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    PlayLab Beauty

    5.0 (31 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 3 weeks ago

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    Promotion for Gua Sha Workshop
    Nikole D.

    Service: Vanessa is a friendly owner that is knowledgeable about the products they sell. She is attentive to her customers and has a lot of plans for the shop once traction increases! Environment/Ambiance: Although they opened approximately 6 months ago, the store has a good selection of trendy and current Korean skincare/make up and a handful of Japanese skin care products. The prices are consistent to what you would expect at other places. Despite the small interior, the store places their products neatly and in an organized fashion that customers can follow. Each price tag includes a short description of the product, key ingredients, and what's the application for the product. Inventory: One of the first places I've come across where you can make a keychain for mini sizes of sunscreen or a lip protector (approx. $10). Also great for buying trial sizes of a few of the top-selling brands to try. Look forward to future deals, like holiday specials and a loyalty program for shoppers. SPECIAL EVENT FOR NOVEMBER 24': Gua Sha Lab - Instructed by Vanessa Minchi Ho (listed at $100 with additional deals if you attend) Refer to their website for more information about products and promotions (https://playlabbeauty.com/collections/new-in) I hope this store is here to stay for a long time!

    Kids section
    Jules T.

    This store was so cute! Their services were amazing and they had a lot of great and affordable products. They also had non toxic makeup and nail polish for kids and mini face masks. I had bought these for my daughter and niece and they absolutely love it. Definitely recommend this store for anyone looking for kbeauty products.

    A couple of sheet masks from a wall of options!
    H C.

    I decided to stop here after visiting a pop-up shop in Old Town Pasadena with my sister. It's so cute, and the owner and staff are so friendly! They have great products but the best thing about the shop is the mini key chain bar, where you can personalize a key chain for a travel-size product to carry with you, like a lip product or a sunscreen! This is why I would choose this shop over others k beauty/cosmetic stores when it comes to a girls' day shopping trip: it's interactive in a way shopping usually isn't and that makes it unique.

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    13 days ago

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    2 years ago

    Business owner information

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    Vanessa N.

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    11 months ago

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    2 years ago

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    Vanessa N.

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    2 years ago

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    Vanessa N.

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    2 years ago

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    Vanessa N.

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    2 years ago

    I love how you can test every single k beauty product!! And the staff was very helpful.

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    1 year ago

    Store has a collection of really good korean products and the owners are amazing, receptive to your needs. Space is so clean and beaut.

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    2 years ago

    A beautiful place with incredible products! Their team is super helpful at selecting skincare for your needs.

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    2 years ago

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    PlayLab Beauty Reviews in Other Languages

    Ask the Community - PlayLab Beauty

    Do you offer cruelty free products?

    Yes! We have several cruelty free brands.

    I saw on their website that there is a 20-minute skincare consult you can book with the owners, but if you go to the store can you still get basic recommendations/advice without the consult?

    Absolutely! Our beauty advisors are highly trained to provide recommendations and advice to anyone who walks in. No reservations needed. No additional charges.

    Don’t See Your Question? Ask Away!

    Review Highlights - PlayLab Beauty

    My friend and I made a trip out to Old Town Pasadena to check out Play Lab Beauty.

    Mentioned in 3 reviews

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    Molly a nice friendly salesperson helped my find what I was looking for Made my experience good…read moreand today was 30 percent off for my tirr on Sephora brand

    I recently visited the Sephora store in Pasadena on Colorado Boulevard, a store I've shopped at for…read moremany years. During my visit, I had an unfortunate experience with a makeup artist whom I believe was named Kai. My companion and I were simply using a mirror near her makeup station when she approached us and abruptly told us not to touch anything. Rather than politely explaining that the area had been sanitized for the next customer and asking us to use a different mirror, her approach felt unnecessarily confrontational. What made the interaction even more uncomfortable was that she then returned and covered the entire station with cloths, which made us feel as though we had done something wrong or were somehow unwelcome. I later spoke with the manager, Taylor, hoping to discuss the situation. Unfortunately, I did not feel my concerns were taken seriously, and the conversation was not particularly helpful. The manager also would not confirm the employee's name, making it difficult to provide accurate feedback. I understand that the store was extremely busy, and I appreciate the challenges that come with managing a high-volume retail environment. However, customer service and professionalism should never be compromised. After years of being a loyal Sephora customer, this experience left me disappointed and reconsidering where I choose to shop. Going forward, I will likely be taking my business to Ulta instead. I hope Sephora uses this feedback as an opportunity to reinforce the importance of courteous communication and customer care.

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    Shibuyala Tokyo Seikatsu Kan

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    (66 reviews)
    5.3 mi
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    Great selection of Japanese skincare, make up and lifestyle products! Cici is very helpful in…read morehelping me find a dermalaser vitamin c, softymo face wash, cleansing oil and kissme hand cream. I bought a miffy hair curler, eyeshadow palette, and Ohana citrus hand cream! Great service and selection! Parking is always a challenge in the plaza but definitely worth it!:)

    The last time I was at a Shibuyala shop, it was in Las Vegas, NV. I usually get their Pokeman Lip…read moreCream in strawberry and melon flavors. A few weeks ago, my youngest daughter said she was out of the Pokeman Lip Cream. Well, she told me this after I came back from Las Vegas LOL. So, I had to seek out the lip cream elsewhere that is closer to home. Luckily, there is a Shibuyala in Temple City, CA. YAY! So here I am... what a fun + colorful place to find cosmetics and beauty stuff! The lady staff was super nice and lovely. I didn't waste any time. I asked and I shall receive. The lady knew exactly what I was looking for. She led me to the lip creams immediately. I bought 3 of them. They are $11 a pop... a bit pricey, but hey, our lips deserve tender loving care, too. My daughter was very pleased and so was I. We now don't have to wait until our next Las Vegas trip to get amazing & moisturizing lips LOL. Funny, I was informed this shop has been here for over 10 years LOL. I guess if you don't look, you won't find. I will be back from here on out now that I know they are in So Cal. Let's all beautify today!

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    Skin Laundry - Pasadena

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    4.7
    (356 reviews)
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    Available by appointment

    TLDR: give it a try! It's a great introductory to laser skin treatment. Do not expect overnight…read moreimmediate results. Staff is great! Don't be late! Let me preface by saying my skin is already pretty good; concerns are light acne scarring and large pores. My skin is clear and smooth for the most part thanks to my acne meds and receiving facials from an esthetician years prior to combat my acne. I saw the ad on Facebook for the first facial laser treatment to be 50$ and figured why not! Seems like a good deal. I was required to fill out medical information prior to my appointment which is standard, I've gotten a laser facial before (4 years ago now at a different place) and they want to make sure whatever you are on medication wise doesn't interact with the treatments. I received text reminders about my appointment and the day of I received a text with instructions on where to park and where they were located. I am familiar with Downtown Pasadena and know it can be a little busy so I made sure to get here early! The place itself is a small office so I can see why being on time is important. The interior was welcoming, the front staff was friendly, the decor is lively with semi private seating areas to have your consultation. I met with Dailee for my consultation and she was really sweet, informative and easy to talk to. She went over the treatments they offer along with membership promotions, it did not feel pushy at all. Bilal was my nurse. He was also informative and efficient in going over what the treatment would do, how it would feel, and how to care for my skin afterwards. Both Dailee and Bilal were upfront on treatments needing to be consistent to see a major difference. The laser treatment itself was very quick and painless. I have tough skin and it just felt like a hot compress was being wiped over my face. Afterwards Bilal rubbed in serum and SPF so I was good to go! For the next 24 hours gentle cleanser, gentle moisturizer and minimal sun contact. I am not able to commit to the memberships or consistency needed so I did not sign up. I also have skincare I already like using so I did not purchase any products. I do appreciated the information on products, treatments, and promotions they offer though, nothing felt pushy. I will absolutely be back to do a more intense treatment for my face and neck.

    Not for everyone. If it doesn't work for you, you still have to pay the monthly membership fee…read moreanyway. They ask for a tip after each service for at least $40 or so. It is run like a corporate chain and not personalized care. There isn't acknowledgment or concern whether it works or not and the upselling is real. The concept is good. Maybe try it and avoid the package. I'm glad it works for some people and wish it would have worked for us.

    Photos
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    So clean and beautiful here

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    So clean and beautiful here

    PlayLab Beauty - cosmetics - Updated June 2026

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