I awoke one morning to the sound of a sprinkler zone that should have been off for hours.  All…read moreattempts to shut the entire system down failed and I was left literally digging and clearing debris to find my Backflow Prevention Assembly.  Only one of its two valves would turn, with the help of a wrench no less, but it was enough to temporarily stop the entire sprinkler system. Enter George and  Diamond Irrigation & Backflow in Austin.  I sought out George specifically because he is a licensed Backflow Prevention Assembly Tester (BPAT), licensed by the Texas Commission on Environmental Quality (TCEQ) and registered with Austin Water Utility.  George responded quickly, he and his crew were onsite in less than 24 hours, and everything was competently replaced.  George even checked the remainder of the system and proactively replaced sprinkler heads and gave me a heads up about a station I needed to keep an eye on.  I really appreciated the consultative service and the price was fair and reasonable.

Incredibly smooth and honest service. George came out, diagnosed the irrigation problem, and…read morerepaired it within a couple of hours. I was shocked at how affordable my invoice was while the level of professionalism and courtesy was admirable and I look forward to a long relationship with Diamond! Highly recommended!! Thanks George!!

Austex Sprinklers installed landscape lighting in my back yard. I trusted them to do this work as…read morethey have been servicing my sprinkler system for years. They always fix the issue the first trip. They aren't the most inexpensive, but I don't care about that. I care about the issue being resolved. Well, their landscape lighting installation was on par with their sprinkler work. They did a fantastic job and the lighting looks better than expected. They have earned my business for a lifetime and we are thrilled with the results.

I had a puddle outside a valve box in my back yard and a controller which failed to turn on two…read morezones. Within two hours Ryan had diagnosed the problem, replaced the leaking valve, rewired the connections to the controller and brought the two missing zones back into action. I was very impressed with his knowledge, repair skills and friendly demeanor. Not only was the job well done, the price was very reasonable. A keeper for sure.

I bought a new home in March with a Rain Bird sprinkler system and had a $600 water bill my first…read moremonth in the house!??! Also had water standing on one side of the house and one of my sprinkler heads wasn't working properly. Ryan came out to Rancho Del Cielo to help me with both issues since Lennar denied warranty on "all irrigation " - DO NOT EVER PURCHASE A LENNAR HOME!!!!! But If You DO and need help with your irrigation system, be Sure to call BEARDED BROTHERS. RYAN HAD the 'leak' issue resolved within 10 minutes wow! and my broken sprinkler head...he dug up, found the issue, replaced the parts necessary, and had it in working condition for me in 10 minutes. AND HE DID NOT EVEN CHARGE ME FOR IT!!!???!!!! He charged a flat service charge EVERYTHING. Remarkable! And unheard of, you just don't meet people like Ryan very often these days and i am so Blessed to have seen a recommendation on Nextdoor, Blessed to know Ryan and have Bearded Brothers Irrigation on speed dial. I will never use anyone besides at Bearded Brothers in the future. They are EXTREMELY knowledgeable, professional, fast, and honorable. I will be recommending them to every I know who has a sprinkler system. Lisa 229 Kings Row Lane

I highly recommend Bearded Brothers Irrigation & Backflow for at least 4 reasons: 1) Combined…read morelevel of knowledge in the irrigation industry 2) Quality of workmanship/ job thoroughness 3) Their dependability 4) Very reasonable pricing The co-owners, Ryan & Brandon, have done an outstanding job of taking care of the irrigation services on my acre for almost 10 years now. First in their previous roles with another company, and now with their new company Bearded Brothers Irrigation & Backflow. I have peace of mind knowing that this type of talent continues to service my irrigation system.

Great customer service. We noticed our AC having issues as we were heading on vacation on a Wed…read moreand wanted to have it fixed before we got back. Based on prior experience we called Brandon at Airco to come take a look. We left a key for them and they were out that day. They called w/options--new coils (a few year fix) or a whole new system. We opted for a new system. They had it installed and house cooled down when we returned on Saturday! We were also wanting to move our thermostat but wanted to talk through that. They came back on Monday to take care of moving the thermostat.

This review has been revised to reflect Jeremy from Airco stepping in to fix a problem created by a…read moretechnician (Stuart) no longer with the company. Several years ago, Airco installed a 3-ton variable-speed system in a house that had previously had a 2-ton unit (and a history of trouble keeping cool). After about a year of operation, our tenants reported mold in the ducts, high humidity, and a short-cycling unit. Our investigation found that the installer, Stuart, had never pulled a permit for the work. I want to be candid: it took a negative Yelp review to get Airco's attention. Jeremy reached out, recommended we upsize the ductwork, offered a very fair price, and agreed to close out the permits. I'm slow to trust, so I got second and third opinions from other HVAC companies -- they confirmed the system size was correct for the house, and that the ductwork should have been upsized at the original install. My own Manual J calculations agreed with Jeremy's. Notably, Jeremy was the only installer I could find who was actually willing to run a Manual J. He also followed through on pulling permits and getting the city inspection scheduled. Airco worked to schedule the new duct installation during the one week we'd be in town -- during peak season, no less -- and their crew moved fast and stayed professional, which I appreciated given how brutal a Texas attic is this time of year. A few days in, the system is no longer short-cycling, and indoor humidity has dropped to about 63%. Still a touch higher than ideal, but we think we can chase the rest of it down -- possibly window seals, possibly fan settings or duct leakage. I was impressed enough that I also used Airco for a plumbing call this week.

he was very friendly- he was able to get me on his schedule quickly!…read moreHis price was very reasonable.

Mike did an excellent job. Very nice and professional. Was able to fix the problem quickly.read more

They responded timely and their rate was reasonable. This was our second time using them for…read moreplumbing issues and we will use them again, if needed.

I had a limited time because of medical appointments. The time frame was border line on their…read morearrival time and my appointments. The dispatcher said she would try to get them to my house if she could. They arrived 30 minutes after I called. Fixed my problem and I had plenty of time to make my appointments. That is amazing customer service.

Quick response. Friendly service. Overall, great service…read more Adam is wonderful and explains every step.

Called ATX Backflow for help with my irrigation backflow home testing. Adam responded quickly and…read morewasn't afraid to get in there to get it done. I will use them every time from now on and highly recommended them to everyone.

Edit: Brad reached out to me personally to apologize for the experience I had this year, as well as…read moreto reimburse me for the remaining discount he had initially promised that I had not previously received. Brad is a very honest and compassionate business owner, and I hope that this lends to better experiences with his company moving forward. I have used Lupton backflow for a couple of years now, and my first 2 experiences for backflow testing were great, though as a first time home owner I had no basis for comparison. However, I was not pleased with my most recent work order. Firstly, their receptionist Mary Kay had quite poor phone etiquette when I had called to inquire about a repair (the cap on my irrigation back flow had cracked in the most recent freeze and was leaking)--she was very brusque and practically laughed at me for trying to describe the issue I was having despite not being familiar with the exact parts of the system. I was willing to brush this off as follow-up communications by email were at least clearer and civil. The scheduling process is quite convenient and I appreciate not having to be home for the repair/testing. Secondly, in my email communications with their office, I was quoted $140-175 for my repair which included the testing but did not include parts or the filing fee- great, no problem. However, when I received my invoice, they had charged me $190 for the repair, a $15 to nearly $50 difference from my estimate range. There was no indication on my invoice of complications, nor additional services rendered upon the repair to explain this increase. I emailed them to inquire about this diff and they did graciously apologize for the miscommunication as apparently there is an upcharge for my area due to the distance they had to drive that was never communicated to me. In this email they claimed they would "take the $15 up charge off of your invoice now. And I'll take an additional $15 off to compensate you for your time in having to deal with this mistake." This was appreciated greatly, but when I received the updated invoice it was only reduced by $15, not the $30 that was promised in the email. I sent a follow-up email one last time to confirm that this was the most updated invoice and giving them the opportunity to catch their slip, but they confirmed this was my final invoice. I refuse to be a "Karen" about these situations and just sucked it up and paid the full amount requested with a thank you sent their way. I highly suggest that you maintain any communications with their office by email as to have documentation for discrepancies like this. I'm undecided as of now about my continued patronage of this business.

My family and I are so grateful to Lupton Backflow. In a freeze, Brad walked me through how to…read moreproperly winterize my backflow. He even has videos on his site to demonstrate. When my device looked a little different, he asked me to send pictures and then marked them up to show me exactly what to do. Then, he called me to walk me through it. He didn't even install the backflow. He just tested it when it was installed. When there was a mechanical glitch further down the line with my pool equipment, I called him for advice. He spoke to my plumber and coached him through the complexities of the repair. Brad did all of this because he was trying to be helpful to me, my plumber, the pool service company...it's just part of his great service. Thank you!

I had couple of issues. One my heating was not working and the other one of the dampers was stuck…read more Rachel came within 2 hours quickly checked things and fixed. Liked how he was professional and not try to sell stuff . I would highly recommend him.

From the owner: Our team will provide the best and most efficient solution for your AC and Heating System. Call us…read moretoday for a “free”in person diagnostic”. Yes “free service call” call now: 737-262-3943