This is a small shop inside the shops at Santa Anita just outside of Nordstrom's bottom floor mall entrance. I was shocked that the prices were so low. I found a bunch of K-beauty brands there, and it was all priced low so I bought a ton of stuff. They even have an area for $1 face masks. It was a bit shocking. Overall, it's a good place to come and get Korean beauty, skin care, and hair care supplies. read more

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I was looking for some cream, and I remembered there was this store near Nordstrom on the first floor in the Shops at Santa Anita. The store was very organized and clean. Cashier was very pleasant at the checkout. read more

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I been in here for 15minutes. Not one worker is helping me out. I'm looking up each item what I should use one by one. It would be nice if I could get some help. (No it wasn't busy) otherwise I would understand. As someone who worked in retail before, please hire people who want to help your company & the customers. Not who are here just to get paid. read more

Came here at 1030AM on a Saturday morning. Didn't get a greeting from the attendant there but he was super nice when I asked for help. Love all the Korean cosmetic options here and all are decently priced (I used to go to tjmaxx to get discounted face wipes but they have packs here for $6). Also appreciate that they have testers for every product. I tried a collagen liquid eyeliner and that was so difficult to remove from my hand (purchased of course). Vegan lip balms, tints, liners, love this place! They have makeup remover wipes at the front register to remove any testers from your hand - just need to ask! read more

Very nice store with lots of products to choose from. I would recommend that they train the staff to know the products better. I will only shop there for products I have researched myself. read more

Update: Stopped by on Saturday, 02/03/24 with my mom since we needed to purchase more of the Nature Republic Aloe Vera Gel and Korean Face Sheet Masks! - Nature Republic Aloe Vera Gel = $6 - Face Sheet Masks = $1 per mask (buy 10, get 3 free) Overall this place has a unique variety of Korean skincare products and price varies from both ends of the spectrum. We usually purchase our sheet masks here and I'm glad the price/special remains the same as previous years. read more

Korheim - 02/03/24 - Cosmetics & Beauty Supply Near Me - Arcadia, California

I love getting my Korean skincare at Korheim. We all know Korean skincare is elite so I'm pretty excited to see Round Lab and Torriden sold here. I also really like the Beauty of Joseon line and they always have the sunscreen in stock. The store is always clean and well managed and the staff is very polite. read more

Why isn't there a phone number listed? It's unfortunate that this place has products I desire at the cost of horrible customer service. I actually got better recommendations from another customer as we were standing right next to each other in the same section which was such a pleasant exchange. However the checkout was a different experience... cashier was a standoffish young woman who didn't speak a word to me! Didn't bother asking if I had a phone number to collect my points, I spent over $100 but I was not in the mood to say something because I was already bothered by the lack of customer service. After reading the other reviews of people with SAME experiences, this makes me really sad. I don't want Chik Fil A service, just a lil hi & thank you! DO BETTER KORHEIM!!!!!!!!!!!!!!! read more

Great place to get all your major brand Korean Beauty products. I've been going here since they opened a few years ago. All of the sales associates are really knowledgeable and always help me find what I'm looking for. They always educate me when making a decision on what to purchase. Not a lot of men go here so it's a little intimidating seeing all the different products but, when you get older like me taking care of your skin is paramount and understanding what to buy is very beneficial in the long term. This is the only place I get my skin care products now and the staff are always kind and patient. read more

Came today and bought a good amount of stuff, but was really disappointed when it came to the service. The girls behind the counter were messing around and grabbing each other from the back and taking selfies. It's understandable on a slow day, but there were at least 6 other people in the store. Maybe don't do that in front of other people while you're clocked in. So I stopped by because I am super into skin care and I really like their selection of products, especially with brands like Abib, Anua, Medi-heal and Yehwadam. They have sales too, so I grabbed almost $100 worth of products, which is usually a minimum to me. When it came to the purchasing, the girl was not very friendly and frowning throughout the entire time. As I finished with my purchase, she made no mention about the points system nor did she offer any samples. I come here often so I am not use to this. I ask about it, because I don't want to lose out on my points. I ask and she tells me, "Oh, it's because something is wrong with their system." So this means I would have to do it manually, which is fine, but why didn't you mention it earlier? I love the products here, but I'm not the biggest fan of the service. It's been getting worse, so I may have to find a different place to shop at instead. read more

Can I just say this place is so...FUN! If you're into Korean beauty products this place is for you! I absolutely love their lunar new year collection by Crème and they have quite a few Sanrio products as well. K-beauty and Sanrio are my kryptonite and if I won the Powerball I would buy the entire store but alas I'll have to slowly build my cosmetic wardrobe. They definitely have famous Korean brands and also tons of fun brands for your tweens. I bought a few products for my friend who absolutely loves Sanrio items and they do gift receipts here! This store is located underneath Din Tai Fung on the 1st floor to your left going down the escalator. The lady who helped me was named Hannah and she was very helpful and knowledgeable about the products. Would definitely come again soon to collect more loot for myself this time! read more

Korheim - Lunar New Year items! - Cosmetics & Beauty Supply Near Me - Arcadia, California

I came here with my sister and had a negative experience. The girls who worked there looked like they were judging us, they kept staring at us and only us. Any time we went towards a corner one to look at items one of them came near us. I felt like they were thinking we were stealing which obviously is not true. Then she went back and started laughing with her coworkers. I wanted to leave but I also wanted to buy stuff. We bought some skincare and a hair mask . As I was checking out my items the girl in the back kept laughing under her face mask as the other girl was subtly looking at me. On top of that, the cashier didn't even speak to me. The only reason I am giving two stars is because of the products they have. I don't think i'll be coming back here any time soon. I'll just order from amazon. read more

My friend and I were looking for makeup after our color analysis. The girl there was sweet and I'm glad we made her laugh at how silly we were being. We forgot our coffee there and had to run back to get it. Service is great and so was the atmosphere of the shop. Everything was so organized and easy to find! I will definitely come back here again for when I need to get more makeup. read more

This was awesome. Felt greatly appreciated. Will come back here for my every need. The asian girl was very helpful. read more

Friendly service and everything you need for facial needs. Plus, you can't go wrong with Korean products.

The store is small and felt pretty crowded, but they do have a ton of skincare products. I wanted to take my time browsing, but it was way too hot inside, which made it uncomfortable to stay long. read more

I went there on a Saturday and asked a girl for a makeup wipe to take the testers off and she gave me the most disrespectful and disgusting look. I will and would never ever shop at this store ever again!! read more

They have everything and more! They always update their stock and usually carries viral products. It's a Sephora but for Korean skincare. You get to try their products before you buy!!! They also have a rewards system, I believe it's after 500 points you get $20 off! Really helpful and friendly employees! I love this store so much I literally bring everyone I know here lol read more

Honestly makes me sad to see negative comments about the service workers. The shop is always stocked and clean. I've come in here many times and everyone working here is: 1. Very kind 2. Helpful 3. Adorable Don't take things personally. Other people have hard days too and you never know what they have to carry in their own life... I also think parts of America are obsessed with service workers bending over backwards for you which is just ridiculous in my opinion. They do their job well! Let it be. ANYWAY this is my favorite place to purchase skincare I drive 25+ minutes here just for the stuff here! Can't trust Amazon...they constantly ship fake products that can ruin your skin. Korean beauty and skincare has changed my skin for the better. I love the heartleaf products so much! If you're thinking of stopping here I fully recommend. I'm so grateful my friend showed me this place and that it even exists! read more

Every time I'm at the mall, I NEED to go to Korheim. Please do me a favor and stop by Korheim next time you're at the mall :) Let me tell you what to expect: top-quality beauty products, excellent customer service, aesthetically pleasing interior design, and perfect music. Whoever's on aux deserves a raise! I always have the best experiences at Korheim :D read more

Korheim - Cosmetics & Beauty Supply Near Me - Arcadia, California

Found them through the Glendale location initially, and happened to wonder in to the Arcadia location by accident. Just wow... best store ever. They have such good products and the workers will help you find whatever you need. KORHEIM 4 LIFE read more

There were lots of great and interesting products and we probably would have spent more time and $$ here, but the 2 employees working (02/28/24 noonish) absolutely sucked! No greeting or asking if you needed help or had any questions about the products...they literally just stared at you expressionless. I finally just stared back and asked my daughter why the girl was just standing there starring and making the customers uncomfortable....We ended up buying just 1 product as it was a birthday wish list and left to buy at the other Korean beauty stores in the mall. Owner needs to hire better! read more

This store could use some good customer service Their products may be good, at least reasonable, but some staff should try to be more friendly and accommodating, not just show up and ring up the register. It also helps if they could explain their products to customers who don't understand the packaging because it's Korean-packaged. Putting your store in a diversed community, at least bring in staff who could be flexible and know the products you are selling. The place is nice, with several products that you would really want t to try, unfortunately, in today's world, it helps if you have good customer service, Not just products, which buyers would want to try. read more

Korheim is THE spot at this mall. It's difficult to find k beauty products in the area and Korheim has it all. I especially love the customer service, I am always treated with the best care. They're constantly getting in the newest hottest products, and all at a reasonable price. The samples are my favorite part of the store and makes it so much better than shopping online! Overall, live love Korheim. You won't regret your trip here! read more

They have $1 dollar face masks here and a nice selection of other Korean products. Employees were all super friendly!

Update: still a 3 star place in my opinion, every time I go there it's the same, service dog or not, bag or not, etc. I actually recommend Shibuyala, which is just a little further into the mall. They have the same products at a lower cost and the staff is always extremely friendly and helpful. I'm disappointed to see they're still continuing this behavior (as evident from the other reviews) and hope they eventually learn. read more

This place is very racist and they profile customers, so be aware. If you don't believe me, read some of the other one star reviews (like the one written by Lia H.). I have purchased products from this store recently and had lackluster service, but I still made the purchase. Today, I entered the store looking for a few moisturizers I saw online, and they did have what I was looking for, but I decided against purchasing them because I noticed a store worker was following me around like a lost puppy dog. She just kept following me from aisle to aisle and never offered any help. I was extremely offended because I felt like I was being watched as if I was going to steal something. The store worker was very obvious about it, and it made me feel very uncomfortable and unwelcome. As a woman of color who is open to trying new things, it has made me rethink buying Korean products altogether. What motivation would I have to shop in an establishment that treats me like a criminal from the minute I walk in? Given the fact that I had already shopped at this location in the past, I did not expect this kind of treatment. I would expect it at places like Sephora or Ulta, but not here. I am considering sending a formal complaint to their corporate office because their employees should be trained on having a little more discretion when eyeing their customers. I have worked in retail before at a very high-end store, and understand all about loss prevention, but the way they treat minorities here is obscene. There were other people in the store who could have basically robbed the place and the workers would never have known because they were too busy following me around. I will never shop here again. This place needs to do better! And rethink your choice to hire the young Asian lady with the long black hair because she has no clue about customer service. She was working today (Nov 20, 2025) at around 4pm. Just awful service! I will shop at Shibuyala from now on. read more

Good selection of products, overpriced but at least you know you're getting legit products.

I love browsing all their Korean skin care products. I mostly come for their 10 (plus 3 for free) for $10 sheet masks. read more

Korheim - 10 for $10 sheet masks, plus 3 for free - Cosmetics & Beauty Supply Near Me - Arcadia, California

My visit was a few months ago, first time and new customer. Been reading on some reviews about the store and wondered why reviews were bad. Most complaints were about being followed around while shopping. I would prefer to be followed around by an employee rather than some stalker who's got no business in the store. I've had too much experience with not finding help when I needed it most. Tip: review the product thoroughly to make sure it has instructions you will understand. If it has non-english instructions, that's where help comes handy. Otherwise, don't buy it. It was a nice shopping experience. The young lady who helped us patiently answered my and my friend's questions, made some recommendations based on her experience with the products we asked about. My friend and I were pleased. I am very satisfied with my purchase. Definitely planning on going back. read more

Came here a couple of days ago, and sad to say the customer service was just awful. It would've been a nice store to shop for your makeup and skincare products, however your employees need to do better. The cashier was just blatantly rude and the employees on the floor kept following me and my friend as if we were going to steal. The owners need to hire people with quality service because this just ruined the whole shopping experience. read more

Korheim is a Korean beauty shop that sells skincare, makeup, nail polish, masks, hair care, tools, and makeup accessories from a variety of mostly Korean brands like Toly Moly, Etude House, 3CE, Laneige, and Missha. I'm familiar with some of the brands and some of them are quite cute. They seem to sell things for the typical retail price. Some of the headbands weren't attractive and they weren't displayed nicely. But they did a good job of having visible pricing and clear signs. The Face Shop location at Westfield Santa Anita closed (unfortunately). It looked a bit nicer than Korheim and had good products. read more

So, they're a fairly new store and their selection is limited. I purchased the Etude Moistful Collagen set for $38 (before tax) and find the ingredients to be decent. If I had purchased this product online, I think the shipping would have been about $17. So, I'm definitely happy with this purchase. I know the store is small, but I hope they can expand to include more Korean skincare products. One thing they can probably improve on is their return policy. It's usually impossible to know how the skin on your face will react to certain products, unless you test it for a day or two. Korheim has a no refund policy on the products you purchased and used, so, by the time you realize your skin isn't tolerating something, you still have to keep it. read more

Good afternoon ladies !!! I love this store . They have variety of cute little stuff from skin care, lipstick, eyes shadow, toothbrushes, comb ... omg they are super cute. I used to order Olive Young but this one is better because i can actually see and try the products before purchase. For some reviews about staffs are following while people shop . Im sorry that some of you feel uncomfortable... come on please don't be .They just do their job whatsoever " the boss" asked them . Just be yourself and have FUN . We visited the store on Sunday's morning with our toddler- she checked out all of the items and my husband opened the tester for us to try ..we bought a fews items for daughter and some for us . I was so busy and didn't pay attention if someone even followed us . Come on .." girls just wanna have fun " . read more

I came to pick up 3 clio eyeliners--a request for a friend. I asked one of the staff to help me find the product-she located it quickly-but seemed annoyed (bothered?) to help me--shorter Asian girl. She handed those items to me and I brought it to the cashier. The cashier was friendly. But when I got home--ONE of the boxes--was EMPTY. I tried to call the number listed on the receipt to contact someone--there is only a message that says "this voicemail box is not set up"--so it's NON WORKING NUMBER. I tried online to find an available number to reach some--there is NO NUMBER. careful of buying products from this store--the receipt does say "final sale" on it--but checked your products before leaving the store. And yes--it's a hassle to return there--bc I live 35miles away. read more

So, I was here the past weekend. It was quite crowded. I have been custom with this store since they had a store in Alhambra. I always love the customer service until this visit. No one approached me to help me. When I approached someone to ask question, they show me an annoyed look, because I happen to interrupt them talking with their friends in mandarin. Their attention was on the chitchatting with the friends, not on the customers. It's rather chaotic in there. read more

It's nice that there's a Kbeauty store to replace the previous Innisfree (RIP), but it is really overpriced and stingy. You won't receive any samples like typical Kbeauty stores. Instead, they sell the sample packs near the register for a few extra bucks. Sometimes satchels even say "not for resale". Uh?? You're paying double a lot of times here. I order from Korea and somehow that's cheaper. They had a clay mask that was nearly $30 but I bought it for $15 online. I'd cross check prices before making a purchase! The product selection tends to be whatever is trending or hyped, not necessarily what is good quality. They have an abundance of cleansers and moisturizers and everything else is eh, especially the body section. They don't have a good selection of anti-aging products and the stuff they do have is usually more expensive, but not necessarily good. The thing I dislike is that they got rid of the sink and don't have tissues or anything to clean your hands from testers. I heard a girl behind me say "Well...I guess I'll have to go to the bathroom to wash my hands..?" I really don't like testing stuff here for that reason and that's the main draw for a brick and mortar store. They had a staff member stationed near the entrance watching the store. They weren't specifically watching anyone, but it makes me uncomfortable shopping here. I think it may be a cultural thing because that's how shops operate in Asia. As another review suggested, come here, try the products (and then find a bathroom...), and then go buy it online. Or buy it if you're in a pinch. I miss Innisfree and all the other Kbeauty shops.... read more

I usually love going to this store when I'm in Socal. They have a ton of Korean skincare that's hard to find in-store where I live. Last month, my friend bought two boxes of the Needly daily toner pads (about $30 each), because I had been looking for toner pads online, and she happened to find these at Korheim. She visited me (about a 6 hr drive away) at the end of September, about 2 weeks after she bought them. I hadn't opened the boxes until this month, and found that one had leaked out of it's container. The box had come into contact with liquid and dried up. When I opened the box, the lid wasn't screwed on tightly, and even though the seal was still on, the container was kind of slippery from the serum leaking out. I opened the 2nd box, and though the box looked normal, the lid on the container was also not screwed on tightly. A little serum had leaked out, making the container a little slippery around the rim. The seal was also on the container. The top open lid also doesn't close tightly. If one side is snapped shut, the other side lifts, and vice versa. This would mean that over a longer period of time, the serum inside would evaporate because the container isn't sealed properly. My issue is, Korheim doesn't have an official website, email, or phone number. The receipt says that returns of any unopened/unused items can be refunded within 30 days of purchase, but I'm not able to make a trip down to socal within this time period, and my friend is not able to physically pick up the two defective boxes of toner pads. I can't even contact the store to ask what can be done. When I brought this problem up to my friend, she said that she also had problems with the top open lid. Hers also wouldn't close properly, so it's hard for her to travel with it, as the liquid leaks out if the container isn't upright. Koreheim should definitely contact their manufacturer for the Needly toner pads, but I don't have any way to communicate with them until I'm able to personally make a visit. I'm mostly posting this on here so that I have evidence to bring to the Korheim team when I'm able to visit. If they aren't able to give a refund (for the $60 worth of defective product - not including the 10.25% sales tax), that really sucks for me as a loyal customer, but they also need a heads up that the product they're receiving has a pretty major problem. read more

Korheim - Cosmetics & Beauty Supply Near Me - Arcadia, California

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This place has so many nice skincare and makeup products, but I don't like going in there anymore because of how uncomfortable I feel while in the store. Every time my sister and I go in, we always get stared at by the staff, followed on our every move, and not even offered any assistance. They don't greet you either which is rude. You could obviously tell they prefer just asians but when it comes to non-asains, they stare at you like you're about to steal something and watch your every move. My sister felt something off too and she told me "let's just go." We always try to be super respectful as well so they don't think bad about us. It's like they don't like hispanics or people of color or something. I just want to be able to browse and buy products without feeling like I'm being targeted at. read more

I love this shop! When I walked in a was greeted by a nice lady and I was able to find just what I needed. They have quite the selection and I was tempted to buy more! Anyways I loved the product and will definitely be returning. read more