I'm leaving this review in real time. We had a messy potty training incident. I called at 1:30 pm…read moreand it's 3 pm and they're done. They had a sale and were able to get us a deal so we had all three carpeted rooms in our house cleaned. We've used them in the past for less urgent issues as well and they always take good care of us.

Poor customer service. Late arrival. Stains still visible in living room. The "special" price…read morewas not there. Almost 280.00 by the time they tacked on all the extras, and no 20% off the additional costs' as advertised. I would not recommend them, go with Stanley Steemer. I waited a day before I made this evaluation. I admit I was not happy yesterday, but after a day to calm down, I stand by my evaluation. Use anyone else but them!!

Had these guys come look at a leak at my property. They verified the roof was in good condition…read moreand the leak was coming from a different source, didn't charge me anything. Great company.

Reliable, well mannered staff. No strong sales pitch. Took the time to look at our home to get a…read moresense of how much damage there might be under the old roof. The entire project from first contact about getting a quote until the final debris was gone from the property was less than a week. Great work at a great price.

Fantastic service. The ladies that were here were hardworking, fast, thorough and went above and…read morebeyond a deep cleaning. I love that they don't use chemicals!! I believe they make their own cleaning products, which works for me! Their hard work inspired me to take it to the next level and ORGANIZE!! I am so glad I called them. I can't wait for their return in 2 weeks!

A very disappointing experience…read more - Two women showed up, looked through my house, and gave me a price quote and a date and time they'd be arriving. There was no mention of any other steps. - Today, the day before the appointment, I texted the owner to confirm when they'd be arriving. She informs me that the two women who showed up are saying they appointment was never confirmed.' - I ask what part of the process was missed, because when they left we had a confirmed date, time, and price, and there was no indication of any other steps. - No reply. I wish I could give them a full rating, but it's 14 hours before my scheduled appointment and I'm now told no one is going to be showing up. Very disappointing and very frustrating. I wish the owner had communicated with me through this process.

I've trusted Marbel and her team with various of my rental properties in Lane County. They're…read moreefficient and fair with their pricing. Plus the work they do is outstanding. Marbel herself is very kind and approachable. Thanks again for everything you do, especially during the pandemic. Muchas gracias!!

I asked for a deep cleaning and I was very disappointed. They asked me how it was before they left…read moreand looking over things it looked fine, but the next couple of days I found so many things that were not done, silly things, like half the dining table was cleaned and half was missed. The kitchen counters were not completely cleaned, they didn't move anything it seems and in the back corners they just didn't touch it at all. They kept asking me if I wanted things dusted, I was shocked, of course, it was supposed to be a deep cleaning. The floors were not done well, the base boards were incomplete, it was not a deep cleaning. There were many red flags I should have listened. They place got broken into the day they were supposed to come so they cancelled, and said they would call me later in the day to reschedule, that was a Friday. I didn't hear anything, no problem these things happen. But I never got a call back and I actually had to call them on Tuesday to get it rescheduled, and Neal just said so sorry I'm really not a flake. So ok, I get it, things happen. But after the poor cleaning job, I emailed them because they were leaving for vacation. I mapped out all the things that were missed and that I was disappointed for the cleaning. It has now been 3 weeks since I emailed them and I have not heard a peep. So long story short, they are unprofessional and did a very poor job. I would stay far far far away from them.

Great service! A++++! You won't go wrong with this company…read more Super flexible, accommodating and reasonable pricing. They are happy to go above and beyond and make your home shine.

The entire crew was great to work with. We had a pretty good mess in the basement from a water…read moreleak, came in and cleaned it up and coordinated with the trades that were needed and got the job done efficiently. They were also great at helping me navigate the insurance aspect. Highly recommend Becky Fickas

Close to Christmas my toilet overflowed and the plumbing co. recommended Quick Restore. Boy am I so…read moreglad they did!! They are knowledgeable, professional, they accommodated my schedule without any problems, and the owner is a really amazing person. Being a new homeowner it was a really scary learning curve water damage and mitigation. The owner helped me navigate my insurance issues and the entire crew was great to work with. I also want to give a big thank you to my first contact and the supervisor, Jimmy, who really helped me through making decisions to take care of my house and he also interacted with insurance company with skill as Foremost was really trying to give me the short end of the stick. Thank you Quick Restore!!

If you want amazing customer service and an even better job done on your floors, GOOD BOY FLOORING…read moreis who you want!!!! From the first call with Andrea, to the whole flooring process with Mike and the team, they were phenomenal. Andrea was so communicative with every step of the process. We had 2 bathrooms, 2 rooms, a living room, stairs and other projects (that needed to be finished from the previous company before we moved in) and they were done better than we could of imagined. Mike showed up every morning and sometimes with a team (who were great too), checked in and just kept us in the loop and completed the job and it looks incredible. I can't recommend GOD BOY enough! Thank you so much for everything!!!

I recently hired Good Boy Flooring to complete a large flooring project in my home. Most…read moreimportantly, they did a fantastic job, and I recommend them wholeheartedly. But beyond the quality of their work, I also want to note that they went above and beyond to answer all my questions (and I had A LOT of questions) prior to and during the installation process. They were patient, clear, and communicative throughout all the stages - from scheduling a measurement, providing an estimate, explaining details of the estimate, confirming a =timeline, and ensuring we were kept informed throughout the entire process. Their costs also came in either below or equivalent to any of the big box store's contracted installers - who I doubt would have provided the care, communication, and quality provided by Good Boy. So, in terms of their cost, their communication, and their quality, I think they are an A+ company.

Tim, Justin.Jason,Anthony and Scott restored our water damaged laundry room to perfection. It an…read moreinsurance claim and Jason worked his magic with State Farm and got us a fair settlement. Tim and Justin did the demo and dry out. Anthony and Scott did the reconstruction and finish work. All in all we got a better looking and functional laundry room in just two weeks. We highly recommend this company. Alan & Sherrie

McKenzie Taylor responds quickly and works hard to take care of your critical needs and restoration…read moreplanning.