I stayed at the Campus Studios for two years while in grad school at the University of Oregon and…read morehad a wonderful experience. The unit was small, but had everything I needed. It was about an 8 minute walk to the Business school and about a 10 minute walk to the rec center, so couldn't ask for a more convenient location! Tammie and Tim and the VKPM team were excellent property managers and any issue I had was resolved immediately. Tammie was especially helpful when I needed to cut my lease short and find someone to sublease for the last few months. The place was well kept, and quiet for the most part. Of course on weekends outside there would be noise from undergrads heading to the bars, but that goes with the territory. Overall, I would highly recommend the Campus Studios to anyone starting out at UofO! Thanks so much!

Let me put it to you this way: the first night when I moved in to one of their apartments, i was…read moreattacked by fleas. i spoke to the manager about this and asked them if the carpet there was old. They lied and said it was a new carpet. After promising to bug bomb the apartment, exterminators were finally called and the issues with the fleas was resolved 2 weeks later. However the carpet was never replaced. How do i know? Everytime I vacuum the carpet I kept pulling up pet hair. But I didn't own any pets the entire time I lived there, nor had any animals visit. Turns out that the carpet was indeed old, never replaced, and never cared for by either the previous tenant nor Von Klein. And they just turn over the apartments and let someone else move in with out replacing anything. This is before mentioning the leaky gutters, rotting wooden stairs, peeling paint, bad plumbing, paper-thin plaster walls as well as the exorbitant $1000+ rental prices for units that are obviously worth less than $300. Everyone else on this review site is saying the same thing: "I would give them zero stars if I could" AVOID! AVOID! AVOID! AVOID! AVOID! AVOID! AVOID! AVOID! AVOID! AVOID! AVOID! AVOID! AVOID! AVOID! AVOID! AVOID! AVOID! AVOID! AVOID! AVOID! AVOID! AVOID! AVOID! AVOID! AVOID! AVOID! AVOID! AVOID! AVOID! AVOID! AVOID!

We've lived in this community for the last five years, and overall it has been a wonderful place to…read morecall home. No property management company is perfect, and there have been times when communication could have been a little better, but what has always stood out to me is that when issues do arise, they are addressed quickly and professionally. One of the things we appreciate most is how responsive the management team is when maintenance or property concerns come up. Every request we've submitted has been handled promptly, which gives us a lot of peace of mind as residents. What has truly made this place special, though, is the sense of community. We have amazing neighbors, and my son has grown up surrounded by great kids to play with. As a parent, it's hard to put a price on having a safe, welcoming neighborhood where your child can build friendships and enjoy being a kid. Over the years, we've created a lot of wonderful memories here, and we're grateful for the opportunity to be part of this community. The property is well maintained, the neighborhood atmosphere is positive, and it's clear that resident concerns are taken seriously. Thank you to the team for everything you've done over the years. We genuinely enjoy living here and appreciate the work that goes into keeping this community a place people are proud to call home. I would happily recommend this property to anyone looking for a friendly, family-oriented neighborhood with responsive management and a strong sense of community.

If I could choose 0 stars, I would…read more This property management company does not follow Oregon Landlord Tenant laws. When you move out, they are required to show itemized statements including receipts for anything being deducted from your deposit. I had requested the detailed invoicing multiple times which they failed to provide within the 31 day time period. I had filed a complaint with the OREA which stated that they are violating ORS Chapter 90 and OAR 863-025-0040. I had reached out AGAIN requesting that since they were unable to provide the detailed invoices, that I request to be reimbursed for those charges. They refused again. By Oregon Landlord Tenant law I can now request double my deposit in return. They would rather go to court than work with you. Do not use this company. They don't follow the law and scam you out of your money.

We were very impressed with Eleanor, Lori and the entire Turn Key staff. We have been RVing for…read moreclose to 40 years, but this is out first rental. Everything was arranged remotely which was very convenient. They delivered the RV, set it up and did a brief walk through which was perfect for us. The trailer was well stocked with essentials and only needed personal items. Everything worked perfectly with no surprises. I would not hesitate to rent again from Turn Key, it was a pleasant experience.

I have a van and wanted more space for my three week stay on the Oregon Coast so I rented a trailer…read morefrom Turn Key. It was a fantastic experience! They brought the trailer to my site, hooked it up, gave me an orientation and I moved in! Truly turn key service! Thanks for the great experience.

Renting from Jennings Group has been fine. Nothing exceptional, nothing horrible…read more We picked these apartments because of the security and through the last 7 months I feel they haven't lived up to the security expectations they set forth. My bike was stolen from inside a locked, secure bike locker that was supposed to have video surveillance at all times and Jennings Group didn't do anything about it. They also repaired some cement on one side of our building and in the process removed the gate that required a key to get in the community. Its been over a month now and the gate hasn't been replaced so now the community is not secure. Lindsay at the front desk is helpful and kind, so that's a plus.

Genuinely one of the worst companies you can rent from. We had an open pipe leaking literal…read moreexcrement into our front yard for three years that went unfixed. They would bandaid every problem rather than fix it. But when move out time came they tried to nickel and dime us for double what we put down for the deposit. Ridiculous. Steer clear.

I'd never contracted with a property management company when I reached out to Trio. I just needed…read moresomeone to take over my parents' rentals, and fast. A family friend referred me to Trio, based on familiarity with Trio's owner, Jason, via the Lane County Rental Owners Association. The LCROA has some useful advice for owner-members considering property managers, and some cautionary tales. I figured, "Its just a one-year contract. I can always change in the future," though I really wanted a management partner for the long term. I'm pleased to say that Trio has proven itself a long-term partner. After 18 months, I can safely say that they are a great group. Their monthly accounting is clear and comprehensive. Their communication about tenants and repairs is prompt and detailed without being overwhelming. If I had to name a complaint, because nothing is perfect, I'd say that they seem to be experiencing normal growing pains of a successful small business. To add staff they have to take on new properties first, which can be a tricky balance. I'm fine with that, given the amount of headache they're absorbing on my behalf. Go with Trio. PS - Trio deserves an extra star for handling one of my parents, the properties' prior manager, with grace. The parent has become quite confused lately, sometimes forgetting past conversations and understandings. Trio has always looped me in when this happens, and never lost patience, even though they are very busy people. I chalk that up to Jason's prior careers, and share it as proof of genuinely caring. What more could you ask for in a property manager?

Horrible. Service, management, or lack there of. Money hungry…read more Dishonest. Don't rent through trio. They will raise your rent with no explanation. Take all your deposit when you move out. The office is never open to speak with anyone. Don't waste your time.

I lost my husband a year and a half ago and I had to downsize and moved cities. I moved here to…read moreEugene from Hillsboro. I've been adjusting a lot and Bell real estate has really helped me with making renting from them. Very easy. This is the first place since 1984 that I have rented by myself. thanks to Bell real estate. I found a nice condo and I'm very happy here.

Reached out to Bell for help getting a Springfield neighbor's rental property (managed by Bell)…read moremowed and weeded as it's completely overgrown and the building seems to be falling apart. There are people actually living in the building, including an elderly woman struggling with health issues. The entire property is a major fire hazard! Bell has entirely dropped the ball on this one. I would well advise anyone considering renting a Bell property to reconsider. This company is a joke...

I've only had one interaction with them so far, but I felt him rude & on defense - literally for no…read morereason!! Due to the fact that I couldn't verify an address for him?! I could not possibly verify what I did not know, right?! So I felt he was excessively on the negative, did not appreciate his attitude. But in his defense, maybe he was having a bad day?? However, I have tried to call him 2 business days in a row and have heard nothing back from him. Yet.

I was an add /delete on a lease that had been month to month for something like 2 years. I was…read morenever told that. .. I was told they were working on a new computer system by Tamara Lowden who works for CC and was one of my housemates and that the current lease ended in August I never received a copy of the lease. When I asked about it I was told everything was OK. We were getting a new lease. Total lie!! It gets better. These are some of the stupidest people ive ever come across. Tamara is a bonafied criminal. Prison time and she does maintenance. ​e

This has been a great company to rent from! My boyfriend and I have lived in a house rented through…read moreAcorn for almost 3 years. We recently moved out, and they were extremely helpful from start to finish. For starters, we were moving from out of state, so we had a week scheduled to view and apply for a place to live. We looked at several properties managed by Acorn, and they were on time and courteous for every appointment. When we were ready to apply they were very helpful, and we found out very quickly that we had been approved! We did have to pay a huge deposit due to my boyfriend's non-existent credit, but it was refundable, so we decided to go for it. When we got back into town for move in day they were on time getting our keys, and pretty hands off, not very talkative in the office, but we prefer that. We were a little bummed because when we viewed the house we were told the ceiling fan would be installed by the time we moved in, but upon arrival- no ceiling fan. We found it later in the attic... not sure what that was about, but it wasn't a huge deal. We did have brand new carpet though, so that was nice. Our three years at our house were great with Acorn. The few times we had issues they were on top of fixing them. Our house may not have been up to some people's standards, but as two 25 yr olds, this was our first house to ourselves, so we were not picky. The ice maker didn't work, the fridge sometimes leaked, and there were some weird decoration choices in the house, but we loved it. Once our first year lease was over, they came for a walk through, and said since we took such good care of the house we could sign another lease, or go month to month without a price raise! We weren't sure how long we were going to stay, so we went month to month. We never had any issues with this, and the price stayed constant all three years. We had one more scheduled walk through during our time there, with two different agents, and they were both incredibly friendly and courteous about our space. Any time we emailed with questions, they were answered quickly, and the one time I was late on rent they were understanding and apologetic about the late fee- my fault. When we told them we were planning on moving, they were quick with detailed instructions, and answered any questions along the way. We got our deposit refund right on time as well. We didn't agree fully with some of the deductions from our deposit, so I reached out, and was answered quickly and politely by LaDonna. They reviewed my concerns promptly, and ended up refunding more back to us. I will say that I think they need to find a new company to hire out for their cleaning. Our apartment was spotless when we left- we hired cleaners ourselves, and inspected it after cleaning, and it was done above and beyond the move out cleaning list Acorn had given us. LaDonna kindly sent me the itemized list that the company they contract to clean gave them (so this is not on Acorn, rather their cleaners) and they were billed for 15 hours of cleaning- there is no way in hell that house needed that much cleaning, and I know for a fact that several items on their list were already clean. Like I said, not Acorn's fault, but I do feel like they should maybe review the company they use, as that seemed really shady to me. Overall, while the property itself wasn't perfect, it was well-loved and had a ton of character! Acorn was easy and friendly to work with, and quick to help us when needed. I would definitely recommend them.

Terrible company. I was in a domestic violence situation which I made clear to them, and they still…read morekept my security deposit even though I A) Left the house spotless with no damages B) It is ILLEGAL to take a security deposit in this situation. There is a reason they only accept a money order or cash for the security deposit. Thieves. I will be taking legal action. Jim Straub - I will keep coming after what is due and what is right not only for me, but for all the other people you screwed over. This company messed with a tenant so bad she ended up going back to school to become a lawyer to protect people from crooks like you. Karma is real and it is coming.

I recently switched my property management company to Chinook after a year of frustration with Trio…read moremy previous company. Trio was slow to answer calls or emails and took two months to get the place rented. They also marked up services and materials adding significant extra cost on top of their monthly cut of the rent. Chinook other the other hand answers calls and emails immediately, does not charge extra fees for basic services and had a renter in place in two weeks. I am so happy to have found Chinook and look forward to a good working relationship. As a property owner I highly recommend Chinook!

I have rented from Chinook for 6 years now. My maintenance request are always completed ASAP, the…read morestaff are always kind to us. Thank you Chinook

Colleen G. Truly offered outstanding customer service. I know Enterprise says they offer "service…read morewith a smile," and she more than lived up to that. When I rented the car, she brought it to me in less than 15 minutes. I got the car I wanted and when I noticed it lacked a backup camera, rather than just apologize Colleen took the time to find the right vehicle with the right equipment. She didn't act bothered and actually made it fun. When I brought the vehicle back she remembered me by my first name... even 10 days later! I rent vehicles all the time and this was an outstanding experience from beginning to end and I cannot imagine a better ambassador for Enterprise than Colleen G. I would say she should be promoted to run her own location, but even better I think Enterprise should have her train other employees on how to make it so simple, easy and fun for the consumer. I spoke with Jay the manager and he was very nice also, as were the rest of the staff as I waited for the vehicles to be pulled around, but the star of the show for me was Colleen and I cannot stress that enough. I really hope someone from Enterprise headquarters sees this and she gets some kudos because she deserves it. There could not be a better face for this Enterprise office or Enterprise the company--you could put her in the commercials. I would pay extra to use this office and this staff versus other rental companies--but the good news is that they have excellent rates anyhow. Thank you for your exemplary customer service!

Quick and seamless customer service. The people who work here are amazing. Megan made our check in…read moreand check out process so enjoyable and SO quick. We just walked up, no appointment, and got a nice car for a few days. 10/10 recommend (give them a raise, Enterprise hq!)