Updated to 4-stars: After submitting this review originally, Sean called me and took full…read moreresponsibility for the situation. They committed to improve the experience for other customers and gave me an appropriate discount for my time and inconvenience. I am grateful they are responsive and took this seriously. Thank you for your respect, Dr. Energy Saver! Previous 2-star Review: Unfortunately, this has been a very difficult experience for me to address standing water & drainage in my crawl space. I agreed to work with Dr. Energy Saver back in October, hoping to have the work done before the rains started. However, the work was just completed on December 31. The communication of the team was absolutely horrible - with each of the team members understanding that my project was at different points. I was told it was done multiple times - with the piping above-ground, and an alarm that was supposed to be installed still in the box. Brandon and his team finally got it figured out and did a great job communicating, but there was still confusion between the manager, Sean, and the office staff, who even threatened via phone to put a lean on my home, even though I had been calling and emailing them about the poor work and needing to get the installation completed. Grateful to Brandon for his work, and his respectfully addressing my concerns and caring about me as a customer. I would highly recommend him and his crew. However, the rest of the team really needs to get their communication and customer service addressed - it's very draining (pun intended) to have to manage and check the work you're paying someone else to complete.

Sean Becker came to my home to check my crawl space. He was professional and thorough. Sean took…read morevideos of what he saw under my home, shared them with me and took the time to explain what he saw. It is important to note that Sean did an extremely good job of explaining my options and he made no attempt to "oversell" me or to get me to make a decision. It was refreshing to deal with an ethical company that was more interested in providing information than in selling m something I did not need.

Very professional and clean. Came on time and did the job in the time frame quoted…read more New vent for range and both bathrooms, working great

Great company! I had 10 windows and a sliding glass door replaced…read more Emerald Valley coordination everything the EWEB weatherization program. Great communication from the first contact, prompt scheduling, an amazing installation team, and overall made sure everything went smoothly. Highly recommend!

Marshalls has been our heater and A/C for maybe twenty or more years. installing a heat pump and…read moremaintenance of heater and A/C. In that time they replaced one heat pump and installed a second pump. The service department is the weak link in this company. Phone calls to make an appointment with the service department can go unanswered for hours. Leaving your phone number with a message to call back is futile. This problem has persisted for years and does not get better. Pointing out that problem doesn't change anything. Even to the service manager. The only bright spot of this department has been the technician Jeff Allen who has been great. He is an asset to this company. I can no longer recommend this company.

Marshall's service was very good. The tech met expectations by performing the necessary checks and…read moremaintenance. Plus, he was polite and interactive and gave me some hints about my heating / cooling system. The company communicated well with me, providing updates on the tech's arrival time.

If only I could figure out a way to get them to call me back! I've called four times and got their…read moreanswering machine every time. The message is friendly with promises to call back the same day but then nothing. I also left an email. Come on people! You only have one chance to make a good first impression.

Great family owned company. Fairly priced. Quick working. And great attention to detail. I would…read morehighly recommend Insul 8 to do all of your insulation work!!

I find it strange that everyone is more focused on a picture that could or could not be the owners…read moreand believing this makes them virtuous to denounce a photo of people they don't know. I get that the photo is distasteful; however, I'd rather know if the company does a good job more than their stupid Facebook antics. With that said, I couldn't get a hold of them when I attempted to contact.

Very unprofessional, rude, poor quality work and they even showed up late waited almost an hour. It…read morewould be better to go elsewhere.

Called 5 times to get an estimate. Nice person, said I would get a call, no call. Called back,…read moresomeone will call, no call, called back, Dan, the owner will call. No call. Have used before, good job but now don't care. Waste of rime.

We had Home Insulation come out to give us a quote on spray foam insulation for our metal…read morebuilding/shop that we built. Not only did they come under other quotes that we received, but they also got the job done, it was clean and fast for a 24x30 building.

Zach did my home inspection today. I am familiar with home building and other parts of the…read moreconstruction industry and he convinced me without a doubt that he knows what to look for and is representing the buyer's interest. The pricing is fair too since it is based on sq/ft. Zach walked us through the property showing us concerns and explained why it was important and a few options you could go to resolve the concern. I plan to update this review after I get the final report which I have been told will include all of his evaluations with photos.

Wow, Zach is super amazing. He came out for an energy audit and was courteous and patient with all…read moreof my questions. His knowledge and experience is incredible. I had him come back a few weeks later for weatherization and insulation work. He worked all day getting a ton of things done. He sealed every air leak in our attic, installed baffles for air flow, insulated our vent ducting, re-routed and insulated bathroom ducting, found a couple things that weren't up to code which he fixed, and then blew in more insulation. The whole experience of working with Zach and Premium Efficiency was superb. Communication was quick and professional. Emails and phone calls were returned promptly. I was using an EWEB incentive program and Zach was great with the process; he knew exactly what they needed and was well versed in the process. It is clear that Zach is passionate about energy efficiency and takes great pride in his work. I would highly recommend him to anyone who wants quality work from a solid local company.

Deschutes put new shingles on my roof in September. It was done quickly and efficiently, and they…read morecleaned up, even crawling in the bushes to find debris. About 2 months later, while blowing leaves off the roof, what looked like animal hair was spotted near one of the new vents. Possibly from a critter. A guy from Deschutes came out within days to check it out. He saw no damage to the vent area, but suggested a minor fix that would prevent potential problems in the future. At no cost to me! Their guys later showed up and did the fix, and were quickly gone. Am I a satisfied customer? You Bet! They care, even after I'm paid in full.

They fix the roof on the garage. Deschutes did a wonderful job. We highly appreciate and recommend…read morethem.

What a great roofing company. Their estimate came in better than the other companies. Even had two…read moreskylights replaces with estimate. Very professional when the owner came for the estimate. When the scheduled roofing day arrived I was notified a couple of days ahead. The crew was very professional and completed my home in one day. Cleaned up all debris afterwards and even replaced my outside garden lights back in there place. Thank you Huey and sons for a job well done.

They gave me a good bid, did a great job. Everything went smoothly and perfectly. I am very happy…read morewith the work they did.