I awoke one morning to the sound of a sprinkler zone that should have been off for hours.  All…read moreattempts to shut the entire system down failed and I was left literally digging and clearing debris to find my Backflow Prevention Assembly.  Only one of its two valves would turn, with the help of a wrench no less, but it was enough to temporarily stop the entire sprinkler system. Enter George and  Diamond Irrigation & Backflow in Austin.  I sought out George specifically because he is a licensed Backflow Prevention Assembly Tester (BPAT), licensed by the Texas Commission on Environmental Quality (TCEQ) and registered with Austin Water Utility.  George responded quickly, he and his crew were onsite in less than 24 hours, and everything was competently replaced.  George even checked the remainder of the system and proactively replaced sprinkler heads and gave me a heads up about a station I needed to keep an eye on.  I really appreciated the consultative service and the price was fair and reasonable.

Incredibly smooth and honest service. George came out, diagnosed the irrigation problem, and…read morerepaired it within a couple of hours. I was shocked at how affordable my invoice was while the level of professionalism and courtesy was admirable and I look forward to a long relationship with Diamond! Highly recommended!! Thanks George!!

Highly recommend A&D Backflow! Owner personally came out on New Year's Day to repair clogged…read moredrains; responded right away after checking with 2 other companies. Reasonable holiday rate. Will use again for residence and my business.

Best rates around for Backflow testing!!!! Easy to get…read moreappointment, professional, and on time.

Quick response. Friendly service. Overall, great service…read more Adam is wonderful and explains every step.

Called ATX Backflow for help with my irrigation backflow home testing. Adam responded quickly and…read morewasn't afraid to get in there to get it done. I will use them every time from now on and highly recommended them to everyone.

Quick and efficient. Reasonable price for backflow testing. They came the next day after I call and…read morethey were polite and very quick.

I've been using JNS for several years now. They are very responsive even over text. Also very…read moreknowledgeable and willing to go the extra mile to make sure your yard is well watered and looking great.

I bought a new home in March with a Rain Bird sprinkler system and had a $600 water bill my first…read moremonth in the house!??! Also had water standing on one side of the house and one of my sprinkler heads wasn't working properly. Ryan came out to Rancho Del Cielo to help me with both issues since Lennar denied warranty on "all irrigation " - DO NOT EVER PURCHASE A LENNAR HOME!!!!! But If You DO and need help with your irrigation system, be Sure to call BEARDED BROTHERS. RYAN HAD the 'leak' issue resolved within 10 minutes wow! and my broken sprinkler head...he dug up, found the issue, replaced the parts necessary, and had it in working condition for me in 10 minutes. AND HE DID NOT EVEN CHARGE ME FOR IT!!!???!!!! He charged a flat service charge EVERYTHING. Remarkable! And unheard of, you just don't meet people like Ryan very often these days and i am so Blessed to have seen a recommendation on Nextdoor, Blessed to know Ryan and have Bearded Brothers Irrigation on speed dial. I will never use anyone besides at Bearded Brothers in the future. They are EXTREMELY knowledgeable, professional, fast, and honorable. I will be recommending them to every I know who has a sprinkler system. Lisa 229 Kings Row Lane

Did a great job on an irrigation repair…read more Made it better then it was before so that's a plus The price wasn't too bad if I think of how quick they showed up with the whole lawn flooded pretty much

I've used AusTex many times over the past eight years, and they are top notch with fair pricing…read more Everything from installation of irrigation (a whole system) to winterization and repairs. For all things irrigation I would highly recommend them. The latest was adding drip line irrigation to a landscaping job. They got me booked pretty fast, and the crew did a great job in a short time. They listened to my needs for the job, and they also made good suggestions. A great group.

Two no-shows with zero communication. Called them after the first appointment time came and went,…read moreand they said they were busy and wouldn't make it out that day. They rescheduled the appointment without apology. We again sat around for over two hours past the second appointment time (once more, never receiving a call or text).

This company is the best we found for backflow services. We tried 2 others and John is the best at…read morecommunication; punctuality, professionalism, and reasonable pricing. He performed the service in one trip, very pleased. If you're looking for a company to run your backflow testing, choose this one!! Thank you!

Wonderful service, quick, professional and clean. They are…read morevery affordable and responsive.

Edit: Brad reached out to me personally to apologize for the experience I had this year, as well as…read moreto reimburse me for the remaining discount he had initially promised that I had not previously received. Brad is a very honest and compassionate business owner, and I hope that this lends to better experiences with his company moving forward. I have used Lupton backflow for a couple of years now, and my first 2 experiences for backflow testing were great, though as a first time home owner I had no basis for comparison. However, I was not pleased with my most recent work order. Firstly, their receptionist Mary Kay had quite poor phone etiquette when I had called to inquire about a repair (the cap on my irrigation back flow had cracked in the most recent freeze and was leaking)--she was very brusque and practically laughed at me for trying to describe the issue I was having despite not being familiar with the exact parts of the system. I was willing to brush this off as follow-up communications by email were at least clearer and civil. The scheduling process is quite convenient and I appreciate not having to be home for the repair/testing. Secondly, in my email communications with their office, I was quoted $140-175 for my repair which included the testing but did not include parts or the filing fee- great, no problem. However, when I received my invoice, they had charged me $190 for the repair, a $15 to nearly $50 difference from my estimate range. There was no indication on my invoice of complications, nor additional services rendered upon the repair to explain this increase. I emailed them to inquire about this diff and they did graciously apologize for the miscommunication as apparently there is an upcharge for my area due to the distance they had to drive that was never communicated to me. In this email they claimed they would "take the $15 up charge off of your invoice now. And I'll take an additional $15 off to compensate you for your time in having to deal with this mistake." This was appreciated greatly, but when I received the updated invoice it was only reduced by $15, not the $30 that was promised in the email. I sent a follow-up email one last time to confirm that this was the most updated invoice and giving them the opportunity to catch their slip, but they confirmed this was my final invoice. I refuse to be a "Karen" about these situations and just sucked it up and paid the full amount requested with a thank you sent their way. I highly suggest that you maintain any communications with their office by email as to have documentation for discrepancies like this. I'm undecided as of now about my continued patronage of this business.

My family and I are so grateful to Lupton Backflow. In a freeze, Brad walked me through how to…read moreproperly winterize my backflow. He even has videos on his site to demonstrate. When my device looked a little different, he asked me to send pictures and then marked them up to show me exactly what to do. Then, he called me to walk me through it. He didn't even install the backflow. He just tested it when it was installed. When there was a mechanical glitch further down the line with my pool equipment, I called him for advice. He spoke to my plumber and coached him through the complexities of the repair. Brad did all of this because he was trying to be helpful to me, my plumber, the pool service company...it's just part of his great service. Thank you!

Great experience, definitely will use going forward. Thank you! Very professional and knowledgable.read more

Bill is as honest as they come in the plumbing industry. I have recommended him to all our…read moreneighbors. He fixed a leak in one of our toilets on time. Customer support is responsive and respectful.