called him he was…read moreoff and willing to come out on his day off and I told him no, but he came the next day early in the morning. Got the job done and sent all the information off to the city for a great price. Yes, I do recommend him.

Great customer service. From scheduling an appointment to actually servicing the backflow. Highly…read morerecommend The Backflow Guy!

From the owner: We take pride in our work and take care of all of our customers!read more

I'm a first-time homeowner, and I had NO IDEA backflow testing was a thing. I only found out when…read morethe city sent me a letter that my report was overdue. Thank goodness for J.R. at AAA! He even helped me to communicate with the city for an extension. The whole process was so quick and easy with AAA's help, and my report was in the system before I even had time to panic about it being late. I highly recommend this company for your yearly backflow reporting.

Randy with AAA Backflow Testing did a great job, was on time, and got everything done in a timely…read moremanner. He was also considerate of getting everything done before we opened (which if you're in the business you know most construction/repair guys don't usually appreciate). Thanks Randy and we will definitely use you again!!

This place gives the best service. Rick was able to find the issue that I was having. The quality…read moreis outstanding. Highly recommended. You will not get a hit or miss with this place.

We had them come out and replace a gas line. The team was friendly, professional, and very…read moreefficient. Really knew what they were doing and didn't try to overcharge like a larger company did for this job. I'm glad I got a second opinion. Highly recommended!

Always enjoy doing business with Bud. Super easy to work with, reliable, on time, and always gets…read morethe job done. He's been helping me with backflow testing for three years in a row now. No complaints! I plan on continuing his service for future needs. Thanks Bud!

Very nice guy! Tested the backflow and answered all my questions. Will definitely use him again if…read moreneeded.

Did a great job on an irrigation repair…read more Made it better then it was before so that's a plus The price wasn't too bad if I think of how quick they showed up with the whole lawn flooded pretty much

I highly recommend Bearded Brothers Irrigation & Backflow for at least 4 reasons: 1) Combined…read morelevel of knowledge in the irrigation industry 2) Quality of workmanship/ job thoroughness 3) Their dependability 4) Very reasonable pricing The co-owners, Ryan & Brandon, have done an outstanding job of taking care of the irrigation services on my acre for almost 10 years now. First in their previous roles with another company, and now with their new company Bearded Brothers Irrigation & Backflow. I have peace of mind knowing that this type of talent continues to service my irrigation system.