My original review is below. Having read the owner's response, the polite extra star is being…read moreremoved. If it's not worth it to her to tell the two women she dealt with apart and there isn't honesty about the conversations had, the professionalism is out the window. Pretty offensive. Pros: responsive, organized, on time, kind, likable, easy to talk to, good invoice and payment system Neutral: lighter than average cleaning Con: rates Verdict: $40-45/hr is too expensive. We won't set up the recurring monthly service we'd hoped for. This business is probably better suited for those who aren't on a budget and are looking for touch-up cleanings.

Misty's has just finished up a post-rental clean for us. Really quick to respond, set up a walk…read morethrough and send estimates. Would definitely recommend them and will definitely be using them again

Vendors: Jim and Sonja…read more Monday October 11: 8:37 PM message from Jim: left a voicemail for you. My apologies again, our son tore his knee ligament. We just finished at the ER. Anyway, please call me back or I'll call tomorrow morning if I haven't heard from you. Friday afternoon works (after 1-2 pm)* - Monday, 10/18 works also. Again, sorry. Respectfully, Jim and Sonja Thursday October 14: 1:43 PM text from Jim: Confirming our cleaning of your home tomorrow afternoon. We will be at your place between 2-3pm. Friday October 15: 3:15 PM text from Jim: Obviously we are running a little late. I'm just up the hill from you and will be there at 3:45. I'm at another job site. Would you like me to make it 4? 4:30 PM text from Jim: We're just wrapping up a job and we'll have the three of us at your place. Should go very well! 7:06 PM text from Sonja: This is Sonja from Sparkly Clean. We were just informed that on Monday we were exposed to someone with COVID-19. Which means quarantined till the test results come back. We are on our way to get tested now. I'm so sorry. We did not expect this. That person had zero symptoms. So fingers crossed we are good to go. But can't risk exposing anybody else. We will let you know the results as soon as we know.

Excellent professional service. Cleaned my apartment for a move out. If I don't get my deposit…read moreback it won't be their fault. I was extremely pleased with how they cleaned my apartment. It sparkled! No pun intended. I highly recommend this team

Taylor is phenomenal! She does such a thorough job and is reliable and punctual for our regular…read morehouse cleaning. If you are looking for someone who is professional and detail-oriented, she will go above and beyond your expectations! Highly recommend her!

From the owner: This business specializes in helping you relax in a clean home. Our goal is to clean your space so…read moreyou don’t have to. You’ll have piece of mind knowing when you come home it’s family time not cleaning time.

Extremely nice staff and owner. Cleaned my 3500 Sq foot home until every detail I had requested was…read moredone to perfection. Even offered a fair rate for the amount of work I needed. I'd recommend this company to anyone.

Be warned that they have aggressive late fees. I went to pay their invoice the next morning after…read moreconfirming cleaning was done to my satisfaction and they had already charged me an additional $75. I reached out and they refused to waive the late fee as it is in their contract.

These cleaners went above and beyond My rental needed a deep…read morecleaning and they left it sparkling Very worth the time and money to hire this awesome crew

I recently contacted Housekeeping Express to inquire about Housekeeping services. Michelle…read morecontacted me quickly and we discussed our options. We decided to do an initial deep cleaning with continuing bi-weekly cleaning. Michelle and Maranda arrived on time and proceeded to give my house the deep cleaning it needed after a remodel. Work was performed efficiently, effectively and with great communication. I feel that the cost was reasonable given the work performed. I look forward to working with Michelle and Maranda on a continuing basis. I highly recommend contacting Housekeeping Express for your cleaning needs.

I needed a move out cleaning for an apartment I was in. It was already pretty clean, but they came…read morein and really did a nice job of finishing it up.

Thank you Mariah & Rhaiza for a great cleaning job--so appreciated…read moreSo great to have a clean home.