We had a great experience! Our carpets looked amazing. Very responsive when questions came up.read more

Such fantastic service, I am out of the area but coordinated a cleaning for an apartment in Eugene…read more Stan was on top of it with scheduling, and very pleasant to deal with. Quick turn around, and I see why he is so strongly recommended. 5 stars!

I needed my area rugs cleaned before thanksgiving and they made it happen and the service was…read moresuperb, friendly and efficient. I will be using them again and telling my friends!

I will absolutely be using Rob's Carpet Cleaning services again! The scheduling was extremely easy,…read morethe customer service was amazing, the final product was a sparkly clean sectional, and all for a great price! Our servicer was Titus and he rocked

After a tech snafu, Adam called and got me patched up. We're scheduled for next week!read more

I gave Adam a huge challenge. We have a house that was a rental and the carpets are done full of…read morepet stains and really need to be thrown out. I asked him if he could come in and just get rid of some of the odor to help us live there till we can replace it this summer. He didn't promise me he could but darned if he didn't. They looked amazing but of course some of the spots came back not his fault. But the smell definitely improved. I love it when a vendor under promises and overdelivers. We will use Adam again

I'm leaving this review in real time. We had a messy potty training incident. I called at 1:30 pm…read moreand it's 3 pm and they're done. They had a sale and were able to get us a deal so we had all three carpeted rooms in our house cleaned. We've used them in the past for less urgent issues as well and they always take good care of us.

Poor customer service. Late arrival. Stains still visible in living room. The "special" price…read morewas not there. Almost 280.00 by the time they tacked on all the extras, and no 20% off the additional costs' as advertised. I would not recommend them, go with Stanley Steemer. I waited a day before I made this evaluation. I admit I was not happy yesterday, but after a day to calm down, I stand by my evaluation. Use anyone else but them!!

This was the easiest appointment to make and they did an amazing job! Highly recommend, we needed…read moreour carpets cleaned before moving into our house as the cleaners that came in did not do them. Wish I had used PNW to do all the cleaning-thank you so much for coming out on short notice and for working with us.

I made an appointment with Greg, the business owner and he was able to give me an estimate over the…read morephone for carpet and upholstery cleaning. He was very friendly and accommodating and did an excellent job cleaning our loveseat and carpet in the family room and bedroom. It was astounding to me how much dirt he removed from the carpet and it looked just beautiful along with the ottoman. They both dried very quickly.

As an apartment manager, I've had the pleasure of working with Ross & his team for 11 years now!…read more Whether if it's carpet cleaning or assisting with a water situation, Ross & his team are pro's!

I've worked with Ross, Mr. Color for about 2 years now. Love Ross, love Caleb/Kaleb, they are so…read morequick with turnover time, they ALWAYS show up on time and the correct date and send invoices quickly. They have extremely reasonable prices! I would recommend them to anyone especially if you manage apartments! Ross is very easy to work with. 10/10!

Such a wonderful owner! He does all the work himself and…read morereally cares about his customers! All my rugs and couch look brand new. I will be calling him again next spring

Excellent work in vacuuming carpet and identifying tough stains. Extra detail to remove stains and…read moreuse of excellent wand to remove moisture from the wet carpet to ensure quick drying of the carpet. Mark is Very knowledgeable and uses excellent steam cleaning machine to clean carpets on my stairs , bedroom and carpet in front of My bathrooms and kitchen. For sure 5 stars!

I'm very pleased with this the job Emerald Valley Carpet Cleaning did on my carpets. Barry worked…read morehard and got stains out from each room, the traffic areas and stairs look so nice! I'll definitely use them again!

If I could give zero stars I would! An acquaintance of mine (Mechelle Pasamonte) crapped/peed all…read moreover my house (too much Seroquel and laxatives, not a good combo after gorging on Mexican food) she hired Emerald to come clean the carpet. This was after I had spent countless hours scrubbing the carpet with bleach water and Lysol. The young man who showed up was very friendly and offered to clean the one side of my bed for free. The time it took him to do the carpet area and the bed was maybe 20 minutes. It took less than 30 minutes for everything to dry. Unfortunately, nothing smelled any different after the carpet dried and it actually seems worse than before! I would not recommend this business!