A very disappointing experience…read more - Two women showed up, looked through my house, and gave me a price quote and a date and time they'd be arriving. There was no mention of any other steps. - Today, the day before the appointment, I texted the owner to confirm when they'd be arriving. She informs me that the two women who showed up are saying they appointment was never confirmed.' - I ask what part of the process was missed, because when they left we had a confirmed date, time, and price, and there was no indication of any other steps. - No reply. I wish I could give them a full rating, but it's 14 hours before my scheduled appointment and I'm now told no one is going to be showing up. Very disappointing and very frustrating. I wish the owner had communicated with me through this process.

I've trusted Marbel and her team with various of my rental properties in Lane County. They're…read moreefficient and fair with their pricing. Plus the work they do is outstanding. Marbel herself is very kind and approachable. Thanks again for everything you do, especially during the pandemic. Muchas gracias!!

My original review is below. Having read the owner's response, the polite extra star is being…read moreremoved. If it's not worth it to her to tell the two women she dealt with apart and there isn't honesty about the conversations had, the professionalism is out the window. Pretty offensive. Pros: responsive, organized, on time, kind, likable, easy to talk to, good invoice and payment system Neutral: lighter than average cleaning Con: rates Verdict: $40-45/hr is too expensive. We won't set up the recurring monthly service we'd hoped for. This business is probably better suited for those who aren't on a budget and are looking for touch-up cleanings.

Misty's has just finished up a post-rental clean for us. Really quick to respond, set up a walk…read morethrough and send estimates. Would definitely recommend them and will definitely be using them again

I got several bids from house cleaning businesses to clean our new home before moving in. ADW was…read morelocal with the most affordable bid. The owner was friendly. Her bid was $200 less than others so I went with her. On the day of cleaning, the owner asked me what my priorities were and I told her I wanted cabinets and cupboards cleaned so I could put things away, floors and then windows. After about 2 hours of cleaning, the owner came to me and said I've almost used up the amount quoted on the bid and they had not cleaned everything. I was a little taken aback as I thought the bid was a final amount. Nevertheless I agreed to almost $200 more so that all cabinets and cupboards would be cleaned. At the end of the day, I realized there were a total of 4 people cleaning so I thought with all that people power my new home would be ready to move in. The following day I looked around the kitchen and realized one kitchen drawer had not been cleaned as it had dried on dark liquid in the bottom. Another cabinet had dried herbs and toothpicks. I was shocked so I looked around the rest is the house. Some of the windows blinds were cleaned, others were not, even in the same room. (I had not asked for blinds to be cleaned but the inconsistency made it confusing. ) Only one room had the window sills cleaned. Because the house had been empty for a while, dead flies were present in almost every window. There didn't appear to be consistency in the cleaning so I ultimately went through the house wiping out cabinets and windows. I sent the owner this information just for feedback, hoping she would appreciate receiving this feedback to improve services. Instead, I received an email telling me her move in bids are usually much higher and there were more cabinets that needed cleaning than she originally thought. (This is a 2200 sq. foot house) So no apology or acceptance of mistakes made. Very disappointing. I wanted to support a local business and had hoped it would be more responsive to feedback. I was wrong.

The crew was very good. We had 4 cleanings that came in 36% over quoted price with no explanation…read more Numerous attempts to call went unreturned. I can't explain the overcharge. Didn't authorize anything but a flat rate. Credit card dispute team will decide. What a pain en el Como se llama.

Linda is a remarkable contractor. Does great work, timely, and excellent details. Highly…read morerecommended for all types of residential contracting, from small to large projects!

Prompt, excellent service by Linda Hamel. Needed Backflow testing done quickly and Linda was very…read moreresponsive. Was able to arrange everything out of state and she also updated the City - WHEW thanks for making it so easy!

Friendly Home Services is professional and provides outstanding service. Kire worked with us on…read moredecluttering and reorganizing our garage and kids' rooms. She included our kids in the process so they felt invested in the reorganizing. Thank you, Friendly Home Services and Kire for helping us have a less cluttered space!

The service was excellent! We had a deep clean to start and will be having regular cleanings…read morestarting immediately. Highly recommend their service. We are very happy with the results.

Laura did an amazing job. She left our rental cleaner then…read morewhen we arrived. She is great at communication, was on time and went above and beyond.

Don't hire her! She's a con woman! I hired her to do a move out clean because I'm disabled and…read morehave a ton of health issues (including mobility and severe fatigue) and couldn't do it myself - but i'm very clean. She only 'cleaned' a few surfaces but left mostly everything else untouched. And she did it in less than 2 hours (a 2bd 2ba) because she barely did anything. I walked through it with her afterwards and caught many things she didn't do like unswept floors, countertops that weren't even wiped down - and she would try and say that something was stained and then I'd ask her to spray her cleaner and it came right off which I knew it would. Or she'd say that she scrubbed this and that and that something was so dirty but it was much better now after she'd worked on it but in reality she hadn't even touched it - ALL LIES! And she never sprayed her cleaner - she just used dry towels but would say her towels were damp with cleaner - another lie. She didn't clean the kitchen sink or the inside or outside of cabinets. She didn't touch the oven or stove, or the laundry machines. While she did clean some things that were big - like windows/screens and the inside of the freezer, she didn't do the inside of the fridge. I didn't catch everything so I paid her what I had agreed to because I'm an honest person. But then I had to go back on several occasions when I felt up to it to clean everything she didn't. This meant I was getting on my hands and knees to clean floors and the inside of bottom cabinets with a bad back and pelvis. She never even brought a broom with her! So basically she ROBBED me of money I didn't have in the first place - living below the poverty line on disability - but she didn't care. And she was super kind and accommodating knowing she was going to rip me off - that's part of how she gets away with it. Don't fall for it - she will fool you if she can and prey on your kindness and honesty. She's a thief and her business is a scam.

Courtney was great! She responded quickly and was very reasonably priced (hourly rate). We just…read moreneeded to have the carpets cleaned, and they look great. We had her do two bedrooms and our shag area rug and it took about 4 hours. It didn't feel super fast, but I don't clean carpets often, so I don't have a good baseline to compare. She also takes cash, card, and Venmo, so bonus points for payment versatility!

Courtney has been helping me with every other week cleans for the last almost year now, and I have…read morealways been impressed by the work she has done. She also has been extremely flexible when I have needed to change plans because of my work schedule. Her prices are reasonable and totally worth it! Overall, I would highly recommend Courtney's services to anyone looking for housekeeping services.