I had a limited time because of medical appointments. The time frame was border line on their…read morearrival time and my appointments. The dispatcher said she would try to get them to my house if she could. They arrived 30 minutes after I called. Fixed my problem and I had plenty of time to make my appointments. That is amazing customer service.

Proven promptly addressed my request for kitchen plumbing service. Richard, the plumber assigned,…read morewas welcoming and spent time clarifying the problem. The cost seemed reasonable, and my kitchen sink is functioning properly again!. I fully recommend them.

Joe responded quickly to our request to evaluate a new HVAC system to replace our 20 year old…read moresystem which had seen its day. He proposed 3 alternatives and we decided on one. We agreed to his proposal and work was scheduled for the following week. Our new system was installed and works great. These guys are professional in all areas . Highly recommended.

Amazing service everytime we call. They were able to detect a leak in our system and patch it for…read moreus and helped us figure out how to prevent those kinds of expensive fixes in the future!

Called Local Air Conditioner and Heating and Joshua was at my home in 20 minutes. Fixed my air…read moreconditioner issue quickly and reasonably priced. I will use them for any future repairs.

This business will be my A/C service provider for as long as I live in this area. I have been using…read morethem for at least two years. For not a lot of money, they come out twice per year and perform a very thorough pre cooling season and a pre heating system check in order to head off any problems. So far, I've had no problems. The technician clearly is an expert in his field and is also a very good communicator. No need to look elsewhere, this should be your company too.

Airco came to the rescue when our 12-yr old HVAC had a line back up with a lot of water damage to a…read morehouse right before our move-in day. It happened at 4:30 on a Friday in July and with all the 100+ temps that week, the three other companies I called in a panic were too busy to come out. A local friend of mine said she'd had two years of good service from Airco, so I tried them next and they got us some help in just a few hours. Ernie the technician was AMAZING, friendly and professional and a relief to work with. Later on during the water damage mitigation process with TX Dry Out & Restoration, we ended up needing to replace the old out-of-code HVAC, and had a great experience with Airco. Brandon was extremely helpful and happy to coordinate with TX Dry Out to get our new unit installed on schedule amid all the restoration work. Both Ernie and Brandon went above and beyond for us during a very stressful time, and I'm so grateful! Thank you, Airco!

This review has been revised to reflect Jeremy from Airco stepping in to fix a problem created by a…read moretechnician (Stuart) no longer with the company. Several years ago, Airco installed a 3-ton variable-speed system in a house that had previously had a 2-ton unit (and a history of trouble keeping cool). After about a year of operation, our tenants reported mold in the ducts, high humidity, and a short-cycling unit. Our investigation found that the installer, Stuart, had never pulled a permit for the work. I want to be candid: it took a negative Yelp review to get Airco's attention. Jeremy reached out, recommended we upsize the ductwork, offered a very fair price, and agreed to close out the permits. I'm slow to trust, so I got second and third opinions from other HVAC companies -- they confirmed the system size was correct for the house, and that the ductwork should have been upsized at the original install. My own Manual J calculations agreed with Jeremy's. Notably, Jeremy was the only installer I could find who was actually willing to run a Manual J. He also followed through on pulling permits and getting the city inspection scheduled. Airco worked to schedule the new duct installation during the one week we'd be in town -- during peak season, no less -- and their crew moved fast and stayed professional, which I appreciated given how brutal a Texas attic is this time of year. A few days in, the system is no longer short-cycling, and indoor humidity has dropped to about 63%. Still a touch higher than ideal, but we think we can chase the rest of it down -- possibly window seals, possibly fan settings or duct leakage. I was impressed enough that I also used Airco for a plumbing call this week.

We had an excellent experience with Jeremiah at Service Wizard. Our AC stopped working when it was…read morearound 100 degrees outside, and Service Wizard was able to get Jeremiah out to us on an emergency basis. What made the experience particularly notable is that we had been service members with Radiant for the past four years. When we called them, the earliest prioritized appointment they could offer us was two weeks away, despite having no working AC in 100 degree weather. That experience prompted us to call Service Wizard instead, and I am very glad we did. Jeremiah was friendly, professional, knowledgeable, and thorough. He took the time to explain what he was checking and what he found, without trying to sell us repairs or services we did not need. He also discovered that during a previous service visit, Radiant had installed the condensation shutoff on the secondary drain line rather than the primary line, where it should have been installed. I really appreciated Jeremiah catching and explaining that issue. Between the emergency availability, Jeremiah's knowledge and professionalism, and the overall experience, I was impressed enough to sign up for Service Wizard's membership before he left. After four years with another company's service plan, that says quite a bit. I feel much more confident knowing we have Service Wizard to call going forward. Highly recommend Jeremiah and Service Wizard!

**1/5 Stars - Big Waste of Time (and almost a lot of money)**…read moreI wanted to like Service Wizard, but my experience with them was incredibly frustrating. My AC condensation pipe was completely backed up and needed to be flushed. Their tech arrived on time and seemed very professional, spending about an hour and a half working on the unit and inspecting everything inside and out. However, he couldn't find where the evaporator line exited the house. His solution? Install an external pump and run a whole new drain line. The rough estimate for that was, well, a hell of a lot more than the $15 fee they charged me just to come out and take a look. When he left, I still had the exact same broken AC, was stressing over an exorbitant bill to fix it, and somehow found out I'd been signed up for a $15-a-month service plan that entitled me to another check-up in six months just in time for winter. Hoping to just get it resolved, I reached out to Service Wizard via Yelp later that evening to see if they could come back today to do the work the tech recommended. I never got a response. Frustrated, I called a different AC company. They actually answered the phone, sent technicians out right on time today, and those guys spent **five minutes** at my house before finding the external line, repairing it, and flushing my system. Problem completely solved in under five minutes, and the fee was incredibly cheap compared to the massive quote I got from Service Wizard. I will definitely be canceling my $15-a-month contract with Service Wizard and won't be recommending them going forward. Save yourself the headache and call someone else!

Had an installer flake out on warranty for a 3 year old system and Fuse swooped in with prompt and…read moreprofessional service. The technicians showed up within the service window and punctuality is always appreciated. They were professional and friendly. The work was done at a fair price and I can't say enough about the communication leading up to the service. I recommend Fuse with full confidence for your AC needs. Thank you!

This is our second time using Fuse, & would highly recommend! They came out to clean our indoor…read moreunit & remove the mold. Communication was clear, they were prompt in showing up, & pricing was fair. Out of all the quotes we got, Fuse's was the most thorough, & they took the most time evaluating the situation. Gary was super nice & explained what was wrong & how to mitigate the issue in the future. After the cleaning, they even sent an email with helpful tips & photos.

This is a family owned business. In an industry that doesn't always feel honest, both Carl and…read moreCallie come across as genuinely sincere, genuinely helpful, and they have never seemed to be just out for a buck. Quite the opposite, they have proactively given us tips that no one else had ever offered us (and we have always had yearly AC tune ups) to keep our AC units running longer. We appreciate this and respect them and their business. Just good, honest people.

Fast service, Carl took the time to answer all my questions and was very friendly too!read more

Sean was great ..did more than any another A/C company had done ..my ac works better than before…read more..highly recommend..

Made the mistake of using McCullough Heating and Air who are way overpriced. When challenged with…read morean offer to match a competitors price, Cedar Park responded quickly with a quote $800 less for a warranty repair. Now McCullough refuses to honor that offer because "they aren't comparable in size and service." Avoid McCullough and go with companies like Cedar Park Air who offer fair pricing.

Updating my review (4 years later!) with the same 5/5 rating after hiring Fontaine Air Conditioning…read morefor a new A/C issue at my condo. He carefully diagnosed the strange drainage issue, explained it to me and fixed it quickly for a reasonable price. And cleaned up after himself! Eric continues to be responsive, knowledgeable, and reliable. As long as he's in North Austin, he'll be my go-to A/C guy.

AC stopped working middle of the night on Wednesday evening. Was lounging in bed watching videos…read moreand heard a pop. Thought it was my crazy neighbor banging his door closed, and forgot about it. Then I started to hear a buzzing every 5 minutes or so. Told my wife to check her phone, figuring that was vibrating. That wasn't it. I then thought hmm what could it be, and as I listened closer noticed it coming from outside where our AC unit is. Went and checked thermostat and saw it was at 78. Wife likes it on 72 and I can say this unit has been managing that this year with the lower summer temps. Went out and checked it and yes the fan was on but you could tell the compressor was trying to kick in and buzzing like missing a connection. Knowing from my past AC events and that pop, I figured and hoped it was the capacitor which is usually a quick fix. The unit was 4 years old, but I was not surprised being an electrical engineer and knowing how more of the solid state components added to these appliances don't last as long as old discrete mechanical ones. What happens in our throw away economy. That is why I was so glad we used Eric. He not only gave us a great deal and great service but he offered the best warranty around. Wife texted him Thursday morning and he showed up less than 30 minutes later. He worked for about 20 minutes knocked on the door and said it was a bad capacitor and all fixed, and reminded us to not touch the thermostat for the next day or so. We asked how much we owed him and he said, "No charge." Music to my wife and my ears. House was back down to 72 by mid day and everything back to normal. Everyone has anxiety when it is mid summer and AC goes out. Not us. With an expert like Mr. Fontaine, taking care of us, the worries are gone.

Highly capable team! I've used greentek several times over the years for service calls. Go green!…read moreGo greentek.

They did a great job with diagnosing the issue of my Samsung dryer, ordered the replacement part…read moreand installed the part getting my machine back online and working again.