Martin was great. He immediately found the problem and showed and explained to me what was going…read moreon. Great job and very professional.

Exceptional customer service from the team at AirCo. Following a detailed home inspection, I was…read morefaced with multiple concerns across electrical, plumbing, and HVAC systems. From my initial interaction with the office representatives (Taylor, Dave Sr., and Dave Jr.) to the technicians who came out to my home (Nick, Jackie, and John Paul), the level of professionalism and care was outstanding. The team provided an in-depth assessment and diagnostic of all identified issues. Just as importantly, they took the time to clearly explain areas that were not a concern and documented a thorough review outlining why those aspects of the home were in good condition, information that will be extremely valuable for future home inspections or potential buyers. Each team member was knowledgeable, responsive, and thorough in addressing my concerns, making what could have been a stressful situation feel manageable and well-handled. When people speak of organizations that deliver top-tier service, this is exactly the kind of company they mean. AirCo has earned my trust and will be my first call for any future needs.

I called Apex on a Friday afternoon after my AC started blowing hot air. John made it out in under…read morean hour and had my problem fixed soon after. I appreciated him not trying to hard sell and would recommend Apex to anyone looking for an honest technician.

The Good Apex deserves credit for their emergency…read moreavailability and quick response time. When my A/C failed at 2AM on a Sunday, they were the only company able to come out immediately (I called at least 5 others). The technician arrived promptly, diagnosed the problem efficiently (faulty fan motor on my Carrier unit), and completed the repair within a couple hours, including a trip to source the part from their vendor. The Concerning The final cost was $2,303.60 for what I've since learned should typically cost $700-$1,000 (that is including emergency service fees). While I understand emergency calls command premium pricing, this felt excessive. Additionally, the quoted price increased from $2,000 to $2,303.60 when it was time to pay without clear explanation of the additional charges. My Takeaway Apex delivers on availability and technical competence when you're in a crisis. However, I'd strongly recommend getting multiple quotes if time permits, as their emergency pricing appears significantly above market rate. The convenience of immediate service came at a steep premium that I wasn't prepared for. Would I use them again? Only in a true emergency where no other options exist, and I'd request detailed pricing breakdowns upfront. For future customers: Get clear, written estimates before work begins, and ask about all potential additional fees.

I dont think I have written left a review or comment for anyone and/or a company ever…read more That said, great experience and impressed with the customer service we got from Matthew who came out for a second opinion after getting a quote from a bigger company for about $5,000 (despite our house being only 3yrs old). He offered us the same product for HALF the price but instead of selling us on this he was honest and told us we did not need it at this point in time and was an easy fix.

Great job, fast, changed ac capacitor, Matt is great…read more.................... ......... .

Jacob and Bryan did an excellent job on my spring HVAC check-up. Since I had a new system installed…read morejust a few months ago (by Service Wizard), it was reassuring to see everything running perfectly. They took the time to thoroughly clean the condenser and ran multiple tests on the attic unit to make sure everything was operating as it should. What really stood out was how they walked me through the entire process at the end, showing photos and explaining each step. It gave me a lot of confidence in their work and attention to detail. I'm very happy with this company and would highly recommend them.

A couple of years ago, after years of frustration with Stan's, we switched to Service Wizard for…read morethe care and maintenance of our two HVACs. Good move! 1) Making maintenance appointments is easy, but it is even easier to make an appointment when there's a problem with one of our systems. They really are there for us when we need them. 2) From the moment they arrive until they depart, it's service with a smile. Check out my photo of Diego and his special carpet arrival! They keep their booties on in the house, too. 3) Our systems are running well. Poor installation problems caused by previous vendors have been corrected. 4) Pricing has been fair.

FrostyMist was a pleasure to deal with and they were able to get out quickly to replace my…read moremini-split. The crew that came out was very courteous and did a great job cleaning up at the end of the project. I'd gladly hire them again if I have future issues at my house.

Isaiah did a great job fixing up my AC, he quickly diagnose the issue and offer a 5 year warranty!…read moreHighly recommend FrostyMist if you have AC issues!!

Came out, serviced the AC, at a good price. No complaints. I will now write out more words because…read moreyelp demands it.

Second edit: There have been issues on Frank's end beyond his control that I wasn't aware of. He's…read morebeen upfront and responsive since I left the below negative review. Logistics will prevent me from hiring Austin Reliance for the work, but I'm upgrading my rating to four stars to give the benefit of the doubt to the company. Edit: Frank's excellent reply below-- taking full responsibility-- has me reconsidering. Added two stars. Original review: Not a very professional company. Frank responded to my initial Yelp request, and he came out to inspect my raccoon-damaged ducts and promised a quote. A week later, after four promises from Frank to send me a quote "shortly", no quote. Why do an onsite inspection and promise a quote if you don't intend to accept the job? My AC is out in Texas in August, and I don't appreciate being so deceptively strung along. Even without AC I'm on a budget, so I was hoping Frank's quote would be competitive and I believed every promise and kept adding another un-air-conditioned day in expectation of a price quote.

If you ever need a true professional, ask for ENRIQUE CHAVEZ at Proven. He's a Certified Master…read morePlumber and hands down the most knowledgeable, reliable, and professional plumber we've ever worked with. Enrique immediately came and diagnosed a hot water heater leak that I only suspected and had it replaced within an hour -- even taking the time to drive out and get the part himself. The next morning, when a new flood appeared in the same spot, he came out on a Sunday and quickly discovered it was a completely unrelated leak from our main water entrance. (Back to back leaks? Toll Brothers developers are developing a huge area next to our street and have literally been geo-forming the earth--jack hammering through layers of karst that our homes are sitting on. We have seen emergency plumber trucks up and down our street lately...) Back to the good news! Because special adaptors were needed, the repair couldn't be completed that day -- but Enrique was back first thing Monday morning, crawling under an 18" space to replace half the distribution pipe connections. He explained every step, answered every question, and even gave great suggestions to improve our plumbing system long term. Professional, punctual, and exceptionally skilled -- Enrique goes above and beyond. Proven Plumbing & Air is lucky to have him, and we're lucky to have found him. Highest recommendation possible! I also want to give a special shout out to Yelp users for their excellent plumber recommendations! We couldn't have found Enrique with you, thank you!

We have our own Real Estate firm and were referred to Proven Plumbing by a dear client. These folks…read morehad a plumber go out and perform a water test leak at an investment property and all went smooth. The office ladies are stellar and really are good at communicating. Lastly, these guys are both punctual and great about getting back to you asap. I can say that in todays world of "services", it is a breath of fresh air that that points I make above apply to Proven Air. Thanks much!

Great service, tech was prompt. I am sure to be calling upon them again as needed. Tech explained…read morewhat he was doing.

Our upstairs AC stopped working the day after Christmas (with guests at our house). These guys came…read moreout on a Saturday afternoon and quickly diagnosed and fixed the problem. Communication was excellent, technician was courteous and professional, and work was completed quickly with no mess inside my house. They also mentioned a couple of other maintenance items that we need to consider down the road, but there was no hard sell. I highly recommend them - thanks to Robert B for coming out.

Nien Trinh came out so fast to the office and in less than 30 mins he diagnosed, and fixed our AC…read moreunit. It was a clogged AC drain hose. He is honest, knowledgeable, friendly, patient, competent, thorough, respectful, great communication, and is a great repair man. Reasonable price, fair, and affordable. 5 stars. Highly recommended.

The A/C in west Georgetown house had gone out. Nim (sp?) came out so fast and fixed one A/C unit…read morebut had to replace the other. He's honest - could've said we had to replace both. Then we had to call on another house where A/C wasn't cooling. He said Freon was low but we should probably replace the unit. We opted for Freon but 3 weeks later it stopped cooking again. We needed to replace it and he scheduled a convenient time early morning to get it done.

I had a great experience with Alamo Austin Aire. My technician, Mitch Reaves, was professional,…read moreknowledgeable, and efficient from start to finish. He clearly explained the issue with my HVAC system, walked me through the repair options, and completed the work thoroughly. The service was prompt, and everything was left clean and in good working order. I appreciated the transparency and quality workmanship. I would definitely recommend Alamo Austin Aire--especially Mitch Reaves--for reliable and honest HVAC service.

Our AC was blowing hot air last week so we scheduled a tech diagnosis appt for Saturday morning…read more Ivan called me when he was on the way to let me know and then arrived right around the time he said he would. He was friendly and very communicative throughout the process, explaining each step as well as explaining the hvac system in terms I could understand. He got us up and running again, it cost a bit less than I was planning for, and when I have other hvac issues in the future (I have an old system), I'll definitely call Alamo and will request Ivan's help again. Friendly, honest, and hardworking. Great experience.