Every time I come here, the owner gives off an unfriendly attitude that makes customers feel like they're a burden. Instead of trying to help with simple issues, he seems annoyed that you even ask. One time, a dryer was cold, and there was a sign saying refunds would be given if there was a problem. I put in one quarter just to test whether it was working before wasting more money. When I explained that the dryer wasn't heating, he smirked, and said, "It's not going to dry on one quarter." That completely missed the point--I wasn't expecting my clothes to dry on one quarter. I was testing whether the dryer was producing any heat at all. Another visit, he was already staring at me as soon as I walked in, making me feel unwelcome. I politely asked if he could exchange two dimes and a nickel for a quarter. He smirked, gave me an annoyed nod, and said, "I don't have a quarter." It's a laundromat, where customers use quarters constantly, so that response didn't make much sense. The machines are one thing, but customer service matters too. A little professionalism and basic courtesy would go a long way. read more

Only issue with this place these days are the dryers that work sometimes.... Sign says they would refund it and credit it to the next dryer but the guy who was working said "he didnt know". Used to feel lucky coming here now its a headache and I will be looking for a facility with updated machines. read more

Laundry Depot - Good luck. They wont keep track of the ones that work and the ones that dont work. - Laundromat Near Me - Reno, Nevada

Super convenient & tons of machine. Price is phenomenal. While visiting Reno we needed to do laundry (baseball tournament for 9 days), opens early, in and out in an hour. read more

Great experiences here. Very clean, decent atmosphere. .................................... ........

First, impression...very clean. The workers were wiping down the washers and dryers, and floors weren't trashed. Washers were nice....it is a coin laundry, but they offer a laundry card called Spyderwash. Which you can add money to instead of carrying around a bucket of coins.. They have 45 lb washers that are $5.50. 30 lb washers that are $3.75 20 lb washers that are $2.75 Dryers are 8 minutes for$ 0.25 And a giant dryer that is 4 minutes for $0.25 Lots of table space to fold clothes Lots of signage about the do's and don'ts. I don't mind.. People have to take responsibility for their stuff, and no shenanigans will be tolerated!! All in all, it was a nice experience. Another nice thing is that there's always an attendant on duty. Thank you!! read more

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We've just moved to Reno and don't have our own machines yet. To say I'm particular about cleanliness and the condition of my clothes would be a vast understatement, and this place hits the mark. The owners are constantly moving around the room, cleaning and tidying, making sure things are kept in top notch condition. I read reviews on three places before choosing this location and we went yesterday with 9 loads! This is the most well maintained laundromat I've ever experienced. Comfortable chairs to wait in and big double tables to fold! Machines are in excellent repair, clearly labeled, and perfectly functional. Prices are marked and they range for the various sized machines in a way that's clear and fair. They even have signage telling you exactly how to operate them and where to put the soap, which I needed as these aren't your regular home machines. They have one dryer that was big enough that I could have put my whole fiancée in there, not that I'd even think of that, haha, he was helpful with the folding and getting it back into the car. I highly recommend this spot for the quality and condition of the machines, and saw the owner folding a client's wash and her touch was on spot, her folds and stacks put my amateur approach to shame. I'll be back with my large items even when we get a set of machines at home as this place has the gigantic machines and dryer to host even the fluffiest blankets with ease!! read more

In town for my son's baseball tournament. Hours state open until 10pm on Yelp! And I arrived at 7:58pm. Sign inside says close at 9:30pm and no laundry allowed after 8:01pm. I put my laundry on a table and walk around looking for a functioning change machine to get quarters to use washing machine and the woman deny's me to use wash my clothes. Stating it's too late and says there's another laundry mat a mile away that closes at 10pm. I told her this one says online closes at 10pm and I arrived before 8pm I was getting change before loading the machine. She said it's not fair if she had to allow me she would have to allow everyone and to come back in the morning. My son has a baseball game at 8am and we couldn't get here earlier because of his games today/all weekend that depleted our clean pairs. I am writing this review at 8:05pm in the parking lot before heading to big 5 before they close to spend money on new baseball pants Yelp! Should update the hours of this business to close at 8pm read more

It was pretty clean and quiet. There were a few interesting characters but everyone stayed to themselves. There were three sizes of washers: 20lbs, 30lbs, and 45 lb loads. It cost me roughly $2.25 per wash load and $1.25 (a quarter for every ten min) for the dryers. There was a tv up on the wall with something on, but I mostly hung out in the car or walked the tow blocks to grab a coffee at Homage. Not a bad place to get a load of clothes clean. read more

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This is an alright little laundromat that's by far the most convenient to the downtown casino-hotels, new to me as I haven't been to Reno in a few years, it replaces an older one that used to be on the other side of the Gold Dust West. Place has newer machines that work pretty well, well-maintained enough and all that. My only complaint is the payment system. Machines technically take quarters but it's bring your own apparently, as the two change machines have "OUT OF ORDER" signs on them. Lacking that option, you have to pay $1 to buy a "Spyderwash" card and then load it with bills. So if you don't have enough ones on you, a $4 load of laundry turns into $6 with all this gimmickery. Yeah you get to keep any extra on the card, but if you don't live in Reno or plan on doing long trips there, good luck finding a use for it ... apparently Spyderwash is some national thing though, so maybe you'll run into one at a truck stop or something, I dunno. The card also sucks at the dryers. They're 25 cents for 8 minutes which is fine, and they heat up pretty well. But you have to swipe the card individually for each 25 cent increment! Takes forever and is incredibly annoying. It's OK but come properly prepared with your own quarters or small bills. read more

Laundry depot is well maintained and the staff is extremely friendly! They also have a laundry card option which I enjoy more, rather than trying to carry quarters around. read more

Owners are great! Older lady who usually works later in the day isn't very friendly. We've been coming here for a little bit because they have nice machines, however I don't appreciate being treated like Im doing something wrong by waiting for my laundry so we'll be taking our business elsewhere. read more

Who doesn't love when their washer breaks down between Christmas and New Years?!? Unable to get a repairman out until after the new year, my husband and I decided to spend some "Quantity Time" together by washing some essentials. Luckily, our Yelp app pointed us to use Laundry Depot. Great parking, safe, clean, and even has large TV screens (with the volume so you can hear it!) so you can pass the time. We took a row of 6 machines and didn't notice until after the washing started that we chose the small machines. Oops. But good to know that they offer multiple size washers to accommodate larger loads. I was glad that the machines took credit/debit cards because I'm out of laundromat practice and didn't have a stash of quarters handy. As we were waiting for our clothes to dry, we noticed a gentleman cleaning up areas, emptying trash cans, and cleaning out lint traps. I'm assuming he's one of the owners but it was nice to see his pride in the workplace. I'm really hoping we can get our washer fixed ASAP but if we can't, I would feel very comfortable using Laundry Depot again. read more

Laundry Depot - Row of smaller washing machines. - Laundromat Near Me - Reno, Nevada

Conveniently located outside the casino vicinity (.5m), this place is well-lit with ample parking. We did laundry during weeknight, so cant really tell how crowded it will be on weekends. But there are plenty of machines, so you won't have to wait awhile. They also have coin changer, detergents and snacks vending machines, in case you come unprepared like me. I recommended to my coworkers and since they didn't have enough time, had the extra laundry service, drop off and pick up! Amazing! read more

Laundry Depot - Washing machines at 20lbs load, $2.25/load; other row of machines are available for heavier loads - Laundromat Near Me - Reno, Nevada

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We stopped here directly from a week at burning man, and washed everything. We used a lot of washers, and made a little mess, but the owners were incredibly nice, incredibly helpful, and wonderful to work with. Everything we brought to burning man is now cleaner than it was before we left home. read more

When you have to launder comforters and throw blankets, I would recommend Laundry depot for clean, fast service. The size is huge for washers and dryers. The owner is on site and you can use your debit/credit card. Great facility and clean machines. read more

Awesome place - one of the owners is always there. I've been three times for wash and fold - just drop the stuff off, they wash it and fold it and then put it all in a nice bag. Perfect deal, inexpensive and I don't even have to fold my clothes. Completely recommended read more

Friendly employees, someone always there and great washers and dryers. $2.75 for wash and .25 for 8 mins on dryer and they take credit card.

I decided to visit this business and so happy I did! This Laundromat is so pleasant to wash and dry, because they offer top of the line Electrolux Appliances to get your clothes clean and dry. The Owners are great and they are always onsite. I felt comfortable and safe and that's also a plus for me as a Woman, I'm actually looking forward to my next trip. Thank you Laundry Depot, you make my laundry day very pleasant!!! read more

This place only has the bigger washers. It's Very expensive. I paid $4.50 per wash. I was visiting the area, so I had no choice. Also, the dryers don't dry very well, so I had to keep putting more money in. Only plus is it was clean. read more

My husband and I have been going here for a few months with no real problems or complaints. We unfortunately will not be returning after the owner decided to be very aggressive and rude. We did not have a mask with us at the time and there were maybe 2 other people total in the building, we sat down and instead of politely asking us to wear them or offering us a mask the owner aggressively asked us why we weren't and continued to be very rude. I don't mind when someone is polite about it, but he did not offer us an alternative mask option and left us feeling singled out as many other people were not wearing masks. We were not bothering anyone and his tone and harsh words to us were completely unnecessary. We have decided to go elsewhere now. read more

My family stopped off in Reno in between camping trip spots last weekend to get a fresh shower and take care of some laundry (3 week CA camping tour... awesome!). Anyhow, we decided to use Laundry Depots wash, dry and fold services and we were not disappointed. A nice Asian gentlemen received us warmly and worked with our schedule to make sure we would have our much needed laundry by the time we needed to get out of town (headed to the Klamath River in Yreka... again awesome!!!). Anyhow, just wanted to recommend the service to anyone interested... $1.50 per pound and they weigh it right in front of you... Well worth the convenience!!! Thank you Laundry Depot! (High end, new washer/dryers too!!!) read more

Cleanest laundry mat I've ever been to! Parking lot is right out the front door which is convenient, plenty of washers and dryers. Friendly owners! read more

They keep charging my credit card...I paid for a prepaid card for the machines, and ever since it has charged me twice $5 dollars. Went there last week and again another charge went through... seems shady... will be contacting my bank. read more

I'm glad I didn't read the reviews before I came here. The place is clean and all the machines look new. I like that if you don't have any cash or change you can use a credit/debit card right on the machine to pay for your wash! The owner is right there to help you if you have never been here before, and she is very friendly. read more

This is the perfect place if you're looking for a drop off wash & fold. The owners are extremely hardworking and care about their customers! I definitely recommend this place! read more

very clean! very inexpensive... Plenty of washers, small, med, large! I went at 855pm i was able to do 3 loads and dried them all by 10!!

They just remodeled and updated everything, it's all brand new! They have everything you could need, the ability to pay with a debit card right on the washing machines, everything is clean, the people are very nice and helpful, and the prices are fair. Definitely recommend. read more

Laundry Depot - Laundromat Near Me - Reno, Nevada

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This laundry mat is rad! For a place where you can oftentimes dread going. This place takes ALL the dread and makes it a dream! How?! By being thoughtful and kind owners who are gracious to their customers. Well maintained facility that is well-lit at night and immaculately well kept any and all times. I really appreciate a wave and a smile from the owners as I enter and the wife has a great sense of humour! She said to me" O I would do anything for you!" Which made my day. But her sense of humor carries on to later when she stopped by to show me how she had done this by wiping the water spillage from my opened machine! Laughter is what we need in a place like Reno. That can sometimes feel "BATTLE BORN?!" So go to the Laundry Depot and Live, Love and hopefully Laugh! Hana read more

We were in town for the Reno baseball tournament all the way from Hawai'i . The person in charge was sleeping in the front corner but it was more than easy to figure out exactly how to do what needed to be done. Machines worked quickly and dryers were nice and hot. Very conveniently located and great for traveling people if not residents. And I've seen many laundry facilities. read more

Haven't needed to use a laundromat in years but home washing machine beyond repair so went to this laundromat based on Yelp reviews. I've now been 2x. This place is reasonably clean inside w washing machines that worked fine. One of the owners was there each time I went which I think helps all to be a smooth operation. The first time I asked the owner some questions and he was helpful. I felt so comfortable here I'm giving it 5 stars. And, now I have clean clothes! read more

Clean and well maintained facility with manager on site. Felt safe although there is plenty of pedestrian foot traffic all around. New, properly operating machines makes laundry a breeze. read more

Clean facility, new equipment, and a friendly helpful staff when I went today. No indication relating to previous reviews, this place was first rate! read more

We just stopped off to do some laundry on our way through Reno, and we're so lucky to find Laundry Depot. It's super clean, great machines, and run by a lovely couple who are there if you need help. Machines take cards and coins. TV, WiFi, and the atmosphere is bright and welcoming. Very safe too. read more

Cleanliness of the facility was terrible. Chairs with no backs on them. I am visiting from out of town. I understand it could be hard to maintain a facility with unsavory clientele that do not respect the property of others. However, there are things that could be done to spruce up the place. I am scared to have my cloths touch anything except the machines. I will say that most of the machines were in operating condition and did as they were supposed to. The owners need to take some pride in their place. Could be a decent laundromat. read more

This is the cleanest and nicest laundry mat I have ever been to. The owner is Sue and she is very nice. Everything is brand new and state of the art for once my laundry and my blankets don't have that burned smell that they get at other places. It's very quiet and clean with free Wi-Fi and big smart TVs I will definitely be coming back to do my laundry here. read more

Great place to jump in a do a load of laundry. Helpful and kind staff, clean facility and lots of machines

I've been coming here for about the past three months and I am definitely going to keep coming back. The washing machines are very powerful and fairly fast. They have several wash style selections and the machines are always functional. They have several different sized machines with the largest machine costing less than 5 dollars for the typical wash. Adding an extra rinse cycle only costs 25 cents more. The standard dryers are large enough to dry my queen sized comforter. The dryers only cost 25 cents for 10 minutes and they are super powerful so I typically only spend 50 cents per dryer. I love the management here as well. They are always onsite and willing to help you use the machines. They also give fantastic advice on how to maximize your laundry experience. This is great for someone like my partner who doesn't do laundry. This is the best laundromat in the Reno-Sparks area and will leave you confident that your clothes are getting the cleanest they possibly can! I'd give more than 5 stars if I could. :) read more

Laundry Depot - Laundromat Near Me - Reno, Nevada

I have been coming here for months. The washers and dryers are clean and work great. The hours are great since they are open late. The owner is always there if I need help. There is plenty of space to fold laundry and put your laundry basket down. There are vending machines too! read more

They are dishonest on their website about prices. Dryer $.25 for 10 min not true. $.25 will get 8min and a normal load will cost you a dollar . Why would you be dishonest as a business owner over 2mins. I'll find another place to do my laundry read more

This laundromat is convenient located to downtown and right across the street from a casino so it was easy to get change. There was enough parking. It's clean enough and well priced $2 for single load machines, $3 for double and $4 for triple 25-cents for 10 minutes on dryer. I would usually wait to go home to do laundry, but I was moving my son into the dorms at University of Nevada so we had lots of bedding (quilt, sheets, towels) to do, which all fit nicely in the triple load machine and dried quick enough in the hot fast dryers. read more