Taylor was the nurse who did my C&B in this Laseraway. I had it a few times in other laseraway in CA but it was the first time I had it here at University district. I wasn't late but the front desk was busy so I waited a while before they had time to apply numbing cream, which was supposed to take 15mins to be effective. After being applied the cream, I was left in Room 2 for 10 min before Taylor came in. She began trying to scrub the cream off my face. I had to let her know that the cream was only there for 10mins. She was questioning if I was late and said she could only give me a few mins. I thanked her. After 8mins she came back in and we removed the cream and cleaned. Taylor gave me a portable fan and started the laser. The fan stopped working in a few seconds. Taylor didn't care at all and saying "oh how unfortunate. It will be really fast!" It was the forehead part which wasn't too bad. Then she started the right face part and around the edge jawline, which was quite painful. I was trying to hold it but it was too bad that I almost screamed. I knew I should have applied the numbing cream myself, knowing my sensitive spots better. Taylor heard it and said no it wasn't the case as they were all professionally trained. I said I wasn't saying it wasn't a good job, each person naught just know their skin better. So other laseraway always let me apply numbing cream myself. She kept saying no. Anyway, I tried to stop her but she just kept going, saying "it would be fast!" "I'm almost done!" "Only 5min!" "If I do this fast, then you will get to your car sooner to get the AC." It felt like she was only rushing without a care about your personal feelings. Finally at a spot that I couldn't bare the pain anymore, I had to say sorry and jumped off the bed and got my little pouch that had icing pack in the fridge. She got very angry and said quite aggressively "you are not allowed to put personal items in our fridge!" I got scared and apologized. I said I didn't know as the laseraways and other beauty clinics I went before didn't have the problem with me. She used a tone that sounded unbelievable saying "they allow you to put your personal items in the fridge?!" I said yes I wasn't lying about it. I was glad that I was at least prepared for that. Otherwise Taylor wouldn't even give me an ice pack or anything that soothes my pain. She said if I gave her just 5mins everything would be done. She didn't understand why I would jump off the bed to interrupt her treatment! I apologized for feeling too painful. She got very upset, saying it would be just a few mins anyway! The whole procedure took about 10mins with 6-8mins C&B treatment, It was the fast C&B treatment I've ever had. I asked Taylor at the beginning and she said "what do you mean? I went through 8 times already!" I thought it was a different and shorter procedure now with the updated version. Taylor found the fan working again and accused me of turning it off. I apologized and said that I didn't remember clicking the button to turn it off. She was kind enough to let me use the fan this time. But as soon as I held it in my hand, she said my finger wasn't in the right position, which caused the fan to turn off, saying "see? The fan is working! It was you!" As I was holding the fan, I could smell strong odor from her armpits, which wasn't there when the fan wasn't working. So be prepared when you had Taylor as your practitioner. If you decided to use the fan during her treatment, just hold your breath for as long as you can. I understood that she had been working for a whole day(my appointment was at 4:45pm). But the smell was quite strong that there was no solution to ignore that. At the end of the treatment, I asked Taylor if she would like to go through the top of my nose. She said she went through it already, which was a lie as it was blocked by the eye cover. I humbly asked her again because all other clinics all went through between my eyes for the large pores I had there. If she was just impatient earlier, now she became really rude and intimidating. She cringed and said no matter what I said, she went through that part already! So I begged her and said please. She finally took the device and did for literally 2sec and said it was done! Then she started rushing with the instructions of post treatment care. I apologized again for placing my personal soothing masks and ice pack in the fridge. I appreciated her time as I knew she couldn't wait to get me out of here. With her intimidating attitude, she seemed like she could have done anything to hurt your skin or feelings. I was shaking with how rude her manner was. My face was in a lot of pain. She wouldn't treat her clients (at least me) with any respect. You could see her more as a butcher than a beauty clinic practitioner. She treats your skin emotionlessly like it was lifeless to her. It was definitely my worst experience in a beauty clinic read more

LaserAway - My little after care pouch with ice pack - Tattoo Removal Near Me - Seattle, Washington

LaserAway is the best! The staff is super friendly and knowledgeable and they provide great services. 10/10 recommend

My first laser hair removal treatment today was fast, easy and far less painful (and invasive) than waxing or sugaring! The U District location is very pretty with fab customer service and easy parking. read more

Amazing customer service. Super knowledgeable staff. Highly recommend Lady as a care specialist. She is exceptional at what she does! Very responsive, friendly and helpful. read more

I was nervous to have laser hair removal from negative past experiences with waxing. I have very sensitive skin and this process was so quick and painless. I cannot believe I waited for so long. The office was clean, comfortable and the staff was fantastic! would highly recommend!! -Chelsea read more

Super knowledgeable staff that take really good care of you and make you feel at ease. High quality work, professional, and they help you arrange a payment plan that works for you. Highly recommend! read more

Staff was extremely friendly and helpful and answered all my questions ( had a lot) the nurse who help me was sweet and continued to ask if I was okay( it was my first treatment) excited for my next appointment read more

I have had 3 treatments so far for legs, Brazilian, underarms, face and neck. I am already seeing amazing results making me question why I waited so long to go for it. The process is quick and painless, and the nurses are great. They walk you through the process and make you comfortable. Customer service has been great as well- they're very accommodating with re-scheduling and accommodating any scheduling requests. All in all great experience so far!​ read more

I have received 3 laser hair removal treatments sessions here. Overall, I am pleased with the staff and services. I will say, I booked a few different areas to receive the laser hair removal and I wish more time was spent on the Brazilian during my treatment sessions. Treatment in this area has not been as thorough when compared to some other areas, such as my legs. This is disappointing being the Brazilian was the main reason I booked the laser hair removal service in the first place and I have noticed the treatments to be less effective up to this point. I think this is due to less time being dedicated to this area resulting in less thorough treatments. Overall, everyone is very nice and the facility is clean and well kept. I just hope they spend more time the Brazilian moving forward so the area gets properly treated and I didn't waste my money. read more

very kind nurses, great deals and price. front desk is very helpful as well. only thing is getting appointments when you want is difficult especially last minute due to being so busy sometimes read more

Super easy / smooth treatment process and conveniently located in U-Village. Did not try to up sell my treatments like most places - much appreciated! read more

The staff at LazerAway were very friendly and attentive! I highly recommend their Thermage facial treatment! Yuan, the nurse technician who performed this procedure, was very knowledgeable and attentive to my needs. She was always checking to ensure the procedure was not too painful and adjusted it accordingly. My face felt fabulous afterwards, and everyone said I had a healthy glow. This was my first time at LaserAway, and I am planning on going back again! read more

Just had Filller in my cheeks, and I absolutely love it! Thank you, Tayler! What a wonderful experience. Everything was spotless and professional. Tayler was compassionate she explained everything to me! read more

Friendly staff, great treatment options and clean facility. Sophia at front desk is super friendly and walked me through multiple treatment options. Nancy did a wonderful job with my first C&B treatment. read more

I absolutely love going to LaserAway. I have done laser hair removal, CoolSculpting, Thermage, Botox and filler there. So I've tried just about everything lol. And I do not have one bad thing to say about LaserAway. Everyone who works there is professional, kind, informative, welcoming and personable. I never feel nervous or uncomfortable going to my appointments. Nurses and front desk staff are top of the line employees. I get excited for all of my appointments to go in and see all the workers, and of course for my treatments (which my results have been incredible). I highly recommend LaserAway, I've tried other cosmetic companies before and I can confidently say they are the best in the business. read more

This is my first time ever getting laser hair removal and I just had my first appointment yesterday, it was my first session. So far I think it was a good experience, the gal that did it for me was so nice and would give me some breaks when I needed it. It feels like someone is pinching you a hundred times but it's bearable. can't wait for my second session! read more

My first treatment at LaserAway went great! I'm currently an ideal image client but I wanted to take advantage of LaserAway's deals since they were so good! Honestly, I had a better experience here than ideal image. Way less painful and the staff were so friendly (especially the front desk woman). It's unique to be able to compare between both laser centers but overall pain wise, comfort wise, and staff wise I 100% recommend LaserAway over ideal image! Great experience and glad I came. read more

I had a great experience at LaserAway - Seattle this past Saturday. I got laser hair removal, laser tattoo removal, and Juvederm filler. The ladies at the front desk were so helpful and friendly and my aesthetician was very attentive and understanding. She was really good at her job and made me feel at ease with getting so many treatments done. My overall experience here has been by far better than any other comparable laser services in the area. They have so many great deals and their beauty products are amazing! Such high quality and I love that they're cruelty free and vegan. Looking forward to coming back for my next appointment! :D read more

I came in on Sunday for my first laser hair removal session and had a great experience! I also appreciate my nurse being honest and letting me know I was not a great candidate for laser hair removal on my face. Since I had purchased a package over the phone previously, Melissa at the front desk was able to help me rearrange my package so I can get a great bundle deal on another location. The staff is so friendly and helpful and I really appreciate them working with me so that I can get the best deal for laser hair removal. I'm so happy Laser Away opened up this new location in Seattle! read more

I've had a few Clear and Brilliant facials done here and really like it. I'm not great at self care or pampering myself and often feel a bit out of place at places like this but instead I always feel welcomed and like the women at the front desk are excited to see me. The nurses are all so sweet and make me feel at ease and I have really noticed an improvement in my skin even after 3. I also noticed my skin was SO THIRSTY after so make sure to bring your moisturizer. I also love the sunscreen and retinol they sell - they are my new favorites! read more

Amazing experience!! Such nice staff and had an amazing nurse Lauren who walked me through my first IPL experience. Will definitely be going back!! read more

I found LaserAway online when I searched for businesses with good ratings for anti-aging and non-surgical boosts for myself. I could see the signs coming the years were starting to show. I sent my contact info and was connected instantly to a concierge to discuss what I was looking to achieve and what would be good for me and my budget. I had never done any services like this before, and I was nervous and skeptical. But, I highly recommend LaserAway- every single person here is so kind and uplifting and very professional. They all know the details about each service and consult with the medical staff when scheduling and recommending things. Every treatment is done by a nurse, and you are well taken care of. I had cool sculpting, thermage, the clear and brilliant facial, and my first Botox. I went on my trip and visited family I had not seen in years. No one believed my age, and I got so many compliments on how I was looking and taking good care of myself. Thank you LaserAway for that extra boost when Mother Nature decided to creep in. I am back for my second round of services and trying out new treatments. So many great things to choose from and always having really great special pricing! And, I always enjoy coming in and seeing all of the wonderful people there. They always make me feel special and beautiful. Thank you for such a great experience! read more

Had a tattoo removal session, nurse and receptionist are very nice, clean environment.

horrible.. they dropped my brow and after $400 said "it didn't look that bad." They also said I would have to purchase 20 more units to fix it. they have no clue what they're doing. read more

I genuinely loved this place at first but I had a bad experience with one of the lady's, so last week I went in for my appointment and waited about 20 minutes before the front desk people told me that the lady who does my lips actually put her two weeks in and half way through her two weeks she decided not to come the day of my appointment which is fine things happen but I traveled to LaserAway for my appointment they open at 8 am my appointment was at 11, they had 3 hours to inform me she wasn't there to reschedule which I understand things happen but it brings me to my point so today I had an appointment and the lady I spoke with was very rude, she told me that there's no spots available till after my syringe expires so I asked her can I go to the other location because when I went to my appointment that got canceled because the lady didn't show up they asked me if I could go to another location, she rudely says " no we don't offer that " so I said " we'll that's weird because last time they didn't offer me that in person to my face, two ladies actually " then she proceeded to tell me no that's wrong and they don't do that. This was my birthday present to myself and I wish I never got them done in the first place because I feel ripped off now I'm not even satisfied with them, genuinely a waste of my time and money. read more

The Seattle location staff are very friendly and help make the whole process go smoothly. I'm loving my laser hair removal results and the maintenance pricing/ deals are a plus! Will be recommending to friends. read more

I purchased an eight-pack Brazilian/underarm laser hair removal and am pleased with the results so far! I had my third treatment today. Scheduling each appointment is easy. Nurses perform the actual treatments, and I've had great experiences thus far. I also tried one of their Clear and Brilliant laser facials and was pleased with the results! My only complaint is that the cost of their services is not posted anywhere on the website. You have to call in and ask or speak with someone at the front desk. read more

Never did any laser treatments in my life until I went to LaserAway. The ladies the Kirkland location were AWESOME! They were friendly and made me feel comfortable during my first laser experience. I would definitely recommend any and everyone to go to LaserAway for their first laser treatment! read more

I've had about 5 laser hair removal sessions with LaserAway so far and they've been so lovely. The front desk staff and the nurses are easy to talk to and want to give you the best deals and the most comfort. I'm really loving my results so far and it's exciting to see the progress. If you have a low pain tolerance or have very coarse hair, I'd recommend getting the numbing cream for your treatments. It makes a world of a difference. read more

I really enjoyed my experience at this location. It was my first time coming in for laser hair removal and all of my questions were answered by the staff and nurse. I felt very comfortable and am excited to return for my future sessions! read more

Im 2 sessions into laser hair removal here & recommend it highly! Expensive but so worth it, plus they have long term payment plans that make it more affordable! So clean & aesthetic, the nurses are extremely efficient & professional, and it's so quick! Makes the whole process so convenient. Also the cold air blowing at the same time as the laser makes it painless. read more

Amazing staff that are always friendly and ready to help! They are always so accommodating! Every nurse I've worked with is so kind and skilled with a laser. Treatment is always fast and painless after a few sessions. read more

This is a great place to go to if your wanting long term hair removal for only a few sessions, The air that comes out when they use the laser almost feels soothing and the staff is great ! read more

My overall experience at LaserAway has been wonderful. I had my Coolscrupting treatment done back in may and just recently got my lip filler with nurse Maddie! I was so nervous walking into both of the appointments being a first timer for pampering treatments like these. Nurse Maddie was very professional and friendly, made me feel very comfortable in both of the experiences. I received few areas on my abdominal area for coolscrupting, definitely seeing my body getting more tone with proper diet and exercise. That little muffin top no long distinguishable as a muffin. For my lip filler experience, it did still hurt a little bit after the numbing cream. The final result of my lips looked amazing and the effect was instant. I looked at the mirror with a happy surprise of seeing the enhancement. I have never felt this confidence with such even and plumped lips, really enhanced my overall proportion of face feature. I highly recommend this place and will be returning to try other services. read more

Started my sessions at LaserAway a year ago and am very happy with their services. Extremely professional and friendly staff, amazing deals and clean facilities. Highly recommend for anyone looking for laser hair removal! read more

I've been customers at two LaserAway locations and I am a current client at the Seattle West location. I am currently having sessions for full leg, Brazilian and underarms. The customer service teams are exemplary and the techs are nurses who are well trained, professional and friendly. Appointments are performed quickly and thoroughly. The procedures are painless and the locations well maintained and comfortable. I LOVE LaserAway! I will be in beautiful shape with silken skin when I go to Greece all thanks to the West Seattle location. read more

I go my first ever botox treatment here and it went great! I wanted to get rid of some wrinkles in the godhead area and I wasn't sure how many units to get. Maddie my nurse took over from there and made some recommendations and I'm so happy I went with them. I am very pleased with the results and I have a very natural youthful look going on read more

Great service for laser hair removal and Botox. I found the system for paying pretty confusing.

Cant recommend this place enough! The entire staff is so friendly from the moment you walk in and on your way out. Maddie also does the best lip injections! I'm always satisfied with my results. read more

Had the best experience at LaserAway getting botox! My nurse Hailey made sure to answer any questions or concerns I had prior to my treatment. I have gotten botox in the past, but this was by far the most thorough and detailed experience I've ever had which I greatly appreciated. Cannot recommend this place enough! read more