I asked for a deep cleaning and I was very disappointed. They asked me how it was before they left and looking over things it looked fine, but the next couple of days I found so many things that were not done, silly things, like half the dining table was cleaned and half was missed. The kitchen counters were not completely cleaned, they didn't move anything it seems and in the back corners they just didn't touch it at all. They kept asking me if I wanted things dusted, I was shocked, of course, it was supposed to be a deep cleaning.
The floors were not done well, the base boards were incomplete, it was not a deep cleaning.
There were many red flags I should have listened. They place got broken into the day they were supposed to come so they cancelled, and said they would call me later in the day to reschedule, that was a Friday. I didn't hear anything, no problem these things happen. But I never got a call back and I actually had to call them on Tuesday to get it rescheduled, and Neal just said so sorry I'm really not a flake. So ok, I get it, things happen.
But after the poor cleaning job, I emailed them because they were leaving for vacation. I mapped out all the things that were missed and that I was disappointed for the cleaning.
It has now been 3 weeks since I emailed them and I have not heard a peep.
So long story short, they are unprofessional and did a very poor job. I would stay far far far away from them. read more