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    PlayLab Beauty

    5.0 (35 reviews)
    Open 11:00 am - 7:00 pm
    Updated 1 month ago

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    Reviews With Photos - PlayLab Beauty

    Jessica M.

    This is the cutest little Korean beauty store! For all your k beauty skincare needs they have it all! They also have a ton of testers out for each of their products which is fantastic because when buying something new you wanna be able to feel or smell the product! Loved their set up & especially the day time / night time routine wall! Such a clever idea to put all that together so we know which products go on when (: The employee was so sweet & so interactive with us! So helpful throughout the whole process & gave us details about certain products & her recommendations (: she was great! I purchased this K beauty setting spray I'm super excited to do full glam soon, so thank you for the recommendation (: Will definitely be back!

    Promotion for Gua Sha Workshop
    Nikole D.

    Service: Vanessa is a friendly owner that is knowledgeable about the products they sell. She is attentive to her customers and has a lot of plans for the shop once traction increases! Environment/Ambiance: Although they opened approximately 6 months ago, the store has a good selection of trendy and current Korean skincare/make up and a handful of Japanese skin care products. The prices are consistent to what you would expect at other places. Despite the small interior, the store places their products neatly and in an organized fashion that customers can follow. Each price tag includes a short description of the product, key ingredients, and what's the application for the product. Inventory: One of the first places I've come across where you can make a keychain for mini sizes of sunscreen or a lip protector (approx. $10). Also great for buying trial sizes of a few of the top-selling brands to try. Look forward to future deals, like holiday specials and a loyalty program for shoppers. SPECIAL EVENT FOR NOVEMBER 24': Gua Sha Lab - Instructed by Vanessa Minchi Ho (listed at $100 with additional deals if you attend) Refer to their website for more information about products and promotions (https://playlabbeauty.com/collections/new-in) I hope this store is here to stay for a long time!

    Kids section
    Jules T.

    This store was so cute! Their services were amazing and they had a lot of great and affordable products. They also had non toxic makeup and nail polish for kids and mini face masks. I had bought these for my daughter and niece and they absolutely love it. Definitely recommend this store for anyone looking for kbeauty products.

    A couple of sheet masks from a wall of options!

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    23 days ago

    Fantastic experience with Gina for this first time visitor. Love the hair mask and skin essence I bought.

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    2 years ago

    I love how you can test every single k beauty product!! And the staff was very helpful.

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    1 year ago

    Store has a collection of really good korean products and the owners are amazing, receptive to your needs. Space is so clean and beaut.

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    2 years ago

    A beautiful place with incredible products! Their team is super helpful at selecting skincare for your needs.

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    PlayLab Beauty Reviews in Other Languages

    Ask the Community - PlayLab Beauty

    Do you offer cruelty free products?

    Yes! We have several cruelty free brands.

    I saw on their website that there is a 20-minute skincare consult you can book with the owners, but if you go to the store can you still get basic recommendations/advice without the consult?

    Absolutely! Our beauty advisors are highly trained to provide recommendations and advice to anyone who walks in. No reservations needed. No additional charges.

    Don’t See Your Question? Ask Away!

    Review Highlights - PlayLab Beauty

    As a surgeon and lifelong skincare researcher (22+ years and counting), I don't impress easily but Jeanha did it.

    Mentioned in 4 reviews

    Read more highlights

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    I recently visited the Sephora store in Pasadena on Colorado Boulevard, a store I've shopped at for…read moremany years. During my visit, I had an unfortunate experience with a makeup artist whom I believe was named Kai. My companion and I were simply using a mirror near her makeup station when she approached us and abruptly told us not to touch anything. Rather than politely explaining that the area had been sanitized for the next customer and asking us to use a different mirror, her approach felt unnecessarily confrontational. What made the interaction even more uncomfortable was that she then returned and covered the entire station with cloths, which made us feel as though we had done something wrong or were somehow unwelcome. I later spoke with the manager, Taylor, hoping to discuss the situation. Unfortunately, I did not feel my concerns were taken seriously, and the conversation was not particularly helpful. The manager also would not confirm the employee's name, making it difficult to provide accurate feedback. I understand that the store was extremely busy, and I appreciate the challenges that come with managing a high-volume retail environment. However, customer service and professionalism should never be compromised. After years of being a loyal Sephora customer, this experience left me disappointed and reconsidering where I choose to shop. Going forward, I will likely be taking my business to Ulta instead. I hope Sephora uses this feedback as an opportunity to reinforce the importance of courteous communication and customer care.

    My first time in there waiting for my phone from Apple was not a good experience the whole thing…read morewith them is worry about getting merchandise stolen so they try to get you out fast I wasn't there for anything and the more I walked because the store is huge and so many brands I have ADHD it was overwhelming & they made me nervous I've worked retail before but I wasn't like this the products I got were nothing I would buy gave it away and the product I need afraid to use because it would be nothing I would wear since it wasn't a clean product since I have sensitive skin I use to be a make up artist so products are everything on how my makeup will lay on my complexion still afraid to use what I would recommend the store to go completely on line if they are afraid of people stealing. I worked at The Body Shop Atmosphere calm & inviting that store crickets maybe me & 1 other client. But you do have a lot of sales people. And they directed me to walk on another street to wait for my iPhone to be fixed at the Apple Store. I had money to burn but I won't go there anymore I will go back to my The Body shop or try Ulta maybe their customer service is a little calmer & inviting. Thank you

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    Shibuyala Tokyo Seikatsu Kan

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    The last time I was at a Shibuyala shop, it was in Las Vegas, NV. I usually get their Pokeman Lip…read moreCream in strawberry and melon flavors. A few weeks ago, my youngest daughter said she was out of the Pokeman Lip Cream. Well, she told me this after I came back from Las Vegas LOL. So, I had to seek out the lip cream elsewhere that is closer to home. Luckily, there is a Shibuyala in Temple City, CA. YAY! So here I am... what a fun + colorful place to find cosmetics and beauty stuff! The lady staff was super nice and lovely. I didn't waste any time. I asked and I shall receive. The lady knew exactly what I was looking for. She led me to the lip creams immediately. I bought 3 of them. They are $11 a pop... a bit pricey, but hey, our lips deserve tender loving care, too. My daughter was very pleased and so was I. We now don't have to wait until our next Las Vegas trip to get amazing & moisturizing lips LOL. Funny, I was informed this shop has been here for over 10 years LOL. I guess if you don't look, you won't find. I will be back from here on out now that I know they are in So Cal. Let's all beautify today!

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    Photos
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    Skin Laundry - Pasadena

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    TLDR: give it a try! It's a great introductory to laser skin treatment. Do not expect overnight…read moreimmediate results. Staff is great! Don't be late! Let me preface by saying my skin is already pretty good; concerns are light acne scarring and large pores. My skin is clear and smooth for the most part thanks to my acne meds and receiving facials from an esthetician years prior to combat my acne. I saw the ad on Facebook for the first facial laser treatment to be 50$ and figured why not! Seems like a good deal. I was required to fill out medical information prior to my appointment which is standard, I've gotten a laser facial before (4 years ago now at a different place) and they want to make sure whatever you are on medication wise doesn't interact with the treatments. I received text reminders about my appointment and the day of I received a text with instructions on where to park and where they were located. I am familiar with Downtown Pasadena and know it can be a little busy so I made sure to get here early! The place itself is a small office so I can see why being on time is important. The interior was welcoming, the front staff was friendly, the decor is lively with semi private seating areas to have your consultation. I met with Dailee for my consultation and she was really sweet, informative and easy to talk to. She went over the treatments they offer along with membership promotions, it did not feel pushy at all. Bilal was my nurse. He was also informative and efficient in going over what the treatment would do, how it would feel, and how to care for my skin afterwards. Both Dailee and Bilal were upfront on treatments needing to be consistent to see a major difference. The laser treatment itself was very quick and painless. I have tough skin and it just felt like a hot compress was being wiped over my face. Afterwards Bilal rubbed in serum and SPF so I was good to go! For the next 24 hours gentle cleanser, gentle moisturizer and minimal sun contact. I am not able to commit to the memberships or consistency needed so I did not sign up. I also have skincare I already like using so I did not purchase any products. I do appreciated the information on products, treatments, and promotions they offer though, nothing felt pushy. I will absolutely be back to do a more intense treatment for my face and neck.

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    PlayLab Beauty - cosmetics - Updated August 2026

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