I was skeptical about hiring a cleaning company for my home/ office but I'm so happy I hired them…read more They quoted me in a timely manner and were very professional. They asked me what chemicals I use in my home before spraying away with harsh stuff and I was so thankful they did cause I have trouble breathing. My home and office look amazing and they did everything I asked. They have been cleaning for 3 weeks now and I highly recommend them for your cleaning needs.

I never heard back from them about service so they must either be very busy or not concerned about…read morethe job

AMAZING!!!! I called Middletons on Sunday to see if I could get my apartment vacuumed the next…read moremorning as I had a neck injury and am really sore. I have family coming up Monday. Graciela answered the phone. (surprised because it was Sunday) She was SO helpful. She made time for me on Monday morning!!!!! She showed up on time and got to work. Man!!!! My place has NEVER looked so clean! It is a REALLY professional job...she even got under the rugs, and everything is spotless. I have had cleaners come before, but this was the next level. I would recommend Graciela and her cleaning service to everyone! Friendly, kind, incredible value, WAAAAY better than anything I have experienced! Thank You, Graciela! I will be back!

I got several bids from house cleaning businesses to clean our new home before moving in. ADW was…read morelocal with the most affordable bid. The owner was friendly. Her bid was $200 less than others so I went with her. On the day of cleaning, the owner asked me what my priorities were and I told her I wanted cabinets and cupboards cleaned so I could put things away, floors and then windows. After about 2 hours of cleaning, the owner came to me and said I've almost used up the amount quoted on the bid and they had not cleaned everything. I was a little taken aback as I thought the bid was a final amount. Nevertheless I agreed to almost $200 more so that all cabinets and cupboards would be cleaned. At the end of the day, I realized there were a total of 4 people cleaning so I thought with all that people power my new home would be ready to move in. The following day I looked around the kitchen and realized one kitchen drawer had not been cleaned as it had dried on dark liquid in the bottom. Another cabinet had dried herbs and toothpicks. I was shocked so I looked around the rest is the house. Some of the windows blinds were cleaned, others were not, even in the same room. (I had not asked for blinds to be cleaned but the inconsistency made it confusing. ) Only one room had the window sills cleaned. Because the house had been empty for a while, dead flies were present in almost every window. There didn't appear to be consistency in the cleaning so I ultimately went through the house wiping out cabinets and windows. I sent the owner this information just for feedback, hoping she would appreciate receiving this feedback to improve services. Instead, I received an email telling me her move in bids are usually much higher and there were more cabinets that needed cleaning than she originally thought. (This is a 2200 sq. foot house) So no apology or acceptance of mistakes made. Very disappointing. I wanted to support a local business and had hoped it would be more responsive to feedback. I was wrong.

The crew was very good. We had 4 cleanings that came in 36% over quoted price with no explanation…read more Numerous attempts to call went unreturned. I can't explain the overcharge. Didn't authorize anything but a flat rate. Credit card dispute team will decide. What a pain en el Como se llama.

I am a property manager in Eugene and we use Simply Clean for many of our turnovers. They always…read moredo a great job and get it done right away. You won't regret calling them!

Employees of this company were late and stole from my home, dont reccomend simply clean unless you…read morewant your stuff to disappear. Owner shannah called me a liar when confronted.

DO NOT give these people a deposit before the work is done! Gave them $200 deposit and they never…read morecompleted anything! THIEVES!!!!!

Paid $150 for a small one bedroom apartment to be cleaned. Left behind some type of residue on…read moreshelving that was not there prior to them cleaning. Contacted them afterwards and was blamed for it myself. Unprofessional, unreliable.

A very disappointing experience…read more - Two women showed up, looked through my house, and gave me a price quote and a date and time they'd be arriving. There was no mention of any other steps. - Today, the day before the appointment, I texted the owner to confirm when they'd be arriving. She informs me that the two women who showed up are saying they appointment was never confirmed.' - I ask what part of the process was missed, because when they left we had a confirmed date, time, and price, and there was no indication of any other steps. - No reply. I wish I could give them a full rating, but it's 14 hours before my scheduled appointment and I'm now told no one is going to be showing up. Very disappointing and very frustrating. I wish the owner had communicated with me through this process.

I've trusted Marbel and her team with various of my rental properties in Lane County. They're…read moreefficient and fair with their pricing. Plus the work they do is outstanding. Marbel herself is very kind and approachable. Thanks again for everything you do, especially during the pandemic. Muchas gracias!!

I'm leaving this review in real time. We had a messy potty training incident. I called at 1:30 pm…read moreand it's 3 pm and they're done. They had a sale and were able to get us a deal so we had all three carpeted rooms in our house cleaned. We've used them in the past for less urgent issues as well and they always take good care of us.

Poor customer service. Late arrival. Stains still visible in living room. The "special" price…read morewas not there. Almost 280.00 by the time they tacked on all the extras, and no 20% off the additional costs' as advertised. I would not recommend them, go with Stanley Steemer. I waited a day before I made this evaluation. I admit I was not happy yesterday, but after a day to calm down, I stand by my evaluation. Use anyone else but them!!

I will never recommend rose pedal housekeeping to anyone. I have used them for quite a few years…read morewith no problem. The last time they sent me a gentleman who did not know how to clean a house. He didn't clean the bathroom bathtub start moving stuff off the counter in the kitchen and he didn't move stuff and clean , me to come back he couldn't come back cause I had to go to work. And he had already been paid, and Rose pedal housekeeping had already been paid.X she. Did not call me to make it right for me. She got $164 and he got a $20 tip for nothing.

Elite Carpet Care understands customer service! They send an email with a picture of who will be…read morearriving, what you need to do prior to arrival and what they do. Jake called prior to arrival. He was able to come early so he checked in to see if that would work. Upon arrival he went over any concerns and spots I had. I asked if he had time to do my throw rugs, couches and chairs. He said no problem gave me the cost and went to work. Jake does an amazing job getting the stains, spills, etc... out. He takes great pride in the work he does. Jake takes great care in protecting your furniture and corners. I used Elite Carpet Care for my home, my mother's, and my rentals. I highly recommend them.