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    LATHER

    4.7 (158 reviews)
    Closed 10:00 am - 8:00 pm

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    Reviews With Photos - LATHER

    Daniela C.

    Came here on a Friday evening for the yelp experience and it was so cool! We were offered snacks and drinks before our experience. To start, we were asked what our skin goals are in order to tailor the correct skin care routine. After we discussed my goals, the girl walked me through each step allowing me to try the products as well. She was very knowledgeable in the products and let us know exactly what the products were and its benefits. At the end of the service, she created a basket with all of the products she recommends for my skin type and goals. I ended up buying the mini travel kit of all the products that she created for me. I will definitely be back and can't wait to try them!

    Daniella P.

    I love Lather so much. They have always been so helpful to me every single time I'm there and i always end up leaving with a new product that I add to my routine. Jay is one of those standout employees who knows how to talk to everyone and make everyone laugh. He is so helpful and hardworking!! Will always come back to lather!!

    Interior
    Natalie M.

    I was chosen to attend a Yelp Elite event at Lather. I've walked past so many times but have never gone in, so this was the push I needed. The store is clean and bright, and both people working were so welcoming. The event included a demo with a bunch of their products, and I was helped by the very friendly and enthusiastic Jay. He gave me a quick tour of the store and an overview of the products. Then we went to the sink and I tried the whole facial skin care line. Jay explained the different choices within each category (cleaner, serum, etc.) and we chose the ones best for my skin type. Honestly, my skin felt amazing and looked so bright when we were done! Then we did some body treatments, by using scrubs lotions and oils on my hands. All the products are natural, with natural ingredients and no chemicals. I ended up purchasing the whole skin care line, plus a few other things! Luckily I got an event discount. I'm very excited to try this new regime and very happy to have discovered Lather and Jay.

    Amy L.

    I really really love their tinted sunscreen. The smell is amazing and it makes my skin feel soft. The only bad thing is that, if its hot i start to have big sweat mark appearing on my face. Other sunscreens dont do that but im not sure why this one does.

    My RE-Up (aka My Must Haves)
    Trish B.

    Why haven't I visited before now... were my sentiments after my visit to LATHER, Pasadena on Friday. First time to this location and I've been using LATHER products for years now. Pasadena's location is quite cozy and on a super busy day I'd imagine it could get even more tight --compared to Long Beach but the service in Pasadena was truly top-notch. When I walked in I was greeted and began looking for my FAV products (set up is different than their other location). I needed a bit of assistance navigating where some items were and the difference between one cleanser over another. It was nice to finally have gone in and although it was far for me... I'd continue to go the distance after having such a great and welcoming experience. I HIGHLY RECOMMEND THIS LOCATION & WILL RETURN WHEN I NEED TO RE-UP on my FAV products! This review is reflective of my visit on 9/26/25!!!

    Yulissa C.

    Really fun and cool experience. I loved having a nice little spa day and trying out their products. The place is clean, aesthetic, and feels spa-like. Veronica was so lovely and fun to experience this with. Veronica did a facial analysis on me to pick out a personalized skincare routine for me. I loved how all of the products are all-natural and clean. I am huge on skincare, and having natural ingredients is so good for the body and face. According to my skin type and needs, I tried out the facial cleanser, Caviar Lime AHA exfoliator, Sweet Almond Daily moisturizer, Vitamin C Serum, and Daily SPF. My face has never felt so clean lol. Afterwards, she walked me through the other products they offer. The body lotions smell amazing, especially the coconut one, and feels so light and moisturizing. Their lip balm is so conditioning, soft, and has a subtle but nice scent. I ended up purchasing a few things. I bought their Muscle Ease Gel, which is great for relaxing your muscles and muscle recovery (which I actually needed), and I loved that this was the first all-natural cream I've tried for that. I also had picked out a few items, and Ayana recommended the pack as it came with 3/4 items we wanted! We purchased this kit and are so happy we did as it includes the Radiant Recovery Sheet Face Mask, Lip Conditioning Balm, Hand Therapy Hand Cream, and Cucumber Melon Facial Mist. My favorite product of the facial I experienced was the Caviar Lime AHA Exfoliator, it feels so soft and almost velvety on the skin but really feels like it cleans it as well. It is great for blackheads, etc. or is also just a healthy exfoliation that is gentle but still does exactly what you want an exfoliator to do. Ayana was also so pleasant and friendly, and helped me sign up for the rewards program. All in all, a different and fun experience, a much-needed spa-like day, and they offer a large diverse variety of great and clean products!

    The aesthetic is so beautiful and clean!
    Ereny H.

    I had such a wonderful experience at LATHER Pasadena! I picked up the lip gloss (it smells like fresh tangerines and is so moisturizing) along with the lavender lime soap bar and the cutest natural wood soap dish. Jay and Sophie made my visit extra special. They were beyond kind, so genuine, and incredibly knowledgeable about the products. You can tell they truly care about helping customers and creating a positive experience. I'll definitely be coming back!

    Ada L.

    This was my first time going to Lather and it was a great experience so I couldn't leave empty handed and accidentally bought too much stuff. Annie and Kate were very informative and welcoming. They recommended me which products would be good for my skin and gave me a brief detail about every section. I like that they have a lot of mini/ travel kits where you can basically sample the products or bring with you when traveling. I bought 2 different face care kits, some body whip, body scrubs, and cleansing oil. The products smell relaxing and simple which is great for the skin.

    Kathy M.

    I won a pamper party and I had experienced a Lather Pamper Party with my friends and family! There were 5 of us and Tomi was an excellent host! Long story short, we had 2 hours and each guest got a 30 minute demo. I opted out due to two prior demo events with the Yelp Elite events. She went out of her way to make my birthday so special! She bought little cupcakes for us and gave me a chocolate cupcake! We all loved the experience and we were not pressured into making a purchase. We all ended up either winning something or buying something. This is a really great place! Love their products!

    Awesome travel friendly sizes and kits.
    Jen H.

    The staff at Lather were so nice, encouraging and helpful. We were greeted with a warm smile by Ayahnna when we first entered the store, quickly followed by Jay who introduced us to Veronica, the one who conducted our consultation and presented the products to us. All the items had such a lovely smell coming from a clean line. Being a migraine sufferer myself, it was great to see how the founder, Emilie Hoyt, was also a victim to them and took a proactive approach to do something about it. The result is this wonderful variety of clean products she is sharing with the world. Using them feels like you've had a treatment at a day spa. Veronica was generous with compliments, information and suggestions. Jay and I exchanged various tips and tricks to help us out in our daily lives. We left with products we are eager to try, samples, and an overall good experience filled with friendly and wonderful staff members! Bonus: they make TSA-friendly, smaller sized products for all your traveling needs and put them into an awesome, cute set. Overall, this was a great and pleasant experience. LATHER in Pasadena is located on Colorado just down the street from some good eating spots like Poke Salad Bar and Cheesecake Factory. If you're in the area, check this place out for some quality and reasonably priced skincare products. Make a day out of it and grab a meal while you're there.

    Ally and Veronica thanks for having us! So fun and informative 10/10!!
    Melineh H.

    I was so honored to be a part of today's private girls girls day where we were able to test and purchase different natural and vegan skin products! Nikki B i bow to you queen of fabulous finds for this discovery and for including me!!! Ally and Veronica Thank you for your fantastic hospitality and you're informative direction in helping my skin glow again! Im sooo excited to look like I dont work 20 hours a day and get on dirty airplanes all the time! 10/10

    You can host your own party at Lather.
    Nikki B.

    On this Thank You Thursday I want to give a special shout out to the fabulous ladies at Lather! Lauren, Jaclyn, & Alex are the epitome of super star employees! They greet you with a smile and are happy to assist and answer your questions regarding your beauty care needs. They are knowledgeable and passionate about Lather's products. Thank you lovely ladies for always making my shopping experience enjoyable and fun!

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    Went in to Lather today to buy some things. They were very friendly and had excellent customer service. They truly went above and beyond.

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    Page 2 of 4

    Ask the Community - LATHER

    Review Highlights - LATHER

    The event included a demo with a bunch of their products, and I was helped by the very friendly and enthusiastic Jay.

    Mentioned in 8 reviews

    Read more highlights

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    I recently visited the Sephora store in Pasadena on Colorado Boulevard, a store I've shopped at for…read moremany years. During my visit, I had an unfortunate experience with a makeup artist whom I believe was named Kai. My companion and I were simply using a mirror near her makeup station when she approached us and abruptly told us not to touch anything. Rather than politely explaining that the area had been sanitized for the next customer and asking us to use a different mirror, her approach felt unnecessarily confrontational. What made the interaction even more uncomfortable was that she then returned and covered the entire station with cloths, which made us feel as though we had done something wrong or were somehow unwelcome. I later spoke with the manager, Taylor, hoping to discuss the situation. Unfortunately, I did not feel my concerns were taken seriously, and the conversation was not particularly helpful. The manager also would not confirm the employee's name, making it difficult to provide accurate feedback. I understand that the store was extremely busy, and I appreciate the challenges that come with managing a high-volume retail environment. However, customer service and professionalism should never be compromised. After years of being a loyal Sephora customer, this experience left me disappointed and reconsidering where I choose to shop. Going forward, I will likely be taking my business to Ulta instead. I hope Sephora uses this feedback as an opportunity to reinforce the importance of courteous communication and customer care.

    My first time in there waiting for my phone from Apple was not a good experience the whole thing…read morewith them is worry about getting merchandise stolen so they try to get you out fast I wasn't there for anything and the more I walked because the store is huge and so many brands I have ADHD it was overwhelming & they made me nervous I've worked retail before but I wasn't like this the products I got were nothing I would buy gave it away and the product I need afraid to use because it would be nothing I would wear since it wasn't a clean product since I have sensitive skin I use to be a make up artist so products are everything on how my makeup will lay on my complexion still afraid to use what I would recommend the store to go completely on line if they are afraid of people stealing. I worked at The Body Shop Atmosphere calm & inviting that store crickets maybe me & 1 other client. But you do have a lot of sales people. And they directed me to walk on another street to wait for my iPhone to be fixed at the Apple Store. I had money to burn but I won't go there anymore I will go back to my The Body shop or try Ulta maybe their customer service is a little calmer & inviting. Thank you

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    Shibuyala Tokyo Seikatsu Kan

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    The last time I was at a Shibuyala shop, it was in Las Vegas, NV. I usually get their Pokeman Lip…read moreCream in strawberry and melon flavors. A few weeks ago, my youngest daughter said she was out of the Pokeman Lip Cream. Well, she told me this after I came back from Las Vegas LOL. So, I had to seek out the lip cream elsewhere that is closer to home. Luckily, there is a Shibuyala in Temple City, CA. YAY! So here I am... what a fun + colorful place to find cosmetics and beauty stuff! The lady staff was super nice and lovely. I didn't waste any time. I asked and I shall receive. The lady knew exactly what I was looking for. She led me to the lip creams immediately. I bought 3 of them. They are $11 a pop... a bit pricey, but hey, our lips deserve tender loving care, too. My daughter was very pleased and so was I. We now don't have to wait until our next Las Vegas trip to get amazing & moisturizing lips LOL. Funny, I was informed this shop has been here for over 10 years LOL. I guess if you don't look, you won't find. I will be back from here on out now that I know they are in So Cal. Let's all beautify today!

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    Skin Laundry - Pasadena

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    TLDR: give it a try! It's a great introductory to laser skin treatment. Do not expect overnight…read moreimmediate results. Staff is great! Don't be late! Let me preface by saying my skin is already pretty good; concerns are light acne scarring and large pores. My skin is clear and smooth for the most part thanks to my acne meds and receiving facials from an esthetician years prior to combat my acne. I saw the ad on Facebook for the first facial laser treatment to be 50$ and figured why not! Seems like a good deal. I was required to fill out medical information prior to my appointment which is standard, I've gotten a laser facial before (4 years ago now at a different place) and they want to make sure whatever you are on medication wise doesn't interact with the treatments. I received text reminders about my appointment and the day of I received a text with instructions on where to park and where they were located. I am familiar with Downtown Pasadena and know it can be a little busy so I made sure to get here early! The place itself is a small office so I can see why being on time is important. The interior was welcoming, the front staff was friendly, the decor is lively with semi private seating areas to have your consultation. I met with Dailee for my consultation and she was really sweet, informative and easy to talk to. She went over the treatments they offer along with membership promotions, it did not feel pushy at all. Bilal was my nurse. He was also informative and efficient in going over what the treatment would do, how it would feel, and how to care for my skin afterwards. Both Dailee and Bilal were upfront on treatments needing to be consistent to see a major difference. The laser treatment itself was very quick and painless. I have tough skin and it just felt like a hot compress was being wiped over my face. Afterwards Bilal rubbed in serum and SPF so I was good to go! For the next 24 hours gentle cleanser, gentle moisturizer and minimal sun contact. I am not able to commit to the memberships or consistency needed so I did not sign up. I also have skincare I already like using so I did not purchase any products. I do appreciated the information on products, treatments, and promotions they offer though, nothing felt pushy. I will absolutely be back to do a more intense treatment for my face and neck.

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    LATHER - cosmetics - Updated August 2026

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