This is a clean and well-maintained place to do your laundry. There's always someone here taking…read morecare of the facility, which I appreciate. Occasionally, I do see some homeless individuals around the area, but it hasn't been a major issue during my visits. Parking is easy, with a large lot for the strip mall. I used to get water here as well, but since they upgraded to a new machine and raised the price, I haven't been coming as often for that. Overall, a solid and convenient spot.

Highly recommend The Laundry Room. This place is SUPER CLEAN. Friendly and helpful attendant.read more

I've gone at all different times of the day and it's always my go to! They recently upgraded their…read moreflooring which makes the place nicer. The times I've gone, staff has been present, engaging with customers, and cleaned. Because it's 24 hours, it's my go to place and love that I can walk down the street for a nice and quiet walk while I wait.

Kinda surprised by all the positive reviews. I went in for the first time today and was surprised…read moreat how old the place looked inside. There was an attendant (I think) outside folding laundry and she gave me a mean look when I first walked in. I'm not sure why the negative energy but whatever. The machines were easy enough to work but the advertised free WiFi is a mystery. You need a password and I didn't see any posted anywhere. So no WiFi for me. Also, quite a few of the other people inside would leave their carts in front of the used washing machines and one even got an attitude when I asked her to move her cart so I could retrieve my laundry. The whole experience wasn't positive and I wouldn't come back. Very unfriendly and cramped.

UPDATE- 0 Stars- Immediately after leaving my review below this one, the owner pulls up to the…read morelaundromat and yells out "who is Jacqueline S?!" She began to yell at me and scold me in front of my toddler for a good 5 minutes. I was super uncomfortable and my son was scared. What a weird "business professional" to feel comfortable yelling at a customer in front of her child. My previous review stated facts, let's make it a more positive experience for customers instead of trying to scare people into leaving a good review. PREVIOUS REVIEW- 3 Stars - I like this laundromat but it's almost impossible to get laundry done here in a reasonable amount of time. The weekends are understandably busy but then during the week the employees who wash the drop off laundry take up all the washers and dryers. It's pretty frustrating. You end up being stuck here waiting for a washer, counter space to fold and a dryer (especially a dryer). They leave the clothes just sitting in the dryer or washer and get to it when they get to it. Even though they notice customers waiting. There has to be another system for drop off laundry, it's not fair to walk in customers. Or, this might as well be just a drop-a-load spot.

Very nice laundromat!…read more It's very clean and the staff are very particular in keeping it clean (one lady was cleaning up a storm when I arrived). Speaking of staff, the lady that was cleaning offered to help me with anything I needed. I told her it was my first time being at the laundromat so she offered to help me. While everything was pretty self-explanatory, I just wanted to point out the amazing customer service. I wasn't there very long and I'm very impressed with the laundromat. The music selection is pretty amazing (it was early 2000s R&B music when I went), and I just really like the whole ambiance. Parking is a little tricky; it is in a small shopping center with other businesses so you can park on the street if there is no parking inside. I came on a weekday so there was plenty of parking for me.

I had a great experience here! It wasn't busy at all when I came in and the washers and dryers were…read morevery easy to use. Not sure why, but mobile pay wasn't working for me but they have a coin machine. The staff here was helpful and kept an eye on everything. Everything was clean and my laundry was done in less than an hour and a half!

Very clean laundromat. I stayed inside while my clothes were being washed and saw the attendant…read moreconstantly cleaning the place. It's in a safe neighborhood and didn't make me feel uneasy as a woman being there alone at night.

Customer Service Customer Assistance…read more Customer acknowledgement There was a young lady Wednesday working and she was amazing then a much older mean woman replaced her! Broken English And rude! I took a client to do laundry: needed a dollar bill for quarters for their machine to add money to cards they use!!!!!! She told me they don't help with that get it somewhere else next time! I told her ILL NEVER BE BACK HERE!!!! Didn't want to even try ur Asian owners business! Given our nations climate. But hey - she needed to wash!!!! He the owner came in collected Mo ye from machines and didn't utter one word. Nothing. My thoughts It's just one dollar after spending 8$ on one washer - I can't dry now! Buttttttttt, This is America in all its greatness!

Over priced $8.75 a load for medium machines and the small machine is $4.75 a load it's over…read morepriced. If you forget to add something to your laundry and need to stop the machine it legitimately makes you pay for a wash all over again. My fist and only time I'd ever go here. Over priced, the lady working inside has attitude when asking her why it's making me pay again when i just opened the machine before it even started the cycle

I recently took a trip and I found that packing was much easier... All my laundered clothes were…read moreorganized and folded properly. Going back to doing my own laundry is definitely out of the question. Considering my time and the cost of the machines at a laundromat, Laundryago has a permanent customer!

Great Service Wonderful Experience The Pick up and Delivery Great Service and always on time.read more

Fast fluff and fold. This place is clean and everyone is nice. Gabi is sweet and super helpful.read more

Don't visit Pasadena Laundry during the summer months, as there's no air conditioning. It's…read moreincredibly hot, and you'll end up sweating profusely while folding hot, damp clothes. I've dried them three times, and they're still wet? That's ridiculous! I prefer the card system at Sierra Madre Laundry because it has an app that alerts my phone when the wash and dryer are done. Additionally, their dryers actually thoroughly dry clothes the first time. And I can add funds on the app and check my balance. However, the kiosk here couldn't read my card to display my balance. Perhaps it's time for an upgrade in the POS system. And seriously, it's high time they installed a working air conditioning system!

I'll do my best not to return here again. Many of the…read morewashing machines we're not operating properly; I'd started a wash and when it stopped washing, then moved to the rinse cycle-it stopped and when I went to retrieve my washed and spun items, I found the machine with my items in it and 1/4th filled with water. Thank goodness there was a female attendant there who was cleaning - she helped me locate a washing machine that worked and helped me transfer my wet laundry to another machine. I shutter to think what would happened, how many other machine I would have had to try out before finding a working one and how much longer I would have been there had she not offered to help and if I didn't speak Spanish. The two stars are for that sweet, helpful lady, how well she was cleaning and her kindness.

It is my local laundromat so I ussually just go there but last trip 3 days ago there was a roach…read moreinside the top spinning column and also i saw one run underneath one of the machines. I know I dont eat here but maybe take care of the machines better and spray. I am paying for the wash its not like it is free. The doors are kept open i am assuming because the ac if they have any isnt working. They put a tv on which i am sure generates heat. Not necessary for the tv they do have the radio on which is enough entertainment there. Plus I see everyone drives away after they put there load in and comes back late.

I took my maid of honor dress to Mrs. Young for alterations after the bridal store unfortunately…read moreordered the wrong size. I needed the dress taken in and the length adjusted. The design was quite intricate, but Mrs. Young did a beautiful job with the alterations. The dress fit perfectly, and I was so happy with the final result. My friend also brought the same dress to Mrs. Young, and she was just as pleased with the outcome--especially since she needed last-minute alterations. Mrs. Young's skill, attention to detail, and ability to work on a tight timeline made the whole experience wonderful. I highly recommend her!

Always a pleasant experience taking my dry cleaning here. Also had one of my suits adjusted and…read morethey did a great job. Thank you for making me look good on the job. Convenient since this place is literally two minutes from our house. Parking is limited but has never been an issue for me. Prices are reasonable compared to other locations in the area.

The Laundry Room is located at 366 North Allen Avenue Pasadena, California 91106. This is a…read morelaundry that does it all...you can use the machines yourself...you can load your laundry in a machine and let the attendant text you when your items are dry and ready for you to fold... finally you can do a complete drop off for the attendant to do the fluff and fold so that all you have to do is pick up the laundry when it's ready. I noticed that the machines were clean and ready for use. As I've been there before, there are times when it is busy. They have regular customers that I'm sure have their regular days. It's nice that they have a large parking lot in front of the location so that you can kind of see whether or not they are busy. They have coin machines for change or you can purchase a laundry card. There is also a machine that has laundry soap softener etc. they also have specialized services available for diapers and large items such as comforters. This location is just as friendly as the location on Colorado Boulevard, near the intersection of Colorado and Allen Avenue. This location also has some nice boutique food establishments nearby. Great to grab a cup of coffee and sandwich while waiting. Clean machines and friendly service with coffee nearby...a perfect laundry day!

They are so trustworthy! Leave the washing to them!…read moreJason is a jewel! I bring blankets, blankets and more blankets to this wonderful place.