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    Bearded Brothers Irrigation & Backflow

    5.0 (9 reviews)
    Closed 7:00 am - 7:00 pm

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    1 year ago

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    Airco

    Airco

    4.6
    (277 reviews)

    Great customer service. We noticed our AC having issues as we were heading on vacation on a Wed…read moreand wanted to have it fixed before we got back. Based on prior experience we called Brandon at Airco to come take a look. We left a key for them and they were out that day. They called w/options--new coils (a few year fix) or a whole new system. We opted for a new system. They had it installed and house cooled down when we returned on Saturday! We were also wanting to move our thermostat but wanted to talk through that. They came back on Monday to take care of moving the thermostat.

    This review has been revised to reflect Jeremy from Airco stepping in to fix a problem created by a…read moretechnician (Stuart) no longer with the company. Several years ago, Airco installed a 3-ton variable-speed system in a house that had previously had a 2-ton unit (and a history of trouble keeping cool). After about a year of operation, our tenants reported mold in the ducts, high humidity, and a short-cycling unit. Our investigation found that the installer, Stuart, had never pulled a permit for the work. I want to be candid: it took a negative Yelp review to get Airco's attention. Jeremy reached out, recommended we upsize the ductwork, offered a very fair price, and agreed to close out the permits. I'm slow to trust, so I got second and third opinions from other HVAC companies -- they confirmed the system size was correct for the house, and that the ductwork should have been upsized at the original install. My own Manual J calculations agreed with Jeremy's. Notably, Jeremy was the only installer I could find who was actually willing to run a Manual J. He also followed through on pulling permits and getting the city inspection scheduled. Airco worked to schedule the new duct installation during the one week we'd be in town -- during peak season, no less -- and their crew moved fast and stayed professional, which I appreciated given how brutal a Texas attic is this time of year. A few days in, the system is no longer short-cycling, and indoor humidity has dropped to about 63%. Still a touch higher than ideal, but we think we can chase the rest of it down -- possibly window seals, possibly fan settings or duct leakage. I was impressed enough that I also used Airco for a plumbing call this week.

    Beyond Wow Plumbing

    Beyond Wow Plumbing

    3.2
    (125 reviews)

    I originally used S&D Plumbing (who were great), which was acquired by Beyond Wow and are now the…read moreworst plumbers I have ever experience. I was quoted $350 to locate a leak at my home ( 98 gallons per hour) which I thought was very high just to locate the leak. I told them OK because we needed the water turned back on. They turned off the hot water pipe that leads to my outdoor kitchen and gave me a bill for $2256.40. I was told it would cost more to fix the leak between my house and the outdoor kitchen. I said WOW!!! Now I see why they changed their name to WOW Plumbing.

    I originally used S&D Plumbing (who were great), which was acquired by Beyond Wow and are now quite…read morepossibly the worst plumbers I have ever experience. They installed a Navian tankless water heater. Upon initial installation, the condensate line was connected incorrectly, and the drain pan wasn't sealed. As a result, it leaked all over the attic. During the post installation electrical cleanup, we realized the gas line was loose and they had to come redo the gas connections. Next, it took 4 months to coordinate the inspection, which failed because they used the incorrect size pipe on the drain line and didn't connect the exhaust correctly. At the end, they admitted the installation was performed by technicians who hadn't completed their Navian training yet. It took 5 months, many emails and many phone calls to get a simple water heater installed and inspected. They don't follow-up, don't return calls and perform poor work with untrained technicians. I'll be filing a complaint with Texas State Board of Plumbing Examiners and the BBB.

    Bearded Brothers Irrigation & Backflow - backflowservices - Updated August 2026

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