Dave is definitely all about Texas! He communicates clearly and explains every detail of the job…read morebefore he starts. When installing our mini splits, took the extra time that was needed to make sure that everything was perfect. He spoke to me many times, to ensure that the placement was exactly where I wanted. He explained why two different size mini split units were the right fit for our home. Dave went above and beyond to ensure that we were happy and that his work was perfect. We can highly recommend Dave and his company all about Texas! I can honestly say the mini split is providing the most consistent temperature we've ever had in our house. So happy to say goodbye to our old HVAC. Mini split is so much more energy efficient because we won't lose cooling or heating going through ductwork in our home. Love it!!

We've been a long time customer of Dave's. He's prompt, attentive and always seems to have our…read morebest interest at heart. Thanks for always making us feel like we come first. Highly recommended!

I called Russell, from a positive feedback from a friend. He called me back while he was on…read morevacation. I told him my issue over the phone and we schedule a meeting time when he arrived back. He arrive Monday morning to confirm diagnosis of the issue. He also put in Freon that leaked out so the house would be cool until the next day. The following day he again was on time and was very polite to my wife, since i wasn't home. He took care of everything and was just finishing up when I arrived back home 3 hours later. It has been 3 weeks and everything is still running perfectly. Would highly recommend!

You probably should be able to tell by the lack of information available that this is a contractor…read morefrom whom you should stay away. However, I had reasons to believe I could trust him. Six months later, I still do not have the promised $800.00 rebate and he continues to avoid me, probably in the hopes that I will eventually go away and he can just pocket my cash. In the event that I ever get my money, I will return here and update my review.

Our A/C needed service and James & Eli were quick to respond and get our a/c back up and cooling!…read moreAnother company came out and told us we needed to replace our system as it was low on refrigerant. I got a second opinion from a trusted friend that referred us to this company and I glad I did! They found a refrigerant leak and were able to repair it and get it back up and running! Saving me a ton of money! They took pictures and kept me in the loop as I wasn't able to be at the property. Highly recommend them!

I called them at 1:00, they were here by 3:30. Fast, reliable, explained everything and didn't try…read moreto oversell me. Cannot more highly recommend!

Justin was to refer to me by a friend, and I am glad I listened. He was on time and very…read moreprofessional. Found the issue and was able to fix it the same day! Best part was that he was reasonable with his pricing and didn't try to upsale or overcharge. Super nice guy. Will definitely be using him again for future ac needs.

Hired these folks for a/c service. They provided a great service doing exactly what I asked for,…read moreat a very reasonable price. None of the normal service fee plus I'll let you know when I get there. I knew what I needed and they quoted exactly that. If I had not known, I expect they would have been just as reasonable. I recommend them.

So, if I'm honest, I'm a pain in the ass. I'm price sensitive, I need someone to respond…read moreimmediately, I care about quality, I want them to be friendly, and I need things explained to me like I'm a child, but you know, respectfully. So basically, I'm a business owners' worst nightmare I'm sure. Eddie is my hero. I've relied on him for 2+ years now to maintain my old HVAC unit. He basically taught me the basic of homeownership when it comes to an HVAC unit so that I could take care of basic problems and avoid having things clog on me again. This was after he was able to come out same or next day, and found me cheap but practical solutions. Fast forward to this past Sunday. 8am we hear a clunk. Our A/C started blowing hot air. Uh oh. I remembered Eddie telling me the last time he was out that I would get another year or two-ish from my A/C...that was a year ago...so I texted him to see if he was available. He doesn't work Sundays but said he would be happy to come out Monday, totally fair! Since it is super hot, we did go ahead and call another 24/7 to just see if it was a "quick fix". It was not. We basically needed to replace the entire A/C unit and given the age of our furnace, they recommended doing both at the same time if we planned to stay in our house (we do). I asked them to send me the estimate and they said they would on Monday. I texted Eddie to let him know the situation and see if we could get an estimate from him too since I knew I trusted him. The next 48 hours was a bunch of quick back and forth while he got info from us, worked around our schedule, got the estimates for us and the new units, and installed. It's now Tuesday night, and we have a brand new system up and running. Even after working all day in the heat, when he was done, he took his time to show us every detail of our new system, walk us through other recommendations to keep it up and running and close us out. I knew I trusted Eddie and he proved me right yet again! He's also just so damn friendly and kind. He's worth every penny and will work his butt off for your business. Thank you Eddie for saving my week!

We have used Eddie for years in two houses. He is a great guy and very transparent. He will also…read moretake the time to educate you on what he is doing and how to maintain your equipment. Do not hesitate to call him.

Alan and his team were very helpful in assessing the best solution for my home. I thought that…read moreinstalling a ductless split system would be optimal, due to my subpar duct and vent setup, but Colley Co was able to do enough duct and vent improvements/expansions, quickly and at reasonable cost, to "save" my nice upstairs ducted system. They also did a great job insulating my attic - passed Austin Energy inspection on the 1st try - and relocating my condensers from the side yard to the backyard. The new 3-ton Daikin recommended by Alan for our downstairs has worked great so far - much quieter and cooler than our old system. Alan is highly responsive, both by phone and email, which is not always common in this industry. He and his team address any concerns or criticisms immediately and thoroughly.

Colley Co. replaced my old dilapidated and failing AC unit with a brand new top of the line Daikin…read morebeast of an AC. Both Alan and Ricky were both very helpful, informative and definitely had my best interests at heart. Alan did not try to sell me any additional products that I did not need. He suggested an additional return air vent to help my system's air flow. This solved the problem my house was having not cooling the downstairs effectively. And Alan solved this problem without trying to sell me a $3300 zone damper system. Another company tried to sell me on that zone damper system. They did not get my business. Alan and Ricky both had some great ideas on how to make my system run more efficiently. They suggested I seal up some gaps in my air vents and make sure that there are no gaps in my attic insulation. I always have lots of questions about this kind of stuff and they patiently and honestly answered every question I had. The actual installation went efficiently and without incident. I was only without air conditioning for about 3 hours. Ricky and a helper got the system in, explained a few things about how the new unit worked and got my new thermostat up and running. They got rid of the old ac, furnace and the old condenser. They did a wonderful job cleaning up after themselves. I did not have to pick up a single piece of trash or anything after they were all done. I think the hallway they were working in was actually cleaner after they had finished up. Give these guys a try. They are awesome. They are honest and will take care of you for a very reasonable amount of money. They will also take the time to explain what they are doing and why they are doing it. Thank you Alan and Ricky.

I've been working with Citywide for a few years now both for my house and to refer to my real…read moreestate clients. They've come out so promptly each time and have had the cold air back up and running. Most recently, Steve came out to a client's house in Kyle after we had been working all day in a 90+ degree house where we had to go outside just to cool off. It was ridiculous but Steve came out the same day and got it fixed. Thank you!

City Wide Services is a highly reputable company that provides attentive and honest customer…read moreservice. Mike and his team have provided support for our HVAC for a couple of years and they have always been respectful and gotten the job done to keep us cool in the summer and warm in the winter. We really appreciate their professionalism and how they communicate complex issues in easy to understand terms. Recently they replaced our whole system and were thoughtful in the problem-solving process to help us with the most efficient and economical way to do it. They were interested in making us happy instead of just making money. Thank you City Wide Services for the quality workmanship and the neighbors-taking-care-of-neighbors attitude.

The A.C. stopped working in our rental home and I have to say I am very happy that the homeowners…read morecalled Dave from R.A.R.E. as not only did he explain to me what had happened and repaired it quickly but being here in Austin only 2 weeks gave us some insight on how to use the A.C. more efficiently and how we can deal with the summer heat better. I know that when my wife and I buy our home here in Austin Dave and R.A.R.E. services will who I will be calling for my A.C. repair needs. Thanks Dave.

My wife and I had our AC go out last night - 4th of July - boo!!! Today we woke up and called our…read moreHome Warranty place but it took three follow up calls before they could help us. They found Howie over at R.A.R.E and he seemed to be the only guy in Texas working on July 5th. He not only answered on the weekend but he made it out on the same day but he also fixed the problem, talked us through the issue and then gave us advice on saving month to month. My A.C. unit is as old as dirt and when I do replace it I will reach back out to Howie. I truly appreciate his/their service and attitude. 5 stars easy. Thanks again, R.A.R.E & Howie!