I awoke one morning to the sound of a sprinkler zone that should have been off for hours.  All attempts to shut the entire system down failed and I was left literally digging and clearing debris to find my Backflow Prevention Assembly.  Only one of its two valves would turn, with the help of a wrench no less, but it was enough to temporarily stop the entire sprinkler system. Enter George and  Diamond Irrigation & Backflow in Austin.  I sought out George specifically because he is a licensed Backflow Prevention Assembly Tester (BPAT), licensed by the Texas Commission on Environmental Quality (TCEQ) and registered with Austin Water Utility.  George responded quickly, he and his crew were onsite in less than 24 hours, and everything was competently replaced.  George even checked the remainder of the system and proactively replaced sprinkler heads and gave me a heads up about a station I needed to keep an eye on.  I really appreciated the consultative service and the price was fair and reasonable. read more

Incredibly smooth and honest service. George came out, diagnosed the irrigation problem, and repaired it within a couple of hours. I was shocked at how affordable my invoice was while the level of professionalism and courtesy was admirable and I look forward to a long relationship with Diamond! Highly recommended!! Thanks George!! read more

Diamond Irrigation & Backflow - Irrigation Near Me - Austin, Texas

Like everyone else, I give George 5 stars! What a great guy and so knowledgeable! George went above and beyond to help me with my RPZ valve assembly and responded so quickly relative to the issue. I could tell by talking to him on the phone that he was the person I wanted to help me. I was not disappointed but discovered him to be a truly honest man with high integrity and passion for his work. And so wonderfully friendly. His pricing was very reasonable too. I recommend him to anyone needing backflow system help. Thanks to George Jackson! read more

Not five stars as there was some communication difficulties but everything else he did a good job on inspecting a backflow.

Wow! I reached out last night after discovering my backflow gushing water and George was able to come out the very next day. He quickly discovered the problem and explained what was happening. While it's never fun to have issues with your house, George definitely eased the pain by doing a same day repair, plus he taught me how my new device works and how to make sure this problem never happens again. I'm very glad I found Diamond Irrigation, and I highly recommend them. read more

Diamond Irrigation & Backflow - My new backflow! No longer spewing water! - Irrigation Near Me - Austin, Texas

Would highly recommend. Came out during a holiday weekend, no surcharge or emergency fee, and was able to repair and modify my irrigation system in minimal time. Friendly and easy to work with! read more

George and his crew are highly recommend by me! Professional, on time, walked me through everything. Everything was cleaned up after the job. I trust him and would recommend him and his awesome team to anyone looking for sprinklers irrigation assistance or setup! He also took care of me within 2 weeks unlike other companies who were on a 2 month wait list! Thanks, George! read more

George was cool. When first contacting him, he actually tried to walk me through how I might be able to fix the issue on my own, and save myself some money. But after explaining to him my full problem he agreed to come by that same afternoon and took care of the issue quickly and efficiently. Previously, I had gotten a quote from another company and a fairly young employee, who -- in retrospect -- couldn't have had a lot of experience... had given me a quote that was (no joke) over $4k to essentially replace a large number of valves. crazy. George arrived, had the problem worked out within a half hour; fixed within 2 hours; and all for a couple of hundred bucks. 1/20th of the original quote. I intend to keep calling George for all my future sprinkler needs... he's shown himself to be a fair, hard working and honest. read more

My lawn really suffered the last few weeks of the summer when several of my sprinklers heads were broken and then the entire system just stopped working. Now that spring is upon us I really needed a reputable company to help get my system up and running at a reasonable cost. I called George based on several local recommendations and he did not disappoint. He was able to come out and quickly diagnose the issue, provide a solution as well as a reasonable quote to have everything repaired. George and his crew came by the next day and within a few hours I was controlling my new and improved sprinkler system through my smartphone. I would recommend Diamond Irrigation & Backflow to anyone looking for a person who is knowledgeable, courteous, professional, and fair! read more

My drip irrigation was damaged by a surveyor, and another drip line was cutting in to the base of my oak tree. George came the day after I called, and he fixed everything quickly. He was very helpful. read more

George came out troubeshoot a leak in one of the zones in my irrigation system. He located the problem quickly and in addition found another area that was leaking as well. He fixed both quickly and the cost was very reasonable. I also mentioned that my controller schedule needed re-programming and he took care of that at no charge. Overall an extremely positive experience and I would not hesitate to recommend George and Diamond Irrigation. He will definitely be my go to guy in the future! read more

Diamond irrigation did a fantastic job on our irrigation system. We installed a pool and the pool company completely tore up the backyard irrigation. George and his crew did a new install and connected lines to the front yard to get everything working again. Very professional, great communication along the way and his team showed up on time and worked into the late hours to finish up laying sod. Even when there were a few issues along the way, Diamond irrigation took accountability and rectified them in a timely manner. Excellent customer service and respectable company that gets the job done right. read more

I contacted George last night, when I discovered that I was going to have to pay a late fee if I stuck with my other BFP tester, and he came right out this morning, in an ice storm. Quick, efficient, and qualified! Thanks, George! read more

Absolutely phenomenal service from Diamond Irrigation. Easy scheduling, constant communication, professional courteous crew who took their time to make sure everything was working and actually explained to me what was going on as they were fixing my system. Helped me set my auto sprinklers which i haven't been able to do in the 3 years I've lived at my house. I will most definitely use them again should the need arise. Thank y'all so much! read more

George and his team are fabulous! They come out quickly and are very reasonable on their pricing. I didn't know how my system worked, it has a rain sensor that stops the sprinklers from running and I thought it was broken and they showed me and didn't charge me for not knowing and they very well could of. I've had them out twice now. I highly recommend them and would use them again. read more

This company deserves every star. I was able to get a quote through yelp and schedule service same day. He kept be updated with his status, was friendly and fixed the problem in no time. You can tell he has a ton of experience and knows his stuff. Even gave me a lot more useful information afterwards. Will definitely be using Diamond Irrigation for anything of my future needs. read more

The installation I had done was an extension to my existing system and George and his crew did a great job with it. The entire job took less time than I expected and was done in a very professional manner. I highly recommend them. read more

To be honest the last thing I want to do is write this review, but the reason I am doing it is so that others can hopefully learn from my mistakes and maybe have a chance at avoiding them. I contacted this business, among 4 others, to get a quote to install an irrigation system in my home (front & back yards). The quoted price was fair and although he wasn't the most expensive, he certainly wasn't the cheapest. I ended up going with him because the few initial interactions with him were quite pleasant and he told me he could do the job right away. My problem with the job didn't start until the actual job was supposedly completed. It took an entire day just like I had been told. Initially I had been pleased to learn it would take only a full day to complete the job since I was anxious to get it done. In hindsight I should have been more focused on making sure it was done to my expectations, even if it meant taking a longer amount of time to complete it. When the job was done and before the team left my house, I spoke the team lead regarding the location of the main irrigation control box. This box is quite large and it had been installed in the exact center of my front yard. It wasn't to an edge of either side of my house or in a corner somewhere, it simply was in my opinion in the most inconvenient place they could have put it. Picture a square sized front grass area in front of the main window and door of a home and now picture a very large control box in the very center of it. Which is why, before the team left that day, I asked for it to be moved. The team lead looked me in the eye and told that it could not be move. They left quickly after that even though I was clearly not happy about the job. I figured I would get a chance to express my dissatisfaction with the owner when he would inevitably contact me to check on my satisfaction of the job that had just been completed. He never came to my house that night or call to talk to me about the job. Instead, I received a text with a web link to his Yelp business account for my review. I actually didn't write a review that night. Mostly because I didn't consider the job done, but also because I didn't want my emotions to be reflected in my review. I did however text him back two days later and asked him to contact me when he had a chance to discuss a concern I had about the job. He called me back a few minutes later and said he would let me know when could stop by my house. It was over a week later when I met him at my house. I got right to the point, I wanted the main box to be moved to a different location, any location, in my yard that wasn't in the dead center. He said I should have said something the day the team was at the house doing the job, to which I replied I had and that his team lead had told me it couldn't be moved. He sounded incredulous at first, but then told me they probably just wanted to go home which is why the lead had lied. He said obviously the box can be moved, but then started to talk / think aloud for the next couple of minutes that it might not be easy and he wasn't sure how to do it yet, etc. It was at that exact point I mentioned I talked another irrigation licensed company in town and gotten a second opinion on the matter. I told him they had confirm to me that in fact the box can be moved. They had also explained it's common business practice to not place it in as obvious of a spot as mine had been. They asked me if he backed up his work, to which I replied he did. They recommended I try to fix it with him since the job had a warranty. At the end of the conversation, he finally agreed to fix it. However, he said his guys didn't work for free and that it would cost me additional money. Work for free ... those words stuck with me because I paid a significant amount of money to get the job done to my satisfaction. I certainly at no point asked for discounts or favors. I simply paid on time a very fair market value for the services I wanted done at my house. The main box was finally moved yesterday, and I seriously wish I could say my last exchange with him was pleasant for me, sadly it was not, but at least my interactions with this business are finally over. All of this leads me to the main reason I am writing this review at all. If you, like me, are seriously considering the same kind of services for your home with this business, then listen up. Make sure you get everything in clear writing and both sides agree on what exactly will be done, down to the smallest detail. Do NOT assume, like I did, that it will be done right. Please use my naiveness and mistakes to avoid yourself some unwanted stress and save yourself some serious cash by having a clear contract. Or at the very least, a strong common verbal agreement on what you want done. But above all, if you want something to be done a certain way and you are willing to pay to do it, then don't let anyone try to convince you into accepting anything less than what you wanted. read more

George was great. He came out quickly and repaired a short with my irrigation and repaired a pipe that I didn't realize was busted since I bought the house. He also took the time to recommend new durations for each area of my yard. I will only be using Diamond Irrigation in the future. read more

Just had our new system installed this weekend by George w/ Diamond Irrigation. Two of my neighbors just used George so I already had their great reviews to go on. George was super responsive, honest, knowledgeable, very competitively priced, and got us scheduled quick and the sprinkler system is RainBird top notch and using the newest technology sprinkler heads. He and his crew were very attentive to everything we discussed and they finished in a day with everything back in its place. Highly recommend! read more

Please confirm your account to post your review 9/13/2019 Firstly, you know you have a winner when a person answers the phone. Irrigation is such a competitive field in this area that many companies I called had a voicemail and (maybe) called you back the same day, or they couldn't book you for weeks which left my crispy brown shrubs and lawn to die miserably. Enter George - who calls you when he begins heading to your home and even updates you if he's stuck in traffic. Right there, I knew I had a winner. George didn't disappoint, as he looked at my dismal spaghetti bowl of odds-n-ends wires, dried in the sun because a former sprinkler company had just left a mangle of mess above ground and exposed many years ago and the former homeowner had no clue. I was concerned that my budget was blown and I'd not be able to put my kids through college, but George quoted me an estimate for the job to which he neatly fixed and installed a new control unit. This new unit was light years ahead of the old junker that came with the house and was so much easier to program. He completed the job much faster than anticipated and the price was about half what we thought it could be ( now my daughters can run for President someday! ). Thanks George for walking me through the programming and operation! He also patiently taught me about maintenance since I'm from Seattle and never had a system before. I'd recommend George and Diamond instantly to friends, neighbors, clients and others. I now have my GO TO SPRINKLER guys! read more

We were very satisfied with the service provided and their prompt response, he came out within 24 hours after we contacted him. George was professional, knowledgeable and I would highly recommend him to my family and friends!! read more

After many days of rain, the team was finally able to make it out and get the job done. I couldn't beat the price for the sprinkler system anywhere else and Diamond Irrigation got this job done in one day. They even worked through a thunderstorm. I definitely recommend this company and I will use them for all of my future irrigation needs. read more

I was VERY happy with George, he was very conscious of keeping the cost down. He told me what my options were, asked me what I wanted to do, and he fixed a major leak I had in my sprinkler system. George was gracious, loves dogs (BONUS), and very knowledgeable. George is a hidden secret in Austin that I am sure will not remain that way. THANK YOU, GEORGE! read more

George had a same-day opening to help me fix some cracked PVC pipes in my irrigation system. He worked quickly, and did a great job digging up exactly what he needed to, and putting the grass and dirt right back where he found it. I appreciated the straightforward pricing and no-nonsense attitude. read more

Complete Professionals at a Very Reasonable Price I called Diamond Irrigation after a disastrous experience with another irrigation repair company. I selected Diamond because they know backflow systems as well as irrigation systems. I was very impressed by George's knowledge and professionalism. The previous irrigation company had misdiagnosed my problem, did the wrong work, installed the wrong parts for the work they did, and fundamentally overlooked the correct and much cheaper solution to begin with. I had Diamond redo their "work," and George did an excellent job at a reasonable price. Diamond Irrigation has my highest recommendation, and I wish I had called them in the first place. read more

Cannot recommend these guys more highly. They came out two days after I called, on a weekend, figured out what was wrong and got the job done in a half hour, and charged me a really good price. They didn't try to upsell me, they didn't destroy my grass, they were perfect. I will use them every time from now on. read more

Great service and competitive pricing; crew showed up on time and was very respectful and efficient- new sprinkler system in front and back installed on Saturday. read more

I called George about a pressure regulator that was leaking in my front yard, he came out immediately and took care of the problem. He showed me where the problem was, he showed me the bad part and he showed me the repairs that he made. Overall I am very satisfied with George and I highly recommend him if you're looking for an honest plumber. Thank you George. read more