Tim, Justin.Jason,Anthony and Scott restored our water damaged laundry room to perfection. It an…read moreinsurance claim and Jason worked his magic with State Farm and got us a fair settlement. Tim and Justin did the demo and dry out. Anthony and Scott did the reconstruction and finish work. All in all we got a better looking and functional laundry room in just two weeks. We highly recommend this company. Alan & Sherrie

McKenzie Taylor responds quickly and works hard to take care of your critical needs and restoration…read moreplanning.

May of 2018 we had a flood due in our utility room due to a water heater leak. WVR came in and…read moreseemed to know exactly what they were doing. They had the room in plastic, dryers, and brought in the people to do the work to put the room back together which included replacing dry wall, flooring, cabinets, etc. For weeks the work did not begin and and repeated attempts to contact them resulted in, 'Mike's not in, he'll call you back'. Calls were consistently unreturned. In one successful contact with Mike, who was the project manager, he told us that the flooring had not come in and that's why they hadn't started the job. We called the flooring company and they said that he had not ordered it. From the time that work did begin, it was a nightmare.Mike provided no plans to us or his workers, he mismeasured so that the work they began was not possible to complete (this was caught by a worker who, within a day was let go for some reason- he was a skilled worker) He and another man had to come over and restructure the plan. The workers did good work at first, but Mike was never available and so the work would get held up. When they installed the water heater they did not fill the tank before starting it up so it burned out the element. The work was not completed until Nove 5th, no plans or itemized list was ever provided. We had to get the itemized list of work from the insurance adjustor. The bill was paid by insurance and extra work contracted for the job was paid by us in full. Just last month, we discovered a leak again. Our water heater closet was swollen shut and the replaced drywall work inside the house adjacent to the closet was cracked (18", 7" long, 1/4" wide), in the seams. WVR claimed that the cracks were the result of "the house settling" and they claimed no responsibility for their workers' installation of the water heater. When we contacted our insurance company as when we could expect the work to begin (WVR would not return our calls), our insurance adjuster reported that Mike had told him, "Why should I do the work when they still haven't paid me?" This, of course, was a shock, and threatened our reputation and credibility with our insurance company. Mike had claimed WVR they had widened our doors and completed other work for which they were not paid. This is patently false- no such work was ever done. WVR front office confirms that all bills to us have been paid in full. Mike slandered us to our insurance company. I do not know what struggles WVR are having as a company or if this is just their business model, but we still have black mold in our house and are trying to get a resolution for the condition Willamette Valley Restoration has left our home. We can't get back the time, stress and frustration of having dealt with such an unprofessional, shoddy company over the past 10 months.

I have used WVR two times for repairs and they have been amazing both times. The first was when my…read morebusiness flooded (a toilet ran for 2 weeks while we were out of the office, destroying all of the flooring and flooding the basement with all my important documents.) I called WVR immediately and they were able to send out someone right away. They coordinated with my insurance so I didn't have to think about any of it. They had great people who redid our original soft wood fir floors and restored them to like new. And, most importantly, they had the right equipment to dry out my documents so they were still usable. Out of 30 boxes worth of papers, only 1 and a half were not back to "usable" condition. The second time I used them, I had a leaky pipe around my shower that I didn't know was leaking inside the wall until I noticed a huge wet area on the ceiling in our dining room below. Again, they came over immediately and got started. With the sensors they had, they were able to tell where the water started and stopped in the ceiling and only cut out what they needed to. For about a week, it looked like the movie ET in our house with plastic wrap everywhere to cordon off the parts where they were working! We were still able to use all the other areas and they did not interfere with our daily lives. When they restored the ceiling, they matched our heavy plaster "design" in the ceiling to the point that you cannot tell what is old and what is new. I've been impressed both times we've used them. Easy to work with, fast and efficient, and all the special equipment to get the job done.

We had an appliance burst in our home that flooded almost our entire downstairs. It ruined our…read morebeautiful hardwood flooring. I called 911 Restoration and their quick response was amazing. They brought in dryers and dehumidifier's the same day they came out to look at it. That saved us from losing more of our drywall. Their crew worked hard at getting the damaged areas pulled out and Shane dealt with the insurance company so we didn't have to. Vanessa was amazing at itemizing all of our inventory into numbered boxes and Dan did a great job at overseeing the entire mitigation process. I highly recommend this company to help you out in your time of crisis.

I got several bids from house cleaning businesses to clean our new home before moving in. ADW was…read morelocal with the most affordable bid. The owner was friendly. Her bid was $200 less than others so I went with her. On the day of cleaning, the owner asked me what my priorities were and I told her I wanted cabinets and cupboards cleaned so I could put things away, floors and then windows. After about 2 hours of cleaning, the owner came to me and said I've almost used up the amount quoted on the bid and they had not cleaned everything. I was a little taken aback as I thought the bid was a final amount. Nevertheless I agreed to almost $200 more so that all cabinets and cupboards would be cleaned. At the end of the day, I realized there were a total of 4 people cleaning so I thought with all that people power my new home would be ready to move in. The following day I looked around the kitchen and realized one kitchen drawer had not been cleaned as it had dried on dark liquid in the bottom. Another cabinet had dried herbs and toothpicks. I was shocked so I looked around the rest is the house. Some of the windows blinds were cleaned, others were not, even in the same room. (I had not asked for blinds to be cleaned but the inconsistency made it confusing. ) Only one room had the window sills cleaned. Because the house had been empty for a while, dead flies were present in almost every window. There didn't appear to be consistency in the cleaning so I ultimately went through the house wiping out cabinets and windows. I sent the owner this information just for feedback, hoping she would appreciate receiving this feedback to improve services. Instead, I received an email telling me her move in bids are usually much higher and there were more cabinets that needed cleaning than she originally thought. (This is a 2200 sq. foot house) So no apology or acceptance of mistakes made. Very disappointing. I wanted to support a local business and had hoped it would be more responsive to feedback. I was wrong.

The crew was very good. We had 4 cleanings that came in 36% over quoted price with no explanation…read more Numerous attempts to call went unreturned. I can't explain the overcharge. Didn't authorize anything but a flat rate. Credit card dispute team will decide. What a pain en el Como se llama.

I never heard back from them about service so they must either be very busy or not concerned about…read morethe job

AMAZING!!!! I called Middletons on Sunday to see if I could get my apartment vacuumed the next…read moremorning as I had a neck injury and am really sore. I have family coming up Monday. Graciela answered the phone. (surprised because it was Sunday) She was SO helpful. She made time for me on Monday morning!!!!! She showed up on time and got to work. Man!!!! My place has NEVER looked so clean! It is a REALLY professional job...she even got under the rugs, and everything is spotless. I have had cleaners come before, but this was the next level. I would recommend Graciela and her cleaning service to everyone! Friendly, kind, incredible value, WAAAAY better than anything I have experienced! Thank You, Graciela! I will be back!

Tracie & her team have been cleaning at the apartment community I manage & they do a great job!…read more Special shoutout to Alma‼. Very friendly and very thorough....Highly recommend Finishing Touch!

I'm SO PLEASED with my experience with this cleaning service. I spoke with Traci about a full move…read moreout clean and because of my circumstances she couldn't come until after I left town. Traci was communicative and her staff was thorough. They took before and after pictures and Traci called to make sure I knew everything was OK. I wish I would've known about this place before I moved.

AJ with Alta Plumbing is excellent. I had a plumbing emergency over a holiday weekend with serious…read moreflooding under my home. AJ came out quickly, set up a sump pump, got a leak detection person out--turned out a pipe burst under concrete--and took care of initial emergency water mitigation issues quickly and efficiently. Bottom line--he really saved the day and helped save my home from further damage. He also did a great job taking care of needed plumbing work under the home once the water was cleared out. AJ is fair with his pricing and his integrity it top-notch! I'll definitely hire him again for any future plumbing needs. Thanks AJ and Alta Plumbing!

Called to fix or replace the gRBge disposal. AJ came, on time, out checked out the disdposal and…read morefound it to be loose wiring, not the disposal. A simple fix that saved me a couple of hundred bucks. Thanks, ALTA PLUMBING.

I got a bid from the owner for moss removal and gutter cleaning. I never saw the owner. He sent 2…read moreguys ( one was his brother in law?) out. They showed up on a Friday at 3pm when the owner said they'd start on Tuesday. They didn't knock on the door to say hello to tell me they'd be working on the roof. We figured out they were there when they dropped a bucket off the roof and scared the #%|] out of us. They scraped some moss off the roof. They supposedly spread some moss treatment but moss is still on part of the roof a month later. They were supposed to clean the gutters but during a good downpour last weekend water was pouring over the gutters so at least one downspout is still plugged. I would not recommend using these guys. I'm gonna have to pay someone else to do the job they should have.

Jason is prompt and communicates well. Gutters cleaned and roof treated for fair cost. I will…read morerecommend Above All to friends and neighbors in Laural Valley and vacinity